Park West Health System

What Park West Health System does

Park West Health System, Inc. is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) headquartered at 3319 W. Belvedere Avenue in Baltimore, Maryland. Founded in 1972 by Janie B. Geer as a clinic in the basement of the New Elizabeth Church, the organization has grown over more than 50 years into a three-site community health system serving the Northwest Baltimore corridor. It delivers holistic, integrated care regardless of ability to pay, with approximately 30% of patients unable to afford healthcare, and maintains FTCA deemed status, HRSA FQHC designation, PCMH recognition, and Joint Commission accreditation.

The clinical platform is organized around eight core service lines: Adult Medicine, Dentistry, Pediatrics, Pharmacy, Behavioral Health (including substance use disorder treatment with medication-assisted treatment), Women's Health/OB-GYN, the Hidden Garden HIV/AIDS program, and Social Work case management. Technology infrastructure centers on an Electronic Medical Records (EMR) system with an online patient portal (parkwestmed.myezyaccess.com) for appointment booking, supplemented by telephone scheduling and an after-hours hotline. The on-site pharmacy at the Belvedere location provides prescription services, medication therapy management, prescription synchronization, and free home delivery within a 10-mile radius or Baltimore city limits.

Revenue is generated through three primary streams: insurance reimbursements from major commercial carriers (Aetna, Amerigroup, Blue Cross Blue Shield, Cigna, United Healthcare, CareFirst) plus Medicaid and Medicare; state and federal grants including Maryland Department of Health behavioral health funding and HRSA FQHC support; and sliding-scale patient fees under the Sliding Fee Discount Program tied to household income and family size. The organization is governed by an independent board, has no parent company or private equity ownership, and coordinates care with regional academic medical centers including Johns Hopkins Health System, University of Maryland Medical System, LifeBridge Health, and Mercy Medical Center.

Name

Park West Health System

Legal name

Park West Health System, Inc.

Website

https://parkwestmed.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

51–100 employees

Short description

Park West Health System is a non-profit Federally Qualified Health Center operating three clinics in Northwest Baltimore, delivering integrated medical, dental, pharmacy, behavioral health, OB/GYN, and HIV/AIDS care to underserved families regardless of ability to pay.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Outpatient Care Centers (6214)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF)

Keywords

• Community health services
• Federally qualified health center
• Primary care services
• Behavioral health care
• Integrated dental services

Headquarters

HQ city

Baltimore

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Insurance Reimbursements: Revenue generated from patient services billed to insurance providers including Aetna, Amerigroup, Blue Cross Blue Shield, Cigna, Medicaid, Medicare, United Healthcare, and others for medical, dental, pharmacy, and behavioral health services
2. Government Health Grants: Receives grant funding from Maryland Department of Health to improve behavioral health, substance use disorder, and mental health services across multiple counties in Maryland
3. Sliding Scale Patient Fees: Sliding Fee Discount Program adjusts cost of office visits, medications, and lab fees based on household income and family size for uninsured and underinsured patients

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Park West Health System is a Federally-Qualified Health Center (FQHC) providing comprehensive medical, dental, pharmacy, behavioral health, and support services through three clinic locations in Northwest Baltimore. Founded in 1972, the non-profit organization delivers holistic, patient-centered care regardless of ability to pay, with an on-site pharmacy and a Sliding Fee Discount Program for uninsured and underinsured patients.

Product overview

Park West Health System is a Federally-Qualified Health Center (FQHC) that operates as a single, unified healthcare delivery platform offering comprehensive medical, dental, pharmacy, and support services. The organization provides an integrated network of healthcare services through multiple locations in Northwest Baltimore, including Adult Medicine, Dentistry, the Hidden Garden HIV/AIDS Program, Pediatrics, an on-site Pharmacy, Behavioral Health (including substance use treatment), Women's Health/OB-GYN, Social Work case management, and a Sliding Fee Discount Program for underserved populations. COVID-19 vaccination services are also offered through regular clinic hours. The model emphasizes holistic, patient-centered care delivered regardless of ability to pay.

