CMC Technology & Solution
- Company typePrivate
- Founded2019
- HeadquartersHanoi, Vietnam
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What CMC Technology & Solution does
CMC Technology & Solution (CMC TS) is a Vietnam-based digital transformation systems integrator and managed services provider, operating as the technology and solutions arm of CMC Corporation. Established on 11 April 2019 through the consolidation of four CMC member companies, the company delivers end-to-end services across cloud computing (AWS, Microsoft Azure, Oracle Cloud), cybersecurity (SOC, threat hunting, WAF, NGFW), AI and data analytics (GenAI, RAG, data warehouse, BI), enterprise applications (SAP ERP, Salesforce CRM, Genesys contact center), and Industry 4.0 solutions (MES, IoT, predictive maintenance). Beyond pure integration, CMC TS markets a proprietary 'Made by CMC' product portfolio spanning C-Agent (GenAI chatbot built on Amazon Bedrock + Claude), C-Contract (electronic contracts with 1M+ users), C-Notary/CeNM, C-Office (document management on SharePoint), MESalpha Cloud (smart manufacturing), and C-APM (AI/ML-based asset performance management), all unified under the C.OPE2N open digital infrastructure ecosystem.
The business generates revenue through four streams: professional services (digital transformation consulting, cloud migration, implementation), managed services and cloud subscriptions (annual recurring), proprietary SaaS subscriptions (Made by CMC products), and third-party software licensing as a value-added reseller. Go-to-market is enterprise field sales-led, targeting Vietnamese government ministries, banks and financial institutions (Techcombank, VietinBank, HSBC, UOB, and 10+ other banks), manufacturers (Kyocera, automotive and electronics players), and large enterprises across BFSI, government, manufacturing, healthcare, energy, and education. The company holds elite-tier partnerships with AWS (Advanced Tier + MCP), Microsoft (Frontier Partner, Partner of the Year 2023), SAP (Silver, 18 years, 150+ consultants), NetApp (Prestige), Palo Alto (Diamond Innovator), Dell (Titanium), HPE (Gold), Oracle (Direct Renewal), IBM (Preferred), and Cisco (Preferred), serving over 3,000 organizations across Vietnam. Headquartered in Hanoi with a Ho Chi Minh City branch, CMC TS reported FY2022 revenue of approximately 3,700 billion VND (~$151M USD) and targets 20% annual revenue growth with 35% profit growth under the 2024-2029 strategy led by Acting CEO Phạm Ngọc Bắc.
CMC Technology & Solution firmographics
Firmographics- Name
- CMC Technology & Solution
- Legal name
- Công ty TNHH Tổng Công Ty Giải Pháp Và Công Nghệ CMC
- Website
- https://cmcts.com.vn
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
CMC Technology & Solution industry classification
Industry- Product category
- Digital Transformation Services & Enterprise IT Systems Integration
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Cloud Automation & IaC (Terraform, CI/CD, Policy-as-Code) (BPAEACAL)
- akta.pro secondary industries
- Identity & Access Management (IAM) Managed Services (BPAEADAE), Identity & Access Management (IAM) Administration Services (BPAEABAJ)
Keywords
Where CMC Technology & Solution is headquartered
LocationHeadquarters
- HQ city
- Hanoi
- HQ country
- Vietnam
- HQ region
- Asia
Offices2 records
Markets served
CMC Technology & Solution business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- IT Services & System Integration: CMC TS derives the majority of its revenue from professional IT services, including digital transformation consulting, cloud migration and managed services, cybersecurity services, system integration, and implementation services. Revenue is generated through project-based engagements with enterprise and government clients, as well as ongoing managed services contracts.
- Managed Services & Cloud Subscriptions: Annual recurring revenue from managed services, cloud operations, AWS/Azure/Microsoft services, and ongoing support contracts. MESalpha Cloud subscription tiers (Basic, Standard, Premier) also generate recurring subscription revenue based on usage and tier.
