GovDelivery
- Company typePrivate
- Founded2000
- HeadquartersSaint Paul, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
GovDelivery firmographics
Firmographics- Name
- GovDelivery
- Legal name
- Granicus
- Website
- https://govdelivery.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
GovDelivery industry classification
Industry- Product category
- Government Citizen Engagement Software
- NAICS
- Executive, Legislative, and Other General Government Support (921)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)
- akta.pro secondary industries
- Public Communications, Transparency & Open Government (BPAIAAAH), Smart Cities & Urban Innovation Programs (Digital Planning, Civic Tech for Cities) (BPAIANAJ)
Keywords
Where GovDelivery is headquartered
LocationHeadquarters
- HQ city
- Saint Paul
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
GovDelivery business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription Services: GovDelivery operates as a cloud-based communications platform for government agencies, generating revenue through subscription-based licensing for its digital communication and citizen engagement services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Government Plans |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
GovDelivery product offering
Product offeringCore offering
GovDelivery is a cloud-based digital communications platform that enables government agencies to deliver targeted email and SMS messaging to opt-in subscribers, supporting public engagement, emergency notifications, and program adoption. It operates as a core product within Granicus's Government Experience Cloud, combining audience growth, multi-channel communication, and workflow automation for local, state, and federal government customers.
Product overview
GovDelivery is a communications product within the Granicus Government Experience Cloud platform. It operates alongside other Granicus products including Service Cloud, Engagement Cloud, Operations Cloud, Government Experience Agent (GXA), GXI Enterprise, GXI Foundations, Federal Experience Cloud, websites and CMS solutions (govAccess, OpenCities), permitting and licensing tools (SmartGov, AMANDA), public records management (GovQA), short-term rental compliance (Host Compliance), video solutions, agenda management, forms and workflow tools, and sentiment feedback platforms. GovDelivery specifically handles digital communication and engagement for government agencies.
Differentiator
Problem solved
Functional benefit
Products and services
- GovDelivery Digital Communications Platform Cloud-based digital communications platform enabling government agencies to deliver targeted email and SMS messaging to opt-in subscribers, supporting public engagement, emergency notifications, and program adoption across local, state, and federal government.
Quantifiable outcome
- Community outreach increase of 100X
- +6 more outcomes
Companies that use GovDelivery
Customer profileNamed customers8 records
Segments7 records
Ideal customer profiles3 records
GovDelivery technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
GovDelivery partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Liquidity ServicesminorGovDeals, powered by Liquidity Services, is mentioned in news sources as a government marketplace platform for surplus disposition. While GovDeals is a separate entity, it operates in the government technology space alongside GovDelivery under the broader Granicus ecosystem. GovDeals specializes in surplus disposition for government and educational agencies.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
GovDelivery competitors and assessment
Company assessmentBroad incumbents
- Microsoft: Microsoft's Dynamics 365 Customer Service and government cloud offerings target similar citizen-engagement and case-management workloads at federal, state, and local agencies, leveraging Azure Government as a backbone.
- Tyler Technologies: Tyler Technologies sells a broad suite of public-sector software (ERP, citizen services, payments, public safety) to state and local governments, competing with several modules of the Granicus/GovDelivery stack at the larger end of the market.
- Salesforce: Salesforce Government Cloud and Marketing Cloud compete directly with GovDelivery's multi-channel citizen engagement and CRM-style use cases, but as part of a horizontal enterprise platform rather than a govtech pure-play.
Direct peers
- Granicus: Granicus is the parent platform of GovDelivery and offers the broader Government Experience Cloud suite. It is the closest comparable because it bundles the same engagement, service, and operations capabilities alongside GovDelivery's communications product.
- CivicPlus: CivicPlus provides civic engagement, website, and communications software to local governments — overlapping directly with GovDelivery's citizen messaging and digital engagement offerings for cities and counties.
- Granicus (GovQA): GovQA, also under the Granicus umbrella, provides public records request management — a workflow category that GovDelivery/Granicus cross-sells into, illustrating the integrated nature of the parent product family.
Emerging players
- Constant Contact: Constant Contact provides email and digital marketing tools, including offerings that some smaller government and nonprofit agencies use as a lighter-weight substitute for GovDelivery's communications platform.
- OpenGov: OpenGov offers cloud software for budgeting, procurement, and citizen engagement in state and local government. Its citizen engagement and communications functionality overlaps with GovDelivery's outreach and self-service use cases.
- Hootsuite: Hootsuite provides social media management and engagement tools used by government communications teams for outreach. It addresses a narrower slice of GovDelivery's multi-channel communications scope.
Others
- SADA (Google Cloud public sector): SADA is a Google Cloud partner that builds and integrates public-sector digital services on Google Cloud, including citizen-engagement solutions — adjacent to GovDelivery as an enabler/competitor for cloud-based government communications platforms.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
GovDelivery social profiles
Digital presenceGovDelivery financial estimates
Financial estimateRevenue estimate
Valuation estimate
GovDelivery leadership team
Management profileNumber of profiles
Profiles3 records
GovDelivery funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GovDelivery M&A and investment
M&A and investmentM&A4 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GovDelivery
What does GovDelivery do?
GovDelivery is a cloud-based digital communications platform that enables government agencies to deliver targeted email and SMS messaging to opt-in subscribers, supporting public engagement, emergency notifications, and program adoption. It operates as a core product within Granicus's Government Experience Cloud, combining audience growth, multi-channel communication, and workflow automation for local, state, and federal government customers.
Is GovDelivery a public or private company?
GovDelivery is a private company. It is classified as corporate owned and is currently operating.
When was GovDelivery founded?
GovDelivery was founded in 2000. It employs 101 to 250 people.
Where is GovDelivery based?
GovDelivery is headquartered in Saint Paul, United States, in the North America region.
How does GovDelivery make money?
One revenue line is on record: saaS Subscription Services.
Who are GovDelivery's main competitors?
Broad incumbents on record are Microsoft, Tyler Technologies and Salesforce. Direct peers are Granicus, CivicPlus and Granicus (GovQA). Emerging players are Constant Contact, OpenGov and Hootsuite. SADA (Google Cloud public sector) is listed as an others.
Does GovDelivery have an API?
No public API is recorded for GovDelivery.
What industry is GovDelivery in?
GovDelivery's product category is Government Citizen Engagement Software. Its primary akta.pro industry code is BPAIAAAE, Government Digital Service & eGovernment (Service Delivery, IDs, Portals), with a secondary code of BPAIAAAH, Public Communications, Transparency & Open Government. Its NAICS code is 921 and its SIC code is 7372.