SMSEagle
SMSEagle (Proximus Sp. z o.o., Poznań, Poland) designs and manufactures on-premise hardware SMS/MMS gateways for organizations needing internet-independent, secure alerting across IT, industrial, building automation, healthcare, and public-sector use cases.
- Company typePrivate
- Founded2012
- HeadquartersPoznan, Poland
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What SMSEagle does
SMSEagle, a brand of Proximus Sp. z o.o. (Poznań, Poland), designs and manufactures on-premise hardware SMS/MMS gateways marketed to organizations that require alerting independent of third-party cloud services and internet connectivity. The core platform consists of three Linux-based appliances (MHD-8100 single-modem, NXS-9750 dual-modem, NXS-9700 PRO eight-modem, with a 5G variant) that use a SIM card to connect directly to cellular networks and run an embedded Apache2 + PostgreSQL stack. Devices expose a REST/JSON-RPC API (with code samples in PHP, C#, Java, Python, Perl, PowerShell, CURL, C++, VBA), an embedded SMPP server, and integrations including LDAP, webhooks, MQTT, Email-to-SMS, Outlook plugin, digital I/O, and Signal/WhatsApp bridges. Throughput scales from 30 SMS/min (single modem) to 240 SMS/min (eight modem), with features such as failover clusters, modem failover, MFA, allow/deny lists, escalation, shift management, and autoreply.
The company monetizes primarily through one-time hardware sales via an e-commerce storefront (store.smseagle.eu) and a global authorized reseller network, complemented by recurring extended warranty, premium PLUS support packages, and post-warranty support subscriptions (multi-year SKUs). Distribution combines direct enterprise sales, channel partners (target EUR 100k annual partner revenue opportunity), and a rent-before-purchase evaluation program. Certifications include ISO/IEC 27001:2022, EN 18031-1/2, GDPR, CE, FCC, UKCA, RCM, PTCRB, CB Scheme, and carrier approvals from Verizon and AT&T.
Named enterprise customers span banking (Raiffeisen Bank, Gerber Life Insurance), industrial (Honeywell, GE, De Dietrich, Johnson Controls), technology (IBM, HP, Salesforce, TrendMicro, CDW), consumer goods (Nestle, HARIBO, Belcorp, Circle K), media and motorsport (BBC, Mercedes AMG Petronas, Motorola), healthcare and humanitarian (Philips, AVADAR polio surveillance across 10+ African countries, Norwegian Red Cross), and government (Gmina Masłów). Use cases cluster around IT/OT monitoring, building automation, industrial equipment alerts, citizen communications, two-way communication with distributed workforces, and disease surveillance in low-connectivity environments.
SMSEagle firmographics
Firmographics- Name
- SMSEagle
- Legal name
- Proximus Sp. z o.o.
- Website
- https://smseagle.eu
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SMSEagle (Proximus Sp. z o.o., Poznań, Poland) designs and manufactures on-premise hardware SMS/MMS gateways for organizations needing internet-independent, secure alerting across IT, industrial, building automation, healthcare, and public-sector use cases.
- Ownership category
- akta.pro rank
SMSEagle industry classification
Industry- Product category
- Hardware SMS/MMS Gateway Devices
- NAICS
- Telephone Apparatus Manufacturing (33421), Telecommunications (517)
- SIC
- Communications Equipment, Nec (3669), Telephone & Telegraph Apparatus (3661)
- akta.pro primary industry
- Cellular IoT/M2M Gateways & Routers (LTE/5G) (HDAFAIAF)
- akta.pro secondary industries
- SMS/RCS Messaging Platforms (BPAMACAF), SMS/MMS & Messaging Marketing Services (Text, RCS, WhatsApp/OTT) (MPAAAIAB)
Keywords
Where SMSEagle is headquartered
LocationHeadquarters
- HQ city
- Poznan
- HQ country
- Poland
- HQ region
- Europe
Offices1 record
Markets served
SMSEagle business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Hardware Device Sales: Sale of physical SMS/MMS gateway hardware devices. Three product lines: Single modem, Dual modem, and Eight modem (PRO) series. One-time purchase with device ownership.
- Extended Warranty & Support Services: Optional extended warranty and technical support services. Standard 2-year warranty included. Extended options: 3-year, 5-year warranties, and premium PLUS packages with advanced hardware replacement and premium SLA.
