Acentec, Inc.

What Acentec, Inc. does

Acentec, Inc. is a privately held U.S. IT services firm founded in 2004 and headquartered in Villa Park, California, that delivers managed IT, HIPAA compliance, cybersecurity, and EHR/Practice Management support to healthcare organizations and their business associates nationwide. The company positions itself as a vertical specialist in healthcare IT, claiming more than 20 years of continuous operation and a 100% HIPAA-focused service philosophy, with disclosed customers spanning behavioral health (Drake Institute), physician groups (Cooperative of American Physicians), and specialty mental health providers (Advanced TMS Center). The firm has between 11 and 50 employees and reports no parent company, no institutional investors, and no disclosed funding rounds, implying an organic, founder-controlled operating model.

The product portfolio is anchored by the HIPAA Security Suite, an all-in-one compliance platform covering risk assessments, employee training, policy management, network security scanning, and breach notification, marketed as a standalone sub-brand via hipaasecuritysuite.com. This core platform is bundled with managed IT services (24/7 network monitoring, patch management, endpoint protection, infrastructure management, and help desk), a multi-layered cybersecurity stack (vulnerability scanning, penetration testing, DNS protection, EDR, email security, and enterprise backup), compliance training across HIPAA, OSHA bloodborne pathogens, harassment and discrimination, and active shooter response, and specialized support for Medinformatix EHR and Practice Management. Operational infrastructure relies on commodity SaaS: Stripe processes payments through a dedicated invoice portal (store.acentec.com), Zendesk powers the help desk portal (acentec.zendesk.com), and Dell Technologies serves as the certified hardware partner for procurement and infrastructure refreshes. There is no disclosed proprietary platform architecture, no APIs or SDKs, no mobile applications, and no AI/ML capability in the source data.

Revenue is generated predominantly through recurring subscription-style managed service contracts, supplemented by hardware resale through the Dell channel, project-based IT consulting, and Medinformatix-specific support engagements. Pricing is custom and quote-based with no public rate cards, consistent with a consultative enterprise field-sales motion: lead generation flows through the company website and direct phone outreach (949-474-7774), with conversion mediated by free consultations. Customer acquisition relies on direct sales, the company website, and broad media presence (claimed features on 210+ news sites including AP News, FOX, ABC, NBC, and CBS, which may include paid placements given the absence of major editorial coverage validation). SOC 2 practices, HIPAA compliance posture, and Dell Certified Partner status anchor the trust credentials required to sell into regulated healthcare buyers.

Name

Acentec, Inc.

Legal name

Acentec, Inc.

Website

https://acentec.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Acentec, Inc. is a privately held U.S. managed IT and cybersecurity services provider specializing in 100% HIPAA-focused compliance, managed infrastructure, and Medinformatix EHR support for healthcare practices, business associates, and SMBs nationwide.

Ownership category

akta.pro rank

Product category

Healthcare Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Other Scientific and Technical Consulting Services (541690), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700), Services-Prepackaged Software (7372)

akta.pro primary industry

Compliance Technology, GRC Platforms & Controls Automation Advisory (BPAHAFAO)

akta.pro secondary industries

Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

Keywords

• Managed IT services
• HIPAA compliance solutions
• Healthcare cybersecurity
• EHR practice management support
• Compliance training programs

Headquarters

HQ city

Irvine

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed IT services including 24/7 monitoring, help desk support, patch management, endpoint protection, infrastructure management, and business continuity planning. Revenue is generated through ongoing service contracts with monthly or annual billing.
2. HIPAA Compliance Services: HIPAA Security Suite providing compliance platform services including risk assessments, employee training, policy management, and network security scanning. Provided as part of managed services or potentially as standalone subscription.
3. Cybersecurity Services: Multi-layered cybersecurity defense services including vulnerability scanning, penetration testing, DNS protection, security awareness training, EDR, and email security. Offered as part of managed services bundle.
4. Compliance Training: Online training programs including HIPAA compliance, cybersecurity awareness, OSHA bloodborne pathogens, harassment & discrimination, and active shooter response. Provided as part of service offerings.
5. EHR/PM Support Services: Full-service Medinformatix Electronic Health Record and Practice Management support including system administration, updates, customization, training, and troubleshooting.
6. Hardware Procurement: Hardware procurement through Dell partnership for business continuity, infrastructure upgrades, and custom project work.
7. IT Consulting: Custom project work tailored to customer needs including consulting engagements for IT strategy and implementation.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Acentec provides managed IT services, HIPAA compliance, cybersecurity, and EHR/Practice Management support to healthcare organizations and businesses nationwide. Its core platform, the HIPAA Security Suite, delivers risk assessments, employee training, policy management, and network security scanning in an all-in-one compliance solution. The company bundles 24/7 network monitoring, help desk, Medinformatix EHR/PM support, compliance training, and Dell-certified hardware procurement under recurring managed services contracts.

