Douglas Fast Net

What Douglas Fast Net does

Douglas Fast Net (DFN) is a fiber-optic internet service provider and registered telecommunications company headquartered in Roseburg, Oregon. Founded in 2001 as a wholly-owned subsidiary of Douglas Electric Cooperative (DEC), DFN operates thousands of miles of mainline fiber across Douglas County, Coos County, and Lane County, serving 28+ communities from the Oregon coast to the Cascades. The company offers residential fiber internet at three speed tiers (250Mbps, 1Gbps, and 2.5Gbps symmetrical), business internet with comparable tiers, enterprise Dedicated Internet Access (DIA) scalable from 1Mbps to 10Gbps, Metro Ethernet services (EPL, ELAN, EVPL), cell-site backhaul to 100+ tower sites, residential and business voice services, and managed WiFi through the HomePass by Plume platform. As a 100% Oregon-owned cooperative subsidiary, DFN positions itself as a locally owned alternative to national ISPs, with no data caps, no throttling, and continuous reinvestment of profits into network expansion.

DFN generates revenue primarily through recurring monthly subscriptions across residential internet ($50–$150/month tiers), business internet ($89.99–$479.99/month tiers), and premium enterprise services (DIA and Metro Ethernet with custom pricing on bandwidth, port, and SLA configurations). Voice services add further recurring revenue ($15–$50/month residential lines), and managed WiFi provides supplementary monthly fees. The company uses a sales-led go-to-market combining a local office in Roseburg, dedicated business sales for SMB/enterprise customers, phone support, an online self-service portal, and a $50-customer-credit refer-a-friend program, all underpinned by community sponsorships and content marketing to reinforce its local brand. The customer base spans residential subscribers, SMB and enterprise users (Systech Consulting, Con-Vey Industrial, City of Roseburg, Mercy Medical Center, Umpqua Community College, State of Oregon), and wireless carriers via cell-site backhaul.

Name

Douglas Fast Net

Legal name

Douglas Fast Net

Website

https://dfn.net

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Douglas Fast Net is an Oregon-based fiber-optic internet service provider and cooperative subsidiary of Douglas Electric Cooperative, delivering residential, business, enterprise, and cell-site backhaul connectivity across Douglas, Coos, and Lane counties.

Ownership category

akta.pro rank

Product category

Fiber Internet Services

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Business/Enterprise ISPs (Dedicated Internet Access) (HDAIADAB)

akta.pro secondary industries

Network Backbone & Core IP Transport (Long-Haul/Metro IP) (HDAIAFAG), Backbone & Long-Haul Transport (IP/MPLS, Optical/Wavelength) (HDABALAH)

Keywords

• Fiber internet services
• Residential broadband
• Business connectivity
• Managed wifi solutions
• Voice telephony services

Headquarters

HQ city

Roseburg

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Residential Internet Services: Monthly subscription fees for residential fiber internet access at various speed tiers (250Mbps, 1Gbps, 2.5Gbps). Recurring subscription revenue with 12-month promotional pricing followed by standard rates.
2. Residential Voice Services: Monthly subscription fees for voice service tiers including Standard Line ($15/mo), Premium Line ($25/mo), and Stand-Alone Line ($50/mo). Additional charges for international calling.
3. Business Internet Services: Monthly subscription fees for business fiber internet at multiple speed tiers (BUS250, BUS1G, BUS2.5G) with symmetrical bandwidth and no data caps.
4. Dedicated Internet Access (DIA): Premium dedicated connectivity service with scalable bandwidth from 1Mbps to 10Gbps, supporting port speeds of 1GigE or 10GigE with 24/7 priority support.
5. Metro Ethernet Services: Private network connectivity services including EPL, ELAN, and EVPL for connecting multiple business locations with SLA-backed uptime guarantees.
6. Cell Site Backhaul: Fiber connections to cellular tower sites providing backhaul services for wireless carriers across Southern Oregon.
7. Managed WiFi Services: Additional WiFi pods and router rental fees for both residential ($12/mo) and business ($50/mo) customers using HomePass by Plume technology.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Douglas Fast Net is a fiber-optic internet service provider offering residential and business broadband, voice telephony, managed WiFi, and dedicated enterprise connectivity services across Southern Oregon. The company operates a wholly fiber network delivering symmetrical speeds up to 2.5Gbps with no data caps, and provides advanced services including Dedicated Internet Access (DIA), Metro Ethernet (EPL/ELAN/EVPL), and cell site backhaul.

Product overview

Douglas Fast Net (DFN) offers a unified fiber internet and voice service portfolio. Residential services include fiber internet at three speed tiers (250Mbps, 1Gbps, 2.5Gbps), voice service with multiple plan options, and managed WiFi powered by Plume's HomePass platform. Business services include fiber internet, Dedicated Internet Access (DIA), and Metro Ethernet solutions (EPL, ELAN, EVPL, Cell Site Backhaul). The company operates as a cooperative subsidiary of Douglas Electric Cooperative, serving Douglas County, Coos County, and Lane County in Oregon.

Differentiator

Problem solved

Functional benefit

Brands

• HomePass by Plume: AI-powered residential managed WiFi solution with adaptive WiFi, parental controls, guest management, and online protection, accessible via a mobile app.

