M.A.C

What M.A.C does

M.A.C S.r.l. is an Italian IT services company founded in 1999 and headquartered in Manocalzati (Avellino), operating as a managed services provider, ISP (ROC/RIPE NCC registered), and ACN/AGID-qualified Cloud Service Provider for Italian Public Administration. The company runs a proprietary distributed data center infrastructure across five Italian cities (Avellino, Roma, Siena, Milano, Monza) and maintains a full ISO certification stack (9001, 14001, 20000-1, 27001, 27017, 27018, 27035), plus AGCM Rating of Legalità and SOA attestation, with 51-100 employees led by CEO Pellegrino D'Amore. Its core portfolio spans networking and connectivity (ultra-wideband fiber/copper/radio with 99.999% uptime via MPLS redundant backbone), cybersecurity (24/7 SOC/NOC, EDR, CERT, forensic analysis), cloud services (IaaS/PaaS/SaaS/DaaS, hosting, housing, colocation, disaster recovery), data center facilities design and modular construction, endpoint security, service desk, software development and integration, IoT/IIoT solutions (MAC Things), monitoring, and digital marketing — supported by two sub-brands: MAC Formazione (150+ professional training courses across 90+ Italian classrooms, including AI 4 US) and MACall (24/7 multilingual remote technical support).

The company's proprietary technology includes the ITCubo cloud document management platform (open-source, 256-bit AES, SSL, real-time virus scanning) and the in-development Hyper-SOC quantum-ready cybersecurity ecosystem, a €3.8M EU co-funded R&D project (€2.5M from PR Campania FESR 2021-2027 STEP) structured around five pillars: Cyber-Defence (SIEM/SOAR), Incident Response & Forensics, Red & Purple Team, AI & Quantum Hub (XAI, reinforcement learning, quantum-ready cryptography), and DeepShield cognitive protection (federated NLP/LLM and Graph Neural Networks for disinformation detection). MAC Things delivers modular IoT/IIoT solutions across precision agriculture, transport, smart building, biomedical, wearable, and energy-saving verticals.

Revenue is generated through managed IT services contracts (recurring 24/7 SOC/NOC, networking, cloud hosting/colocation), professional services (custom software development, IT maintenance, consulting, digital marketing), professional training fees (MAC Formazione courses and certifications), and project-based IoT engagements. The go-to-market is enterprise field sales with direct inbound via macsolution.it inquiry forms, supplemented by public-sector procurement via ACN Cloud Marketplace and SOA tenders, and channel co-delivery with major technology vendors (Fortinet, Microsoft, VMware, Splunk, Citrix, ESET, Veeam, Barracuda, WatchGuard, Lenovo, Ricoh, Huawei, Radiflow). The strategic co-development partnership with Techealthvolution S.r.l. brings cognitive-security research depth to the Hyper-SOC initiative.

Name

M.A.C

Legal name

M.A.C S.r.l.

Website

https://macsolution.it

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

M.A.C S.r.l. is an Italian managed IT services provider and ACN/AGID-qualified cloud provider offering networking, cybersecurity, cloud, software development, IoT, and professional training to Italian public administration and private enterprises.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Network, Infrastructure & Data Center Integration (BPAEAAAK)

akta.pro secondary industries

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), IT Service Management (ITSM) Platforms (HDAEALAA), ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), Enterprise Applications User/Admin Training (ERP/CRM/ITSM platforms) (BPAEANAK)

Keywords

• Managed IT services
• Cybersecurity operations
• Cloud infrastructure
• Network connectivity
• Professional training

Headquarters

HQ city

Manocalzati

HQ country

Italy

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed IT Services (Networking, Connectivity, Cybersecurity, Cloud, Hosting): M.A.C generates revenue primarily through recurring managed IT services including networking, ultra-wideband connectivity (fiber/copper/radio ISP), cybersecurity (SOC/NOC/Endpoint), cloud (IaaS/PaaS/SaaS/DaaS), hosting, housing, and colocation. Services include 24/7 technical support, service desk, and monitoring.
2. Professional Services (Software Development, IT Maintenance, Consulting): Revenue from custom software development, web/app/platform integration, IT maintenance and assistance contracts, and digital marketing services (brand identity, web design, olfactory branding, 3D virtual tours).
3. Professional Training (MAC Formazione): MAC Formazione division offers over 150 professional training courses in FAD (distance), in-person, and classroom formats throughout Italy, generating revenue from course fees and certification programs.
4. Remote Technical Support and Customer Care (MACall): MACall division provides 24/7 multilingual remote technical support and customer care services to businesses and their end customers on a managed services basis.
5. IoT Solutions (MAC Things): Custom IoT and IIoT solutions covering feasibility analysis, prototyping, custom software development, training, data analytics, and post-sale support — billed as project-based or managed service engagements.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

M.A.C fundamentally delivers managed IT services — including networking and ISP-grade connectivity, cybersecurity (SOC/NOC/Endpoint), cloud hosting (IaaS/PaaS/SaaS/DaaS), data center colocation, software development, IoT/IIoT solutions, and remote technical support — to Italian public administration and private enterprises through its proprietary distributed data center infrastructure. Complementary revenue streams include professional training (MAC Formazione, 150+ courses) and digital marketing services, anchored by proprietary platforms Hyper-SOC (quantum-ready cybersecurity), ITCubo (cloud document management), and MAC Things (modular IoT).

