What Captiva does

Captiva Software Limited is a Dublin-based private software company founded in 2014 by Eddie Carty that develops CaptivaPOS (branded Visual POS), a cloud-based point of sale platform purpose-built for the hospitality sector in Ireland. The product unifies POS terminals, kitchen display and prep stations, handheld waiter ordering, QR code ordering, self-service kiosks, drive-through management, online ordering apps, digital menu boards, loyalty and gift card programs, employee time and attendance, and corporate account invoicing into a single multi-store cloud management system. The technical architecture is a centralized cloud database with module-based front ends, native integrations to Just Eat and Deliveroo via the Captiva Connect integration layer, and embedded card payment processing through Payzone and BOIPA (Global Payments), supporting chip & PIN, contactless, Apple Pay, and Google Pay.

The company operates a hybrid go-to-market combining direct inside sales ("Request a Demo") with a self-serve product-led growth motion (free no-obligation trial), targeting an addressable market spanning fine dining, QSR, pizzerias, cafes, franchises, drive-through operators, and corporate B2B accounts in Ireland. Revenue is generated through a mix of POS software subscriptions, hardware sales (terminals, kiosks, kitchen displays, handheld devices), payment transaction fees, branded online app deployment, and professional services for training and onboarding; pricing is quote-based and not publicly disclosed. Captiva states its systems process millions of orders annually and serve "nationwide leading hospitality brands," but the company is privately held, founder-owned, has no disclosed external funding, and is reported to employ between 11 and 50 people.

Name

Captiva

Legal name

Captiva Software Limited

Website

https://captiva.ie

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Captiva Software Limited is a Dublin-based private company, founded in 2014, that develops CaptivaPOS, a cloud-based unified point of sale platform for restaurants, QSR, pizzerias, cafes, and franchise operators across Ireland, with native Just Eat, Deliveroo, Payzone, and BOIPA integrations.

Ownership category

akta.pro rank

Product category

Hospitality Point of Sale Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372), Computer Terminals (3575)

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

akta.pro secondary industry

Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB)

Keywords

• Hospitality point of sale
• POS software systems
• Restaurant management software
• Kitchen display systems
• Online ordering platforms

Headquarters

HQ city

Dublin

HQ country

Ireland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. POS Software Licenses and Subscriptions: Captiva earns revenue through licensing their Visual POS software platform, which includes touchscreen POS, kitchen displays, handheld ordering, and cloud management. Available in touchscreen and non-touchscreen versions, suggesting both hardware and software revenue components.
2. Hardware Sales: Sale of POS terminals, kiosks, kitchen display units, handheld ordering devices, and card payment terminals as part of integrated solution deployments.
3. Online Ordering App Deployment: Captiva builds and deploys branded online ordering apps for the Apple and Google App Stores as a service, with the benefit of avoiding third-party marketplace commission fees for customers.
4. Integrated Payment Processing: Integrated card payment processing through Payzone and BOIPA/Global Payments, providing payment acceptance infrastructure to hospitality clients.
5. Training and Onboarding Services: Full training is provided and tailored to business requirements and staff size as part of implementation.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Captiva develops and sells CaptivaPOS (Visual POS), a unified cloud-based point of sale and management platform for the hospitality industry in Ireland. The platform combines touchscreen POS terminals, kitchen displays, handheld waiter ordering, QR code and self-service kiosk ordering, online ordering apps, digital menu boards, loyalty programs, gift cards, integrated card payments, and direct marketplace integrations (Just Eat, Deliveroo) into a single multi-store managed ecosystem. Captiva also supplies the supporting hardware (terminals, kiosks, kitchen displays, handheld devices, payment terminals) and provides training, onboarding, and ongoing support as part of deployments.

Product overview

CaptivaPOS is a unified hospitality point of sale and management platform composed of a core POS system (Visual POS) plus multiple integrated modules. The core platform handles order processing across dine-in, takeaway, delivery, and drive-through channels, while modules extend functionality to include QR Code Ordering, Online Ordering Apps, Kiosk Ordering, Table Service Handheld Ordering, Loyalty Solutions, Gift Cards, Corporate Accounts Manager, Digital Menu Boards (Mediaboards), Driver Stations, Prep Stations, Access Point Time & Attendance, and Integrated Card Payments. Additional modules include POS & QSR Systems for quick-service environments, Fine Dining for table service restaurants, and Drive Through Systems. All modules share a centralized database enabling multi-store management and unified reporting across the platform.

