Perfect Building Maintenance

What Perfect Building Maintenance does

Perfect Building Maintenance (PBM) is a privately-held, third-generation family-owned facilities services company founded in 1923 in Brooklyn by Austrian immigrant David Mager, now headquartered at 405 Lexington Avenue in New York City. Operating across six service divisions — Janitorial, PB Protection (security), PBM Painting, PBM Metal & Marble, PBM Workforce Solutions, and PB Health — PBM delivers integrated building-maintenance, security, restoration, staffing, and medical/terminal cleaning for Class A commercial real estate, corporate tenants, healthcare facilities, luxury residential properties, and cultural institutions. The company maintains a multi-regional footprint across New York, New Jersey, Westchester, Connecticut, Pennsylvania, Washington D.C./Virginia, and Southeast Florida (established 2023), organized through wholly-owned LLC subsidiaries such as PBM Mid-Atlantic, PBM/CMSI of Connecticut, PBM/CMSI of Pennsylvania, and PBM Southeast.

PBM's service delivery is supported by a proprietary web-based technology layer featuring time-stamped cleaning-validation checklists, real-time operational dashboards, daily push notifications for staff adherence, and data-driven cleaning analytics leveraging usage sensors to target high-traffic periods and handheld performance-tracking devices. The technology stack underpins quality assurance and tenant-communication workflows rather than functioning as a standalone AI product. Differentiators emphasized by the company include 100 years of brand heritage, the first-of-its-size CarbonNeutral certification (since 2014), GBAC STAR Service Accreditation (2021), ISSA CIMS-Green Building Advanced certification, and dedicated LEED documentation support. Marquee engagements include 1.4 million square feet of Unionized Class A buildings in Pennsylvania, approximately 1.3 million square feet at Westchester One and White Plains Plaza with Cushman & Wakefield/Argent Ventures, and 400,000 square feet at Molloy College.

The business model is a customized, subscription-based services revenue stream billed monthly, with pricing tailored per facility assessment covering labor, supplies, and equipment without hidden fees. Go-to-market is exclusively enterprise field sales via dedicated regional Client Solutions Managers and a Sales & Operations EVP, supported by inside-sales phone/email inquiry handling. Customer concentration centers on long-tenured anchor accounts (Skadden Arps, Gucci America, the Paley Center for Media, the National Museum of American Indians, and unnamed international banks), with no public revenue disclosure, no external institutional investors, and continuous Mager-family ownership across three generations (currently led by CEO & Chairman Scott Mager, grandson of the founder).

Name

Perfect Building Maintenance

Legal name

Perfect Building Maintenance (PBM)

Website

https://perfectbuilding.com

Company type

Private

Founded year

1923

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Perfect Building Maintenance is a 100-year-old, family-owned New York facilities services company delivering integrated janitorial, security, painting, restoration, staffing, and healthcare cleaning across the U.S. East Coast for Class A commercial real estate, institutional, and corporate clients.

Ownership category

akta.pro rank

Product category

Commercial Facility Maintenance Services

NAICS

Janitorial Services (56172), Facilities Support Services (56121), Janitorial Services (561720), Facilities Support Services (561210)

SIC

Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

General Commercial Janitorial (Recurring Contract Cleaning) (BPABABAA)

akta.pro secondary industry

Post-Construction & Final Clean Services (BPABABAD)

Keywords

• Commercial janitorial services
• Facility maintenance services
• Building cleaning services
• Commercial security services
• Specialty surface restoration

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Janitorial Services: Core recurring cleaning and maintenance services for commercial properties including office buildings, healthcare facilities, and residential buildings. Services include general cleaning, porter and matron services, carpet care, floor maintenance, window cleaning, and specialized cleaning.
2. Security Services (PB Protection): Union security services for commercial facilities in NYC, emphasizing customer service while protecting client assets.
3. Painting Services: Full-service union painting restoration including new construction painting, wood restoration and staining, wallpaper hanging, and specialized coatings.
4. Metal & Marble Restoration: Specialized restoration and maintenance for metal, marble, granite, stone, and wood surfaces including building facades, lobby floors, and wood paneling.
5. Workforce Solutions: Staffing services providing replacement janitorial personnel for residential building owners and managers, addressing personnel shortfalls with experienced professionals.
6. PB Health Services: Medical and terminal cleaning services for healthcare environments including hospitals, outpatient centers, and labs, supporting infection prevention and regulatory compliance.
7. Post-Construction Cleaning: Construction cleanup services for new sites and existing building renovations, including waste removal and safety-first cleaning.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels8 records