Product overview

M.A.C S.r.l. is a technology services company operating as an ISP, managed services provider, and digital transformation partner for public administration and private enterprises in Italy. The company offers a broad portfolio of IT services organized under three main divisions: (1) M.A.C core division — encompassing Networking and Connectivity, Cybersecurity (SOC/NOC), Cloud, Data Center Facilities, Endpoint Security, Service Desk, Hosting/Housing/Colocation, Software Development, IoT (MAC Things), Monitoring, and Digital Marketing; (2) MAC Formazione — a professional training sub-brand offering 150+ courses including AI-focused programs; and (3) MACall — a multilingual customer care and remote technical support service. Key proprietary platforms include ITCubo (cloud document management) and Hyper-SOC (advanced AI-driven Security Operations Center, an EU-funded R&D project). The company maintains proprietary data center infrastructure distributed across Italy, certified by AGID and ACN for public administration services.

Differentiator

Problem solved

Functional benefit

Brands

• MAC Formazione: Professional training division offering over 150 training courses, distance learning, and certification paths throughout Italy
• MACall
• MAC Things
• ITCUBO
• Hyper-SOC

Products and services

• Cybersecurity Comprehensive cybersecurity services covering asset inventory, risk and vulnerability analysis, security policy definition, staff training, security audits, penetration testing, CERT emergency response, forensic analysis, email security, IAM, and GDPR compliance, for Italian enterprises and public administration.
• Networking and Connectivity Connectivity services delivered via optical fiber, copper, and radio links with symmetrical ultra-wideband, offered by a registered ISP (ROC) and RIPE NCC member. Includes network design, implementation, SD-WAN, and network disaster recovery with 99.999% uptime SLA.
• Cloud Services AGID- and ACN-certified proprietary distributed cloud (IaaS, PaaS, SaaS, DaaS) with Disaster Recovery, Business Continuity, Hosting, Housing, Colocation, SOC, and NOC, delivered from data centers in Avellino, Roma, Siena, Milano, and Monza for public administration and private companies.
• Data Center Facilities Design, supply, installation, and maintenance of data center structures including containment (racks, cages, containers, shelters, server rooms, network rooms), cooling, power supply, fire prevention, access control, and DCIM, with specialization in modular and containerized data centers.
• Service Desk 24/7 remote technical support with multilingual Italian operators, personalized and guaranteed SLA levels, trouble and dispatch ticketing, software and patch distribution, problem and incident management, and escalation handling for business clients.
• Software Development Development and integration of websites, web platforms, mobile apps, and management/application software for optimizing business processes and improving customer experience, including cloud-based scalable solutions with training, maintenance, and support.
• IoT Solutions (MAC Things) Proprietary modular IoT and IIoT solutions covering feasibility analysis, prototyping, custom software development, training, data analytics, and post-sale support, applicable across precision agriculture, transport, home automation, smart building, biomedical, wearable, and energy-saving sectors.
• Security Operations Center (SOC) Security Operations Center active 24/7 dedicated to business protection, including IT emergency response (CERT), forensic analysis, log analysis, monitoring, detection and response to threats and intrusions, and email security.
• Network Operations Center (NOC) Network Operations Center active 24/7 dedicated to configuration, management, and maintenance of computer networks, including network monitoring and analysis, incident management, planning and implementation of new equipment, and software and hardware updates.
• Endpoint Security Anti-ransomware, antivirus, anti-malware, access control, and EDR (Endpoint Detection and Response) solutions protecting computers, laptops, smartphones, tablets, and the data they contain from attacks and unauthorized access.
• Digital Marketing Brand identity, web design, olfactory branding, 360° and 3D virtual tour creation — creativity and technology combined to deliver business vision across digital and experiential channels.
• Hosting Dedicated and personalized hosting services for websites, applications, emails, and data, including virtual machines (VMs), Virtual Private Servers (VPS), colocation, migration, and management services backed by 24-hour technical support.
• Professional Training (MAC Formazione) Professional training platform offering more than 150 training courses via distance learning (FAD), in-person onsite training, and equipped classrooms throughout Italy, including AI-focused programs. Operates through macformazione.com.
• Hyper-SOC (Hyper Security Operation Center) Advanced cybersecurity ecosystem fusing 24/7 SIEM/SOAR monitoring, academic research collaboration, and AI-driven innovation across five operational pillars (Cyber-Defence, Incident Response & Forensics, Red & Purple Team, AI & Quantum Hub with XAI/reinforcement learning/quantum-ready crypto, and DeepShield cognitive protection using federated NLP/LLM and Graph Neural Networks).
• ITCubo Cloud Document Management Cloud document management and storage platform enabling efficient data management, storage, protection, access, and sharing, built on open-source software with cross-platform availability (PC, Mac, mobile), SSL encryption, 256-bit AES server-side encryption, real-time virus scanning, drag-and-drop file upload, version history, group sharing with permissions, and email sharing. Available as on-premises or cloud deployment.

