What Bolls Heating & Cooling does

Bolls Heating & Cooling is a family-owned HVAC service contractor founded in 1948 by Francis Xavier Bolls in Indianapolis, Indiana, and operating continuously from its original location at 3648 West 16th Street. The company provides residential and light commercial heating, cooling, and indoor air quality services, including AC installation, repair, replacement, and inspection; furnace, boiler, heat pump, and heater services; commercial HVAC; 24/7 emergency repair; and indoor air quality products (iWave air purifiers, dehumidifiers, humidifiers, HEPA filtration). Technicians are NATE-certified and the company operates as a Lennox Premier Dealer, with the company holding Indiana HVAC Contractor License #HC2500009 and multiple staff holding Master HVAC Contractor Licenses.

The business operates a direct-to-consumer service model reaching customers via a 24/7 phone line, an online booking-enabled website (bollscomfort.com), and on-site visits by employed technicians. Revenue is generated through three streams: one-time transaction fees for installations and repairs, recurring annual subscriptions via the Total Comfort Service Plan (two maintenance visits, free parts and labor, priority scheduling), and project facilitation through a financing partnership with Hearth offering loans up to $100,000. Pricing is quote-based, with a $25 introductory discount for first-time customers.

The company employs 11-50 staff across technical and customer service roles, currently led by Sergei (President, Partner & Sales Engineer, since 1986) and Curt (General Manager, since 2007). Customer base consists of residential homeowners and small commercial clients across the Indianapolis metro and Central Indiana, including Avon, Brownsburg, Carmel, Fishers, Greenwood, Noblesville, Westfield, Zionsville, and Bloomington. The company maintains a 4.9-star rating across major review platforms and emphasizes 75+ years of community-rooted service, with no external investment, private equity involvement, or parent company ownership indicated.

Name

Bolls Heating & Cooling

Legal name

Bolls Heating & Cooling

Website

https://bollscomfort.com

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

11–50 employees

Short description

Bolls Heating & Cooling is a family-owned HVAC service company founded in 1948 in Indianapolis, providing residential and commercial heating, cooling, indoor air quality, and 24/7 emergency services across Central Indiana as a Lennox Premier Dealer with NATE-certified technicians and a recurring maintenance subscription plan.

Ownership category

akta.pro rank

Product category

HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Plumbing, Heating, and Air-Conditioning Contractors (23822), Warm Air Heating and Air-Conditioning Equipment and Supplies Merchant Wholesalers (42373)

SIC

Steam & Air-Conditioning Supply (4961)

akta.pro primary industry

HVAC Service, Maintenance & Repair (BPABACAA)

akta.pro secondary industries

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA), HVAC System Replacement & Change-Outs (HSAOAGAB), HVAC Air Filtration & Air Purifier Installation (HSAOAIAC), Humidifier & Dehumidifier Installation & Service (HSAOAIAJ)

Keywords

• HVAC services
• Heating cooling repair
• Furnace installation
• Indoor air quality
• Commercial HVAC

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. HVAC Repair Services: One-time service fees for heating and cooling repairs including AC repair, furnace repair, heat pump repair, and boiler services. Revenue is transaction-based with pricing determined by scope of work.
2. HVAC Installation: One-time fees for new equipment installation including AC installation, furnace installation, heat pump installation, and boiler installation. Revenue is earned through equipment sales markup and labor charges.
3. Maintenance Plans: Recurring subscription-based revenue from Total Comfort Service Plan membership, which provides scheduled maintenance visits, free parts, free labor for covered services, and priority scheduling. Members receive two annual check-ups included in the plan.
4. Financing Services: Partnership with Hearth to provide financing options for customers, with loan amounts up to $100,000. The company earns revenue through customer projects facilitated by financing.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Bolls Heating & Cooling delivers residential and commercial HVAC services across Indianapolis and Central Indiana, including installation, repair, replacement, inspection, and maintenance of air conditioners, furnaces, boilers, heat pumps, and heaters. The company sells and installs indoor air quality equipment such as dehumidifiers, humidifiers, HEPA air filtration, and the iWave air purifier, and offers 24/7 emergency HVAC response. A recurring Total Comfort Service Plan membership, an annual maintenance contract, and Hearth-financed projects round out the offering.

Product overview

Bolls Heating & Cooling is a residential and commercial HVAC service company offering a comprehensive portfolio of heating, cooling, and indoor air quality solutions. The core offerings include AC installation/repair/replacement/inspection, furnace services/maintenance, boiler services, heat pump repair/maintenance/installation, heater repair/installation/maintenance, and commercial HVAC. Add-on products and services include the Total Comfort Service Plan (annual maintenance membership), HVAC financing through Hearth, indoor air quality products (dehumidifiers, humidifiers, HEPA air filtration, iWave Air Purifier), green heating & cooling systems, high velocity systems, and 24/7 emergency HVAC services. The company operates as a Lennox Premier Dealer and NATE-certified contractor serving Indianapolis and surrounding Central Indiana communities since 1948.

