Tivoli

What Tivoli does

Tivoli Associates, Inc. is a privately held, founder-led software and IT services company founded in 1999 by Ross Battaglia and headquartered in Austin, Texas. The firm focuses exclusively on supporting and enhancing IBM Storage Protect (formerly Tivoli Storage Manager) deployments, serving organizations that rely on this enterprise platform for backup, disaster recovery, and storage management. Tivoli maintains a direct Tier One partner relationship with IBM, and IBM uses the company as a Subject Matter Expert to write certification exams, develop training documentation, and conduct code and QA testing before Storage Protect product launches.

The company's core product is TSMManager, a proprietary Windows-based monitoring and management platform for IBM Storage Protect environments. Architecturally, TSMManager consists of three components: a central collector Windows service that handles all communication with up to 30 TSM servers via the standard administrative command line program (dsmadmc); viewer functions that supply the user interface and communicate with the collector over TCP/IP on port 1955; a built-in web server enabling vaulting list retrieval and access for non-administrative users; and an optional Windows agent for node scheduler manipulation. Functional capabilities include vaulting, backupset generation, alerting and reporting, historical data gathering, manual operations, utilities, display functions, and reporting. Tivoli also delivers professional consulting services covering Storage Protect implementations, backup and recovery strategy, disaster recovery planning, and data center relocation.

Tivoli generates revenue through a hybrid of perpetual software licensing and recurring support. Each IBM Storage Protect server managed under TSMManager carries a $3,800 one-time license fee, plus a mandatory annual software subscription and support fee set at 15% of list price (approximately $570 per server per year). Additional Collector licenses are available at $3,800 each when separate location management is required. Distribution is direct: enterprise customers purchase through the company website, supplemented by a 30-day free evaluation, downloadable product manual, and direct phone/email contact. The company operates globally from Austin, TX with a secondary office in Derry, NH, and serves hundreds of enterprise customers across multiple industries using the IBM Storage Protect installed base.

Name

Tivoli

Legal name

Tivoli Associates, Inc.

Website

https://tivoliassociates.com

Company type

Private

Founded year

1999

Operating status

Operating

Short description

Tivoli Associates provides the proprietary TSMManager monitoring software and consulting services to enterprises using IBM Storage Protect (formerly Tivoli Storage Manager). The Windows-based platform centrally manages up to 30 servers per collector, backed by Tivoli's direct Tier One IBM partnership and over 20 years of storage management expertise.

Ownership category

akta.pro rank

Product category

Enterprise Storage Management Software

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Systems Engineering & Technical Program Management (BPAHAIAI)

akta.pro secondary industry

Lease, Warranty & Maintenance Management Services (BPAEAOAL)

Keywords

• Enterprise storage management
• IBM Storage Protect monitoring
• Backup and recovery software
• Disaster recovery consulting
• Data center IT services

Headquarters

HQ city

Kailua

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Software Licenses: TSMManager is sold as a perpetual software license. Each license is priced per IBM Storage Protect server managed, with a base license fee of $3,800 per server. Additional Collector licenses are available at $3,800 each if separate location management is required.
2. Software Subscription and Support: Annual software subscription and support is priced at 15% of the list price per TSM server license, equating to $570 per server annually. This provides ongoing support, updates, and maintenance services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Tivoli Associates develops and sells TSMManager, a proprietary Windows-based monitoring and management platform that enhances IBM Storage Protect (formerly Tivoli Storage Manager) server environments, and provides professional consulting services including TSM implementations, backup and recovery strategy, disaster recovery planning, and data center relocation. The company sells software under a perpetual license model with mandatory annual support at 15% of list price.

Product overview

Tivoli Associates offers a single unified product called TSMManager, a proprietary software tool that enhances IBM Storage Protect (formerly Tivoli Storage Manager) environments. The company also provides professional consulting services including TSM implementations, backup and recovery strategies, disaster recovery planning, and storage implementation services. TSMManager serves as the central software product, while the company's expertise in IBM Storage Protect underpins their service offerings.