- Post-Warranty Support Packages: Technical support packages available after warranty expiration. 1, 2, or 3 year options providing continued support, software updates, and technical assistance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Standard warranty and support included with device purchase |
| Subscription | Multi-year contract | Extended Warranty 3 or 5 years |
| Subscription | Multi-year contract | Extended PLUS warranty with premium SLA (5 years) |
| Subscription | Multi-year contract | Post-warranty support packages |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels8 records
SMSEagle product offering
Product offeringCore offering
SMSEagle manufactures on-premise hardware SMS/MMS gateway devices that connect directly to cellular carriers via SIM card, enabling organizations to send and receive SMS/MMS messages without internet dependency or third-party cloud services. The portfolio spans three product lines — single-modem (MHD-8100, up to 30 SMS/min), dual-modem (NXS-9750, up to 60 SMS/min), and eight-modem PRO series (NXS-9700, up to 240 SMS/min) — backed by API, webhooks, LDAP, MQTT, SMPP, and multi-channel messaging integrations. Recurring revenue is generated through optional extended warranty, premium PLUS support, and post-warranty support packages.
Product overview
SMSEagle is a manufacturer of on-premise hardware SMS/MMS gateways for reliable alerts and notifications. The product portfolio consists of three hardware gateway lines: the MHD-8100 single-modem (up to 30 SMS/min), the NXS-9750 dual-modem (up to 60 SMS/min with automatic modem failover), and the NXS-9700 PRO eight-modem (up to 240 SMS/min for high-volume deployments). All devices operate offline without internet dependency, using SIM cards to connect directly to cellular networks. Beyond the core hardware, SMSEagle offers layered software features including email-to-SMS, web-GUI, API integration, LDAP, MQTT, SMPP, webhooks, and multi-channel messaging (SMS, MMS, voice, WhatsApp, Signal), backed by optional extended warranty and premium support service packages.
Differentiator
Problem solved
Functional benefit
Products and services
- MHD-8100 (Single Modem Series) Entry-level on-premise hardware SMS gateway with a single built-in 3G/4G modem, capable of sending up to 30 SMS per minute. Designed for organizations needing a low-throughput, internet-independent alerting device that supports digital I/O, API integration, email-to-SMS, and web-based GUI control.
- NXS-9750 (Dual Modem Series) Mid-range on-premise hardware SMS gateway with two built-in 3G/4G modems, supporting up to 60 SMS per minute and providing automatic modem failover when one carrier network becomes unavailable. Targets organizations needing higher throughput and resilience than the single-modem model.
- NXS-9700 PRO (Eight Modem Series) High-capacity on-premise hardware SMS gateway with up to eight built-in 3G/4G/5G modems supporting up to 240 SMS per minute, designed for high-volume enterprise and carrier-grade deployments.
- NXS-9700-5G (5G Modem Variant) 5G modem variant of the NXS-9700 PRO eight-modem hardware SMS gateway, supporting 5G cellular connectivity with CE and FCC certifications for the EU and US markets.
- Accessories Supplementary hardware accessories for SMSEagle gateways, including antennas, temperature sensors, and other peripheral devices that extend the gateway's monitoring and connectivity capabilities.
- Extended Warranty & Support (3 or 5 years) Optional multi-year service extending the standard hardware warranty and technical support to 3 or 5 years, including continued technical support and ongoing software updates for long-term deployments.
- Extended Warranty & Support PLUS (5 years) Premium 5-year warranty and support package offering advanced hardware replacement (advance shipment before return, shipment within 48 business hours), premium SLA with 2x faster response times, prepaid return shipping, and EU or global coverage options.
- Post-Warranty Support Packages (1, 2, or 3 years) Optional multi-year technical support packages for devices out of warranty, providing continued remote support, configuration assistance, and API support for 1, 2, or 3 years. Does not include hardware warranty or free repairs.
Quantifiable outcome
- SMS messages achieve 95% read rate within 5 minutes and 90-second response time
- +3 more outcomes
Companies that use SMSEagle
Customer profileNamed customers25 records
Segments7 records
Ideal customer profiles4 records
SMSEagle technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability2 records
Feature17 records
SMSEagle partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Sales Partners NetworkcoreGlobal network of authorized sales partners distributing SMSEagle hardware SMS gateway devices. Partners benefit from revenue opportunity up to 100,000 EUR annually with low entry threshold, fast portfolio upgrade, and marketing and sales support. Partners can integrate single API to manage multiple communication channels including SMS, MMS, WhatsApp, and Facebook Messenger.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
SMSEagle competitors and assessment
Company assessmentDirect peers
- Sierra Wireless (Semtech): Cellular IoT gateway and router manufacturer (now part of Semtech) with LTE/5G devices supporting SMS, MQTT, and industrial protocols. Direct comparable in hardware cellular gateway category serving enterprise and industrial customers.
- MultiTech Systems: US-based manufacturer of cellular IoT/M2M gateways, modems, and routers (LTE/5G) with SMS functionality for industrial alerting. Highly comparable to SMSEagle as a hardware-first, cellular-connected device vendor serving enterprise and IIoT use cases.
