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Brightstar Device Protection

Full company profile

uuid000ea95

Namestring
Brightstar Device Protection
Legal namestring
Likewize Corp
Company typeenum
Private
Founded yearint
1997
Short descriptiontext

Likewize Device Protection (formerly Brightstar Device Protection) provides white-label device-protection plans and claims administration for North American wireless carriers, UK retail banks, and retailers like Target, covering smartphones and electronics against damage, loss, and theft.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
5,001–10,000
akta.pro rankint
HeadquartersAlpharetta, United States
HQ citystring
Alpharetta
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Keyword5 values
device protection plans, claims administration services, wireless carrier partnerships, mobile device insurance, insurance agency services
Industry1 code
1Consumer Electronics & Mobile Device Protection Plans
CodeFSAJALAHPrimaryYes
NAICS code2 codes
  • Direct Insurance (except Life, Health, and Medical) Carriers52412
  • Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds524292
SIC code1 code
  • Accident & Health Insurance6321
Product category
Device Protection Services
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model1 record
1Device Protection Services
TypeSubscription Recurring
Description

Provides device protection plans administered through carrier partnerships, offering coverage for device damage, loss, and theft claims processing.

protect.likewize.com
Marketing channels4 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels3 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components4 values
Personnel, Operations, Technology or R&D, Marketing or Sales
GTM typeB2B
B2B
Offering typeServices
Services
Core offering1 text field

Brightstar Device Protection (now operating as Likewize Device Protection, a Likewize Corp business) provides white-label device protection programs and claims administration services for smartphones, tablets, and other electronic devices. Operating as both a licensed insurance agency (Likewize Agency, LLC) and a claims administrator (Likewize Device Protection, LLC), the company enables wireless carriers, MVNOs, banks, and retailers to offer device damage, loss, and theft coverage to their end customers.

Differentiator
Functional benefit
Problem solved
Product and service1 record
1Likewize Device Protection
Partnership13 partners
Strategic tierCoreTypeOthers
Description

Zurich Insurance Company Ltd provides insurance coverage for policyholders in Quebec, Manitoba, and Saskatchewan, Canada. The coverage is administered by Paisley Partners Insurance Brokers in conjunction with Likewize Device Protection, Ltd.

Strategic tierCoreTypeOthers
Description

AIG Insurance Company of Canada provides insurance coverage for policyholders in Quebec, Manitoba, and Saskatchewan, Canada, administered alongside Likewize Device Protection.

Strategic tierCoreTypeImplementation/ SI/ Consulting Partner
Description

Paisley Partners Insurance Brokers administers insurance coverage for Canadian policyholders in conjunction with Likewize Device Protection, Ltd.

Strategic tierCoreTypeChannel Partner/ Reseller/ Distributor
Description

Likewize Agency, LLC is the licensed agency for US policyholders. In California, it operates as Likewize Agency, LLC d/b/a Likewize Insurance Agency, LLC (NPN#13519215).

Strategic tierCoreTypeChannel Partner/ Reseller/ Distributor
Description

Boost Mobile distributes Likewize device protection plans to its wireless customers through the MyPhoneGuardian platform.

Strategic tierCoreTypeChannel Partner/ Reseller/ Distributor
Description

Rogers offers Likewize device protection plans to its Canadian wireless subscribers.

Strategic tierMajorTypeChannel Partner/ Reseller/ Distributor
Description

C Spire provides Likewize device protection plans to its regional wireless customers in the US.

Strategic tierMajorTypeChannel Partner/ Reseller/ Distributor
Description

Freedom Mobile offers Likewize device protection plans to its Canadian wireless subscribers.

Strategic tierMajorTypeChannel Partner/ Reseller/ Distributor
Description

Fido provides Likewize device protection plans to its Canadian wireless customers.

Strategic tierMajorTypeChannel Partner/ Reseller/ Distributor
Description

HSBC Insurance offers Likewize device protection products as part of its insurance aspects portfolio.

Strategic tierMajorTypeChannel Partner/ Reseller/ Distributor
Description

NatWest offers Likewize device protection insurance products to its banking customers.

Strategic tierMajorTypeChannel Partner/ Reseller/ Distributor
Description

Barclays bundles Likewize device protection in its tech packs product offerings for customers.

Strategic tierMajorTypeChannel Partner/ Reseller/ Distributor
Description

Target retails Likewize device protection plans through its stores.

Peers10 records
TypeDirect peer
Description

Public insurer with a large Connected Living segment providing device protection, trade-in, and subscription products via carriers and retailers across global markets — directly comparable business model, customer base, and product set.

TypeDirect peer
Description

Industry-leading provider of device protection, tech support, and same-day repair delivered through carrier and retail partnerships in the US and internationally — closest direct competitor on white-label carrier device protection.