Quantifiable outcome

• 99.999% uptime for networking/connectivity services via full MPLS redundant backbone
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core.

• WatchGuardcoreTechnology or IntegrationWatchGuard is a core security technology partner of M.A.C, providing unified threat management, network security, and endpoint security solutions integrated into M.A.C's cybersecurity services.
• FortinetcoreTechnology or IntegrationFortinet is a core security technology partner of M.A.C, delivering next-generation firewall, network security, and SD-WAN solutions integrated into M.A.C's cybersecurity and networking offerings.
• VeeamcoreTechnology or IntegrationVeeam is a core data protection and backup technology partner of M.A.C, providing backup, disaster recovery, and data management solutions for the company's data center and cloud services.
• VMwarecoreTechnology or IntegrationVMware is a core virtualization and cloud infrastructure technology partner of M.A.C, providing hypervisor, vSphere, and cloud management solutions integrated into M.A.C's IaaS and data center services.
• BarracudacoreTechnology or IntegrationBarracuda is a core security technology partner of M.A.C, providing email protection, network security, and application protection solutions integrated into M.A.C's cybersecurity offerings.
• ESETcoreTechnology or IntegrationESET is a core endpoint security technology partner of M.A.C, providing antivirus, antimalware, and EDR solutions integrated into M.A.C's endpoint security and SOC services.
• SplunkcoreTechnology or IntegrationSplunk is a core SIEM and observability technology partner of M.A.C, providing machine data analytics and security intelligence integrated into the company's SOC and monitoring services.
• MicrosoftcoreTechnology or IntegrationMicrosoft is a core technology partner of M.A.C, providing cloud platforms (Azure), productivity software, and enterprise solutions integrated across M.A.C's cloud, software development, and managed services.
• CitrixcoreTechnology or IntegrationCitrix is a core technology partner of M.A.C, providing virtualization, endpoint management, and secure remote access solutions integrated into M.A.C's DaaS, hosting, and enterprise services.
• Techealthvolution S.r.l.coreStrategic or Co-development PartnerTechealthvolution S.r.l., a university-born startup specializing in Cognitive Security, is a core strategic co-development partner of M.A.C in the Hyper-SOC project. It is responsible for WP5 (DeepShield Cognitive Protection), developing federated NLP/LLM and Graph Neural Network solutions for disinformation detection.

Scale indicators6 records

Recent moves6 records

Expansion highlights8 records

Direct peers

• Engineering Ingegneria Informatica: Italy's largest IT services and system integration group, serving both public administration and private enterprise with cloud, cybersecurity, and digital transformation offerings. Directly comparable to M.A.C on the Italian PA/government IT services axis, though operating at materially greater scale.
• Exprivia (now parte di ab medica group / Exprivia IT): Mid-sized Italian IT services company focused on public administration, healthcare, banking, and utilities with cloud, cybersecurity, and managed services. Closely comparable to M.A.C by scale, customer mix, and Italian PA-centric go-to-market.
• Aruba Cloud (Aruba S.p.A.): Major Italian cloud, hosting, and data center operator with PA-grade certifications and a proprietary infrastructure footprint. Directly comparable to M.A.C's cloud, hosting, housing, and colocation services for Italian enterprise and PA customers.
• Seeweb: Italian cloud and data center provider with hosting, IaaS, and managed services for enterprise and PA. Closely comparable to M.A.C on the cloud/hosting/managed-services axis within Italy.

Broad incumbents

• Almaviva: Large Italian IT services group with deep public-sector contracts spanning cloud, cybersecurity, CRM, and digital transformation. Comparable as a broad incumbent competing for many of the same Italian PA and enterprise managed-services tenders.
• Reply: Italian-headquartered IT consulting and systems integration group with strong cloud, cybersecurity, and IoT/digital transformation practices across Europe. Comparable as a larger incumbent operating in overlapping service lines (cloud, security, IoT, software development).
• Telsy (TIM Group): Italian cybersecurity and cryptography specialist within the TIM Group, offering managed SOC, secure communications, and cyber consulting to public and private clients. Comparable as an incumbent with stronger scale but overlapping cybersecurity/government clientele.
• Fastweb Business (Swisscom Group): Major Italian operator providing enterprise cloud, connectivity, and cybersecurity services with national data center footprint. Comparable as a large-scale incumbent offering managed connectivity, cloud, and security to Italian enterprise and PA.
• TIM Enterprise (Telecom Italia): Italy's incumbent telecom with a dedicated enterprise/PA division offering cloud, data center, IoT, cybersecurity, and managed services. Comparable as a broad incumbent competing for the same Italian enterprise and PA managed-services budgets.

Emerging players

• Cy4gate: Listed Italian cybersecurity company focused on cyber intelligence, cryptography, and decision-intelligence platforms for government and enterprise. Comparable as an emerging player targeting similar Italian PA and national-security buyers with proprietary cyber technology.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mac-solution
• Instagraminstagram.com/macsolution.it
• Facebookfacebook.com/macsolutionsrl.ict
• Xx.com/macsolution_s

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about M.A.C