- Teltonika Networks: Lithuanian manufacturer of cellular routers, gateways, and IoT devices with SMS functionality. Closely comparable European-based hardware vendor with similar go-to-market focus on industrial/enterprise cellular gateways.
- u-blox: Swiss provider of cellular modules, chipsets, and positioning solutions for IoT. Comparable as a cellular hardware enablement vendor powering SMS/M2M gateways and IoT devices, though operating at the module/chipset layer rather than finished gateway.
- Digi International: Manufacturer of cellular routers, gateways, and embedded modules for industrial IoT and enterprise connectivity. Comparable to SMSEagle as a hardware SMS/cellular gateway vendor with carrier certifications and integration into enterprise IT/OT environments.
Broad incumbents
- Advantech: Global industrial IoT and embedded computing company offering cellular gateways, edge devices, and industrial communication platforms. Comparable to SMSEagle at the hardware gateway/edge device layer, but operates as a much broader incumbent across the full industrial automation stack.
- Twilio: Dominant cloud communications platform offering SMS APIs, WhatsApp, voice, and omnichannel messaging. Indirect incumbent competing for the same end-customer SMS/alerting workloads but delivering via cloud API rather than on-premise hardware.
- Clickatell: Messaging platform offering SMS gateway, WhatsApp Business, and USSD across 190+ countries. Comparable to SMSEagle at the SMS alerting/customer communication use case but delivered as a cloud service rather than hardware gateway.
- Sinch: Global CPaaS provider of SMS, RCS, WhatsApp, and messaging APIs at carrier-grade scale. Comparable as an enterprise SMS/alerting solution competing for the same workload as SMSEagle but via cloud delivery.
Emerging players
- Ozeki SMS Gateway: Hungarian-based SMS gateway software/hardware provider with overlapping product positioning (SMS gateway for enterprise alerting, API integration, multi-channel). Comparable as a niche European competitor in the on-premise or self-hosted SMS gateway category.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
SMSEagle social profiles
Digital presenceSMSEagle compliance and trust
Trust signalCompliance13 records
SMSEagle financial estimates
Financial estimateRevenue estimate
Valuation estimate
SMSEagle leadership team
Management profileNumber of profiles
Profiles1 record
SMSEagle funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SMSEagle M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SMSEagle
What does SMSEagle do?
SMSEagle manufactures on-premise hardware SMS/MMS gateway devices that connect directly to cellular carriers via SIM card, enabling organizations to send and receive SMS/MMS messages without internet dependency or third-party cloud services. The portfolio spans three product lines — single-modem (MHD-8100, up to 30 SMS/min), dual-modem (NXS-9750, up to 60 SMS/min), and eight-modem PRO series (NXS-9700, up to 240 SMS/min) — backed by API, webhooks, LDAP, MQTT, SMPP, and multi-channel messaging integrations. Recurring revenue is generated through optional extended warranty, premium PLUS support, and post-warranty support packages.
Is SMSEagle a public or private company?
SMSEagle is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SMSEagle founded?
SMSEagle was founded in 2012. It employs 11 to 50 people.
Where is SMSEagle based?
SMSEagle is headquartered in Poznan, Poland, in the Europe region.
How does SMSEagle make money?
Three revenue lines are on record. Hardware Device Sales are the primary driver. The others are extended Warranty & Support Services and post-Warranty Support Packages.
Who are SMSEagle's main competitors?
Direct peers on record are Sierra Wireless (Semtech), MultiTech Systems, Teltonika Networks, u-blox and Digi International. Broad incumbents are Advantech, Twilio, Clickatell and Sinch. Ozeki SMS Gateway is listed as an emerging player.
Does SMSEagle have an API?
Yes. SMSEagle provides a REST/HTTP API and JSON-RPC API for sending and receiving SMS/MMS messages from external applications and systems. The API supports HTTPS, access token authentication, and webhook callbacks for incoming messages and delivery status reports. Rate limits vary by model: single-modem up to 30 SMS/min, dual-modem up to 60 SMS/min, and eight-modem up to 240 SMS/min. The API can handle up to 200 SMS/min via queued requests. Code samples are provided for PHP, C# .NET, Java, Python, Perl, PowerShell, CURL, C++, and VBA. Developer documentation is at www.smseagle.eu/api.
What industry is SMSEagle in?
SMSEagle's product category is Hardware SMS/MMS Gateway Devices. Its primary akta.pro industry code is HDAFAIAF, Cellular IoT/M2M Gateways & Routers (LTE/5G), with a secondary code of BPAMACAF, SMS/RCS Messaging Platforms. Its NAICS code is 33421 and its SIC code is 3669.