- Proprietary Software Subscriptions (Made by CMC): Proprietary SaaS products including C-Contract (electronic contracts), C-Sign (digital signature), CeHR (HRM), C-Invoice (e-invoicing), C-Health, and C-Office are sold on a subscription basis to enterprise customers.
- Third-Party Software Licensing (Reseller): Revenue from licensing third-party enterprise software including SAP ERP, Salesforce CRM, Oracle database, IBM solutions, Palo Alto security, and other technology platforms as authorized reseller and implementation partner.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | MESalpha Cloud Basic – 6 core modules covering quality management, production management, material management, system administration, database administration, and barcode management. |
| Usage-based | Pay-as-you-go | AWS Cloud Infrastructure – Usage-based consumption pricing with potential for promotional credits (e.g., AWS Lift program offering $750 credit for new customers starting with $1 billing). |
| Subscription | Annual | C-Contract – Electronic Contract & Digital Signature subscription with 100 contracts and 100 digital signatures free for 6 months as promotional offer. |
| Subscription | Annual | SAP Business One ERP – Enterprise resource planning subscription and implementation services through SAP Silver Partner. |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
CMC Technology & Solution product offering
Product offeringCore offering
CMC Technology & Solution delivers end-to-end digital transformation services to enterprises and government organizations in Vietnam, combining cloud migration and managed services (AWS, Azure, Oracle Cloud), cybersecurity operations (SOC, threat hunting, WAF, NGFW), AI/GenAI services (C-Agent chatbot, RAG implementation on Amazon Bedrock), and enterprise application implementation (SAP ERP, Salesforce CRM, Genesys contact center) with a proprietary 'Made by CMC' software suite (C-Agent, C-Contract, C-Office, C-Notary, MESalpha Cloud, C-APM) running on the C.OPE2N open infrastructure ecosystem.
Product overview
CMC Technology & Solution (CMC TS) operates as a digital transformation technology services company offering a platform-plus-consulting model. The portfolio spans cloud infrastructure (AWS, Azure, Modern Workplace), AI & Data services (Generative AI, Data Warehouse, Business Intelligence), customer experience (CRM on Salesforce, Contact Center on Genesys, eKYC), security services (SOC, threat intelligence, WAF, NGFW), and a suite of proprietary Made-by-CMC products (C-Agent AI chatbot, C-Contract e-signature, C-Notary, C-Office document management, MESalpha Cloud manufacturing system, C-APM asset management). Industry solutions target Banking, Finance-Securities, Insurance, Government, Energy, Retail, Manufacturing, and Healthcare sectors. The company functions primarily as a systems integrator and managed services provider with certified partnerships with AWS, Microsoft, SAP, Oracle, NetApp, IBM, Dell, HPE, Cisco, and Palo Alto Networks.
Differentiator
Problem solved
Functional benefit
Brands
- C-Contract: Electronic contract signing solution
- C-Notary / CeNM
- CeHR
- MESalpha Cloud
- C-APM
- C-Office
- CAgent
- CMC eKYC
- CIVAMS
- C-LIS
- CMC AI Chatbot
Products and services
- C-Agent Generative AI Chatbot AI chatbot solution built on Amazon Bedrock with Claude AI and RAG architecture via AWS OpenSearch, supporting 24/7 multilingual intelligent consultation, Vietnamese language processing, and enterprise knowledge retrieval for customer service, admissions, and internal information lookup.
- C-Contract Electronic Contract Platform Electronic contract signing platform enabling digital contract workflows between businesses, partners, and individuals, reducing contract execution time from 48 hours to 1 minute and cutting costs by 70-90%, with over 1 million users adopted by enterprises including AhaMove, DHL Vietnam, and Suntory Pepsico Vietnam.
- C-Office / eDocman Plus Document Management Electronic document management and workflow automation system for government and enterprise office operations built on Microsoft SharePoint, awarded Sao Khue 2012 for outstanding software and adopted by Ministry of Finance, Ministry of Natural Resources and Environment, and Hanoi National University.
- C-Notary / CeNM Notary Management Electronic notary record management system for property transactions integrated with government databases for real-time restraint checking, multi-criteria search, and multi-level organizational deployment; recognized as TOP 10 Make in Vietnam 2023 by Ministry of Information and Communications and awarded Sao Khue 2019.