Core offering

Perfect Building Maintenance delivers integrated commercial facility services under six core divisions: Janitorial Services (building maintenance, window cleaning, post-construction, specialty cleaning), PB Protection (union security), Painting, Metal & Marble restoration, PBM Workforce Solutions (staffing), and PB Health (medical/terminal cleaning). Services are delivered by company employees across union and non-union jurisdictions, with customized package pricing covering labor, supplies, and equipment.

Product overview

Perfect Building Maintenance (PBM) operates as a comprehensive building services provider offering an integrated portfolio of six core service divisions: Janitorial Services, PB Protection (security), Painting, Metal & Marble, PBM Workforce Solutions (staffing), and PB Health (medical cleaning). The Janitorial division serves as the primary offering and includes specialized sub-services such as Building Maintenance, Window Cleaning, Post Construction Cleaning, and Specialty Cleaning. Additional specialized services include green cleaning programs and pandemic disease protocols. PBM positions itself as a one-stop provider for facility cleaning and maintenance, building management, and security services, delivering integrated solutions through dedicated staff and strategic business partners.

Differentiator

Problem solved

Functional benefit

Products and services

• Janitorial Services Comprehensive janitorial and cleaning services for commercial properties, including general cleaning, porter and matron services, carpet care, hard surface floor care, window and glass cleaning, construction and move-in cleaning, kitchen and pantry maintenance, private restroom cleaning, recycling programs, and pressure washing.
• PB Protection Union security services for commercial facilities in NYC, delivering safety and security with customer service focus while ensuring client assets are protected.
• PBM Painting Full-service union painting restoration company offering new construction painting, wood restoration and staining, wallpaper hanging, white box, scuff master, and intumescent coatings for commercial buildings.
• Metal & Marble Restoration Specialized division providing restoration and maintenance for metal, marble, granite, and wood surfaces including building facades, curtain walls, hard surface lobby floors, and wood paneling and furniture.
• PBM Workforce Solutions Staffing service developed for owners and managers of high-end residential buildings, providing the right people to keep properties up and running with specialized care everyday.
• PB Health Medical and terminal cleaning services designed to support infection prevention, regulatory compliance, and patient safety for hospitals, outpatient centers, labs, and clinical environments.
• PBM Now - Advanced Clean Comprehensive COVID-19 re-occupancy cleaning program offering customized service packages including manual deep cleaning, electrostatic disinfecting spraying, and air handling unit disinfecting to ensure safe office returns.

