What Dogs 24/7 does

Dogs 24/7 LLC is a privately held, founder-owned pet care company headquartered in Chandler, Arizona, operating cage-free dog boarding, daycare, and full-service grooming facilities under a multi-brand portfolio. Founded in 2009 by Stephen Biles alongside co-founders Doug Underwood and Shirley Biles around the 'No Cages Because They're Family' philosophy, the company operates eight locations across Arizona (Chandler, Glendale, Mesa, Phoenix, Tempe, Paradise Valley), New Mexico (Santa Fe), and Pennsylvania (Washington, a Pittsburgh suburb), retaining acquired regional brands such as Zoomies 24/7, Learning Paws 24/7, and Washpa Dogs 24/7 under the Dogs 24/7 Family Brands umbrella. The company employs more than 150 staff across operations, training, customer care, finance, and M&A functions, with each facility functioning as a physical retail location providing overnight boarding, supervised daytime socialization, grooming, and — in the Phoenix-metro area — a company-operated dog shuttle service linking five care centers.

The underlying product is operationally rather than technologically differentiated: cage-free environments, open play spaces, and staffed 24-hour supervision replace traditional kennel/cage systems, and growth has been executed primarily through bolt-on acquisitions of existing cage-free competitors and complementary facilities rather than greenfield expansion alone. The technology stack is limited to a company website (247.dog) with online booking, account/portal functionality hosted via GoDaddy, and Infusionsoft-based marketing forms for customer intake and promotions; no proprietary software, AI systems, patents, or licensed technology platforms are evident in the materials. Facility-level operational expertise and long-tenured leadership (VPs with 12-13 years of tenure) form the core capability base.

The business model is direct-to-consumer and transactional: revenue is generated per-stay from boarding, per-day from daycare, and per-service from grooming, with pricing not publicly disclosed and customers directed to phone, text, or web-based booking. Customer acquisition relies on local market presence, word-of-mouth, the company website, and content marketing (blog, press releases, podcast/video interviews), while geographic expansion is funded internally — no external funding rounds or institutional investors are disclosed. An Enterprise Sales GM and Enterprise Customer Care GM indicate some B2B motion (likely corporate or multi-dog accounts), but the primary segment is individual pet owners seeking cage-free alternatives to traditional kennels.

Name

Dogs 24/7

Legal name

Dogs 24/7 LLC

Website

https://247.dog

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

Dogs 24/7 is a private, founder-led pet care company operating eight cage-free dog boarding, daycare, and grooming facilities across Arizona, New Mexico, and Pennsylvania, serving individual pet owners through per-stay and per-service transactions under its multi-brand 'Dogs 24/7 Family Brands' portfolio.

Ownership category

akta.pro rank

Product category

Pet Care Services

NAICS

Pet Care (except Veterinary) Services (81291)

akta.pro primary industry

Dog Daycare with Boarding Add-On (Daycare + Overnight) (HSANAFAM)

akta.pro secondary industries

Cage-Free / Open-Play Dog Daycare (HSANAFAC), Overnight Kennel Boarding (Dogs) (HSANADAA), Senior & Special-Needs Dog Daycare (HSANAFAH)

Keywords

• Cage-free dog boarding
• Dog daycare services
• Pet grooming services
• Pet care facilities
• Dog boarding facilities

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Dog Boarding: Overnight and extended stay dog boarding services at cage-free facilities. Revenue generated on a per-stay basis.
2. Doggy Daycare: Daytime dog care services allowing dogs to socialize and play in a supervised cage-free environment.
3. Dog Grooming: Full-service bathing and grooming services for dogs.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Dogs 24/7 operates cage-free dog boarding, doggy daycare, and full-service dog grooming facilities. Services are delivered in open, cage-free environments rather than traditional kennel/crate setups, with a complementary dog shuttle transport service in the Phoenix-metro area. The company sells per-stay and per-visit pet care services directly to dog owners across eight owned locations in Arizona, New Mexico, and Pennsylvania.

Product overview

Dogs 24/7 is a multi-location pet care company operating a portfolio of cage-free dog boarding, daycare, and grooming facilities across Arizona, New Mexico, and Pennsylvania. The company was founded in 2009 and has grown to eight locations under distinct sub-brands including Chandler Dogs, Glendale Dogs, Mesa Dogs, Paradise Dogs, Tempe Dogs, Learning Paws 24/7, Zoomies 24/7, and Washpa Dogs 24/7. The core offering centers on cage-free overnight boarding and doggy daycare, supplemented by full-service grooming and a dog shuttle transportation service. The company differentiates through its 'No Cages Because They're Family' philosophy, providing open, cage-free environments for all dogs. Dogs 24/7 also provides specialized puppy and senior dog care through Grandma Shirley's Bed & Breakfast program.

