Outreach Health Services

What Outreach Health Services does

Outreach Health Services is a privately held, family-owned home care provider founded in 1975 and headquartered in Richardson, Texas. The company delivers personal care services to seniors and individuals managing chronic health conditions across Texas, Arizona, and Massachusetts, supporting activities of daily living such as meal preparation, medication reminders, hygiene assistance, light housekeeping, and companionship. Care is provided 24/7 by local care teams composed of caregivers, care coordinators, care managers, and nurses, with personalized care plans tailored to individual and family needs.

The company's service portfolio centers on Home Care (companionate care) and previously included Self-Directed Care, which was transitioned to partner Acumen Fiscal Agent. Technology integration is sourced externally rather than built in-house: in 2022, Outreach Health launched a pilot with Sovrinti, Inc. to deploy smart home sensors and behavioral analytics that detect changes in Activities of Daily Living and enable proactive, outcome-based care planning.

The business operates on a managed-services revenue model, billing for direct in-home care delivery to consumers and families, likely funded through a mix of Medicaid waiver programs, Medicare, and private pay across its three-state footprint. Outreach Health reports caring for over 5,000 seniors in their homes and has been recognized repeatedly by Fortune/Great Place to Work (Best Workplaces in Aging Services, 9th place, 2023 and 2024) and Activated Insights (Top 100 Leader in Experience, 2024 and 2025). The company remains under family ownership with no outside investors and has not raised any disclosed funding rounds.

Name

Outreach Health Services

Legal name

Outreach Health

Website

https://outreachhealth.com

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Outreach Health Services is a family-owned home care provider founded in 1975 that delivers 24/7 personal care and companionate services to seniors and individuals with chronic health conditions across Texas, Arizona, and Massachusetts.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

In-Home Respite Care (Hourly/Short-Shift) (HSABAGAA)

Keywords

• Home care services
• Senior care
• Personal care assistance
• Activities of daily living
• In-home caregiving

Headquarters

HQ city

Richardson

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Home Care Services: Outreach Health generates revenue through providing home care and personal care services to seniors and individuals managing chronic health issues. Services include assistance with activities of daily living such as meal preparation, grocery shopping, medication reminders, light housekeeping, hygiene assistance, and companionship.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Outreach Health Services provides in-home personal care and companionate care services to seniors and individuals managing chronic health issues across Texas, Arizona, and Massachusetts. Care is delivered through local care teams available up to 24 hours a day, 7 days a week, and includes assistance with activities of daily living such as meal preparation, grocery shopping, medication reminders, light housekeeping, hygiene assistance, and companionship. Caregivers, care coordinators, care managers, and nurses create personalized care plans tailored to individual needs and preferences.

Product overview

Outreach Health Services operates as a home healthcare services provider offering Personal Care Services through two primary care delivery models: Home Care and Self-Directed Care. Home Care provides companionate, around-the-clock care for seniors and those with chronic health needs, including personal care assistance with daily living activities such as meal preparation, hygiene support, medication reminders, and companionship. Self-Directed Care enabled clients to direct their own care choices, though this program has been transitioned to partner Acumen Fiscal Agent. The company also provides supplemental services including chaplaincy care, family resources, and community support. Services are delivered across Texas, Arizona, and Massachusetts through a network of local caregivers, care coordinators, care managers, and nurses.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Care

Quantifiable outcome

• 5000+ seniors receive care in their homes

Named customers7 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core and minor.

• Sovrinti, Inc.coreTechnology or Integration · 1 October 2022Sovrinti's smart home sensing and data analytics provide Outreach Health with continuous Data of Daily Living to improve senior care at home. The system uses home sensors to identify Activities of Daily Living (ADLs) and detect changes in individual routines. Pilot program started in early October 2022 to demonstrate improved health outcomes and integrate the system into Outreach Health's day-to-day operations. John David Ball, CEO of Outreach Health, stated this partnership supports their goal of providing the most comprehensive and highest quality of outcome-based care.
• Acumen Fiscal AgentminorChannel Partner/ Reseller/ DistributorOutreach Health transitioned their Self-Directed Care business to Acumen Fiscal Agent. Outreach previously provided Self-Directed Care for almost 20 years before transitioning this service to their trusted partner. Outreach directs clients to contact Acumen for all further Self-Directed Care communications.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• BrightStar Care: BrightStar Care is a national home care franchise providing companion care, personal care, and skilled home health, directly overlapping with Outreach's in-home senior care services and franchise vs. corporate operating model comparison.
• Home Instead (Honor Technology): Home Instead is one of the largest non-medical home care networks globally, now part of Honor Technology; it provides personal care and companionship for seniors, directly comparable to Outreach's core in-home offering.
• Addus HomeCare: Addus is a leading provider of personal care, home health, and hospice services with significant Medicaid HCBS exposure, directly comparable to Outreach's in-home personal care model and payer mix across multiple states.
• Senior Helpers: Senior Helpers is a national in-home senior care franchise offering personal care, companion care, and disease-specific programs, directly comparable to Outreach's multi-state personal care and companionate care model.
• Help at Home: Help at Home is the largest U.S. personal care services provider focused on Medicaid waiver and HCBS recipients receiving in-home ADL support, a near-identical service model to Outreach's companionate and personal care offerings.
• Visiting Angels: Visiting Angels is a national franchise providing non-medical in-home personal care, companionship, and respite services to seniors, a direct competitor in the same consumer-funded personal care segment Outreach serves.
• Comfort Keepers: Comfort Keepers provides in-home companionship, personal care, and specialized senior care services through a national franchise network, a direct non-medical home care peer serving the same senior and chronic-condition population as Outreach.

Broad incumbents

• Amedisys: Amedisys is a large publicly traded home health and hospice provider serving Medicare patients across the U.S.; while its core is skilled home health, it is a broad incumbent in the in-home care space where Outreach also operates.
• BAYADA Home Health Care: BAYADA is a large, multi-state nonprofit home health and personal care provider offering pediatric and adult in-home care; it overlaps with Outreach as a broad in-home services incumbent with comparable multi-state delivery.
• The Pennant Group: Pennant operates home health, hospice, and senior living services across multiple states; as a broad in-home care incumbent, it provides a relevant public-market comparison for Outreach's growth and unit economics profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCPJA7jkk6VMd9wLQmWR5ggA
• Facebookfacebook.com/outreachhealth
• LinkedInlinkedin.com/company/outreach-health-services
• Instagraminstagram.com/outreach.health
• Pinterestpinterest.ca/OutreachHealthServices/?eq=outreach%20health&etslf=5459
• Xx.com/outreachhealth2

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Outreach Health Services