- MESalpha Cloud Smart Manufacturing Platform Cloud-based Manufacturing Execution System (MES) with three subscription tiers (Basic, Standard, Premier) covering quality management, production management, material management, barcode scanning, and warehouse management, reducing upfront capital expenditure and eliminating the need for dedicated IT operations staff.
- C-APM Asset Performance Management Comprehensive Asset Performance Management solution using AI/ML for real-time equipment monitoring, predictive maintenance via Advanced Pattern Recognition and neural network algorithms, and OEE optimization for smart manufacturing environments with flexible on-premises or cloud deployment.
- CMC SOC Managed Security Service Managed 24/7 security monitoring service providing network security monitoring, incident response, threat hunting, threat intelligence, malware detection and defense (CMDD), WAF, NAC, SIEM, PAM, APT, and DDoS protection for enterprise and government clients.
- AWS Cloud Migration Services Comprehensive AWS cloud migration services including Landing Zone setup, DevOps implementation, AWS Well-Architected Framework deployment, 160TB database migration, AWS GenAI on Amazon Bedrock, AWS Cost Optimization, and Billing Services for enterprise cloud transformation.
- Generative AI Services Comprehensive Generative AI services including AI Strategy & Consulting, Foundation Model Deployment (Claude, Llama, Titan on AWS Bedrock/SageMaker), RAG Implementation, Intelligent Automation, Custom AI Solutions, and Responsible AI Governance, reporting 40-60% productivity increase and 50% reduction in product development time.
- CRM Solutions on Salesforce Financial Service Cloud Customer Relationship Management implementation including Salesforce Financial Services Cloud (Wealth, Banking), Customer Data Platform, Marketing Automation, Customer 360, and CRM analytics solutions for financial services enterprises.
- Contact Center Solutions (Genesys Cloud and Engage) Omnichannel contact center solutions on Genesys Cloud and Genesys Engage platform for customer experience management, including Mulesoft Anypoint Platform integration for full integrity enterprise connectivity.
- CeHR Human Resource Management Human resource management system covering the full employee lifecycle from recruitment to performance evaluation, offered as subscription SaaS to enterprise customers.
- CMC eKYC Identity Verification Electronic Know Your Customer identity verification solution supporting digital onboarding and customer identification processes for banking and financial services.
- C.OPE2N Open Digital Infrastructure Ecosystem Proprietary open digital infrastructure ecosystem enabling government agencies and enterprises to co-develop and deploy multi-platform applications using emerging technologies including Big Data, AI, IoT, and Blockchain, creating a platform effect for cross-sector digital services.
- Data Warehouse & Data Analytics on AWS Data warehouse and analytics solutions built on AWS platform including Big Data processing, DataLake, Master Data Management (MDM), and Power BI Business Intelligence visualization for enterprise data modernization.
Quantifiable outcome
- AhaMove reduced contract processing costs by 70% and execution time from 48 hours to 1 minute using C-Contract electronic contract platform.
- +6 more outcomes
Companies that use CMC Technology & Solution
Customer profileNamed customers11 records
Segments8 records
Ideal customer profiles4 records
CMC Technology & Solution technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration22 records
AI capability12 records
Feature7 records
CMC Technology & Solution partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- AWS (Amazon Web Services)coreCMC TS holds AWS Advanced Tier Services Partner status and AWS Migration Competency Program (MCP) certification as the 5th partner in Vietnam. Services include AWS cloud migration, Gen AI on Amazon Bedrock, Landing Zone, DevOps, AWS Well-Architected, and AWS Cost Optimization. The partnership enables AWS co-selling and delivers enterprise cloud transformation projects across Vietnam.
- Hop Luc Group (Tong cong ty CP Hop Luc)minorStrategic partnership for healthcare technology and digital health solutions, aimed at improving quality of healthcare services through digital transformation using CMC TS technology solutions.