TypeEmerging player
Description

Asia-headquartered digital device protection and insurtech platform expanding into international markets with embedded device insurance partnerships — emerging competitive threat in cross-border carrier and retail protection.

TypeDirect peer
Description

Sells device and electronics protection plans through retailers and carriers, including SquareTrade-branded plans. Overlaps directly with Likewize on retailer- and carrier-distributed mobile device protection.

TypeBroad incumbent
Description

Verizon's in-house wireless device protection offering functions as both a competitor (when Verizon insources) and as an integrator pattern Likewize must win against at other carriers.

TypeBroad incumbent
Description

T-Mobile's bundled device protection and support is another example of an MNO insourcing or white-labeling device protection through a competitor or Likewize-like provider.

TypeOthers
Description

Listed as the underwriting partner for Likewize's Canadian book; as a global P&C carrier it also markets and writes consumer device and gadget protection directly — a counterparty that is both a supplier and a potential competing risk carrier.

TypeEmerging player
Description

Device lifecycle management and protection platform serving OEMs, carriers, and retailers globally with after-sales and claims services — competing for white-label device protection engagements similar to Likewize's carrier and bank offerings.

TypeBroad incumbent
Description

Apple's in-house hardware coverage and support offering competes directly for a share of mobile device protection wallets and limits OEM-independent attach for iPhone-focused carriers and retailers.

TypeBroad incumbent
Description

AT&T's bundled mobile protection programs represent both a competing in-house offering and a reference point for the type of carrier device protection Likewize administers for other carriers.

Market position
Customer concentration

Classification, Details

Named customers14 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment2 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile3 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

Integration20 records

Each record includes

Title, Type, Description, Source

AI maturity
App detail

Has app

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Subsidiaries2 records

Each record includes

Name, Acquired on, Relationship type, Type, Business focus

No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Brightstar Device Protection

Device Protection Servicesbrightstarprotect.com

Likewize Device Protection (formerly Brightstar Device Protection) provides white-label device-protection plans and claims administration for North American wireless carriers, UK retail banks, and retailers like Target, covering smartphones and electronics against damage, loss, and theft.

Brightstar Device Protection firmographics

Firmographics
Name
Brightstar Device Protection
Legal name
Likewize Corp
Website
https://brightstarprotect.com
Company type
Private
Founded year
1997
Operating status
Operating
Headcount range
5,001–10,000 employees
Short description
Likewize Device Protection (formerly Brightstar Device Protection) provides white-label device-protection plans and claims administration for North American wireless carriers, UK retail banks, and retailers like Target, covering smartphones and electronics against damage, loss, and theft.
Ownership category
akta.pro rank

Brightstar Device Protection industry classification

Industry
Product category
Device Protection Services
NAICS
Direct Insurance (except Life, Health, and Medical) Carriers (52412), Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
SIC
Accident & Health Insurance (6321)
akta.pro primary industry
Consumer Electronics & Mobile Device Protection Plans (FSAJALAH)

Keywords

  • Device protection plans
  • Claims administration services
  • Wireless carrier partnerships
  • Mobile device insurance
  • Insurance agency services

Where Brightstar Device Protection is headquartered

Location

Headquarters

HQ city
Alpharetta
HQ country
United States
HQ region
North America

Markets served

Brightstar Device Protection business model

Business model
GTM type
B2B
Offering type
Services
Cost components
Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

  1. Device Protection Services: Provides device protection plans administered through carrier partnerships, offering coverage for device damage, loss, and theft claims processing.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Brightstar Device Protection product offering

Product offering

Core offering

Brightstar Device Protection (now operating as Likewize Device Protection, a Likewize Corp business) provides white-label device protection programs and claims administration services for smartphones, tablets, and other electronic devices. Operating as both a licensed insurance agency (Likewize Agency, LLC) and a claims administrator (Likewize Device Protection, LLC), the company enables wireless carriers, MVNOs, banks, and retailers to offer device damage, loss, and theft coverage to their end customers.

Differentiator

Problem solved

Functional benefit

Products and services

  • Likewize Device Protection

Companies that use Brightstar Device Protection

Customer profile

Named customers14 records

Segments2 records

Ideal customer profiles3 records

Brightstar Device Protection technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Integration20 records

Brightstar Device Protection partnerships and signals

Strategic signal

Partnerships

13 partnerships are on record, tiered core and major.

