Diartis

What Diartis does

Diartis AG develops, sells, and supports case management software for social welfare organizations and child/adult protection authorities in Switzerland. Founded in 1996 in Lenzburg and headquartered at Bahnhofstrasse 41, the company serves approximately 400 customers across cantons, cities, and communes via four core products: KLIBnet (standard software for German-speaking social welfare and protection authorities), KiSS (extensible solution for French-speaking and multilingual clients, acquired from Bedag Informatik in 2017), KESBweb (web-based child/adult protection solution co-developed with the KESB community), and aventis (cloud-based next-generation platform that went live in Canton of Valais in December 2025). The product portfolio is complemented by specialized subsidiaries (Diartis Solutions AG for CASEnet/TEILHABEnet; Diartis Academy Sàrl for training) and modular add-ons covering electronic document management, debt collection (eSchKG), bank import, scanning, and reporting.

Technology is built on .NET and WPF for KLIBnet's desktop clients, with web-based architecture for KESBweb, KLIBnet, KiSS, and the new aventis cloud platform, backed by hosting partnerships with Swisscom, Abraxas, Talus, Unico Data, and Bedag. Diartis monetizes through custom-priced annual subscriptions plus implementation, training (Diartis Academy), and outsourcing/consulting services, with enterprise field sales and account managers engaging Swiss public-sector decision-makers directly. The company is privately held, with Swiss Post (Die Post) acquiring 70% of the Diartis Group effective July 1, 2024. Wolfgang Scheidegger serves as CEO; Beat Hohermuth, the founder, remains a board member alongside Chairman Neven Katuric. The company holds ISO 9001:2015 certification and the Swiss Made Software label, and is led by approximately 100 employees.

Name

Diartis

Legal name

Diartis AG

Website

https://diartis.ch

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Diartis AG is a Swiss government software vendor developing case management solutions (KLIBnet, KiSS, KESBweb, aventis) for cantonal, communal, and regional social welfare and child/adult protection authorities across Switzerland.

Ownership category

akta.pro rank

Headquarters

HQ city

Lenzburg

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licensing: Standard software solutions (KLIBnet, KiSS, KESBweb, aventis) licensed to social welfare organizations, cantonal and communal authorities. Investment protection ensures module and license investments transfer to aventis.
2. Training and Education Services: Courses and training programs for KLIBnet users, including catalog courses and customized individual training. Provided through Diartis Academy.
3. Consulting Services: Process consulting for digitization projects, including process analysis, optimization recommendations, and implementation support.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Diartis develops, sells, and supports case management software for Swiss government social services, including social welfare organizations, child and adult protection authorities, and communal/cantonal administration offices. Its core products are KLIBnet (standard software for German-speaking clients), KiSS (extensible solution for French-speaking clients), KESBweb (web-based solution for protection authorities), and aventis (next-generation cloud-based case management). The company also delivers professional services including consulting, training through Diartis Academy, implementation support, and ongoing customer support.

Product overview

Diartis develops and distributes case management software solutions for social welfare, child/adult protection, and related social services in Switzerland. The product portfolio consists of four core products: KLIBnet (standard software for German-speaking social welfare and protection authorities), KiSS (extendable standard solution for French-speaking social work), KESBweb (web-based solution for child/adult protection authorities), and aventis (next-generation cloud-based case management for legal social welfare). Additional products include CASEnet (internet-based case management), TEILHABEnet (participation-oriented documentation for disability services), and Insertion professionnelle (client management for employment programs). Both KLIBnet and KiSS offer modular architectures allowing customers to add specialized modules for accounting, reporting, asylum, child protection, and workflow automation. The product ecosystem is complemented by professional services including consulting, training, support, and outsourcing.

Differentiator

Problem solved

Functional benefit

Brands

• KLIBnet: Established standard software for social welfare organizations and child and adult protection authorities in German-speaking Switzerland
• KiSS
• KESBweb
• aventis
• CASEnet
• TEILHABEnet
• Insertion professionnelle

Products and services

• KLIBnet Established standard software for social welfare organizations and child/adult protection authorities used by German-speaking Swiss customers, featuring person information management, accounting, and case management with high adaptability and parametrization capabilities. Used by approximately 400 customer organizations across cantons, cities, and communes in Switzerland.
• KiSS Individually extendable standard solution for social work used by French-speaking and multilingual clients in statutory social welfare, featuring intuitive visual-based operation, flexible modular architecture, and proven technology with about 2,000 users across customer organizations.
• KESBweb Web-based solution for child and adult protection authorities (KESB) developed with the KESB community, featuring procedure- and measure-oriented work logic that enables straightforward work with few clicks for legal mandate processing and COPMA statistics.
• aventis Next-generation cloud-based case management solution for statutory social welfare built on 26+ years of competence, experience, and customer proximity. Automates repetitive tasks, provides digital processes for team and cross-role efficiency, and offers reliable interfaces to upstream systems to increase productivity and reduce training requirements.
• CASEnet Internet-based, platform-independent case management software from Diartis Solutions AG, versatile and suitable for many domains, featuring reproduction of individual processes and innovative case management for specialized institutions.
• TEILHABEnet Participation-oriented documentation system for institutions serving people with disabilities, care facilities, and addiction organizations, offering process-oriented documentation with a standardized, affordable base solution that can be adapted and extended.
• Insertion professionnelle Simple standard solution for employment program operators offering innovative client management with improved efficiency through homogeneous processes for vocational integration programs.
• Diartis Academy Training Services Training and education services for Diartis product users including catalog courses for KLIBnet users, customized individual training, e-learning, knowledge management, and learning management system as a service. Provided through Diartis Academy Sàrl (subsidiary).
• Consulting and Outsourcing Services Process consulting for digitization projects including process analysis, optimization recommendations, implementation support, and outsourcing services for customers implementing Diartis software solutions.