Differentiator

Problem solved

Functional benefit

Brands

• CaptivaPOS: Complete hospitality point of sale and management platform including POS, Kiosks, Online Ordering, QR Ordering, Prep Stations, Driver Stations, Menu Boards, and Cloud management ecosystem.
• Visual POS
• Captiva Cloud
• Captiva Connect

Products and services

• CaptivaPOS (Visual POS) A unified cloud-based hospitality point of sale platform that processes orders across multiple channels (dine-in, takeaway, delivery, drive-through) and integrates kitchen display, prep station, driver management, loyalty, payments, and multi-store cloud reporting, sold to restaurants, QSR, pizzerias, and franchise operators in Ireland.
• Visual POS Fine Dining Table-service POS software solution with floor plan mapping, split billing, and handheld waiter ordering pads, designed for full-service restaurants in Ireland that provide table service.
• Loyalty Solutions Customer loyalty program software that tracks points, rewards repeat purchases, and provides customer data for targeted marketing across in-app, in-store, flyer, and receipt channels, sold to hospitality businesses in Ireland.
• Online Ordering Apps Branded mobile and web ordering applications that allow hospitality customers to order directly from their own brand, avoiding third-party commission fees, with built-in upselling, loyalty rewards, and Apple Pay/Google Pay integration.
• QR Code Ordering Solutions Scan-at-table QR code ordering system that allows guests to browse menus and place orders directly from their phones, reducing queues and wait times for hospitality operators.
• Gift Cards Integrated gift card sales and top-up system for hospitality businesses, generating upfront cash flow, encouraging repeat visits, and acquiring new customers through gifting.
• Kiosk Ordering Self-service kiosk ordering software and hardware, available in standalone, counter, wall-mounted, and food court configurations with built-in upselling prompts to increase average order value.
• Table Service Ordering (Handheld Waiter Apps) Handheld waiter ordering devices and software that send orders directly to the kitchen in real time, eliminating handwritten notes and miscommunication while enabling servers to manage more tables.
• Corporate Accounts Manager (Invoice Manager) Invoicing software for managing corporate client billing with automated invoicing, digital emailed invoices, and detailed reporting on client spending patterns, designed for hospitality businesses serving B2B clients.
• POS & QSR Systems Point of sale and quick-service restaurant systems available in touchscreen and non-touchscreen versions, designed for fast-food outlets, pizzerias, casual dine-in, delivery, and phone-in order operations.
• Driver Stations Delivery order management software that tracks which driver delivered each order, dispatch times, and payment methods, with slow and overdue order alarms, for takeaway and delivery hospitality operators.
• Access Point (Time & Attendance) Employee time and attendance tracking system with card-based clock-in/out, weekly schedule creation, staff break monitoring, and department grouping, for hospitality operators.
• Prep Stations Kitchen and bar order display software available in touchscreen and bump-bar configurations that breaks out orders so only the required products appear on each station's screen, eliminating paper tickets.
• Digital Menu Boards (Mediaboards) Cloud-managed digital signage software for updating menus, prices, and promotional content remotely across multiple locations, with time-based scheduling for different dayparts.
• Drive Through Systems Drive-through ordering system with integrated displays, confirmation screens, and dispatch management that captures orders digitally and sends them directly to kitchen stations, sold to hospitality operators with drive-through channels.
• Integrated Card Payments Integrated card payment processing software supporting chip and PIN, contactless, mobile wallets, and Card Not Present transactions, with automatic reconciliation and real-time transaction reporting through Payzone and BOIPA/Global Payments.
• Integrated Online Marketplace Ordering (Captiva Connect) Multi-platform order integration software (Captiva Connect) that automatically processes orders from Just Eat and Deliveroo directly into Captiva POS systems, eliminating manual entry and ensuring menu accuracy across all channels.

Quantifiable outcome

• Systems process millions of orders annually in busy hospitality environments
• +3 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature14 records

Partnerships

Five partnerships are on record, tiered core.