  • Zurich Insurance Company LtdcoreOthersZurich Insurance Company Ltd provides insurance coverage for policyholders in Quebec, Manitoba, and Saskatchewan, Canada. The coverage is administered by Paisley Partners Insurance Brokers in conjunction with Likewize Device Protection, Ltd.
  • AIG Insurance Company of CanadacoreOthersAIG Insurance Company of Canada provides insurance coverage for policyholders in Quebec, Manitoba, and Saskatchewan, Canada, administered alongside Likewize Device Protection.
  • Paisley Partners Insurance BrokerscoreImplementation/ SI/ Consulting PartnerPaisley Partners Insurance Brokers administers insurance coverage for Canadian policyholders in conjunction with Likewize Device Protection, Ltd.
  • Likewize Agency, LLCcoreChannel Partner/ Reseller/ DistributorLikewize Agency, LLC is the licensed agency for US policyholders. In California, it operates as Likewize Agency, LLC d/b/a Likewize Insurance Agency, LLC (NPN#13519215).
  • Boost MobilecoreChannel Partner/ Reseller/ DistributorBoost Mobile distributes Likewize device protection plans to its wireless customers through the MyPhoneGuardian platform.
  • RogerscoreChannel Partner/ Reseller/ DistributorRogers offers Likewize device protection plans to its Canadian wireless subscribers.
  • C SpiremajorChannel Partner/ Reseller/ DistributorC Spire provides Likewize device protection plans to its regional wireless customers in the US.
  • Freedom MobilemajorChannel Partner/ Reseller/ DistributorFreedom Mobile offers Likewize device protection plans to its Canadian wireless subscribers.
  • FidomajorChannel Partner/ Reseller/ DistributorFido provides Likewize device protection plans to its Canadian wireless customers.
  • HSBC Insurance AspectsmajorChannel Partner/ Reseller/ DistributorHSBC Insurance offers Likewize device protection products as part of its insurance aspects portfolio.
  • NatWestmajorChannel Partner/ Reseller/ DistributorNatWest offers Likewize device protection insurance products to its banking customers.
  • Barclays Tech PacksmajorChannel Partner/ Reseller/ DistributorBarclays bundles Likewize device protection in its tech packs product offerings for customers.
  • TargetmajorChannel Partner/ Reseller/ DistributorTarget retails Likewize device protection plans through its stores.

Brightstar Device Protection competitors and assessment

Company assessment

Direct peers

  • Assurant: Public insurer with a large Connected Living segment providing device protection, trade-in, and subscription products via carriers and retailers across global markets — directly comparable business model, customer base, and product set.
  • Asurion: Industry-leading provider of device protection, tech support, and same-day repair delivered through carrier and retail partnerships in the US and internationally — closest direct competitor on white-label carrier device protection.
  • Allstate Protection Plans (SquareTrade): Sells device and electronics protection plans through retailers and carriers, including SquareTrade-branded plans. Overlaps directly with Likewize on retailer- and carrier-distributed mobile device protection.

Emerging players

  • bolttech: Asia-headquartered digital device protection and insurtech platform expanding into international markets with embedded device insurance partnerships — emerging competitive threat in cross-border carrier and retail protection.
  • Servify: Device lifecycle management and protection platform serving OEMs, carriers, and retailers globally with after-sales and claims services — competing for white-label device protection engagements similar to Likewize's carrier and bank offerings.

Broad incumbents

  • Verizon Mobile Protection: Verizon's in-house wireless device protection offering functions as both a competitor (when Verizon insources) and as an integrator pattern Likewize must win against at other carriers.
  • T-Mobile Protection Pack: T-Mobile's bundled device protection and support is another example of an MNO insourcing or white-labeling device protection through a competitor or Likewize-like provider.
  • AppleCare Services: Apple's in-house hardware coverage and support offering competes directly for a share of mobile device protection wallets and limits OEM-independent attach for iPhone-focused carriers and retailers.
  • AT&T Device Protection: AT&T's bundled mobile protection programs represent both a competing in-house offering and a reference point for the type of carrier device protection Likewize administers for other carriers.

Others

  • AIG (Consumer Insurance): Listed as the underwriting partner for Likewize's Canadian book; as a global P&C carrier it also markets and writes consumer device and gadget protection directly — a counterparty that is both a supplier and a potential competing risk carrier.

Market position

Customer concentration

Brightstar Device Protection social profiles

Digital presence

Brightstar Device Protection financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Brightstar Device Protection leadership team

Management profile

Number of profiles

Brightstar Device Protection subsidiaries and ownership

Company hierarchy

Subsidiaries2 records

Brightstar Device Protection funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Brightstar Device Protection M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brightstar Device Protection

What does Brightstar Device Protection do?

Brightstar Device Protection (now operating as Likewize Device Protection, a Likewize Corp business) provides white-label device protection programs and claims administration services for smartphones, tablets, and other electronic devices. Operating as both a licensed insurance agency (Likewize Agency, LLC) and a claims administrator (Likewize Device Protection, LLC), the company enables wireless carriers, MVNOs, banks, and retailers to offer device damage, loss, and theft coverage to their end customers.

When was Brightstar Device Protection founded?

Brightstar Device Protection was founded in 1997. It employs 5,001 to 10,000 people.

Where is Brightstar Device Protection based?

Brightstar Device Protection is headquartered in Alpharetta, United States, in the North America region.