Quantifiable outcome

• 97% of former KLIB customers migrated to KLIB.net
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core, major and minor.

• Tangente SARLcoreStrategic or Co-development Partner · 1 July 2024Tangente develops new solutions in the field of social work. With expertise in technology and statutory social work, they offer clients a unique combination of solutions to meet challenges of social services. Acts as sister company to Diartis AG since July 2024, working on future services.
• CM Informatik SA (CMI)majorTechnology or IntegrationCMI is Diartis partner for GEVER (business process management), DMS (document management), and PV (minutes management), as well as workflow processes and long-term archiving. Dossier and document interface between KLIBnet and CMI platform enables seamless document and information exchange.
• INLOGY SARLmajorTechnology or IntegrationINLOGY is Diartis partner for custom application software development. Team of experienced software experts serves as extension of development workshop for full stack development in .NET and Angular.
• Noser Engineering SAmajorTechnology or IntegrationNoser Engineering helps develop Angular frontend application by providing experts in Angular development, UX, and UI design for effective construction of usability and design.
• Advokatur SuryminorImplementation/ SI/ Consulting PartnerData protection is essential for Diartis. Advokatur Sury SA ensures ongoing audit and provides support for legal questions. Acts as external data protection officer for the company.
• Abraxas Informatik SAmajorTechnology or IntegrationIn its data centers, Abraxas Informatik SA operates Diartis KLIBnet software on behalf of customers.
• Swisscom SAmajorTechnology or IntegrationSwisscom SA provides Diartis and its customers with a secure and highly available data center.
• Talus Informatik SAmajorTechnology or IntegrationIn its data centers, Talus Informatik SA operates Diartis KLIBnet software on behalf of customers.
• Unico Data SAmajorTechnology or IntegrationIn its data centers, Unico Data SAG operates Diartis KiSS software on behalf of customers.
• Bedag Informatik SAcoreTechnology or IntegrationIn its data centers, Bedag hosts Diartis cloud-based aventis software solution.
• Diartis AcademycoreStrategic or Co-development PartnerPart of Diartis Solutions SA, supports Diartis in digital learning content, training and coaching of employees, and knowledge management. Offers services in e-learning and knowledge management, provides learning management system as service, and produces videos and other digital learning elements.
• Diartis Solutions SAcoreStrategic or Co-development PartnerSubsidiary of Diartis SA that develops case management solutions including CASEnet and TEILHABEnet. Focus on individual customer needs and expectations in DACH region.

Scale indicators6 records

Recent moves12 records

Expansion highlights5 records

Broad incumbents

• Bedag Informatik AG: Bedag Informatik AG is a major Swiss government IT services provider and was the original owner of the KiSS software before selling it to Diartis in 2017. It operates Diartis products in its data centers and offers broader cantonal government software solutions, making it a partner and adjacent competitor in the Swiss government case management market.
• Abraxas Informatik AG: Abraxas Informatik AG is a leading Swiss IT services provider for public administration, operating Diartis KLIBnet software in its data centers. It also offers its own government case management and public-sector software products, positioning it as both a hosting partner and a broader incumbent in the Swiss government IT market.
• Talus Informatik AG: Talus Informatik AG provides data center services for Swiss government and operates Diartis KLIBnet software for customers. It is a broader Swiss public-sector IT incumbent with overlapping capabilities in secure government application hosting and case management infrastructure.
• AdNovum AG: AdNovum AG is a Swiss IT services company specializing in secure digital solutions for government, finance, and insurance. It offers custom software development and case management platforms for Swiss public-sector clients, making it a broader incumbent with overlapping capabilities to Diartis in Swiss e-government.
• ELCA Informatique SA: ELCA is a major Swiss IT services and software provider serving government, finance, and healthcare. While broader in scope, it delivers case management and document workflow solutions to Swiss public administrations that compete with Diartis in adjacent public-sector opportunities.

Direct peers

• CM Informatik AG (CMI): CMI is a Diartis technology partner providing GEVER (business process management), DMS (document management), and minutes management integrated with KLIBnet. CMI offers competing/complementary Swiss government document and workflow management solutions, making it a direct functional peer in the case and document management ecosystem.
• innosolv AG: innosolv AG develops Nest, a municipal software solution that integrates with Diartis products. It provides case management and administrative software for Swiss municipalities, making it a direct peer competing for the same communal and regional government customers that Diartis serves.
• Prosoz Herten GmbH: Prosoz Herten GmbH is a leading German vendor of software solutions for social administration (SGB II/XII, youth welfare, asylum seekers benefits). It is the closest direct European peer to Diartis in social welfare case management, addressing analogous regulatory and operational requirements in the DACH market.

Emerging players

• mgm technology partners GmbH: mgm technology partners develops public sector software, including case management platforms for German-speaking government clients. It is an emerging direct peer in DACH e-government case management with cloud-native and low-code capabilities overlapping with Diartis's aventis roadmap.

Regional players

• AKD Datenverarbeitung GmbH: AKD Datenverarbeitung is an Austrian vendor of social welfare and child/youth welfare case management software (e.g., KJFP, SHB). It is a regional peer in the DACH market serving Austrian social services with similar functionality to Diartis's KLIBnet/KiSS offerings.

Market position

Strengths2 records

Weaknesses2 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/diartis-ag
• Facebookfacebook.com/diartisag

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diartis