Products and services

• Residential Fiber Internet Fiber-based residential internet service with three symmetrical speed tiers: SRF250 (250/250 Mbps at $50/mo intro, $65/mo regular), SRF1G (1Gbps at $60/mo intro, $85/mo regular), and SRF2.5G (2.5Gbps at $125/mo intro, $150/mo regular). All tiers include unlimited data with no caps or throttling. Targeted at homeowners and renters in Douglas, Coos, and Lane Counties in Oregon.
• Business Fiber Internet Fiber-based business internet service with three symmetrical speed tiers: BUS250 (250/250 Mbps at $89.99/mo), BUS1G (1Gbps at $239.99/mo), and BUS2.5G (2.5Gbps at $479.99/mo). Supports VoIP phone systems, 4K security cameras, cloud migration, and IoT devices with no data caps.
• Dedicated Internet Access (DIA) Enterprise-grade dedicated Ethernet service providing symmetrical connectivity over 1GigE or 10GigE ports with scalable bandwidth from 1Mbps to 10Gbps. Includes BGP routing support, up to /29 static IP addresses at no charge, and 24/7 priority support for businesses requiring guaranteed bandwidth and reliability.
• Metro Ethernet Services Private, secure, high-performance, low latency Ethernet connections between business locations, including Ethernet Private Line (EPL) for point-to-point, Ethernet Local Area Network (ELAN) for multipoint hub-and-spoke, and Ethernet Virtual Private Line (EVPL) for any-to-any multipoint configurations. SLA-backed uptime guarantees and speeds from 1Gbps to 10Gbps.
• Cell Site Backhaul Direct fiber backhaul connections to over 100 cellular tower sites throughout Southern Oregon, enabling 4G LTE and 5G wireless service for small cell and macro-cell deployments. Designed for wireless carriers needing reliable transport infrastructure.
• Residential Voice Residential voice telephone service with three tiers: Standard Line ($15/mo, requires DFN internet, includes unlimited local calling and 200 minutes of US calling), Premium Line ($25/mo, requires DFN internet, includes unlimited contiguous US calling), and Stand-Alone Line ($50/mo, no internet required). International calling available at additional rates.
• Total Home WiFi (Managed WiFi) Managed WiFi solution powered by HomePass by Plume platform, providing Adaptive WiFi, parental controls, guest network management, and AI-powered online protection against malware, phishing, and device quarantine. Router rental available for $12/mo (residential) and $50/mo (business), with additional WiFi pods at $7 each (residential) or $30 each (business).
• Oregon Lifeline Program Federal and state government program offering monthly discounts on phone service (up to $15.25) or broadband service (up to $19.25) for qualifying low-income Oregon households. Targeted at residential customers needing financial assistance for connectivity services.

Quantifiable outcome

• First ISP in nation to offer residential 1 gigabit speeds
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Five partnerships are on record, tiered core, key account and technology partner.

• Douglas Electric CooperativecoreOthersDouglas Fast Net is a wholly owned cooperative subsidiary of Douglas Electric Cooperative (DEC). DFN was initiated in 2001 by Douglas Electric Cooperative to address lack of web services for its members. This parent-subsidiary relationship provides strategic backing and community focus.
• Systech Consultingkey accountTechnology or IntegrationLong-term customer relationship spanning over five years. Systech Consulting uses DFN services for internet, transport, and DIA in offices, data centers, and for managed IT services clients. DFN engineering team provides solutions-driven support.
• City of Roseburgkey accountStrategic or Co-development PartnerNetwork engineering partnership providing flexible solutions meeting unique municipal needs. DFN capabilities compared favorably to major providers with added local flexibility.
• Plume Design (HomePass)technology partnerTechnology or IntegrationTechnology partnership for managed WiFi services. DFN offers HomePass by Plume app for total home WiFi control, adaptive WiFi, parental controls, guest management, and AI Security protection.
• Alianzatechnology partnerTechnology or IntegrationEnhanced voice support partnership providing business and residential voice services. Alianza is a provider of cloud-based voice solutions integrated with DFN fiber network.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• AT&T Fiber: National fiber broadband player that has been expanding into suburban and select rural markets including parts of Oregon, representing a large-scale incumbent threat to DFN's residential and SMB base.
• Lumen Technologies (Quantum Fiber): Legacy incumbent telecom and fiber operator with established Oregon and Pacific Northwest footprint offering DIA, Ethernet, and residential fiber, providing competitive overlap across all of DFN's service tiers.

Direct peers

• TDS Telecom: Rural-focused incumbent local exchange carrier expanding fiber-to-the-home across small markets in the Midwest and Pacific Northwest, mirroring DFN's rural fiber expansion and SMB/enterprise service mix.
• Consolidated Communications: Recently taken private by Searchlight Capital and BCI, this regional fiber and broadband provider targets similar small-city and rural markets with residential fiber, DIA, and wholesale backhaul — directly overlapping DFN's product portfolio.
• Ziply Fiber: Regional fiber ISP serving the Pacific Northwest (Oregon, Washington, Idaho, Montana) with similar rural/regional fiber overbuild strategy and DIA-style enterprise services, making it the closest geographic and product analog to DFN.
• Empire Access: Regional fiber ISP in the Northeast US offering residential fiber, voice, and managed WiFi across small-town and rural communities, with a similar community-rooted, regional-cooperative-like positioning to DFN.
• Sonic: California-based independent fiber ISP with strong local-brand and customer-service positioning; comparable business model focused on residential and SMB fiber, unlimited data, and community-based differentiation.
• Astound Broadband: Regional fiber/cable provider with significant Pacific Northwest presence (including former Wave Broadband footprint) overlapping DFN's service geography with similar residential and SMB broadband offerings.

Emerging players

• T-Mobile Home Internet: 5G fixed wireless access service aggressively marketed in rural and small-town markets, including Southern Oregon, posing a substitution threat to DFN's residential broadband subscriber base.
• Verizon Home Internet (FWA): 5G and LTE-based fixed wireless access service from a national mobile carrier expanding into rural broadband markets, representing a low-touch competitive alternative to DFN's fiber offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/DouglasFastNet
• LinkedInlinkedin.com/company/douglas-fast-net

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Douglas Fast Net