What Phact does

Phact is a privately-held Dutch IT services and innovation consultancy headquartered in Venray, Netherlands, operating through two legal entities (Phact BV and the wholly-owned Phact Consultancy BV, established under unified terms in July 2022). Founded in the mid-2010s and led by CEO Marc Herruer, the firm specializes in custom software development, IoT solutions, system integration, and increasingly AI/automation services for enterprise and mid-market clients in the Netherlands and select international accounts. The company employs a bench of 60+ software developers spanning OutSystems low-code, Microsoft Azure / Power Platform / Fabric, MuleSoft, .NET (C#, Blazor, MAUI), and embedded systems (C++, Java, Python) — a multi-stack model they market as a one-stop shop for software and hardware.

Their proprietary technology anchor is the SureSense IoT platform, a reusable product layer offering pre-built modules for cold chain monitoring, smart building management, remote asset management, and predictive maintenance, which lowers the marginal cost of repeat IoT engagements. Phact pairs this with a co-sourcing delivery methodology and maintains ISO/IEC 27001:2017 certification (since September 2018), which functions as an enterprise procurement gatekeeper. The technology stack is monetized through project-based professional services, managed support contracts, and hardware-included IoT deployments, sold via consultative B2B sales cycles that leverage partner-sourced leads from Microsoft, OutSystems, and Salesforce/MuleSoft ecosystems. Named customers span asset-heavy industries — equipment rental (Boels), logistics (DPD, Cordstrap), agriculture and robotics (AgXeed, Hendrix Genetics, FineField, Munckhof), juvenile products and medical devices (Dorel, Rotaid), construction (VolkerWessels), facility management (Vebego), and non-profit (Make-A-Wish Nederland) — indicating a horizontal, sector-agnostic GTM rather than vertical specialization.

Name

Phact

Legal name

Phact BV

Website

https://phact.nl

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Phact is a Dutch IT services and innovation consultancy delivering custom software, IoT, integration, and AI solutions through Microsoft, OutSystems, and Salesforce/MuleSoft partnerships for enterprise and mid-market clients across the Netherlands.

Ownership category

akta.pro rank

Product category

Custom Software Development & IT Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Enterprise PaaS (App Runtime & Managed Application Platforms) (HDAEAKAB)

Keywords

• Custom software development
• IoT solutions
• System integration services
• Digital transformation consulting
• Low-code application development

Headquarters

HQ city

Venray

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development Services: Project-based custom software development services for enterprise clients. Phact develops technically advanced software for clients across various industries, typically through agile project engagements with iterative delivery.
2. System Integration Services: Integration consulting and implementation services connecting systems, data, and applications. Services include connectivity architecture, data management, and dashboarding for enterprise clients.
3. IoT Hardware and Software Solutions: IoT solutions combining proprietary SureSense platform with custom hardware and software development. Includes sensor integration, connectivity, and ongoing monitoring services.
4. Support and Maintenance: Application support and management services, including maintenance of applications not developed by Phact. Ongoing managed services for monitoring, maintaining, and optimizing integration solutions.
5. AI and Data Services: Artificial intelligence consulting and implementation, including predictive analytics, intelligent automation, and data-driven decision support solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Phact is a Dutch ICT innovation company that designs, develops, and integrates custom software, IoT hardware/software solutions, and AI-driven services for enterprise clients. Its portfolio spans custom software development, system integration (MuleSoft, WeAreFrank!), IoT solutions built on its proprietary SureSense platform, Microsoft and OutSystems implementations, AI consulting, and ongoing application support and managed services.

Product overview

Phact is an innovation consultancy offering a portfolio of technology services centered around custom software development, system integration, IoT (Internet of Things) solutions, and artificial intelligence. Their core offerings include the proprietary SureSense IoT Platform for rapid IoT implementation, software development using modern platforms (OutSystems, Microsoft stack), MuleSoft integration services, and AI consulting for predictive analytics and process automation. They operate as a one-stop-shop with over 60+ developers, combining hardware and software expertise with agile methodologies. Key service areas include software development, integration, IoT/hardware, support & managed services, AI services, and Microsoft/Salesforce technology implementations. The company also offers supplementary tools including IoT Quick Scan, IoT Proof of Concept programs, Innovation Academy training, and Digitaliseringsscan assessments.

Differentiator

Problem solved

Functional benefit

Brands

• SureSense: Proprietary IoT platform by Phact enabling rapid and cost-effective IoT implementation with features including coldchain monitoring, smart building monitoring, remote asset management, and predictive maintenance.