Differentiator

Problem solved

Functional benefit

Brands

• TSMManager: Proprietary software that significantly enhances customers' IBM Spectrum Protect / TSM usage and experience. Designed to allow users to easily monitor the state and manipulate objects of IBM Storage Protect servers. Includes vaulting, backupset generation, alert/reporting, data gathering, manual operations, utilities, display functions, reports, and web access for non-TSM administrators.

Products and services

• TSMManager TSMManager is a proprietary Windows-based monitoring and management platform for IBM Storage Protect (formerly Tivoli Storage Manager) servers. It consists of a central collector service that communicates with up to 30 TSM servers, viewer interfaces for user access on multiple PCs, a built-in web server for vaulting access by non-administrative users, and an optional Windows agent for node scheduler management. Functions include vaulting, backupset generation, alerting/reporting, data gathering, manual operations, utilities, display functions, reports, and web access for non-TSM administrators. It is sold as a perpetual license at $3,800 per TSM server with mandatory 15% annual support.
• IBM Storage Protect Consulting Services Professional consulting services delivered to enterprises running IBM Storage Protect (formerly Tivoli Storage Manager). Engagements include TSM implementations, backup and recovery strategy design, disaster recovery planning, storage implementation plans, and data center relocation support, delivered under Tivoli's direct Tier One IBM relationship.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature6 records

Partnerships

One partnership is on record.

• IBMcoreStrategic or Co-development PartnerIBM granted Tivoli Associates, Inc. a direct Tier One relationship to provide services, support, and development on IBM Storage Protect (formerly Tivoli Storage Manager). IBM utilizes their extensive experience for Subject Matter Experts on TSM to write and develop Tivoli Storage Certification exams, training documentation, code development and quality assurance testing before product launches. Tivoli Associates is the leading expert resource for IBM on IBM Storage Protect, worldwide.

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Commvault: Commvault is a large, established enterprise data protection and information management platform competing for the same backup/recovery budget that drives TSMManager sales, though it operates as a broad portfolio rather than a TSM-specific tool.
• Veeam Software: Veeam is a leading backup and data management vendor for virtual and cloud environments, competing for the same enterprise backup budget that funds TSM/Storage Protect purchases and thereby affecting Tivoli's addressable footprint.
• Cohesity: Cohesity provides a hyperconverged secondary storage and backup platform that competes for the same enterprise backup/DR spend as IBM Storage Protect, indirectly pressuring Tivoli's customer base as consolidation vendors displace TSM.
• Veritas Technologies: Veritas (NetBackup, Backup Exec) is a longstanding enterprise backup and storage management incumbent targeting the same backup/DR and compliance use cases that Tivoli addresses inside IBM Storage Protect environments.
• Rubrik: Rubrik is a cloud-native data management and backup vendor whose modern platform competes directly with on-prem TSM/Storage Protect deployments, thereby shaping the migration headwind that bears on Tivoli's long-term TAM.
• Actifio (Dell Technologies): Actifio, now part of Dell, delivers copy-data management and data virtualization for enterprise backup/DR use cases that overlap with TSMManager's operational focus on Storage Protect environments.
• IBM (Storage Protect / Spectrum Protect): IBM owns and develops Storage Protect (formerly Tivoli Storage Manager), the underlying platform Tivoli's product is built on; IBM is both Tivoli's most strategic partner and the entity whose native roadmap most threatens TSMManager's positioning.

Others

• Quantum Corporation: Quantum provides enterprise storage hardware and data protection solutions adjacent to the backup/DR infrastructure Tivoli supports, making it a comparable data-protection-adjacent incumbent though not a direct TSM/Storage Protect tooling competitor.

Direct peers

• BridgeSTOR: BridgeSTOR offers storage virtualization and replication products that interoperate with IBM Spectrum Protect/TSM environments, placing it in the same niche tooling category as TSMManager for multi-server management and operational automation.
• Catalogic Software: Catalogic's DPX product is purpose-built to copy and replicate IBM Spectrum Protect (TSM) backups, making it a direct competitor in the same IBM Storage Protect tooling niche as TSMManager, addressing overlapping operational and DR use cases for TSM customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tivoli