- NetAppcoreCMC TS is NetApp's Prestige tier (highest level) and the only Manage Partner of NetApp in Vietnam as of August 2023. The partnership covers Hybrid FAS Storage, BlueXP, SPOT Blue XP, Cloud Data Modernization with Azure, Hybrid Multicloud with VMware, and NetApp Cloud Insights monitoring. CMC TS holds NetApp NCTSP and NCSIE certifications and has been providing NetApp storage and data management solutions for enterprise customers.
- MicrosoftcoreCMC TS is the first Local Partner to achieve Frontier Partner status in Vietnam, along with Solution Partner (multiple competencies), Tier 1 CSP, and LSP (Large Solution Provider) status. The partnership covers Microsoft 365, Azure IaaS, Power Platform, Teams, and collaboration solutions. CMC TS received Microsoft Partner of the Year 2023 at Microsoft Inspire.
- Palo Alto NetworkscoreCMC TS holds Diamond Innovator Partner status with Palo Alto Networks, having the highest number of PCNSE certified experts in Vietnam. Provides firewall, endpoint security, NGFW, SIEM, SOC, and cybersecurity managed services using Palo Alto solutions.
- OraclecoreCMC TS is a Direct Renewal Partner of Oracle in Vietnam, providing Oracle database, middleware, and cloud solutions. Specializes in database management and big data processing for enterprise customers.
- Dell TechnologiesCMC TS is the highest-tier Titanium Partner of Dell Technologies in Vietnam, distributing and implementing Dell hardware and software solutions including servers, storage, networking, and data center infrastructure.
- HPE (Hewlett Packard Enterprise)coreCMC TS is a Gold Partner of HPE in Vietnam and a Pioneer Partner for Aruba solutions. Provides HPE infrastructure, hybrid IT, and Aruba networking solutions for enterprise customers.
- IBMcoreCMC TS is a Preferred Partner of IBM providing products and solutions for government, banking, finance, insurance, education, and enterprise customers. Covers IBM Maximo EAM, IBM FileNet for credit management, and IBM consulting services.
- CiscocoreCMC TS is a Cisco Preferred Partner in Vietnam for Networking and Security, and also provides Cloud AI, Collaboration, and Services solutions under Cisco's partner ecosystem.
- SAPcoreCMC TS is a SAP Silver Partner with an 18+ year partnership history and over 150 certified SAP consultants. Provides SAP ERP Business One and SAP Business ByDesign implementation and consulting services for enterprise customers in Vietnam.
Scale indicators13 records
Recent moves7 records
Expansion highlights5 records
CMC Technology & Solution competitors and assessment
Company assessmentDirect peers
- TMA Solutions: One of Vietnam's largest IT outsourcing and software development firms, serving global and domestic clients with custom software, embedded systems, and cloud services. Comparable to CMC TS as a Vietnamese IT services provider with engineering scale and cross-industry coverage, though TMA is more outsourcing-led than SI-led.
- Viettel Solutions: IT services and systems integration arm of Vietnam's state-owned Viettel telecom group, offering cloud, cybersecurity, government digital transformation, and smart-city platforms. Comparable to CMC TS in product scope, but with state-owned preferred-vendor status that gives it structural advantages in government and defense contracts.
- VNPT Technology (VNPT-IT): IT services subsidiary of Vietnam's state-owned VNPT telecom group, delivering cloud, e-government, cybersecurity, IoT, and digital transformation solutions to government and enterprise clients. Directly competes with CMC TS in the same Vietnamese government and SOE accounts.
- FPT Information System (FPT IS): Vietnam's largest domestic IT services and systems integration company, providing cloud, ERP, cybersecurity, smart factory, and digital government solutions across BFSI, public sector, and manufacturing. Directly overlaps CMC TS across virtually every service line and vertical, and is its primary domestic competitor for marquee enterprise and government accounts.
Broad incumbents
- Capgemini: Global IT services and consulting firm with Vietnam operations, covering cloud migration, application services, cybersecurity, data/AI, and industry-specific transformation for BFSI, manufacturing, and public sector. Comparable to CMC TS in service portfolio and enterprise/government orientation, but with global breadth and brand.
