M-SWASTH Solutions Pvt Ltd

What M-SWASTH Solutions Pvt Ltd does

M-SWASTH Solutions Pvt Ltd (M-Swasth) is an India-focused digital healthcare services provider that delivers primary and specialist care to rural and semi-urban populations through a phygital model combining nurse-operated e-clinic kiosks with a central telemedicine platform. Patients at e-clinics in 25+ states are connected via video consultation to a pool of 300+ full-time, payroll-employed MBBS and MD-qualified doctors covering 22+ medical specialities, with support for consultations in 17 Indian languages. The company was founded in 2021 and is headquartered in Gurugram, with a registered office in Bengaluru.

The technology backbone is a telemedicine platform that handles video consultations, electronic prescriptions, and basic vitals capture (blood pressure, temperature, blood sugar) at the kiosk level, backed by a digital Health Wallet for payments. Beyond core consultations, the product surface extends into pharmacy fulfilment, diagnostics, mental well-being, Women & Child Counselling, facial health screening, preventive healthcare programs, and the M-INSURE digital micro-insurance product. The company is registered as a Health Facility Provider with India's National Health Authority and is compliant with the Telemedicine Regulation 2020.

Revenue mechanics combine a publicly stated per-use consultation price of INR 7 (covering all 22+ specialities) with transaction-based pharmacy, diagnostics, and Health Wallet fees and recurring micro-insurance premiums. Distribution is a mix of physical e-clinics, a direct-to-consumer mobile app on iOS and Google Play, periodic community health camps, and content-driven demand generation via regional-language health awareness content and social media. Customer cohorts are segmented into rural/semi-urban mass-market consumers (primary), women and children, and patients seeking affordable general and mental healthcare; named customers in the source material are individual end-users rather than enterprise accounts.

Name

M-SWASTH Solutions Pvt Ltd

Legal name

M-Swasth Solutions Private Limited

Website

https://m-swasth.in

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

M-Swasth operates a phygital telemedicine and e-clinic network delivering affordable primary and specialist healthcare across 25+ Indian states. It serves rural and semi-urban populations via nurse-operated kiosks, video consultations with 300+ employed doctors, and integrated pharmacy, diagnostics, and micro-insurance services.

Ownership category

akta.pro rank

Product category

Telemedicine & Digital Healthcare Services

NAICS

Offices of Physicians (6211), Home Health Care Services (62161)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082)

akta.pro primary industry

Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)

akta.pro secondary industry

24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)

Keywords

• Telemedicine services
• Rural healthcare clinics
• Digital health platform
• Micro health insurance
• Preventive healthcare

Headquarters

HQ city

Bangalore

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Telemedicine/Doctor Consultations: Online medical consultations via e-clinics, telehealth, and offline clinics providing virtual OPD care with 22+ medical specialities
2. E-Clinic Services: Primary healthcare services at physical clinic touchpoints in rural areas staffed by healthcare assistants (ANM/GNM qualified)
3. Diagnostics: Diagnostic services offered through e-clinics and health camps
4. Pharmacy: Pharmacy services integrated with consultation and prescription services
5. Health Wallet: Digital wallet for managing healthcare payments and transactions
6. Digital Micro Insurance (M-INSURE): Digital micro insurance product for underserved mass market populations
7. Health Camps: On-site doctor services at community health camps

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

M-Swasth delivers affordable primary and specialist healthcare to underserved rural and semi-urban Indian populations through a phygital model combining nurse-operated e-clinic kiosks with a telemedicine platform that connects patients to 300+ full-time employed doctors via video consultation. Core services include virtual OPD consultations at INR 7 across 22+ specialties delivered in 17 Indian languages, supported by basic diagnostics, e-prescriptions, pharmacy, M-Insure micro-insurance, health wallet payments, mental well-being, and women & child counselling.

