Lecom

What Lecom does

Lecom Tecnologia S.A. is a privately held Brazilian software company headquartered in Bauru, São Paulo, with a secondary office in São Paulo city. Founded in 1995 (some sources cite 1996), the company has operated for approximately 30 years in the intelligent process management and hyperautomation segment, serving large enterprises, government entities, and cooperatives across Brazil.

The company's core product is the Plataforma Lecom, a hyperautomation platform that combines Business Process Management (BPM), Robotic Process Automation (RPA), artificial intelligence, and integration capabilities in a single unified architecture. The platform supports low-code/no-code process modeling, document summarization and interpretation, AI Agent orchestration, and native integration with major ERPs (SAP, Oracle, Totvs Protheus) plus 7,500+ third-party connectors via Zapier. Vertical-specific modules address Shared Services Centers (CSC Inteligente), HR (RH Inteligente), medical cooperatives (Cooperativas Médicas), and education (Educação). Lecom is the first and only Brazilian intelligent process management company to hold ISAE 3402 certification, renewed annually since first issuance, alongside LGPD and ISO 9001 compliance.

Lecom operates a direct enterprise sales model with consultative selling, supplemented by SI/implementation partners (Nexum, Intregralys, Join4) and a content-led demand generation motion. Revenue is generated through platform subscriptions and professional services. The customer base spans more than 40 named enterprise logos including Gov.br, Honda, Hermes Pardini, Grupo Fleury, Unimed Curitiba, Localiza, ASICS, Comgas, and a network of Sicoob credit cooperatives. In 2025 the company expanded internationally to Angola via a partnership with TIS and launched Plataforma Lecom 6.0 along with the Agente de IA product line.

Name

Lecom

Legal name

Lecom Tecnologia S. A.

Website

https://lecom.com.br

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

101–250 employees

Short description

Lecom Tecnologia is a Brazilian enterprise software company offering a hyperautomation platform that combines BPM, RPA, AI, and system integration to automate business processes for large enterprises, government entities, and cooperatives across regulated industries.

Ownership category

akta.pro rank

Product category

Intelligent Process Automation Software

NAICS

Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

akta.pro secondary industries

Low-Code/No-Code Application Platforms (HDAEAKAA), Business Rules & Decision Management Platforms (BRMS/DMN) (HDAEAKAG), ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)

Keywords

• Business process management
• Robotic process automation
• Hyperautomation platform
• Intelligent process automation
• Workflow automation software

Headquarters

HQ city

Jardim Paulista

HQ country

Brazil

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Platform Software Licensing: SaaS-based platform subscription for process automation and management, with cloud-native deployment
2. Professional Services: Implementation, consulting and training services for platform deployment and process automation projects

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Lecom develops and sells the Plataforma Lecom, a cloud-native hyperautomation platform that combines Business Process Management (BPM), Robotic Process Automation (RPA), Artificial Intelligence (including AI Agents and document interpretation), and low-code/no-code development in a single solution. The platform enables organizations to model, automate, orchestrate, integrate, and analyze end-to-end business processes with native connectors to major ERPs (SAP, Oracle, Protheus) and 7,500+ third-party tools via Zapier. It also offers vertical-specific modules for HR, Shared Services Centers, Medical Cooperatives, and Education, all backed by ISAE 3402 security certification.

Product overview

Lecom offers a unified hyperautomation platform for intelligent process management, combining BPM (Business Process Management), RPA (Robotic Process Automation), AI, and workflow orchestration in a single solution. The core Plataforma Lecom serves as the central hub, complemented by vertical-specific modules including RH Inteligente (HR automation), CSC Inteligente (Shared Services Center management), Cooperativas Médicas (healthcare cooperatives), and Educação (education sector). The platform also includes dedicated capabilities for Low-Code Development, Workflow Management, and AI Agents. All components share the same architecture, enabling end-to-end process automation, system integration (SAP, Oracle, Protheus, Zapier), and intelligent document processing across industries including credit cooperatives, healthcare, education, government, and enterprise.

Differentiator

Problem solved

Functional benefit

Brands

• Lecom IA: AI-powered intelligent process management platform combining artificial intelligence with business process automation.
• Plataforma Lecom

