The RightThing

What The RightThing does

The RightThing is identified in firmographic data as a premier recruitment process outsourcing (RPO) provider founded in 2003 and headquartered in Findlay, Ohio (rightthinginc.com). The substantive source material supplied, however, describes a materially different entity — ADP Lyric HCM, the enterprise full-suite human capital management (HCM) platform of Automatic Data Processing, Inc. (ADP), a public company on NASDAQ (ticker ADP) founded in 1949 with over 70 years of operating history and headquarters in Roseland, New Jersey. The description below is grounded in the substantive data provided.

The platform is a cloud-based, full-suite HCM solution designed for multinational enterprises with 1,000+ employees and complex organizational models. It integrates six functional modules — HR, Payroll, Talent, Workforce Management, Analytics & Benchmarking, and Benefits Administration — and supports global payroll processing in 140+ countries with localized system-of-record in 100+ countries and user experience in 14 languages and dialects. Core technical architecture combines machine learning, intelligent automation, and a named proprietary AI layer (ADP Assist Agents) that delivers an AI-enabled HR Assistant, AI Knowledge Base, AI-enabled Recruiting, AI-enabled Payroll Guidance, Storyboards with workforce-trend recommendations, HCM Metrics & Dashboards (100+ industry-standard metrics), and Compassionate Prompts for workflow automation. The platform is supported by a stated $1 billion annual investment in HCM technology and operates against a proprietary data flywheel of 41+ million employee records and 39 million HCM datapoints.

Revenue is generated primarily through subscription-based enterprise licensing on an annual billing cadence, with quote-based pricing tailored to organization size and complexity and bundled implementation, tech advisory, and client success services. Distribution is direct enterprise field sales supplemented by inside sales, self-guided product demos, the ADP Marketplace and API Central integration ecosystem, and a partner channel comprising accountants, brokers, financial advisors, banking professionals, private equity firms, and software providers. Customer segments include a primary large-enterprise/multinational tier plus verticalized motions across Restaurant/Hospitality, Manufacturing, Professional & Technical Services, Construction, Financial Services, Retail, Healthcare, Government/Education, and Nonprofit. Third-party validation includes a Forrester Total Economic Impact study citing 259% ROI, $14.1M in benefits over three years, a payback period under six months, 75-90% reduction in payroll errors, and greater than 65% reduction in manager hiring time.

Name

The RightThing

Legal name

Automatic Data Processing, Inc.

Website

https://rightthinginc.com

Company type

Public

Founded year

1949

Operating status

Operating

Headcount range

1–10 employees

Short description

The RightThing is identified by firmographic data as a private RPO provider founded in 2003 in Findlay, Ohio; the supplied source material describes ADP Lyric HCM, an enterprise full-suite HCM platform for multinational organizations with 1,000+ employees, sold via subscription with annual billing through direct enterprise field sales across 140+ countries.

Ownership category

akta.pro rank

Product category

Recruitment Process Outsourcing

NAICS

Employment Placement Agencies (561311), Employment Services (5613), Employment Placement Agencies and Executive Search Services (56131)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Enterprise RPO (End-to-End Program Management) (BPACABAA)

akta.pro secondary industries

RPO Technology, ATS Administration & Recruitment Operations (BPACABAN), Professional / Specialist RPO (Hard-to-Fill Roles) (BPACABAH)

Keywords

• Recruitment process outsourcing
• RPO services
• Talent acquisition
• Recruitment outsourcing
• Hiring solutions

Headquarters

HQ city

Findlay

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel

Revenue model

1. Enterprise HCM Platform Licensing: Full-suite HCM solution for enterprise organizations including HR, Payroll, Talent, Workforce Management, Analytics, and Benefits modules. Subscription-based model with dedicated implementation and support services included.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

The RightThing is a premier recruitment process outsourcing (RPO) provider that delivers outsourced hiring and talent acquisition services to client organizations. As an RPO firm, it assumes responsibility for portions or all of an employer's recruitment function, including sourcing, screening, and hiring processes. The company was founded in 2003 and is headquartered in Findlay, United States.

Product overview

ADP offers a comprehensive portfolio of HR and HCM solutions spanning from small business payroll to enterprise full-suite HCM. The core enterprise offering is ADP Lyric HCM, a flexible full-suite solution designed for multinational companies with complex organizational models. ADP Lyric integrates six core modules: HR (onboarding, employee management, AI assistant), Payroll (automated processing, global compliance, flexible pay options), Talent (recruiting, performance, learning, compensation, succession), Workforce Management (time/attendance, scheduling, absence), Analytics & Benchmarking (dashboards, 100+ metrics, AI insights), and Benefits (administration, decision support, carrier integrations). Supporting products include ADP Workforce Now for North American mid-sized organizations, RUN Powered by ADP for small businesses, ADP TotalSource PEO services, ADP SmartCompliance for compliance management, Wisely for wage payments, ADP Global Payroll, and ADP DataCloud for analytics. The ecosystem is connected through ADP Marketplace and API Central for integrations.

