SmartCIC

What SmartCIC does

SmartCIC, operating as SmartCIC Global Services SARL and headquartered in Cannes, France, is a privately held B2B managed connectivity and field services provider founded in 2008. The company targets Tier-1 international carriers, Fortune 500 enterprises, and FTSE 100 companies, enabling its partners to monetize enterprise networking opportunities locally across 200+ countries and territories. Its claimed delivery infrastructure includes 25,000+ certified network engineers speaking 22 languages, 1,500+ carrier partners, and offices in France, Spain (Barcelona, Madrid), and the United States (Coral Gables).

The company's core offering is its 'Through-the-Line' connectivity platform, which unifies international wholesale services, local networking, access technologies, shipping and logistics, and onsite field services into a single end-to-end model spanning line, cabling, hardware, installation, migration, and support. Product portfolio comprises four core service lines — Global Connectivity, Field Services, Fixed Wireless Access, and Managed Services — augmented by the Site Visit Reporting (SVR) mobile application launched in April 2024, which provides real-time work order, GPS verification, and proof-of-delivery flows from field engineers to global support centers. The company operates a wholly-owned subsidiary, SmartCIC Technologies, focused on AI and cellular intelligence, though specifics of that subsidiary's capabilities are not disclosed.

Revenue is generated primarily through managed connectivity services sold via a quote-based enterprise sales motion, with pricing not publicly disclosed. Go-to-market is driven through direct expert consultation, B2B partnerships with carriers and service providers, and content marketing via a resource center. Customer engagement tends to be high-touch and enterprise-anchored. Governance is provided by CEO and Co-Founder Toby Forman and a board expanded in May 2024 with three Non-Executive Directors (Carl Roberts, Glenda Brady, Michael Schwieter) bringing expertise in international carrier, ESG, and finance domains respectively. The company's compliance posture includes GDPR and CCPA, and it operates an Anti-Slavery & Diversity Policy framework.

Name

SmartCIC

Legal name

SmartCIC Global Services SARL

Website

https://smartcic.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

SmartCIC is a private B2B managed connectivity and field services provider headquartered in Cannes, France, serving Tier-1 carriers and Fortune 500/FTSE 100 enterprises across 200+ countries via its Through-the-Line platform and 25,000+ certified network engineers.

Ownership category

akta.pro rank

Product category

Managed Connectivity Services

NAICS

Wired Telecommunications Carriers (517111), Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)

SIC

Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Rural & Universal Service Fixed Broadband Providers (HDAIABAJ)

Keywords

• Managed connectivity services
• Enterprise network services
• Field services deployment
• Fixed wireless access
• Global carrier services

Headquarters

HQ city

Cannes

HQ country

France

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed Connectivity Services: SmartCIC generates revenue through managed connectivity services combining international wholesale services, local networking, access technologies, shipping and logistics, and onsite field services. The company provides end-to-end connectivity solutions including line, cabling, hardware, installation, migration, and support.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

SmartCIC provides end-to-end managed connectivity services for carriers, service providers, and global enterprises. Its 'Through-the-Line' platform combines international wholesale services, local networking, access technologies, shipping and logistics, and onsite field services delivered by 25,000+ certified engineers across 200+ countries. The portfolio includes Global Connectivity, Field Services, Fixed Wireless Access, and Managed Services, supported by the license-free Site Visit Reporting (SVR) mobile application that provides real-time work order management and proof of delivery.

Product overview

SmartCIC offers a unified 'Through the Line' connectivity platform that combines international wholesale services, local networking, access technologies, shipping and logistics, and onsite field services to deliver end-to-end enterprise connectivity globally. The product portfolio comprises the core Through the Line Platform supported by four main service lines: Global Connectivity, Field Services, Fixed Wireless Access, and Managed Services. Additionally, the company offers the Site Visit Reporting (SVR) mobile application, which provides real-time information flow from field engineers to support centres, enabling order management, proof of delivery, and GPS tracking for enterprise site deployments. The company serves Tier-1 carriers, Fortune 500, and FTSE 100 companies across 200+ countries and territories.

Differentiator

Problem solved

Functional benefit

Products and services

• Through the Line Platform

Quantifiable outcome

• Deployment times cut by two-thirds compared to legacy delivery models
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Maxim Nyansa FoundationcoreStrategic or Co-development Partner · 1 January 2024SmartCIC partnered with Maxim Nyansa Foundation, an NGO focused on empowering African women to pursue careers in IT. This partnership aligns with SmartCIC's commitment to diversity and inclusion, supporting its ESG goals while developing talent in underserved regions.

Scale indicators9 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Expereo: Expereo provides managed global network connectivity, SD-WAN, and internet services with local field-services delivery across 190+ countries. It is the closest direct peer to SmartCIC, offering a comparable Through-the-Line model targeting enterprises and carriers.
• Aryaka Networks: Aryaka delivers managed SD-WAN and global connectivity as-a-service to enterprises with proprietary network infrastructure. Comparable to SmartCIC in delivering managed connectivity solutions to multinational enterprises, though with owned infrastructure rather than partner-led delivery.
• BICS (Proximus wholesale): BICS is the wholesale arm of Proximus providing international carrier services, voice, data, and IoT connectivity globally. Comparable to SmartCIC's wholesale connectivity business, though BICS owns infrastructure and is part of a larger telecom group.
• Console Connect (PCCW Global): Console Connect is PCCW Global's on-demand digital platform providing managed international connectivity and software-defined interconnection. Comparable to SmartCIC's wholesale connectivity and Through-the-Line platform model.

Broad incumbents

• GTT Communications: GTT is a global tier-1 IP network operator providing managed networking, security, and unified communications to enterprises and carriers. Comparable to SmartCIC as a wholesale/enterprise connectivity provider, though with owned network infrastructure and significantly larger scale.
• Tata Communications: Tata Communications operates one of the world's largest global networks providing wholesale and enterprise connectivity services. Comparable to SmartCIC in serving multinational enterprises and carriers, though with substantially greater owned infrastructure and scale.
• Colt Technology Services: Colt provides enterprise network and voice services across Europe, Asia, and North America with owned fiber infrastructure. Comparable to SmartCIC in serving enterprise connectivity needs across multiple geographies.
• Masergy Communications (Comcast Business): Masergy, now part of Comcast Business, provides managed SD-WAN, UCaaS, and enterprise network services. Comparable to SmartCIC in delivering managed connectivity to enterprises with global footprints, though with US-centric focus.
• Lumen Technologies: Lumen is a major US-based incumbent providing global enterprise networking, managed services, and wholesale carrier services. Comparable to SmartCIC's enterprise and wholesale connectivity offerings, though with substantially larger scale and owned infrastructure.

Emerging players

• Concertiv: Concertiv (formerly OnX Enterprise Solutions/NWN) provides technology sourcing and managed services for mid-market and enterprise customers. Comparable to SmartCIC as a B2B managed services provider serving enterprise customers with complex multi-vendor technology needs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SmartCIC