RCare
RCare, Inc. provides wireless nurse call and personal emergency response systems exclusively for U.S. senior living communities — assisted living, memory care, and skilled nursing — delivering hardware, software, and installation services through a distributor network.
- Company typePrivate
- Founded2006
- HeadquartersRochester, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What RCare does
RCare, Inc. is a privately held U.S. provider of wireless nurse call and personal emergency response systems focused exclusively on the senior living industry. Founded in 2006 by Myron Kowal in the Rochester, NY area and acquired in 2021 by current CEO Jeffrey Knauss, the company serves assisted living communities, memory care facilities, and skilled nursing facilities. Per company disclosures, RCare has been installed in nearly 1,400 facilities and processes more than 100,000 calls per day. Its operating geography is the United States, with a 11–50 employee headcount and a planned headquarters relocation in Rochester, NY effective May 1, 2026.
The company's core platform is a wireless nurse call system built on proprietary hardware form factors (BCube+, BCubeX, HDCube) and the proprietary G4 Advanced Locating Protocol (ALP), which pinpoints pendant locations within feet. The system is ETL tested to UL 1069 edition 7 and UL2560 standards, and the company reports 99.99% uptime reliability. RCare Mobile delivers caregiver alerts to mobile devices, includes an "I Got It" acknowledgment feature to suppress duplicate responses, and supports point-of-care ADL documentation. The product portfolio is rounded out by the Rapid Deployment Kit for expedited installations and modular pendant hardware. No AI/ML capabilities are evidenced in the source material.
RCare generates revenue across three streams: hardware sales (pendants, BCube, HDCube units), recurring software/subscription services including monitoring, data backup, and environmental monitoring, and professional services for installation and training delivered through local distributor partners. Pricing is quote-based and customized per community rather than publicly disclosed, with multi-year contract cadences. The primary go-to-market is channel-led through a dedicated Distributor Portal serving authorized dealers — catalog, pricing, marketing, training, payment processing, opportunity registration — supplemented by direct enterprise contact for larger deployments. No funding rounds, acquisitions, or international expansion have been disclosed.
RCare firmographics
Firmographics- Name
- RCare
- Legal name
- RCare, Inc.
- Website
- https://rcareinc.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- RCare, Inc. provides wireless nurse call and personal emergency response systems exclusively for U.S. senior living communities — assisted living, memory care, and skilled nursing — delivering hardware, software, and installation services through a distributor network.
- Ownership category
- akta.pro rank
RCare industry classification
Industry- Product category
- Wireless Nurse Call Systems
- NAICS
- Assisted Living Facilities for the Elderly (623312)
- SIC
- Electromedical & Electrotherapeutic Apparatus (3845), Surgical & Medical Instruments & Apparatus (3841)
- akta.pro industry
- Independent Living Community Technology & Safety Solutions (Nurse Call/Monitoring/Access Control)Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection)Healthcare & Life Sciences/Digital Health & Health IT/Remote Patient Monitoring (RPM) & Connected Care Platforms
Where RCare is headquartered
LocationHeadquarters
- HQ city
- Rochester
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
RCare business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Hardware Sales: Sale of nurse call hardware including pendants, BCube units, HDCube, and related devices. Hardware is sold through distributor network with pricing available via distributor portal.
- Software/Subscription Services: Ongoing software services, monitoring, data backup, disaster recovery, environmental monitoring, and support services bundled with the nurse call solution.
- Professional Services: Installation, training, and implementation services provided through local support and distributor network.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Customized pricing based on community size and requirements |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels5 records
RCare product offering
Product offeringCore offering
RCare designs, manufactures, and supports a wireless nurse call and resident-monitoring platform purpose-built for senior living communities. Its core product family — the RCare Nurse Call System, RCare Mobile, BCube/BCube+/BCubeX/HDCube hardware packages, G4 ALP-enabled pendants, and the Rapid Deployment Kit — delivers real-time emergency alerting, intelligent caregiver routing, point-of-care ADL documentation, and analytics that help operators improve response times and CMS star ratings.
Product overview
RCare offers a modular wireless nurse call and communication platform designed specifically for senior living environments (assisted living, memory care, and skilled nursing). The core offering centers on the RCare Nurse Call System with mobile-enabled RCare Mobile as a key component. The product portfolio includes multiple system packages: BCube+, BCubeX, and HDCube, each representing different tiers or configurations of the wireless call system. Add-on capabilities include the G4 Advanced Locating Protocol (ALP) for precision location tracking and wearable pendants for residents. Additional offerings include a Rapid Deployment Kit for quick implementation. The platform emphasizes reliability (99.99% uptime), intelligent alert routing with escalation, real-time notifications, and comprehensive response tracking and reporting features.