• Just EatcoreTechnology or IntegrationCaptiva POS integrates directly with Just Eat's online ordering platform. Orders from Just Eat are automatically routed into Captiva's POS system and sent directly to kitchen printers and screens. This eliminates manual order re-entry, reduces errors, removes the need for additional printers, and streamlines the workflow for hospitality operators using both platforms.
• DeliveroocoreTechnology or IntegrationCaptiva POS integrates directly with Deliveroo's online ordering platform. Orders from Deliveroo are automatically processed into Captiva's POS system, kitchen printers, and screens. This removes manual data entry, reduces errors, eliminates extra counter devices, and frees up staff time for hospitality operators.
• PayzonecoreTechnology or IntegrationCaptiva offers Payzone as an integrated card payment processing option. Payzone integration provides fixed terminal, wireless, ApplePay, GooglePay, and Card Not Present payment processing. Integrated payments eliminate the need for separate paper rolls and ensure all sales payment records are accurate and reconciled automatically.
• BOIPA / Global PaymentscoreTechnology or IntegrationCaptiva offers BOIPA (Global Payments) as an integrated card payment processing option alongside Payzone. BOIPA integration supports chip and PIN, contactless, mobile wallets, and card not present payments. The integrated payment processing ensures all sales payment recording is accurate without the need for separate terminals or dedicated landlines.
• Captiva ConnectcoreTechnology or IntegrationCaptiva Connect is Captiva's own integration platform that enables additional third-party integrations and marketplace ordering capabilities. It provides the infrastructure for connecting external platforms like Just Eat and Deliveroo to Captiva's POS ecosystem, ensuring seamless order flow and centralized management.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Epos Now: Epos Now is a UK-based cloud POS provider serving restaurants, cafes, and hospitality operators with hardware, software, and integrated payments. It is a direct competitor to Captiva with a similar SMB-to-mid-market focus and UK/European geographic footprint.
• Revel Systems: Revel Systems provides a cloud POS platform for restaurants, QSRs, and hospitality operators with kitchen display, inventory, loyalty, and online ordering. It competes with Captiva across the same hospitality use cases and similar SMB-to-enterprise customer segments.
• TouchBistro: TouchBistro provides an iPad-based POS for restaurants, cafes, and bars with tableside ordering, floor plans, and integrated payments. It is a direct peer in the hospitality POS software category, serving a comparable SMB-to-mid-market customer profile with similar functionality.
• Lightspeed Restaurant: Lightspeed Restaurant is a cloud-based POS platform for restaurants, cafes, and QSRs with kitchen display, online ordering, loyalty, and multi-location management. It directly competes with Captiva's unified hospitality ecosystem, particularly across the European and UK markets where both serve mid-market operators.

Emerging players

• Lavu: Lavu is a cloud POS provider for restaurants and bars offering order management, kitchen display, online ordering, and payment processing. It is a niche emerging player in the same hospitality POS category as Captiva, often serving smaller and independent operators.

Regional players

• Shopify POS: Shopify POS targets retail and select hospitality use cases with integrated payments and inventory management. While not a direct hospitality specialist, it overlaps with Captiva's SMB ordering and payment functionality for hospitality operators with hybrid retail/dining models.

Broad incumbents

• Clover (Fiserv): Clover is a POS and business management platform from Fiserv serving restaurants, cafes, and retail operators with integrated payments and an app marketplace. It competes with Captiva in hospitality POS but is part of a much larger payments and SMB software portfolio.
• Square for Restaurants (Block): Square for Restaurants is the hospitality-focused POS offering from Block, combining POS, integrated payments, online ordering, and delivery integration with a broader SMB payments platform. It competes with Captiva across SMB hospitality operators but operates as part of a much larger payments ecosystem.
• NCR Voyix (NCR Aloha): NCR Voyix (formerly NCR) offers the Aloha restaurant POS platform with kitchen display, enterprise reporting, and integrated payments for chain and enterprise hospitality operators. It competes with Captiva in the franchise and multi-location segment as a much larger incumbent.
• Toast: Toast is a leading US-based restaurant POS platform offering POS, payments, online ordering, kitchen display, and multi-location management. While primarily US-focused, it represents the global category leader whose expansion into Europe is a direct competitive threat to Captiva.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CaptivaPOS
• Facebookfacebook.com/captivapos

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Captiva