Differentiator

Problem solved

Functional benefit

Brands

• Dogs 24/7 Family Brands: Portfolio of cage-free dog boarding, daycare and grooming facilities operating under various regional brand names including Chandler Dogs, Glendale Dogs, Mesa Dogs, Paradise Dogs, Tempe Dogs, Zoomies, Learning Paws, and Washpa Dogs

Products and services

• Cage-Free Dog Boarding Overnight boarding services where dogs stay in open, cage-free environments rather than traditional kennels, treated as family members; available at multiple Dogs 24/7 locations for individual dog owners.
• Doggy Daycare Daytime supervised play, socialization, and stimulation in a cage-free setting during working hours for dogs whose owners are at work or otherwise occupied.
• Full-Service Dog Grooming Professional grooming services including full-service baths, coat maintenance, and aesthetic care for dogs at Dogs 24/7 facilities.
• Dog Shuttle Service Transportation service that picks up and drops off dogs at Dogs 24/7 care centers throughout the Phoenix-metro area for pet owners' convenience.
• Grandma Shirley's Bed & Breakfast In-home personalized puppy and senior dog care service providing individualized attention for dogs with special needs, offered through the Dogs 24/7 family of services.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature1 record

Partnerships

Three partnerships are on record, tiered minor.

• Pampered Paw ResortminorOthers · 7 March 2025Dogs 24/7 acquired Pampered Paw Resort, a popular dog boarding and daycare facility in Washington, Pennsylvania (suburb of Pittsburgh). This acquisition extended the company's presence to the East Coast.
• Learning PawsibilitiesminorOthers · 15 June 2022Dogs 24/7 acquired Learning Pawsibilities, a dog boarding, daycare, and grooming facility in Phoenix, Arizona. The acquisition emphasized the company's cage-free care model in the Phoenix-Metro area.
• ZoomiesminorOthers · 15 March 2022Dogs 24/7 acquired Zoomies, a cage-free dog boarding, daycare and grooming facility in Santa Fe, New Mexico. This acquisition extended the company's cage-free care model into New Mexico.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Camp Bow Wow: Largest US franchise network of dog daycare and boarding facilities. Closely comparable to Dogs 24/7 because it offers cage-free indoor play environments, multi-service offerings (daycare, boarding, grooming), and a similar franchise/owned-operator mix in many markets.
• Dogtopia: National franchise focused on cage-free dog daycare, boarding, and spa services with open-play rooms. Directly comparable because it competes on the same cage-free, socialization-first positioning and targets similar suburban pet-owner customers.
• K9 Resorts Luxury Pet Hotel: Franchise network of cage-free luxury dog boarding and daycare facilities. Highly comparable to Dogs 24/7 because it competes explicitly on cage-free, no-kennel positioning and targets the same premium-pet-owner segment.
• The Dog Stop: Franchise operating dog daycare, boarding, and grooming with cage-free play areas in multiple US states. Closely comparable service mix and customer target, similar mid-sized franchise model.

Broad incumbents

• Best Friends Pet Hotel: Multi-location pet resort chain offering boarding, daycare, grooming, and training across numerous US markets. Comparable as a broader-incumbent pet care operator with overlapping service categories, though it offers more traditional kennel options alongside cage-free areas.
• PetsHotel by PetSmart: In-store boarding and daycare operated at PetSmart retail locations nationwide. Comparable as a broad-incumbent cage-free/structured play dog boarding and daycare provider with significantly greater geographic reach and brand recognition.

Regional players

• Holiday Barn Pet Resort: Multi-location dog boarding, daycare, and grooming operator in Virginia with a long operating history. Comparable as a regional cage-forward pet resort that competes on quality of care and personalization rather than national scale.
• Ruffin' It Resort: Independent cage-free dog daycare and boarding facility in the Phoenix-metro area. Comparable as a direct Phoenix-metro competitor offering similar cage-free daycare/boarding in the same local market.
• Posh Pets Hotel: Boutique cage-free dog boarding and daycare operator. Comparable as a regional cage-free pet resort serving premium pet-owner customers in a limited metro footprint.

Emerging players

• Doggedly Devoted: Smaller cage-free/structured-play dog daycare and boarding operator. Comparable as an emerging local-market cage-free pet care provider competing on care philosophy and customer experience.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dogs 24/7