Differentiator

Problem solved

Functional benefit

Brands

• ADP Lyric HCM: Full-suite HCM solution designed for enterprise organizations, featuring payroll, talent management, workforce management, analytics, and benefits administration capabilities.
• ADP Workforce Now
• RUN Powered by ADP
• ADP TotalSource
• ADP SmartCompliance
• Wisely by ADP
• ADP Global Payroll
• ADP DataCloud

Quantifiable outcome

• 259% ROI for composite 5,000-employee enterprise
• +4 more outcomes

Named customers7 records

Segments10 records

Ideal customer profiles1 record

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability8 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• ERP SystemscoreTechnology or IntegrationADP Lyric offers integrations with enterprise resource planning (ERP) systems. Organizations can connect Lyric with other systems and applications across their ecosystem by leveraging open source configurations and proven integration tools from ADP Marketplace and API Central.
• HR Technology SystemscoreTechnology or IntegrationADP Lyric integrates with third-party HR systems and applications through ADP Marketplace. Organizations can connect Lyric with other systems and applications across their ecosystem using open source configurations and proven integration tools.
• Accountant PartnersminorChannel Partner/ Reseller/ DistributorADP maintains partner relationships with accountants who refer and support small to mid-sized clients with payroll and HR needs.
• Broker PartnersminorChannel Partner/ Reseller/ DistributorADP partners with insurance and benefits brokers who provide payroll and HR solutions to their clients.
• Financial Advisor PartnersminorChannel Partner/ Reseller/ DistributorADP maintains partner relationships with financial advisors who refer payroll and HR solutions to business clients.
• Private Equity PartnersminorChannel Partner/ Reseller/ DistributorADP partners with private equity firms to provide HCM solutions for portfolio companies.
• Banking Professional PartnersminorChannel Partner/ Reseller/ DistributorADP maintains partner relationships with banking professionals who refer payroll and HR solutions to business clients.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Sevenstep: Pure-play RPO provider with strong enterprise and high-volume hiring capabilities across multiple industries. A direct competitor for the same end-to-end RPO contracts The RightThing pursues.
• Pontoon Solutions: Global RPO and MSP provider within Adecco Group, delivering enterprise recruitment outsourcing. Comparable in scale, geographic reach, and large-enterprise customer base.
• PeopleScout: TrueBlue's RPO division and a top-tier global RPO provider, recognized across Everest Group and NelsonHall PEAK Matrices. Competes head-to-head with The RightThing for enterprise RPO mandates.
• WilsonHCG: Global talent acquisition and RPO provider serving Fortune 500 enterprises. Direct RPO competitor with similar enterprise focus, including professional/specialist and executive hiring programs.
• Alexander Mann Solutions (AMS): Global talent acquisition and RPO specialist with strong enterprise and professional/specialist hiring practices. A direct RPO competitor serving large multinational clients, comparable in scale and target customer.
• Cielo: Largest pure-play global RPO provider, offering end-to-end enterprise recruitment outsourcing across multiple verticals. Directly comparable to The RightThing as a premier RPO brand competing for the same enterprise CHRO buyer.
• Randstad Sourceright: RPO and talent acquisition arm of Randstad, one of the largest global staffing groups. Comparable to The RightThing as a global enterprise RPO with multi-country delivery capability.
• KellyOCG: RPO and talent advisory arm of Kelly Services, delivering enterprise-scale recruitment process outsourcing. Directly comparable in service model, target customers, and delivery structure.
• ManpowerGroup Talent Solutions: Talent Solutions arm of ManpowerGroup, including RPO and Talent Assurance services. A direct competitor offering enterprise RPO with global delivery backed by a large staffing parent — structurally similar to The RightThing within ADP.

Broad incumbents

• Korn Ferry: Global organizational consulting firm with significant talent acquisition / RPO practices alongside executive search and advisory. Overlaps with The RightThing in enterprise RPO but operates a much broader talent portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat8 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xtwitter.com/adp
• YouTubeyoutube.com/user/adp
• Facebookfacebook.com/AutomaticDataProcessing
• LinkedInlinkedin.com/company/the-rightthing-inc.

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The RightThing