Differentiator

Problem solved

Functional benefit

Products and services

• AC Installation New air conditioning system installation for Indianapolis-area homes, including load calculation, ductwork inspection, and custom evaluations.
• AC Repair Diagnostic and repair services for residential AC units, addressing freezing, strange noises, continuous cooling, burning smells, and humidity issues.
• AC Replacement Full air conditioning system replacement for units over 10-15 years old, featuring energy-efficient upgrades with SEER ratings of 16 or higher.
• AC Inspection Comprehensive AC inspection covering refrigerant levels, electrical components, airflow, ductwork, thermostat functionality, filters, and coils.
• Furnace Services Complete furnace services including repair, installation, and maintenance for gas and electric furnaces in Indianapolis and Central Indiana homes.
• Furnace Maintenance Annual furnace maintenance including thorough inspection, cleaning, adjustment, safety testing, and efficiency optimization.
• Boiler Services Boiler repair, installation, and maintenance for both residential and commercial properties, including hydronic heating systems.
• Heat Pump Repair Emergency heat pump repair available 7 days a week, 365 days a year, addressing failures, continuous cycling, and temperature problems.
• Heat Pump Installation Heat pump installation with comprehensive home assessment, professional installation, and post-installation support for year-round heating and cooling.
• Heat Pump Maintenance Heat pump maintenance including electrical connection checks, ductwork inspection, filter cleaning/replacement, and thermostat calibration.
• Heater Repair Emergency heating repair for insufficient heat, strange noises, increased energy bills, uneven heating, and frequent cycling.
• Heater Installation Heater and furnace installation including boilers, centralized air systems, furnaces, heat pumps, and commercial heater installation.
• Heater Maintenance Heater maintenance with detailed inspections, tune-ups, cleaning, wear checks, and efficiency testing.
• Preventative Maintenance Services Preventative maintenance for furnaces, air conditioners, boilers, and heat pumps to extend equipment lifespan and ensure optimal performance.
• Indoor Air Quality Services Indoor air quality solutions including dehumidifiers, humidifiers, air filtration systems, and iWave Air Purifier installation.
• iWave Air Purifier Installation In-duct air purification system installed in furnaces to reduce allergens, bacteria, viruses, and other pollutants from indoor air.
• Commercial HVAC Commercial HVAC installation, maintenance, and repairs for offices, retail spaces, and other businesses in the Indianapolis service area.
• Emergency HVAC Services 24/7 emergency heating and cooling services available year-round for urgent HVAC needs across the Indianapolis service area.
• Green Heating & Cooling Systems Eco-friendly heating and cooling systems designed to reduce carbon footprint and improve energy efficiency.
• High Velocity Systems High-velocity HVAC systems for spaces requiring specialized air distribution solutions.
• Total Comfort Service Plan Annual maintenance plan with two scheduled visits per year, free service calls, free parts and labor (with exclusions), and same-day service for calls before noon.
• HVAC Financing (via Hearth) Financing options for HVAC repairs and installations through Hearth, with loan amounts up to $100,000 and personalized monthly payment plans.

Quantifiable outcome

• Two free annual maintenance visits included with Total Comfort Service Plan (valued at approximately $240 vs typical $120 per visit)
• +1 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• LennoxcoreChannel Partner/ Reseller/ DistributorBolls Heating & Cooling is a Lennox Premier Dealer, installing Lennox equipment known for reliable performance during Indiana's hottest months. Lennox is a leading HVAC equipment manufacturer. As a Premier Dealer, Bolls has access to Lennox products, training, and support.
• NATE (North American Technician Excellence)coreTechnology or IntegrationNATE is the leading certification organization for HVAC technicians. All Bolls technicians are NATE-certified and receive ongoing training to stay current with industry developments. Technicians are regularly tested in written and practical applications.

Scale indicators4 records

Recent moves11 records

Expansion highlights5 records

Direct peers

• One Hour Heating & Air Conditioning: National franchise HVAC services brand operating the same residential heating, cooling, and IAQ service model with similar customer segments. Directly comparable business model with shared focus on residential service contracts and emergency repairs.
• Peterman Brothers: Indianapolis-based home services company providing HVAC, plumbing, and electrical services to residential customers in Central Indiana. Same geographic market and customer base as Bolls with a similar local contractor model.
• Mr. Rooter Plumbing: National franchise brand in the residential home services space offering plumbing and related services through local franchisees. Comparable residential home services business model, although more plumbing-focused than Bolls' HVAC-centric offering.

Broad incumbents

• Trane Technologies: Global HVAC equipment manufacturer with an extensive authorized dealer network that installs and services Trane-branded systems. Comparable to Bolls as a Lennox competitor in the residential HVAC channel, though operating at vastly greater scale across multiple product categories.
• Carrier Global Corporation: Major HVAC manufacturer with a large network of Carrier dealers providing residential installation, service, and maintenance. Represents a broad incumbent in the same residential HVAC equipment and service ecosystem Bolls operates in.
• Goodman Manufacturing: Large-scale residential and light commercial HVAC equipment manufacturer with a broad dealer/installer network. Competes with Lennox for dealer relationships and shapes the equipment ecosystem in which Bolls operates.
• Roto-Rooter: National home services franchise with overlapping residential service offerings and adjacent trades (plumbing, drain cleaning). Serves a comparable homeowner customer base with similar transactional and emergency service dynamics.
• ARS / Rescue Rooter: National residential HVAC, plumbing, and drain services company operating across multiple U.S. markets. Comparable business model focused on residential service, maintenance plans, and emergency response, but at much greater geographic and operational scale.

Others

• Lennox International: Bolls' primary equipment supplier and partner as a Lennox Premier Dealer. Lennox is the manufacturer of the heating and cooling equipment Bolls installs, making it a critical upstream ecosystem participant rather than a direct competitor.
• ServiceTitan: Leading SaaS platform providing operations, dispatch, and CRM software to residential trades contractors including HVAC companies. Represents the enabling technology ecosystem Bolls operates within, not a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/bollsheatingandcooling/reviews

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bolls Heating & Cooling