What Northcott does

Northcott is a leading Australian disability service provider headquartered in Parramatta, NSW, operating as a registered NDIS provider (Number 4050003519) and ACNC-registered charity (ABN 87 302 064 152, CFN 10408) since its founding in 1929. The organisation delivers a comprehensive, integrated service portfolio spanning allied health and clinical services (speech pathology, occupational therapy, physiotherapy, dietetics, positive behaviour support, social work, counselling, orthotics and custom footwear), group and individual support programs, housing and Supported Independent Living across 120+ properties in NSW and QLD, NDIS Early Childhood Approach services for children aged 0–9, and the contracted Specialist Disability Support in Schools (SDSS) program for the Queensland Department of Education.

The core technology stack includes the proprietary Telecare telehealth platform co-developed with CSIRO, which enables browser-based delivery of therapy services without downloads and supports remote service provision across metro, regional and remote areas. Northcott also deploys digital fabrication (3D printing) for custom orthoses including AFOs, KAFOs, SMOs, UCBLs and calipers, replacing traditional plaster casting. A network of 28+ physical offices across NSW, QLD and ACT supports in-person delivery, complemented by Telecare for remote participants.

The revenue model is dominated by NDIS plan funding (Capacity Building and Core Supports categories) with annual recurring characteristics, supplemented by government managed-services contracts (SDSS in QLD schools, CHSP, HCP, DVA), private fee-for-service and Medicare/Private Health Insurance rebates, and charitable donations. Customer segments include NDIS participants (children and adults), school-aged students in Queensland, older Australians aged 65+, DVA card holders, and organisational partners (aged care providers, early childhood services, disability organisations) via clinical services partnerships. Northcott maintains wholly-owned subsidiaries including Northcott Innovation, Spina Bifida Adult Resource Team, Spinecare Foundation and Communication Access Training and Assessment, and has integrated the acquired Montrose brand into its operations.

Name

Northcott

Legal name

Northcott

Website

https://northcott.com.au

Company type

Private

Founded year

1930

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Northcott is an Australian nonprofit disability service provider (founded 1929) delivering NDIS-funded allied health, therapy, housing, early childhood and group support services across NSW, QLD and ACT through 28+ offices and 120+ supported-living properties.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Residential Intellectual and Developmental Disability Facilities (62321), Child and Youth Services (624110), Home Health Care Services (62161)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Related Therapy Services (Speech, Occupational, Physical, Feeding) (EDAJAKAD), Physical Therapy (Early Intervention) (EDACAFAD), Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC), Physical Disabilities & Mobility Support Childcare (HSAAAIAD)

Keywords

• Disability support services
• Allied health therapy
• Supported independent living
• Early childhood intervention
• NDIS registered provider

Headquarters

HQ city

Parramatta

HQ country

Australia

HQ region

Oceania

Offices29 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. NDIS Funded Services: Recurring revenue from NDIS plan funding across Capacity Building categories (Improved Daily Living, Improved Health and Wellbeing, Improved Relationships, Specialist Behavioural Intervention Support) and Core Supports (Assistance with Daily Life, Social and Community Participation). Services include allied health, individual support, group support, and supported independent living. Revenue is recurring as NDIS plans are typically annual with ongoing eligibility.
2. Specialist Disability Support in Schools (SDSS): Contracted by Queensland Department of Education to deliver therapy supports (Physiotherapy, Occupational Therapy, Speech Therapy) in schools. Funded directly by government contract rather than individual NDIS plans.
3. Private Pay and Fee-for-Service: Services available to self-funded customers at private rates. Also accepts Medicare Rebate via Chronic Disease Management Plan, Private Health Insurance, and National Injury Insurance Scheme (NIIS) funding as alternative payment options.
4. Aged Care Services: Allied health services for people aged 65+ funded through Commonwealth Home Support Program (CHSP), Home Care Packages (HCP), Department of Veteran Affairs (DVA), and self-funded arrangements.

Pricing tiers

Go-to-market motion5 records

Distribution channels7 records

Marketing channels10 records

Core offering

Northcott is a registered NDIS provider delivering allied health therapy (speech, occupational, physiotherapy, dietetics, behaviour support, social work, counselling, orthotics and custom footwear), Supported Independent Living across 120+ properties, NDIS Early Childhood Approach for children aged 0-9, group and individual disability support programs, and clinical partnerships to disability, aged care and education organisations across NSW, QLD and ACT.

Product overview

Northcott is a leading Australian disability service provider offering a comprehensive portfolio of person-centred support services for children and adults with disability. The organisation operates as a multi-service platform spanning Allied Health and Clinical Services (including Speech Therapy, Occupational Therapy, Physiotherapy, Dietetics, Positive Behavioural Support, Social Work, Counselling, Orthotics and Custom Footwear, and Therapy Telecare), Group Support Programs (Teen and Adult Recreation, Life Skills, Work & Study, Skills 4 Life, Skills 4 Work), Individual Support Services, Housing and Supported Independent Living with over 120 properties, NDIS Early Childhood Approach for children 0-9 years, and Professional Services including Clinical Partnerships, Therapy Training, University Partnerships, and Specialist Disability Support in Schools. The core offering centres on empowering people with disability to live independent, fulfilling lives through tailored therapeutic, educational, vocational, accommodation, and community participation supports, all delivered as registered NDIS provider.