Products and services

• Plataforma Lecom Cloud-native hyperautomation platform combining BPM, RPA, AI, low-code development and integration for end-to-end intelligent process management, targeting large enterprises and government entities undergoing digital transformation.
• Lecom RPA Robotic Process Automation technology integrated with the Lecom platform for automating repetitive and rule-based tasks, with AI capabilities for intelligent document processing and decision-making, sold to enterprise and government customers.
• Lecom IA (AI Agent) AI-powered agent technology enabling autonomous process orchestration with governance, guardrails, and intelligent decision-making capabilities for complex business workflows, including natural language processing via ChatGPT integration and AI-driven document summarization/interpretation.
• Lecom BPM (Business Process Management) Standalone Business Process Management module enabling visual process modeling, workflow automation, and continuous process improvement with no-code/low-code capabilities, sold to enterprises for digital process transformation.
• RH Inteligente (Intelligent HR) HR-specific process automation offering covering recruitment, onboarding, document validation, performance indicators, and employee lifecycle management with AI-powered analytics, sold as a verticalized solution to HR departments in enterprise customers.
• CSC Inteligente (Intelligent Shared Services Center) Shared Services Center automation offering enabling centralized management of cross-departmental processes including Finance, HR, Procurement, IT, Legal, and Administrative operations, sold to enterprises establishing or modernizing Shared Services Centers.
• Lecom para Cooperativas Médicas Healthcare cooperative vertical solution automating administrative, commercial, and operational processes specific to medical cooperatives including Unimed networks, with member service, credentialing and back-office workflow automation.
• Lecom para Educação Education sector vertical for automating academic and administrative processes including student onboarding, enrollment, and back-office operations for educational institutions such as Ser Educacional and Senac.
• Low-Code Development Platform Low-code/no-code development environment enabling professionals without technical backgrounds to design, build, and modify process workflows and applications, sold as an entry point for citizen developers within enterprise customers.
• Workflow Management Visual workflow management offering for designing, executing, and monitoring business process flows with complete traceability and audit trails, sold to enterprises as a standalone workflow automation capability.

Quantifiable outcome

• 30-72% reduction in process response/execution time
• +6 more outcomes

Named customers23 records

Segments12 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability7 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Join4coreImplementation/ SI/ Consulting Partner · 20 May 2026Join4 is a co-implementation partner for CSC (Shared Services Centers) projects, combining Lecom's hyperautomation platform with Join4's consulting expertise in CSC structuring, evolution and scale. Joint VIP Premium sponsors at SSKE 2026, positioning together as strategic partners for CSC transformation.
• NexumcoreImplementation/ SI/ Consulting PartnerNexum is a strategic implementation partner for Lecom, specializing in credit union (cooperativas de crédito) deployments. They use a structured methodology for fast and intuitive implementation, working closely with Lecom to deliver process automation projects to cooperatives. Nexum has helped Lecom expand presence in over 50 credit cooperatives.
• IntregralyscoreStrategic or Co-development PartnerIntregralys is a consulting firm partner that has been creating content and providing expertise on Lecom's integration capabilities since 2004. They specialize in business management, process management, and business intelligence, delivering projects through the Lecom platform.
• TIS (Tecnologia e Inovações)minorStrategic or Co-development PartnerTIS is a partner mentioned in the context of Lecom's international expansion to Angola, representing market development partnership for expansion beyond Brazil.

Scale indicators28 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Appian: Low-code process automation and iBPMS platform with strong AI and case management capabilities. Competes for the same enterprise BPM and process intelligence workloads as Lecom.
• UiPath: Global leader in RPA and hyperautomation with growing BPM/agentic AI capabilities. Direct competitor for RPA, AI, and process orchestration deals, with Brazilian enterprise presence.
• Bizagi: Latin American (Colombian) intelligent BPM and low-code automation platform. Closest geographic and product peer to Lecom, competing for the same BPM/digital transformation deals across LATAM.
• Automation Anywhere: Global RPA and AI-driven process automation vendor. Competes head-to-head with Lecom's RPA and hyperautomation offerings for enterprise and shared services center workloads.
• Camunda: Open-source BPMN workflow and decision automation platform. Direct competitor in the BPM and process orchestration layer that Lecom targets.

Emerging players

• Bonitasoft: Open-source BPM and workflow automation platform. Competes in the BPM layer with focus on customization and developer-led deployments, overlapping with Lecom's process modeling and orchestration features.

Broad incumbents

• Pegasystems: Low-code BPM, CRM, and RPA platform with strong case management and AI. Broad incumbent with overlapping intelligent automation capabilities for enterprise customers.
• TOTVS: Brazil's largest enterprise software vendor and the maker of Protheus ERP, which Lecom natively integrates with. Comparable because it sells into the same Brazilian enterprise accounts and increasingly offers process/automation capabilities.
• ServiceNow: Enterprise cloud platform spanning ITSM, workflow, hyperautomation, and AI agents. Competes with Lecom's CSC and ITSM-adjacent capabilities as part of a much broader portfolio.
• Microsoft Power Platform: Bundled low-code, RPA (Power Automate), and AI capabilities inside the Microsoft ecosystem. Broad incumbent competing on price and ecosystem for BPM/automation deals, including in Brazil.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@LecomTecnologia
• LinkedInlinkedin.com/company/lecomtecnologia
• Xx.com/LecomTecnologia
• Facebookfacebook.com/lecomtecnologia

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lecom