How does Brightstar Device Protection make money?

One revenue line is on record: device Protection Services.

Who are Brightstar Device Protection's main competitors?

Direct peers on record are Assurant, Asurion and Allstate Protection Plans (SquareTrade). Emerging players are bolttech and Servify. Broad incumbents are Verizon Mobile Protection, T-Mobile Protection Pack, AppleCare Services and AT&T Device Protection. AIG (Consumer Insurance) is listed as an others.

Does Brightstar Device Protection have an API?

No public API is recorded for Brightstar Device Protection.

What industry is Brightstar Device Protection in?

Brightstar Device Protection's product category is Device Protection Services. Its primary akta.pro industry code is FSAJALAH, Consumer Electronics & Mobile Device Protection Plans. Its NAICS code is 52412 and its SIC code is 6321.

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Live signals
GlobeNewswireForbes Names Brightstar Corp. As One Of “America’s Best Midsize Employers” For 2019 UPDATEForbes Media named Brightstar Corp. as one of America's Best Midsize Employers for 2019, ranking it #146 among 500 companies. The company, with about 3,600 employees, was surveyed by Statista and cited for its workplace culture. Brightstar, a SoftBank subsidiary, plans to focus on global growth and employee retention.GlobeNewswireForbes Names Brightstar Corp. As One Of “America’s Best Midsize Employers” For 2019Forbes Media named Brightstar Corp. #146 on its 2019 list of America's Best Midsize Employers, based on a survey of over 50,000 US employees. The company, with about 3,600 employees, is a Softbank subsidiary and the largest Hispanic-owned business in the US. It plans to focus on growth and innovation in the coming decade.PR NewswireBV Rating Nominates Brightstar Corp For Best In Class AwardBV Rating, a consumer review and company rating platform, has nominated Brightstar Corp for a Best in Class award in the mobile sales category. Brightstar is described as an international leader in the wireless device industry, processing more than 100 million devices annually and providing services to mobile carriers, retailers, and consumers. The nomination recognizes Brightstar's position in the used-device sector, which the article notes is a rapidly expanding part of the wireless industry.GlobeNewswireBrightstar Corporation and StayinFront Connect to Improve Field Productivity, Efficiency and Sales EffectivenessBrightstar Corp. selected StayinFront's mobile SaaS solution to support its retail field operations in Australia. The partnership aims to improve field productivity, training, and sales opportunities. StayinFront will deploy its TouchCG and EdgeCG products for Brightstar.GlobeNewswireJays signs global purchase agreement with Brightstar Corp.Jays AB signed a global purchase agreement with Brightstar Corp., formalizing cooperation that began a year ago. The Master Purchase Agreement covers Brightstar's markets, including the US, Canada, and Europe, with no exclusive rights or sales commitments. Jays will initially focus on the US market.SiliconANGLESprint taps Brightstar founder to take the helm as T-Mobile merger falls through - SiliconANGLESprint has shelved its merger with T-Mobile US, ending months of negotiations after FCC and DOJ opposition. The carrier will now focus on internal cost-cutting and sales growth under new CEO Marcelo Claure, who joins from Brightstar Corp. Claure will hold off on consolidation for the foreseeable future.GlobeNewswireTech Data Expands TDMobility UniversityTech Data announced the expansion of TDMobility University, a training portal for its mobility solution providers. The portal offers online videos, sales materials, and demo access to help VARs sell mobility offerings. TDMobility, a joint venture with Brightstar, provides end-to-end mobility services including CellManage and TDActivate.PR NewswireBest Buy Taps Brightstar To Streamline Reverse Supply Chain For Mobile DevicesBrightstar Corp. announced on October 8, 2012 that Best Buy has selected it to manage the retailer's entire inventory of returned mobile devices in the U.S. Brightstar, which has worked with Best Buy since 2009, will handle receipt, sorting, triage, repair, refurbishing and repackaging of phones from Trade-In, Buy Back and general returns. The move aims to consolidate multiple return channels, cut costs and improve resale values in secondary markets.GlobeNewswireBrightstar and Teleplan Come Together to Provide an Integrated After Market Solution for OEMs in BrazilBrightstar and Teleplan formed a joint venture to provide an integrated aftermarket solution for OEMs in Brazil. The partnership combines Brightstar's Latin American reach with Teleplan's after-market services to improve repair turnaround times and reduce costs. The joint venture aims to expand Teleplan's footprint into Latin America.GlobeNewswirePhoto Release -- Tech Data Appoints Joseph H. Quaglia to President, TDMobilityTech Data appointed Joseph H. Quaglia to President of TDMobility, its mobility offering, while he retains his role as Senior Vice President of U.S. Marketing. TDMobility serves 60,000 resellers through a joint venture with Brightstar Corp. Quaglia will lead strategic direction and go-to-market execution.