Ascend Medical

What Ascend Medical does

Ascend Medical (legal entity Artemis Practice Services Georgia, LLC) is a privately held, integrated primary care and behavioral health provider founded in 2019 and headquartered in Atlanta, Georgia, serving adults, seniors, children, and adolescents across Georgia and Texas. The company operates a "whole-person care" model that coordinates primary care, mental health (therapy and psychiatry), and metabolic health services — including medical weight loss with GLP-1 medications, women's health, men's health, senior and geriatric care, wound care, diabetes care, and health coaching — through a shared multidisciplinary provider team.

The platform combines physical clinic locations with a telehealth layer: patients can book appointments online or by phone, receive same-day virtual or in-person visits, and access a patient portal and mobile application for ongoing engagement. Ascend has five active clinic sites (Old Fourth Ward, Duluth, Athens, Snellville, and Marietta) and has announced nine additional counseling locations across the Atlanta metro area. Care is delivered by an in-network clinical staff that includes a Chief Medical Officer (formerly 23-year Chief Medical Director at WebMD), a Chief Behavioral Health Officer, and a Chair of Metabolic Health & Obesity, supported by named award-winning therapists and psychiatrists. Ascend also maintains a clinical affiliation with Piedmont Clinic, allowing it to onboard established physician practices and their patient panels.

Ascend generates revenue primarily by billing through major commercial insurance plans, Medicare, and Medicare Advantage on a fee-for-service basis — explicitly without membership or retainer fees — and offers self-pay options with Good Faith Estimates for uninsured patients under the No Surprises Act. The company markets directly to consumers via its website, social media (Facebook, Instagram, LinkedIn, TikTok, YouTube, Yelp), content marketing, email, and patient testimonials, and reports an NPS of 97 versus an industry average of 58. The company is bootstrapped or founder-owned, with no disclosed venture or private equity funding rounds in the available data.

Name

Ascend Medical

Legal name

Artemis Practice Services Georgia, LLC

Website

https://ascendmedical.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Short description

Ascend Medical is a Georgia- and Texas-based integrated primary care, behavioral health, and metabolic health provider delivering whole-person, insurance-billed care through physical clinics, a telehealth platform, and a mobile patient app.

Ownership category

akta.pro rank

Product category

Primary Care Services

NAICS

Offices of Physicians (6211), Offices of Physicians, Mental Health Specialists (621112), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industry

Integrated Behavioral Health (Collaborative Care) Platforms (HLALAEAC)

Keywords

• Primary care services
• Mental health services
• Weight loss management
• Telemedicine platform
• Integrated healthcare clinics

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Insurance-based healthcare services: Ascend Medical accepts most major insurance plans and bills through insurance for in-network care. Services are covered under standard health insurance including Medicare and Medicare Advantage plans for psychiatry services.
2. Self-pay/Uninsured patient services: For uninsured patients, Ascend offers self-pay options with pricing available upon request through their Health Concierge Team. They provide Good Faith Estimates under the No Surprises Act for self-pay patients.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Ascend Medical delivers whole-person primary care that integrates primary care, mental health (therapy and psychiatry), weight loss (including GLP-1 medications), women's health, men's health, senior care, wound care, diabetes care, and health coaching. Services are offered both in person at physical clinic locations in Georgia and via telehealth, and are billed through in-network insurance with no separate membership fees.