Product overview

Acentec, Inc. offers a unified managed IT and HIPAA compliance service portfolio centered on the HIPAA Security Suite platform, which provides risk assessments, training, policy management, and network security. This core platform is complemented by Managed IT Services (24/7 monitoring, help desk, infrastructure management), Cybersecurity Services (vulnerability scanning, penetration testing, backup), and Compliance Training programs. The company also provides specialized Remote IT Support and Medinformatix EHR & Practice Management support as integrated add-on services. An Invoice Payment Portal (store.acentec.com) handles billing and payments. All services are designed for healthcare organizations requiring HIPAA compliance.

Differentiator

Problem solved

Functional benefit

Brands

• HIPAA Security Suite: All-in-one HIPAA compliance platform including risk assessments, employee training, policy management, network security scanning, and breach notification.

Products and services

• HIPAA Security Suite All-in-one HIPAA compliance platform providing risk assessments, employee training, policy management, network security scanning, and breach notification for medical organizations and business associates.
• Managed IT Services Comprehensive managed IT services including 24/7 network monitoring, patch management, endpoint protection, infrastructure management, help desk support, business continuity planning, and custom project work for healthcare organizations and businesses nationwide.
• Cybersecurity Services Multi-layered cybersecurity defense offering vulnerability scanning, penetration testing, DNS protection, security awareness training, enterprise-grade backup and disaster recovery, endpoint detection and response (EDR), and email security for healthcare organizations.
• Compliance Training Online training programs covering HIPAA compliance, cybersecurity awareness, OSHA bloodborne pathogens, harassment and discrimination, and active shooter response, delivered through Acentec's compliance training platform.
• Medinformatix EHR & PM Support Full-service Electronic Health Record and Practice Management support for Medinformatix systems, covering scheduling, registration, billing, clinical reporting, patient portal, e-prescribing, and executive dashboards along with administration, updates, customization, training, and troubleshooting.
• IT Help Desk Support Responsive IT help desk support delivered via phone, email, and Zendesk-powered online portal, covering troubleshooting, user management, Microsoft 365 administration, remote access, and hardware/software support for healthcare organizations.
• Remote IT Support Secure remote IT support for distributed teams and multi-location organizations, providing remote desktop control, system health monitoring, antivirus management, secure file transfer, and multi-monitor support.
• Invoice Payment Portal Secure online invoice payment portal (store.acentec.com) that enables clients to pay Acentec invoices electronically, with Stripe processing all payment card transactions.

Quantifiable outcome

• 24/7 IT support availability ensuring systems never miss a beat
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

One partnership is on record.

• Dell TechnologiescoreChannel Partner/ Reseller/ DistributorAcentec is a Dell Certified Partner providing hardware procurement services to customers. Through this partnership, Acentec offers hardware solutions for business continuity, infrastructure upgrades, and custom project work.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Compliancy Group: HIPAA compliance software and services platform targeting healthcare providers and business associates. Directly competes with Acentec's compliance offering.
• Fortified Health Security: Healthcare-focused managed security services provider offering cybersecurity and HIPAA compliance solutions. Direct competitor in the healthcare MSSP space.
• HIPAA One: HIPAA compliance software platform providing risk assessments, training, and policy management for healthcare organizations. Direct competitor to Acentec's HIPAA Security Suite.
• Healthcare IT Leaders: Healthcare IT staffing and consulting firm providing implementation, support, and managed services for healthcare organizations. Comparable customer base and services.
• CynergisTek: Healthcare-focused cybersecurity and compliance advisory firm providing managed security services to health systems. Comparable to Acentec's cybersecurity and compliance practice.
• Optimum Healthcare IT: Healthcare IT services firm providing managed services, EHR support, and consulting to health systems. Comparable service portfolio targeting similar customers.
• Clearwater Compliance: Healthcare cybersecurity and HIPAA compliance firm providing risk analysis, managed services, and consulting to healthcare organizations. Comparable services and customer base.
• Stoltenberg Consulting: Healthcare IT consulting firm specializing in EHR support, help desk services, and managed IT for healthcare organizations. Direct competitor in healthcare IT services.
• Pivot Point Consulting: Healthcare IT consulting and managed services firm providing EHR support, compliance, and technology advisory to healthcare providers. Comparable healthcare IT services portfolio.

Broad incumbents

• Dell Technologies: Global technology hardware and services provider that is both a partner (Dell Certified Partner) and broad incumbent in the IT infrastructure space that Acentec operates in.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Acentec

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Acentec, Inc.