Differentiator

Problem solved

Functional benefit

Brands

• Hidden Garden Program: Comprehensive HIV/AIDS care and support program offering medical treatment, case management, and support services for individuals living with HIV/AIDS.
• Janie B. Geer Nursing Scholarship Fund

Products and services

• Adult Medicine Comprehensive primary care services for adults including annual wellness exams, chronic disease management, acute care, immunizations, cancer screenings, medication management, behavioral health support, and nutritional counseling.
• Dentistry Full-service dental department offering preventive, restorative, and emergency dental care for patients of all ages, including pediatric services, cleanings, fillings, extractions, crowns, bridges, dentures, and periodontal treatment.
• Hidden Garden HIV/AIDS Program Comprehensive HIV/AIDS care and support program offering primary medical care, antiretroviral therapy access, HIV testing, PrEP/PEP prevention, STI screenings, medical case management, nutritional counseling, housing assistance, and mental health services.
• Pediatrics Pediatric healthcare services for infants, children, and adolescents including well-child visits, immunizations, sick visits, chronic disease management, dental screenings, school/sports physicals, behavioral assessments, and nutritional counseling.
• Pharmacy On-site full-service pharmacy at the Belvedere location providing prescription services, medication counseling, prescription synchronization, medication therapy management, affordable pricing, insurance assistance, and free home delivery within 10 miles or Baltimore city limits.
• Behavioral Health Mental health and social work services including individual, group, and family counseling, psychiatric evaluations and medication management, substance use disorder treatment with medication-assisted treatment, case management, integrated care with primary care, support groups, and crisis intervention.
• Women's Health (OB/GYN) Obstetric and gynecological services including prenatal and postnatal care, well-woman exams, Pap smears, breast health evaluations, family planning, contraceptive counseling, menstrual health, infertility evaluations, STD testing, minimally invasive procedures, and menopause management.
• Sliding Fee Discount Program Discounted health services program for uninsured, underinsured, or low-income patients, adjusting costs of office visits, medications, and lab fees based on household income and family size.
• COVID-19 Services COVID-19 vaccination clinics held on the 1st and 3rd Saturday of each month from 10am-2pm, offering vaccines and updated information following CDC guidelines.

Quantifiable outcome

• Serves patients regardless of ability to pay with approximately 30% of patients unable to afford healthcare

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

26 partnerships are on record, tiered core, major and supporting.

