iCentrix Analytics
iCentrix Analytics is a privately held healthcare analytics company providing SaaS-based productivity, revenue cycle, outcomes, and CCBHC reporting dashboards to behavioral health and IDD providers, built on Microsoft Power BI with 200+ implementations across the United States.
- Company typePrivate
- Founded2008
- HeadquartersSalem, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What iCentrix Analytics does
iCentrix Analytics is a privately held healthcare analytics company headquartered in Salem, New Hampshire, that has focused exclusively on behavioral health data analytics for more than 20 years. The company serves mental health centers, community behavioral health providers, substance abuse treatment organizations, and Certified Community Behavioral Health Clinics (CCBHCs), with an adjacent I/DD EHR division serving intellectual and developmental disability providers. Its platform integrates data from EHR systems, payroll/HR systems, and financial systems, deployed via Microsoft Power BI and SQL Server Analysis Services, and is organized into a portfolio of analytics modules including Productivity Management, a 7-Essential KPI Dashboard suite for Revenue Cycle Management, Cost of Service Analysis, Outcomes Analysis, and CCBHC Reporting.
The company operates a SaaS subscription model with professional services for implementation, requirements discovery, and joint application development, using quote-based annual pricing rather than publicly disclosed tiers. According to company materials, iCentrix has implemented 200+ productivity management systems and 75+ data warehouse/BI systems for behavioral health providers, with reported customer outcomes including a 30% revenue increase for one provider and a $2.6M quarterly revenue lift for another. Its go-to-market is consultative enterprise field sales led by an SVP Sales and VP Partnerships, complemented by national and state conference participation and content marketing. Leadership comprises five executives with tenures of 14-30+ years in software and behavioral health technology, and the company is founder/management-owned with no disclosed venture capital or private equity investment.
In 2022 iCentrix established a strategic AI partnership with Eleos Health, offering its customers an exclusive 15% preferred discount on Eleos's behavioral healthcare generative AI solution, which the partner reports reduces documentation time by more than 70% and improves client symptom reduction 3-4x. The firm is described internally as stable and profitable, and the website indicates 1-10 employees with remote office options, though no revenue figure, headcount, or funding round has been publicly disclosed.
iCentrix Analytics firmographics
Firmographics- Name
- iCentrix Analytics
- Legal name
- iCentrix Analytics
- Website
- https://icentrixanalytics.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- iCentrix Analytics is a privately held healthcare analytics company providing SaaS-based productivity, revenue cycle, outcomes, and CCBHC reporting dashboards to behavioral health and IDD providers, built on Microsoft Power BI with 200+ implementations across the United States.
- Ownership category
- akta.pro rank
iCentrix Analytics industry classification
Industry- Product category
- Healthcare Analytics Software (Behavioral Health)
- NAICS
- Custom Computer Programming Services (541511), Software Publishers (5132), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming Services (7371), Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Healthcare Data Lakes, Lakehouses & Cloud Warehouses (HLACAIAA)
- akta.pro secondary industries
- Value-Based Contracting Analytics (ACO/MSSP/MA, shared savings/risk) (HLACAHAA), Columnar / Analytical Databases (OLAP) (HDAEAAAG), Data Engineering, Integration & ETL/ELT Services (BPAEAHAB), Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs) (HDAEANAH)
Keywords
Where iCentrix Analytics is headquartered
LocationHeadquarters
- HQ city
- Salem
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
iCentrix Analytics business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Analytics Platform Subscription: SaaS-based analytics platform for behavioral health organizations providing KPI dashboards, financial management, outcomes analysis, and productivity tracking. Platform deployed in customer's Power BI environment.
- Professional Services: Implementation, consulting, and business intelligence development services including requirements discovery, joint application development with healthcare provider leadership, and deployment and adoption support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on organizational needs |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels4 records
iCentrix Analytics product offering
Product offeringCore offering
iCentrix Analytics provides a Microsoft Business Intelligence–based, EHR-agnostic analytics platform purpose-built for behavioral health and IDD providers, integrating data from EHR, payroll/HR, and financial systems to deliver real-time dashboards and analytics. Its portfolio spans six core modules—Productivity Management, Revenue Cycle Management (7-Essential KPI Dashboards), Revenue Management, Cost of Service Analysis, Outcomes Analysis, and CCBHC Reporting—deployed within customer Power BI environments, supplemented by implementation and consulting services.
Product overview
iCentrix Analytics is a unified platform for behavioral health and IDD (Intellectual and Developmental Disabilities) organizations, offering a portfolio of analytics modules including Productivity Management, 7-Essential KPI Dashboards for Revenue Cycle Management, Revenue Management, Cost of Service Analysis, Outcomes Analysis, and CCBHC Reporting. The platform integrates data from EHR systems, payroll/HR systems, and financial systems, deploying analytics via Microsoft Power BI and SQL Server Analysis Services. The company also operates I/DD EHR as a separate division. The core architecture centers on the iCentrix Analytics Platform as the foundation, with specialized modules addressing specific operational needs from staff productivity tracking to Value-Based Payment compliance and state-mandated CCBHC reporting.
Differentiator
Problem solved
Functional benefit
Products and services
- Productivity Management
- 7-Essential KPI Dashboards (Revenue Cycle Management)
- Revenue Management
- Cost of Service Analysis
- Outcomes Analysis
- CCBHC Reporting
- iCentrix Analytics Platform
- I/DD EHR (Division of iCentrix)
Quantifiable outcome
- 30% revenue increase for one provider compared to prior year
- +2 more outcomes
Companies that use iCentrix Analytics
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
iCentrix Analytics technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability2 records
Feature5 records
iCentrix Analytics partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Eleos HealthcoreStrategic AI partnership with Eleos Health, the leading behavioral healthcare generative AI solution. iCentrix has negotiated exclusive preferred customer discounts (15%) for its customers. Eleos provides AI-driven solutions that reduce documentation time by more than 70%, with providers achieving 3-4x better client symptom reduction. Eleos is EHR-agnostic and trusted by the most community mental health centers in America. iCentrix serves as introduction channel, directing customers to Eleos for AI documentation needs.
