City of Roseburg

What City of Roseburg does

The City of Roseburg is an incorporated municipal government entity serving approximately 24,258 residents in Roseburg, Oregon, within Douglas County. Founded in 1872, the city delivers a full suite of statutory municipal services through 11 operational departments: Administration, Airport, Community Development, Finance, Fire, Human Resources, Library, Municipal Court, Parks and Recreation, Police, and Public Works. Core functions include public safety (police and fire), water utility provision, zoning and planning review, parks and recreation, municipal court operations, library services, and airport operations. The city positions itself as the "Timber Capital of the Nation," marketing its northwest landscapes and small-town character to residents, local businesses, and visitors.

The city's digital service layer is built on third-party SaaS platforms rather than proprietary technology: an OpenGov-powered online citizen portal handles business registrations, planning review applications, and code enforcement requests; a Municipal Online Payments platform processes water bills and court fees; and a Mailchimp-based subscription system delivers department-specific email updates across six channels (Airport, Fire, Job Openings, Police Logs, Police News, Public Works). The city also maintains organic social media presence on Facebook, Twitter, LinkedIn, and Nextdoor, and operates a City Connection e-newsletter with archives dating to 1999. No APIs, mobile applications, or proprietary technology platforms are disclosed.

As a government entity, the City of Roseburg does not operate a commercial revenue model. Funding flows from a master fee schedule effective July 1, 2026 (covering water utilities, court fees, parking permits, business registrations, and event permits), supplemented by property taxes, state and federal transfers, and other public-sector revenue sources. The city's sole disclosed external partnership is a community-events collaboration with CHI Mercy (healthcare). It has no parent corporation, no subsidiaries, no funding rounds, and no disclosed M&A activity. The customer base is geographically constrained to the Roseburg city limits and functionally non-discretionary — residents and businesses are mandated users of municipal services within the jurisdiction.

Name

City of Roseburg

Legal name

City of Roseburg

Website

https://cityofroseburg.org

Company type

Private

Founded year

1872

Operating status

Operating

Headcount range

51–100 employees

Short description

The City of Roseburg is a municipal government serving 24,258 residents in Oregon, delivering public safety, water utilities, parks, library, permitting, and municipal court services through 11 departments and OpenGov/Municipal Online Payments digital platforms.

Ownership category

akta.pro rank

Product category

Public Administration / Municipal Government Services

NAICS

Other General Government Support (92119), Administration of Housing Programs, Urban Planning, and Community Development (9251), Fire Protection (922160)

SIC

Water Supply (4941), Services-Management Services (8741)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

Keywords

• Municipal government services
• Public safety administration
• Water utility services
• Parks and recreation
• Community development

Headquarters

HQ city

Roseburg, Oregon

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels4 records

Marketing channels7 records

Core offering

The City of Roseburg delivers comprehensive municipal government services to approximately 24,258 residents of Roseburg, Oregon. Core offerings include public safety (police and fire), water utility services, public works, parks and recreation, library services, municipal court, community development (planning, zoning, permitting), airport operations, and administrative functions. The city also operates digital portals for online payments and citizen service requests.

Product overview

The City of Roseburg provides comprehensive municipal government services to its approximately 24,258 residents through a multi-department structure. The city's digital services portfolio includes an Online Citizen Portal (via OpenGov) for planning, business registrations, and code enforcement requests, as well as an Online Payment Service (via Municipal Online Payments) for court fees and utility payments. Core service departments include Administration, Community Development, Public Works, Public Safety (Police and Fire), Parks and Recreation, Finance, Library, Municipal Court, Airport, and Human Resources. The city also offers newsletter subscriptions, emergency preparedness resources, economic development programs, and various permit and registration services through both digital and physical channels.

Differentiator

Problem solved

Functional benefit

Products and services

• City Administration Services Central administrative services for the city including public records requests, special event permit applications, city clerk functions, and master planning documents for city operations.
• Community Development Planning, zoning, development review, floodplain management, parking programs, and community development initiatives to support city growth and urban planning.
• Public Works Infrastructure services including water utilities, bulk water applications, and public works maintenance and operations for city infrastructure.
• Public Safety (Police and Fire) Law enforcement, fire protection, emergency preparedness resources, and volunteer programs providing community safety services.
• Parks and Recreation Park reservations, recreational facilities, park planning, and community programs for parks and recreation services.
• Finance Department Utility billing, water service applications, municipal court payment processing, and financial management services for the city.
• Roseburg Library Public library services, resources, and educational programs for community information access and education.
• Municipal Court Court services, fine payment processing, and judicial proceedings for municipal violations and citations.
• Airport Services Municipal airport operations and services supporting air travel and transportation infrastructure.
• Online Citizen Portal Digital platform powered by OpenGov enabling business registrations, planning review applications, code enforcement requests, and citizen service requests.
• Online Payment Services Digital payment platform powered by Municipal Online Payments for processing court fees, water bills, and other municipal payments.

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• CHI MercyminorStrategic or Co-development PartnerCollaborative relationship with CHI Mercy for community events. The Roseburg Fire Department works with CHI Mercy on local community events, with CHI Mercy communications staff acknowledging the partnership as valued collaborators.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• City of Cottage Grove: Small Lane County Oregon municipal government (~10,000 residents) with a directly comparable department structure and rural-Oregon economic context. Useful as a near-peer benchmark for scale and service breadth.
• City of Grants Pass: Another southern Oregon municipal government of comparable size serving roughly 40,000 residents with a similar full-department service portfolio (police, fire, public works, parks, library). Directly comparable in scale, governance structure, and operating model.
• City of Redmond: Central Oregon municipal government serving approximately 33,000 residents with a directly comparable municipal structure including its own airport, police, fire, and public works departments. Comparable scale and operating model.
• City of Ashland: Southern Oregon municipal government of similar population scale (~21,000) with a parallel municipal service portfolio. Comparable in operating model and governance, with a more tourism/talent-driven economic base.
• City of Klamath Falls: Oregon municipal government serving approximately 21,000 residents with a parallel service mix including its own airport, police, fire, and utilities. Comparable in population scale, rural Oregon context, and timber-adjacent economic base.
• City of Albany: Mid-sized Oregon municipal government serving roughly 56,000 residents with a comparable department structure including police, fire, public works, library, parks, and municipal airport. Directly comparable operating model at slightly larger scale.
• City of Coos Bay: Small coastal Oregon municipal government with similar population scale (~16,000) and a comparable resource-based economy. Operates an analogous suite of municipal departments including police, fire, public works, and community development.

Broad incumbents

• Douglas County Government: The county-level government overlapping Roseburg's jurisdiction. Operates adjacent public-sector functions (health, human services, roads, public safety) and shares the same regional timber economy, providing a broader-incumbent public-sector peer for benchmarking service scope and regional coordination.

Regional players

• City of Springfield: Oregon municipal government (~62,000 residents) operating the same full-department model including utilities, police, fire, and development services. Comparable governance model but at a meaningfully larger scale and more diversified economy.
• City of Medford: Larger southern Oregon municipal government (population ~85,000) operating a similar full-service municipal model in the same regional labor market. Comparable in governance structure but serves a materially larger and more diversified economy.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/cityofroseburg
• Facebookfacebook.com/cityofroseburg
• LinkedInlinkedin.com/company/city-of-roseburg

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Roseburg