- Accenture: Global professional services firm with a large Vietnam delivery footprint, providing strategy, cloud, cybersecurity, data/AI, and industry-specific digital transformation. Comparable to CMC TS across consulting + cloud + cybersecurity + managed services, but operates as a global broad-line incumbent rather than a Vietnam-focused specialist.
- Tata Consultancy Services (TCS): India-headquartered global IT services and consulting giant with deep Vietnam operations, covering cloud, ERP, BFSI digital transformation, cybersecurity, and GenAI services. Comparable to CMC TS in service portfolio and vertical coverage, but at materially larger scale and with global delivery capability.
- NTT Data: Global systems integrator and IT services provider with active Vietnam presence, delivering cloud migration, managed services, SAP/Oracle implementation, and industry-specific digital transformation. Comparable to CMC TS across cloud, managed services, and enterprise application practices, but with significantly broader geographic and capability footprint.
- Samsung SDS: Korean-headquartered global SI with a broad cloud, ERP (Samsung Nexplant), logistics, and digital transformation portfolio, with operations across Southeast Asia. Comparable to CMC TS in SI, cloud, and smart-manufacturing offerings, but operates globally and at much larger scale.
- Infosys: Global IT services and consulting company with established Vietnam presence, offering cloud, SAP/Oracle, AI/GenAI, cybersecurity, and industry-specific transformation. Comparable to CMC TS in cloud, enterprise application, and GenAI capabilities, but with global delivery scale and broader enterprise customer base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
CMC Technology & Solution social profiles
Digital presenceCMC Technology & Solution compliance and trust
Trust signalCompliance4 records
CMC Technology & Solution financial estimates
Financial estimateRevenue estimate
Valuation estimate
CMC Technology & Solution leadership team
Management profileNumber of profiles
Profiles8 records
CMC Technology & Solution funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CMC Technology & Solution M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CMC Technology & Solution
What does CMC Technology & Solution do?
CMC Technology & Solution delivers end-to-end digital transformation services to enterprises and government organizations in Vietnam, combining cloud migration and managed services (AWS, Azure, Oracle Cloud), cybersecurity operations (SOC, threat hunting, WAF, NGFW), AI/GenAI services (C-Agent chatbot, RAG implementation on Amazon Bedrock), and enterprise application implementation (SAP ERP, Salesforce CRM, Genesys contact center) with a proprietary 'Made by CMC' software suite (C-Agent, C-Contract, C-Office, C-Notary, MESalpha Cloud, C-APM) running on the C.OPE2N open infrastructure ecosystem.
Is CMC Technology & Solution a public or private company?
CMC Technology & Solution is a private company. It is classified as corporate owned and is currently operating.
When was CMC Technology & Solution founded?
CMC Technology & Solution was founded in 2019. It employs 501 to 1,000 people.
Where is CMC Technology & Solution based?
CMC Technology & Solution is headquartered in Hanoi, Vietnam, in the Asia region.
How does CMC Technology & Solution make money?
Four revenue lines are on record. IT Services & System Integration is the primary driver. The others are managed Services & Cloud Subscriptions, proprietary Software Subscriptions (Made by CMC) and third-Party Software Licensing (Reseller).
Who are CMC Technology & Solution's main competitors?
Direct peers on record are TMA Solutions, Viettel Solutions, VNPT Technology (VNPT-IT) and FPT Information System (FPT IS). Broad incumbents are Capgemini, Accenture, Tata Consultancy Services (TCS), NTT Data, Samsung SDS and Infosys.
Does CMC Technology & Solution have an API?
No public API is recorded for CMC Technology & Solution.
What industry is CMC Technology & Solution in?
CMC Technology & Solution's product category is Digital Transformation Services & Enterprise IT Systems Integration. Its primary akta.pro industry code is BPAEACAL, Cloud Automation & IaC (Terraform, CI/CD, Policy-as-Code), with a secondary code of BPAEADAE, Identity & Access Management (IAM) Managed Services. Its NAICS code is 54151 and its SIC code is 7370.