Scale indicators6 records
Recent moves5 records
Expansion highlights4 records
iCentrix Analytics competitors and assessment
Company assessmentOthers
- Eleos Health: Eleos Health is iCentrix's named strategic AI partner for behavioral health clinical documentation. It is not a direct competitor — instead, iCentrix resells/distributes Eleos to its customer base with a 15% exclusive discount, making Eleos a complementary (rather than competing) peer.
Broad incumbents
- Microsoft (Power BI / Fabric): Microsoft's Power BI and Fabric platforms are the underlying analytics stack on which iCentrix deploys all of its customer dashboards. As a broad incumbent, Microsoft could absorb more healthcare-specific analytics capability directly, eroding iCentrix's layer of the stack.
- Tableau (Salesforce): Tableau is a general-purpose BI/analytics platform used across healthcare for operational reporting. While not behavioral-health-specific, it competes for the "we'll build our own dashboards" budget and represents the in-house alternative to iCentrix's domain-specialized analytics.
- Epic Systems (behavioral health module): Epic's behavioral health module and Cogito analytics serve large hospital-affiliated behavioral health programs. Although iCentrix targets community-based providers rather than IDNs, Epic represents the ceiling case for EHR-embedded analytics pushing into behavioral health.
Direct peers
- Netsmart Technologies: Netsmart is the leading EHR + analytics platform purpose-built for behavioral health and human services providers. It is the most direct competitor to iCentrix's analytics layer, since many community behavioral health centers sit on Netsmart and increasingly receive bundled reporting/analytics.
- Qualifacts: Qualifacts (Credible, CareLogic, InSync) sells EHR and reporting solutions to behavioral health and human services agencies. It competes head-on with iCentrix's target buyer — community mental health and substance use providers — and offers bundled CCBHC and outcomes reporting that pressures iCentrix's value-based analytics suite.
- Credible Behavioral Health: Credible is an EHR + outcomes/analytics platform serving behavioral health agencies, including CCBHC-required reporting. It targets the same mid-sized community behavioral health providers iCentrix serves and offers natively integrated outcomes and quality measure dashboards.
- ContinuumCloud (formerly CoCentrix): ContinuumCloud provides an HR, EHR, and analytics suite (including CoCentrix behavioral health module) targeting behavioral health and IDD providers. It is a directly comparable peer for both iCentrix's analytics platform and its I/DD EHR division.
- Streamline Healthcare Solutions: Streamline offers an EHR + SmartCare analytics platform for behavioral health, IDD, and human services agencies. It directly competes with iCentrix's analytics-plus-IDD positioning and bundles productivity and outcomes reporting.
Emerging players
- Bamboo Health: Bamboo Health builds behavioral health analytics, care coordination, and PDMP solutions used by states, health plans, and behavioral health providers. It overlaps with iCentrix's population-level outcomes and CCBHC reporting use cases, with greater state-level policy reach but less CCBHC-specific tooling.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
iCentrix Analytics social profiles
Digital presenceiCentrix Analytics financial estimates
Financial estimateRevenue estimate
Valuation estimate
iCentrix Analytics leadership team
Management profileNumber of profiles
Profiles5 records
iCentrix Analytics subsidiaries and ownership
Company hierarchySubsidiaries1 record
iCentrix Analytics funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iCentrix Analytics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iCentrix Analytics
What does iCentrix Analytics do?
iCentrix Analytics provides a Microsoft Business Intelligence–based, EHR-agnostic analytics platform purpose-built for behavioral health and IDD providers, integrating data from EHR, payroll/HR, and financial systems to deliver real-time dashboards and analytics. Its portfolio spans six core modules—Productivity Management, Revenue Cycle Management (7-Essential KPI Dashboards), Revenue Management, Cost of Service Analysis, Outcomes Analysis, and CCBHC Reporting—deployed within customer Power BI environments, supplemented by implementation and consulting services.
Is iCentrix Analytics a public or private company?
iCentrix Analytics is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iCentrix Analytics founded?
iCentrix Analytics was founded in 2008. It employs 1 to 10 people.
Where is iCentrix Analytics based?
iCentrix Analytics is headquartered in Salem, United States, in the North America region.
How does iCentrix Analytics make money?
Two revenue lines are on record. Analytics Platform Subscription is the primary driver. The others are professional Services.
Who are iCentrix Analytics's main competitors?
Eleos Health is listed as an others. Broad incumbents are Microsoft (Power BI / Fabric), Tableau (Salesforce) and Epic Systems (behavioral health module). Direct peers are Netsmart Technologies, Qualifacts, Credible Behavioral Health, ContinuumCloud (formerly CoCentrix) and Streamline Healthcare Solutions. Bamboo Health is listed as an emerging player.
Does iCentrix Analytics have an API?
No public API is recorded for iCentrix Analytics.
What industry is iCentrix Analytics in?
iCentrix Analytics's product category is Healthcare Analytics Software (Behavioral Health). Its primary akta.pro industry code is HLACAIAA, Healthcare Data Lakes, Lakehouses & Cloud Warehouses, with a secondary code of HLACAHAA, Value-Based Contracting Analytics (ACO/MSSP/MA, shared savings/risk). Its NAICS code is 541511 and its SIC code is 7371.