Product overview

M-SWASTH is a digital healthcare platform offering an integrated suite of services under a unified telemedicine ecosystem. The core offering consists of Telemedicine Services and E-Clinics (healthcare kiosks operated by qualified nurses in rural/semi-urban areas), supported by Diagnostics, Health Camps, Pharmacy, Mental Well-being, Health Wallet, Women & Child Counselling, and Facial Health Screening services. The platform also includes M-Insure (digital micro insurance) and Preventive Healthcare programs. Services cover 22+ medical specialties and are available in 17 Indian languages. The company operates across 25+ states in India through its network of E-Clinics and video consultation infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• Telemedicine Services Virtual OPD care delivered through video consultations with 300+ full-time employed doctors, providing remote medical consultations across 22+ specialties to patients in rural and semi-urban areas.
• E-Clinics Healthcare kiosks operated by qualified nurses (ANM/GNM) in rural and semi-urban communities, equipped with basic vitals testing (BP, temperature, blood sugar) and connected to doctors via the M-Swasth telemedicine platform.
• Diagnostics Basic diagnostic services including blood pressure, temperature, and blood sugar testing provided at E-Clinics and through health camps.
• Health Camps Periodic community health camps with on-site doctors delivering primary healthcare services and consultations directly to rural and underserved communities.
• Women & Child Counselling Specialized counselling services for women and children covering maternal health, reproductive health, nutrition, and wellness.
• Pharmacy Pharmacy services that enable patients to receive prescribed medications following consultations, integrated with the e-clinic and telemedicine workflow via e-prescriptions.
• Mental Well-being Mental health and wellness consultations delivered through the telemedicine platform, including mental well-being support and stress management.
• Health Wallet Digital wallet service for managing healthcare payments and transactions across M-Swasth's service offerings.
• M-Insure (Digital Micro Insurance) Digital micro-insurance product providing affordable health coverage for underserved mass-market populations, often bundled with remote doctor consultation access.
• Preventive Healthcare Preventive healthcare program involving wellness information dissemination in regional languages through audio/visual formats, routine health screenings, and patient counselling to prevent illness.
• M-Swasth Patient Mobile App Mobile application for patients to access telemedicine consultations, manage their Health Wallet, and engage with M-Swasth services remotely.

Quantifiable outcome

• 1 Cr+ doctor consultations completed
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• National Health AuthoritycoreStrategic or Co-development PartnerM-Swasth is registered with the National Health Authority as a Health Facility Provider, enabling participation in India's digital health ecosystem and government health initiatives.
• Tele-Medicine Society of IndiacoreStrategic or Co-development PartnerM-Swasth is registered with the Tele-Medicine Society of India and fully complies with Telemedicine Regulation 2020 set by the Government of India.
• Vatika Business CentreminorOthersM-Swasth's corporate headquarters is located in Vatika Business Centre & Co-working Spaces in Gurugram.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• MediBuddy: India's leading corporate and consumer telemedicine platform (formed via DocsApp + MediBuddy merger); directly competes with M-Swasth in virtual consultations and is expanding into Tier 2/3 markets.
• PharmEasy: India's leading online pharmacy and diagnostics aggregator; comparable to M-Swasth in monetizing consultations through pharmacy cross-sell and diagnostic services.
• Netmeds (Reliance): Reliance-owned online pharmacy with growing telehealth capability; competes with M-Swasth's pharmacy and consultation bundle, backed by deep-pocketed parent.
• Tata 1mg: Tata-backed digital health platform combining online pharmacy, lab tests, and doctor consultations; competes with M-Swasth in e-consultations and adjacent pharmacy/diagnostics revenue streams.
• Practo: India's leading consumer telemedicine and doctor-appointment platform; competes directly with M-Swasth in online consultations but focuses more on urban and Tier-1 markets rather than rural phygital clinics.
• iCliniq: Global telemedicine platform with strong India presence offering multi-specialty online consultations; comparable to M-Swasth in virtual OPD service structure.

Emerging players

• Portea Medical: India's largest home healthcare provider delivering clinical visits and chronic care at home; comparable to M-Swasth in extending care beyond hospitals but focused on urban home visits.
• MFine: AI-driven Indian telemedicine platform offering instant consultations and partnerships with hospitals; closely mirrors M-Swasth's virtual OPD model in service design.

Broad incumbents

• Apollo 24/7: Digital arm of Apollo Hospitals offering online consultations, pharmacy, and diagnostics; overlaps with M-Swasth's telehealth and ancillary services, backed by a large incumbent hospital brand.
• Cure.fit (Cult.fit): India's broad health and wellness super-app offering consultations, fitness, and mental well-being; overlaps with M-Swasth's mental well-being and preventive healthcare verticals.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/m_swasth
• Facebookfacebook.com/M-Swasth-Solutions-Pvt-Ltd-102429488868525
• LinkedInlinkedin.com/company/m-swasth-solutions-pvt-ltd
• Instagraminstagram.com/m_swasth_

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about M-SWASTH Solutions Pvt Ltd