Differentiator
Problem solved
Functional benefit
Brands
- RCare Mobile: Mobile nurse call and alert management solution for senior living communities
- BCube
- BCubeX
- HDCube
- G4 ALP (Advanced Locating Protocol)
Products and services
- RCare Nurse Call System Customizable wireless nurse call system providing real-time alerts, mobile notifications, and response tracking for senior living communities (assisted living, memory care, skilled nursing).
- RCare Mobile
Quantifiable outcome
- 99.99% uptime reliability
- +3 more outcomes
Companies that use RCare
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
RCare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
RCare partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- LMC (Website Designer)minorLMC (lmcllc.us) is credited as the website designer for RCare's web properties. This is a vendor relationship for web design services.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
RCare competitors and assessment
Company assessmentDirect peers
- Jeron Electronic Systems: Jeron Electronic Systems provides nurse call, emergency communication, and wireless alerting solutions for healthcare and senior living, making it a direct technology and category peer.
- West-Com Nurse Call Systems: West-Com provides wired and wireless nurse call and communication systems for healthcare and senior-living facilities, making it a direct product and customer-market peer to RCare.
- Televic Healthcare: Televic Healthcare supplies nurse call, patient communication, and care-facility workflow systems, overlapping with RCare's facility alerts, escalation, and reporting use cases.
- Austco Communication Systems: Austco Communication Systems develops nurse call and care-communication platforms for hospitals, aged care, and senior living, directly comparable in facility alerting and caregiver coordination.
- Critical Alert Systems: Critical Alert Systems offers nurse call, clinical communications, and alerting software for hospitals and senior living, overlapping directly with RCare's wireless nurse call and caregiver-notification platform.
Emerging players
- LogicMark: LogicMark makes personal emergency response and medical-alert devices with monitoring services, giving it meaningful product overlap with RCare's wireless personal-emergency offering, although it is more consumer-focused.
Broad incumbents
- Tunstall Healthcare: Tunstall provides connected care, telecare, and personal emergency response solutions for older adults, overlapping RCare's PERS and senior-care safety capabilities, though often through a different care model.
- Securitas Healthcare: Securitas Healthcare offers senior-living safety, emergency call, wander management, and resident-monitoring technologies, comparable through the same B2B safety and caregiver-alerting market.
- Ascom: Ascom provides clinical alerting, nurse call, and mobile workflow solutions for healthcare providers, making it a broad incumbent with overlapping alerting and communication capabilities.
- Rauland (Resideo): Rauland, under Resideo, offers established healthcare communication and nurse call systems, providing a broad incumbent comparison to RCare's specialized senior-living platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
RCare social profiles
Digital presenceRCare compliance and trust
Trust signalCompliance2 records
RCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
RCare leadership team
Management profileNumber of profiles
Profiles4 records
RCare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RCare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RCare
What does RCare do?
RCare designs, manufactures, and supports a wireless nurse call and resident-monitoring platform purpose-built for senior living communities. Its core product family — the RCare Nurse Call System, RCare Mobile, BCube/BCube+/BCubeX/HDCube hardware packages, G4 ALP-enabled pendants, and the Rapid Deployment Kit — delivers real-time emergency alerting, intelligent caregiver routing, point-of-care ADL documentation, and analytics that help operators improve response times and CMS star ratings.
Is RCare a public or private company?
RCare is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was RCare founded?
RCare was founded in 2006. It employs 11 to 50 people.
Where is RCare based?
RCare is headquartered in Rochester, United States, in the North America region.
How does RCare make money?
Three revenue lines are on record. Hardware Sales are the primary driver. The others are software/Subscription Services and professional Services.
Who are RCare's main competitors?
Direct peers on record are Jeron Electronic Systems, West-Com Nurse Call Systems, Televic Healthcare, Austco Communication Systems and Critical Alert Systems. LogicMark is listed as an emerging player. Broad incumbents are Tunstall Healthcare, Securitas Healthcare, Ascom and Rauland (Resideo).
Does RCare have an API?
No public API is recorded for RCare.
What industry is RCare in?
RCare's product category is Wireless Nurse Call Systems. Its primary akta.pro industry code is HLADAAAJ, Independent Living Community Technology & Safety Solutions (Nurse Call/Monitoring/Access Control), with a secondary code of HLACAFAE, Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection). Its NAICS code is 623312 and its SIC code is 3845.