Quantifiable outcome

• 30% reduction in water consumption
• +2 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Cushman & WakefieldcoreStrategic or Co-development Partner · 25 October 2022PBM was selected as provider of janitorial and security services at three prestigious Westchester County office buildings managed by Cushman & Wakefield. The partnership covers approximately 1.3 million square feet of Class A office and retail space at Westchester One and White Plains Plaza.
• Argent VenturescoreStrategic or Co-development Partner · 25 October 2022Argent Ventures, a vertically-integrated real estate investment and development firm headquartered in NYC, selected PBM for janitorial and security services at their Westchester County properties. Represents PBM's latest efforts to increase presence in Westchester market.
• Building Conservation Associates, Inc.minorStrategic or Co-development Partner · 29 April 2022Partnership for James A. Farley Building restoration project awarded the Lucy G. Moses Preservation Award. BCA provided building conservation expertise alongside PBM's Metal & Marble restoration services.
• Skanska USA Building, Inc.minorStrategic or Co-development Partner · 29 April 2022Collaborated on the James A. Farley Building preservation project awarded the Lucy G. Moses Preservation Award. Skanska served as the general contractor with PBM providing specialized metal and marble restoration.
• Evergreene Architectural ArtsminorStrategic or Co-development Partner · 29 April 2022Partner on the James A. Farley Building restoration project. Evergreene provided architectural arts expertise as part of the award-winning preservation team.
• GBAC/ISSAcoreOthers · 15 September 2021PBM achieved GBAC STAR accreditation under the guidance of the Global Biorisk Advisory Council, a Division of ISSA. This third-party validation confirms PBM's cleaning and disinfection protocols meet international biorisk standards.
• Paramount GroupminorChannel Partner/ Reseller/ Distributor · 25 May 2012PBM provides janitorial services for Credit Agricole's space located within 1301 6th Avenue, a Paramount Group property. PBM's in-house USGBC LEED Green Associate assisted the building in pursuing LEED Green Cleaning Credits.
• CBRE, Inc.minorStrategic or Co-development Partner · 20 April 2012CBRE served as managing agent for the 32 Old Slip building where PBM participated in Earth Day activities. PBM answered questions about green cleaning processes and distributed microfiber cloths to building tenants.
• Beacon PropertiesminorChannel Partner/ Reseller/ Distributor · 20 April 2012Building ownership sponsored PBM's Earth Day participation at 32 Old Slip, NYC. PBM engaged with building tenants on green cleaning practices and sustainability.
• Total Fire ProtectionminorImplementation/ SI/ Consulting Partner · 1 April 2012Total Fire Protection provided AED/CPR training to PBM executive management and office staff. Training ensures staff can respond to cardiac emergencies using Automated External Defibrillators.

Scale indicators8 records

Recent moves15 records

Expansion highlights6 records

Direct peers

• Harvard Maintenance: Harvard Maintenance is a US commercial janitorial and building services contractor serving Class A office, corporate, and institutional clients with recurring cleaning contracts; it competes for the same mid-to-large commercial accounts in PBM's geographies.
• ISS A/S: ISS Facility Services is a global facility services platform with significant US commercial janitorial and integrated services presence; it competes with PBM for large multi-site commercial cleaning and integrated facility contracts in the same end markets.
• ServiceMaster Clean: ServiceMaster Clean operates a commercial janitorial franchise and contract cleaning network that directly overlaps with PBM's recurring commercial cleaning offering, target customers (office, healthcare, education), and multi-site service model.
• ABM Industries: ABM Industries is the largest publicly traded commercial janitorial and integrated facility services company in the US, directly competing with PBM for the same Class A office, healthcare, and commercial janitorial RFPs across PBM's east coast geographies.
• Kellermeyer Bergensons Services (KBS): KBS is a US-focused commercial janitorial and facility services provider with similar focus on large commercial customers, recurring contracts, and integrated cleaning services, making it one of the closest comparables to PBM's core janitorial business.

Broad incumbents

• Cushman & Wakefield: Cushman & Wakefield is a global commercial real estate services firm with property/facility management operations that bundle janitorial and specialty services; PBM is also a service provider for Cushman-managed properties, positioning them as both adjacent incumbent and channel partner.
• Sodexo: Sodexo is a global facility services and food services giant offering integrated facility management including janitorial and commercial cleaning at scale; it is a broad incumbent competing for the same premium corporate and institutional facility contracts as PBM.
• CBRE Group: CBRE is the largest global commercial real estate services firm with property management and facility management arms that source and sometimes perform janitorial/cleaning services; while primarily a property manager (and PBM partner), it shapes competitive RFP dynamics for tenant-facing cleaning services.
• Compass Group / Compass One: Compass One (the facility services arm of Compass Group) provides janitorial and integrated facility services to commercial, healthcare, and education customers across the US, directly overlapping with PBM's verticals and blue-chip customer base.

Emerging players

• Jani-King: Jani-King is one of the largest commercial cleaning franchise networks in North America, providing recurring janitorial services to small and mid-market commercial accounts; it competes with PBM at the lower end of the same commercial cleaning market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/perfectbuilding
• LinkedInlinkedin.com/company/perfect-building-maintenance
• Instagraminstagram.com/perfectbuilding
• Xx.com/perfectbuilding

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Perfect Building Maintenance