Differentiator

Problem solved

Functional benefit

Products and services

• Allied Health and Clinical Services
• Speech Therapy
• Occupational Therapy
• Physiotherapy
• Dietetics
• Positive Behavioural Support
• Sexuality and Relationship Education
• Social Work
• Therapy Telecare (Telehealth)
• Orthotics and Custom Footwear
• Specialised Counselling and Education Services
• Allied Health for Over 65s
• Clinical Services Partnerships and Consulting
• Specialist Disability Support in Schools (SDSS)
• Therapy Training
• University Partnerships
• Group Support Services
• Individual Support Services
• Housing and Supported Independent Living
• NDIS Early Childhood Approach
• Teen Recreation
• Adult Recreation
• Skills 4 Life (Teens)
• Life Skills
• Work & Study (SLES)
• Skills 4 Work
• Short Stay and Respite

Quantifiable outcome

• Improved communication outcomes for individuals requiring speech therapy support
• +4 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered notable, core and minor.

• Bus Stop FilmsnotableStrategic or Co-development PartnerNorthcott partnered with Bus Stop Films to produce VALIANT, a film exploring themes of sexuality, disability, consent, and relationships for people with disability. Written and created by filmmakers and actors/talent with disability, VALIANT serves as a learning tool with accompanying educational guide.
• CSIROcoreTechnology or IntegrationNorthcott Telecare platform was designed in Australia by CSIRO. This proprietary telehealth platform enables secure video-based therapy sessions and is described as the leading program used by healthcare professionals.
• Queensland Department of EducationcoreOthersNorthcott is contracted by the Queensland Department of Education to deliver the Specialist Disability Support in Schools (SDSS) program. SDSS provides therapy supports (Physiotherapy, Occupational Therapy, Speech Therapy) to students requiring significant educational adjustments.
• University PartnersnotableStrategic or Co-development PartnerNorthcott builds partnerships with universities to develop current and future disability sector professionals through student placements, collaborative research, teaching partnerships, and career pathway programs. Includes guest lectures, tutorial facilitation, assessment marking, and joint research outputs.
• Touching BaseminorOthersTouching Base is a referral service that provides lists of disability-aware sex workers based on location, accessibility needs, and service requests. Northcott counsellers can assist clients with completing Touching Base referral forms.
• Aged Care Providers and Home Care Package CoordinatorsnotableChannel Partner/ Reseller/ DistributorPartnerships with aged care providers, Home Care Package coordinators, retirement villages, and health organisations to deliver allied health services to people aged 65+.
• Early Childhood Services and Childcare ProvidersnotableChannel Partner/ Reseller/ DistributorPartnerships with early childhood services, childcare centres, kindergartens, and early learning program managers to strengthen inclusive practice and early identification through professional development, therapist-led sessions, and developmental screening.
• NSW GovernmentnotableOthersNSW government funding for 3D printing technology project related to orthoses, shared with the P&O (Prosthetics and Orthotics) industry in NSW. Includes free AOPA accredited webinar on providing culturally and linguistically sensitive services.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Yooralla: Long-established Victorian disability provider offering accommodation, allied health, therapy, and respite services. Comparable service breadth and NDIS-registered model, though concentrated in Victoria rather than NSW/QLD.
• Aruma: One of Australia's largest disability service providers, formed from the merger of House with No Steps and Lifestyle Solutions. Delivers NDIS-funded accommodation, supported independent living, allied health, and community participation across multiple states — directly comparable to Northcott's service mix and scale.
• Life Without Barriers: Major Australian NDIS and out-of-home care provider delivering supported independent living, allied health, and community support across multiple states. Overlapping service portfolio, NDIS-registered model, and similar customer segments make it one of Northcott's closest comparables.
• Sunnyfield: NDIS-registered disability service provider delivering supported independent living, accommodation, and community participation across NSW and other states. Comparable customer segment and SDA housing model.
• Mosaic Community Care: NDIS-registered provider in Victoria and NSW offering supported independent living, allied health, and community participation. Smaller scale than Northcott but overlapping service categories and target customers.
• genU (formerly Karingal St Laurence): Australian disability and aged care provider offering NDIS services, supported accommodation, allied health, and employment support. Comparable cross-disability service portfolio and registered charity structure.
• Achieve Australia: NSW-based NDIS provider offering supported independent living, accommodation, day programs, and specialist behaviour support. Overlaps with Northcott's SIL/SDA and behaviour support offerings in the same geography.
• Cerebral Palsy Alliance: Australian disability organisation providing allied health (physiotherapy, OT, speech therapy), early intervention, supported accommodation, and research. Direct overlap with Northcott's multidisciplinary allied health and early childhood approach.

Emerging players

• Royal Rehab: NSW-based specialist rehabilitation and disability provider with strong allied health and brain injury rehabilitation capability. Partial overlap with Northcott's allied health and complex-support offerings, with deeper specialisation in acquired injury rehab.

Others

• National Disability Services (NDS): Australian peak body representing disability service providers. Comparable not as a competitor but as a sector context-setter for NDIS-registered providers; useful for benchmarking policy exposure and workforce trends affecting Northcott.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/NorthcottSociety
• Facebookfacebook.com/northcottcommunity
• LinkedInlinkedin.com/company/northcott
• Instagraminstagram.com/northcott_aus
• Xx.com/northcott_ds

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Northcott