Products and services

• SureSense IoT Platform Proprietary IoT platform offering pre-built modules for cold chain monitoring, smart building management, remote asset management, and predictive maintenance, enabling rapid deployment of IoT solutions with full integration into existing business processes. Sold to enterprise and mid-market organizations seeking to connect products and capture operational data.
• Software Development Project-based custom software development services that build technically advanced applications for enterprise clients, using agile and lean methodologies with iterative delivery and continuous improvement.
• Integration Services System integration services connecting disparate applications and providing control over data through MuleSoft, WeAreFrank! Framework, and other integration platforms, including consultancy, design, implementation, and managed services.
• IoT - Hardware Solutions Internet of Things hardware and software solutions connecting products and enabling data collection, processing, and analysis for business optimization, built on the proprietary SureSense platform with multi-stack connectivity.
• Support & Managed Services Application maintenance, monitoring, and managed services for both Phact-developed and third-party applications, including ongoing optimization and operational support for integration solutions.
• Artificial Intelligence Services AI consulting and implementation services covering predictive analytics, intelligent process automation, and AI-driven decision support, integrated with Microsoft Fabric and Copilot capabilities.
• OutSystems Low-Code Development Certified OutSystems partner service providing rapid low-code application development, including legacy migration (ODC Migration Ready) and quality app development practices for enterprise clients.
• Microsoft Solutions Microsoft Solutions Partner services delivering cloud-native applications and digital transformation on Azure, Power Platform, and Microsoft Fabric for enterprise customers.

Quantifiable outcome

• Customer satisfaction rating of 8.9/10 based on regular surveys
• +3 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability5 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Solution Partner with deep expertise in Azure, Power Platform, Microsoft Fabric, and related Microsoft technologies. Phact delivers cloud-native applications and digital transformation on the Microsoft platform.
• OutSystemscoreTechnology or IntegrationCertified OutSystems partner specializing in low-code rapid application development. Phact has demonstrated rapid delivery capabilities including 11 applications in one week for Boels and Wish Journey app in one week for Make-A-Wish.
• Salesforce / MuleSoftcoreTechnology or IntegrationSalesforce Consulting Partner specializing in MuleSoft integration solutions. MuleSoft named Leader in Gartner Magic Quadrant for iPaaS for 9 consecutive years. Phact offers MuleSoft consultancy, design, development, implementation, and managed services.
• Make-A-Wish NederlandminorOthersPhact is a Wish Partner supporting Make-A-Wish Nederland's mission to fulfill wishes of children with serious illnesses. Phact developed the Wish Journey application and provides ongoing support. Also confirmed as proud Wish Partner in CSR section.
• NextviewminorChannel Partner/ Reseller/ DistributorIndependent Salesforce consulting firm and cooperation partner. Nextview is another Salesforce specialist that Phact collaborates with on Salesforce ecosystem projects.
• The Things NetworkminorOthersOne of the largest IoT communities globally. Phact is an initiator and promoter of The Things Network, demonstrating commitment to the IoT ecosystem and community development.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Xebia: Xebia is a Dutch-headquartered IT consultancy with deep Microsoft Azure, OutSystems, and DevOps practices serving enterprise clients across multiple verticals — directly comparable to Phact's Microsoft/OutSystems integration focus.
• Conclusion: Conclusion is a large Dutch IT services group covering custom software, integration, IoT, and low-code development for enterprise and mid-market clients in the Benelux — directly overlapping Phact's service portfolio and region.
• Luminis: Luminis is a Netherlands-based technology consultancy specializing in custom software, cloud, data, and IoT solutions for enterprise clients — closely aligned with Phact's Microsoft Azure, low-code, and IoT practice areas.
• Valtech: Valtech is a European digital transformation consultancy combining custom software, integration, IoT, and AI for enterprise clients — operating in the same integration/low-code/IoT services space as Phact.
• QNH Consulting: QNH is a Dutch IT consultancy focused on MuleSoft, Salesforce, and integration services for enterprise clients — directly comparable to Phact's MuleSoft/Salesforce Consulting Partner offerings.
• Macaw: Macaw is a Dutch digital transformation and Microsoft-focused consultancy offering Azure, Power Platform, and custom application development — highly comparable to Phact's Microsoft Solutions Partner practice.

Broad incumbents

• Capgemini Engineering: Capgemini is a global IT services and engineering giant offering custom software, IoT, integration, and low-code at massive scale across Europe — competing with Phact on larger enterprise and IoT integration engagements.
• Accenture: Accenture is a global systems integrator with large Microsoft, Salesforce, IoT, and OutSystems practices — competing with Phact on enterprise digital transformation projects across the same technology stacks.
• Slalom: Slalom is a global technology consultancy with deep Microsoft Azure and Salesforce practices delivering custom software and integration to enterprise clients — overlaps substantially with Phact's core services.

Others

• Onomondo: Onomondo is an IoT connectivity provider and active Phact technology partner — relevant ecosystem peer given the IoT connectivity overlap and co-delivery model Phact uses in IoT projects.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/phactsolutions
• Facebookfacebook.com/phactsolutions

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phact