ENGIE Home Services

Name

ENGIE Home Services

Legal name

Savelys, Société par action simplifiée à associé unique

Website

https://engie-homeservices.fr

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Saint-denis

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain, Others

Revenue model

1. Maintenance Contracts: Recurring annual or monthly subscription contracts for equipment maintenance covering gas boilers, heat pumps, air conditioning, and hot water systems. Includes scheduled inspections, priority service, and access to exclusive services like illigo.
2. Installation Services: One-time installation of heating equipment including heat pumps (air/water, hybrid), gas boilers, air conditioning, thermodynamic water heaters, and water softeners. Revenue generated per installation project.
3. Repair/Troubleshooting Services: Emergency and scheduled repair services for malfunctioning equipment. Includes priority response times and availability on Sundays and holidays in select areas.
4. Warranty Extensions: Extended warranty programs (10-year warranty extension for 789 TTC euros) offered during equipment installation, conditional on simultaneous subscription to maintenance contract.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

ENGIE Home Services (operating as Savelys) provides installation, maintenance contracts, and emergency repair services for residential heating, air conditioning, and domestic hot water equipment in France. The company services a portfolio that includes air/water and hybrid heat pumps, gas and oil boilers, reversible air conditioning, thermodynamic water heaters, and water softeners, supported by a nationwide network of approximately 3,000 technicians operating out of local agencies.

Product overview

ENGIE Home Services (operating as Savelys) is France's leading provider of heating, cooling, and hot water equipment services. The company operates a platform-based model offering installation, maintenance, and emergency repair services across a portfolio of core heating and cooling products including heat pumps (air/water and hybrid), gas and oil boilers, reversible air conditioning, thermodynamic water heaters, and water softeners. The portfolio is complemented by value-added services such as the exclusive illigo remote monitoring service (providing 2-hour response time), 10-year warranty extensions, and maintenance contracts. The company distributes equipment from major brand partners including Atlantic, Toshiba, Hitachi, Frisquet, Panasonic, Daikin, Ariston, Saunier Duval, Viessmann, and others through a network of approximately 3,000 technicians across France.

Differentiator

Problem solved

Functional benefit

Products and services

• Heat Pump Installation (Air/Water and Hybrid) Installation of heat pump systems (air/water and hybrid) that extract energy from outside air to provide heating and hot water for residential homes, with complementary renewable energy and gas backup options. For homeowners seeking energy-efficient heating upgrades.
• Gas Boiler Installation Installation of gas boilers (condensation and low-temperature models) for residential heating. Includes the Pack Chaudière Tout Confort bundled offer. For homeowners replacing or installing new residential gas heating.
• Reversible Air Conditioning Installation (Modul'Air) Installation of reversible (heat pump) air conditioning systems providing summer cooling and winter heating for residential properties. Offered through the Modul'Air packaged offer. For homeowners seeking year-round climate control.
• Thermodynamic Water Heater Installation Installation of thermodynamic (heat pump) water heaters for energy-efficient domestic hot water production in residential settings. For homeowners replacing traditional electric water heaters.
• Water Softener Installation Installation of water softener systems that remove calcium and magnesium from household water to improve comfort, protect plumbing and appliances, and reduce limescale buildup. For homeowners in hard-water areas.
• Equipment Maintenance Contracts Recurring annual or monthly maintenance contracts covering scheduled inspections, priority response, and compliance servicing for residential heating, cooling, hot water, and water treatment equipment. Includes access to exclusive services such as Service illigo. For homeowners with installed equipment requiring ongoing upkeep.
• Emergency Repair and Troubleshooting Emergency and scheduled repair services for malfunctioning residential heating, cooling, and domestic hot water equipment. Includes priority response times and Sunday/holiday availability in select areas. For homeowners facing equipment breakdowns.
• Service illigo Remote Monitoring Exclusive remote monitoring service for gas boilers and air/water heat pumps that detects malfunctions and triggers customer contact (SMS, email, or phone) within 2 hours for rapid intervention. Available free as an option with a maintenance contract. For residential customers seeking predictive maintenance and fast breakdown response.
• 10-Year Warranty Extension Extended 10-year warranty (priced at 789 TTC euros) for new Atlantic heat pumps (Ixtra M, Alfea Excellia A.I., Alfea Extensa A.I. R32 models), covering repair or replacement of defective parts including wear parts. Requires simultaneous subscription to the Sécurité maintenance contract. For homeowners installing qualifying Atlantic heat pumps.

Quantifiable outcome

• Up to 10,800 euros in combined government subsidies available for air/water heat pump installations

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core and minor.

• AtlanticcoreTechnology or IntegrationMajor equipment manufacturer partnership for heat pumps, boilers, and hot water systems. Savelys installs and services Atlantic equipment including Ixtra M, Alfea Excellia A.I., and Alfea Extensa A.I. R32 heat pump models. Offers exclusive 10-year warranty extension for Atlantic installations.
• AUCHAN EnergiesminorGTM or Marketing PartnerRetail energy partner that reverses subsidy amounts to Savelys for Coup de Pouce Chauffage program participants. Helps facilitate government energy renovation subsidies for customers.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Proxiserve: Proxiserve is one of the largest French residential HVAC and home energy services providers, offering installation, maintenance, and repair of heating and hot water equipment to individual homeowners — directly competing with Savelys in the same B2C French service market.
• Reliance Home Comfort: Reliance Home Comfort is a Canadian provider of HVAC and water heater installation, maintenance, and rental subscription services to homeowners. Its recurring-revenue residential HVAC model mirrors Savelys' service contracts and warranty/rental economics.
• HomeServe: HomeServe is a UK-listed home services and repair subscription business operating across the US, UK, and Europe. Its subscription-maintenance model for household systems is highly comparable to Savelys' maintenance contract base and represents an international analog of the recurring service model.

Broad incumbents

• Idex Group: Idex is a French energy services company providing heating, cooling, and facility energy management to residential, commercial, and municipal clients. It overlaps with Savelys in residential heating and cooling services and competes for the same skilled technician workforce.
• ENGIE Solutions: ENGIE Solutions is the B2B arm of Savelys' parent group, delivering energy and facility services including HVAC to commercial and industrial clients. It overlaps on technical capabilities and contracting competency and represents an alternative ENGIE-owned channel for the same underlying services.
• Dalkia: Dalkia, majority-owned by EDF, operates French heating networks and energy services for buildings and districts. While more focused on B2B and district heating, it competes for technical talent and adjacent heating-services contracts across France.
• Veolia France: Veolia operates environmental and energy services in France including residential heating-related offerings. While broader in scope, its scale, brand, and service infrastructure overlap with Savelys in the French residential energy services space.

Others

• Daikin France: Daikin is both a major equipment partner of Savelys and a global HVAC manufacturer with its own direct installation and service networks in France. It is an ecosystem participant today but a potential direct competitor should it scale its own French home-services arm.

Emerging players

• BDR Thermea Group: BDR Thermea Group is a European heating manufacturer (Brötje, Baxi, De Dietrich) combining product manufacturing with service offerings. It competes with Savelys' equipment partners and increasingly bundles installed-service propositions, making it an adjacent competitive threat.
• Saunier Duval (Vaillant Group): Saunier Duval is a French heating brand owned by Vaillant Group, supplying boilers, heat pumps, and associated service networks. It is both an equipment partner and a competitor that controls a portion of its own installation and after-sales channel in France.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCrmSKzT3bt5AD00H_wbJfFw
• Facebookfacebook.com/ENGIEHomeServices
• LinkedInlinkedin.com/company/engie-homeservices

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ENGIE Home Services