• AetnacoreChannel Partner/ Reseller/ DistributorHealth insurance provider accepted at Park West Health System for patient services
• AmerigroupcoreChannel Partner/ Reseller/ DistributorManaged care organization providing health insurance coverage accepted at Park West Health System
• Blue Cross Blue ShieldcoreChannel Partner/ Reseller/ DistributorMajor health insurance provider accepted at Park West Health System
• CareFirst BlueCross & Blue ShieldcoreChannel Partner/ Reseller/ DistributorRegional health insurance provider accepted at Park West Health System
• CignacoreChannel Partner/ Reseller/ DistributorGlobal health insurance provider accepted at Park West Health System
• United HealthcarecoreChannel Partner/ Reseller/ DistributorMajor health insurance provider with multiple product lines (Americhoice, Mamsi, Optimum Choice) accepted at Park West Health System
• Medicaid (Medical Assistance)coreChannel Partner/ Reseller/ DistributorGovernment health insurance program accepted at Park West Health System
• MedicarecoreChannel Partner/ Reseller/ DistributorFederal health insurance program for seniors accepted at Park West Health System
• Johns Hopkins Health SystemmajorStrategic or Co-development PartnerAcademic medical center partnership for clinical education, research affiliations, and coordinated patient care
• University of Maryland Medical SystemmajorStrategic or Co-development PartnerAcademic medical center partnership for coordinated care and referral services
• LifeBridge HealthmajorStrategic or Co-development PartnerRegional health system partnership for coordinated care including Sinai Hospital
• Mercy Medical CentermajorStrategic or Co-development PartnerRegional hospital partnership for coordinated patient care
• Baltimore Medical SystemcoreStrategic or Co-development PartnerFederally Qualified Health Center network partner for community health collaboration
• Chase BrextoncoreStrategic or Co-development PartnerFQHC partner for community health services collaboration
• Baltimore City Health DepartmentcoreStrategic or Co-development PartnerLocal government health agency partnership for public health initiatives and community health
• LabcorpsupportingTechnology or IntegrationLaboratory services provider for diagnostic testing
• Quest DiagnosticssupportingTechnology or IntegrationLaboratory services provider for diagnostic testing
• Express ScriptssupportingTechnology or IntegrationPharmacy benefit management services
• Delta DentalsupportingChannel Partner/ Reseller/ DistributorDental insurance provider accepted for dental services
• DentaquestsupportingChannel Partner/ Reseller/ DistributorDental insurance provider accepted for dental services
• Joint CommissioncoreOthersHealthcare accreditation organization providing quality certification
• National Association of Community Health CenterssupportingStrategic or Co-development PartnerNational membership organization for FQHCs providing advocacy and resources
• Mid-Atlantic Association of Community Health CenterssupportingStrategic or Co-development PartnerRegional membership organization for FQHCs in the mid-Atlantic region
• Park Heights Community Health AlliancecoreStrategic or Co-development PartnerLocal community organization partnership for community health initiatives
• American Cancer SocietysupportingGTM or Marketing PartnerNonprofit partnership for cancer awareness and prevention programs
• Evergreen HealthsupportingChannel Partner/ Reseller/ DistributorHealth insurance provider accepted at Park West Health System

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Chase Brexton Health Care: Federally-Qualified Health Center based in Baltimore providing integrated primary care, behavioral health, dental, and pharmacy services to underserved populations. Most direct peer to Park West given overlapping service mix, geography, and FQHC model.
• Baltimore Medical System: Largest FQHC network in Baltimore offering adult/pediatric primary care, OB/GYN, behavioral health, and dental across multiple sites. Directly comparable mission, payer mix, and service portfolio to Park West.
• Total Health Care: Baltimore-based FQHC delivering primary care, pediatrics, OB/GYN, behavioral health, and pharmacy services to uninsured and underinsured residents. Same FQHC framework, same patient demographic, same geographic market as Park West.
• HealthCare for the Homeless: Baltimore FQHC specializing in healthcare for individuals experiencing homelessness, with primary care, behavioral health, and case management. Comparable FQHC reimbursement model and overlapping patient base with Park West.
• Family Health Centers of Baltimore: FQHC network in Baltimore providing primary care, dental, behavioral health, and pharmacy services. Directly comparable community health center model and patient population to Park West.

Broad incumbents

• Johns Hopkins Community Physicians: Outpatient primary care arm of Johns Hopkins Medicine operating multiple community-based clinics in the Baltimore region. Broader incumbent with academic affiliation that overlaps Park West's primary care and referral services.
• University of Maryland Medical System: Large academic health system with affiliated outpatient and primary care locations across Maryland. Overlaps Park West on primary care, OB/GYN, and behavioral health, and is an active referral partner.
• LifeBridge Health: Regional health system including Sinai Hospital and community-based primary care. Overlaps Park West on primary care, pediatrics, and behavioral health services across the Baltimore metro.

Regional players

• Whitman-Walker Health: Washington, D.C.-based FQHC renowned for its HIV/AIDS care program and integrated primary care. Comparable to Park West on the Hidden Garden HIV specialty and FQHC/community health model, but serves a different metro.
• Mary's Center: Federally-Qualified Health Center serving the D.C. metro with primary care, dental, behavioral health, and social services. Comparable FQHC service mix and underserved-population focus, but operates in a different region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/parkwesthealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles25 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Park West Health System