Product overview

Ascend Medical is a healthcare provider offering a whole-person care model that integrates primary care, mental health services (therapy and psychiatry), weight management, and specialty care. The company operates multiple clinic locations in Georgia and Texas, providing services including primary care, mental health, weight loss, women's health, men's health, senior care, wound care, diabetes care, and health coaching. Care is delivered through both in-person visits at their physical locations and virtual/telemedicine appointments. Services are coordinated across their care team to address physical, mental, and metabolic health.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Comprehensive primary care managing overall health, chronic conditions, prevention, and wellness for adult and senior patients across Ascend Medical's Georgia clinic locations and via telehealth.
• Mental Health Services Therapy and psychiatry services supporting mental health through counseling, diagnosis, and medication management, delivered in coordination with Ascend Medical's primary care team.
• Weight Loss Medical weight loss support using GLP-1 medications, nutrition guidance, and behavior change for sustainable results, integrated with Ascend Medical's metabolic health care.
• Women's Health Comprehensive women's health care focused on every stage of life, including hormone health and preventive care.
• Men's Health Health services tailored to men's specific medical needs and wellness goals.
• Senior Care Healthcare services designed for older adults, including geriatric care and assisted living support.
• Wound Care Medical treatment for wounds including compression bandaging and ongoing wound management.
• Diabetes Care Diabetes management including glucose monitoring and continuous care for diabetic patients, including Eversense 365 continuous glucose monitoring at the Athens clinic.
• Health Coaching Coaching services building lasting habits around nutrition, sleep, stress, and movement.
• Ascend Psychiatry (Geriatric Psychiatry, Snellville) Geriatric psychiatry clinic in Snellville, GA diagnosing and treating depression, anxiety, cognitive disorders, and providing TMS therapy for older adults.
• Marietta Counseling Behavioral health clinic in Marietta, GA offering individual therapy, couples therapy, child and adolescent therapy, and ADHD support.
• Telemedicine/Virtual Care Virtual appointments and telemedicine services enabling remote healthcare consultations, with same-day availability from home, office, or any location.

Quantifiable outcome

• NPS rating of 97 vs industry average of 58

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Piedmont CliniccoreStrategic or Co-development PartnerAscend Medical operates in partnership with Piedmont Clinic. Existing patients of Dr. Bernard and Dr. Nassery continue under Piedmont Clinic insurance plans. Ascend accepts all plans that the Piedmont Clinic does, and providers continue to collaborate with specialists through the Piedmont network.

Scale indicators1 record

Recent moves9 records

Expansion highlights6 records

Direct peers

• One Medical (Amazon): Membership-based primary care platform with hybrid in-person and virtual visits, in-network insurance billing, and a member experience focus. Closely comparable to Ascend's whole-person, DTC, insurance-billed model, though operating at much larger national scale post-Amazon acquisition.
• Forward Health: DTC preventive primary care combining in-person visits with proprietary technology and biometric diagnostics. Comparable tech-enabled, membership-style primary care positioning though Forward has shifted away from insurance and operates at city-level scale.
• Parsley Health: Membership-based primary care focused on whole-person and root-cause medicine combining primary care, nutrition, and mental health support. Highly comparable whole-person positioning though Parsley uses a paid membership model rather than insurance billing.

Broad incumbents

• VillageMD: Value-based primary care platform with embedded behavioral health and chronic disease management, owned by Walgreens Boots Alliance. Directly comparable whole-person primary care + mental health offering at meaningful scale, with primary care at the core of an integrated care model.
• Oak Street Health (CVS Health): Value-based primary care focused on older adults on Medicare, integrating mental health and social support. Comparable whole-person, senior-oriented primary care model though operating under full-risk contracts and a much larger footprint.
• ChenMed: Senior-focused primary care group operating under full-risk Medicare Advantage contracts with embedded behavioral health and specialist support. Comparable whole-person, senior-oriented care model, but at much larger national scale and using capitation rather than fee-for-service.

Emerging players

• Galileo Health: Multi-specialty virtual and in-home primary care with integrated behavioral health, serving commercial and Medicare populations. Comparable integrated care delivery model, though Galileo leans more virtual-first and serves employer/payer customers.
• Talkiatry: In-network psychiatric care delivered virtually and in-person with a focus on collaborative, integrated behavioral health. Directly comparable to Ascend's psychiatry offering and its emphasis on integration with primary care.
• Hims & Hers Health: DTC virtual primary care platform combining telehealth visits with prescribed treatments including weight loss, mental health, and chronic care. Comparable insurance- and cash-pay hybrid primary care + weight-loss offering, though national and primarily cash-pay/D2C.
• Crossover Health: Hybrid in-person and virtual primary care including mental health coaching, primarily serving employer-sponsored populations. Comparable integrated, insurance-billed primary care model though distribution is anchored to employer clients rather than individual consumers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCLI5Le6zITI1Yw4zvn0cP1Q
• Facebookfacebook.com/ascendmedical
• LinkedInlinkedin.com/company/ascend-medical
• Instagraminstagram.com/ascend.medical
• TikToktiktok.com/@ascendmedical

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ascend Medical