Gillmore Security Systems, Inc

What Gillmore Security Systems, Inc does

Gillmore Security Systems, Inc. is a third-generation, family-owned security and life-safety provider founded in 1971 and headquartered in Oakwood Village (Cleveland), Ohio. The company designs, installs, monitors, and services intrusion detection, fire alarm, access control, digital video surveillance, and environmental monitoring systems for residential and commercial customers across Northeast Ohio, with branch offices in Akron, Youngstown, and Vandalia (Dayton). Its operating model centers on custom-designed, predominantly hardwired systems using Honeywell platforms, paired with an in-house UL Five Diamond and CSAA Five Diamond certified 24/7 monitoring command center staffed by Gillmore associates, which the company identifies as its primary differentiator versus competitors that outsource monitoring to wholesale centers. The company has grown organically and through acquisitions (Worldwide Security in 2011, ABLE Security in 2012, and State Alarm), employs more than 40 service professionals with an average technician tenure of approximately 15 years, and generates revenue from a mix of recurring monthly monitoring subscriptions, one-time installation projects, ongoing service and repair contracts, new-construction builder partnerships, and service transfers that capture customers from competing alarm providers. Go-to-market combines consultative field sales, inside sales via phone/email, and builder channel programs, with no public pricing, no third-party distribution, and no disclosed revenue.

Name

Gillmore Security Systems, Inc

Legal name

Gillmore Security Systems, Inc

Website

https://gillmoresecurity.com

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

11–50 employees

Short description

Gillmore Security Systems is a third-generation, family-owned security and fire alarm provider founded in 1971, serving residential and commercial customers across Northeast Ohio with custom-designed intrusion, fire, access control, and video systems monitored from its in-house UL Five Diamond certified command center.

Ownership category

akta.pro rank

Product category

Security System Installation and Monitoring Services

NAICS

Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162)

SIC

Auto Controls For Regulating Residential & Comml Environments (3822)

akta.pro primary industry

Commercial & Industrial Alarm Monitoring (BPAKAFAB)

akta.pro secondary industries

Fire Alarm Monitoring & Dispatch (BPAKAFAC), Environmental & Technical Alarm Monitoring (Temperature, Water Leak, Gas, Power) (BPAKAFAG)

Keywords

• Security system monitoring
• Commercial alarm systems
• Residential security systems
• Access control systems
• Fire alarm systems

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Security System Monitoring Services: Recurring monthly monitoring fees for residential and commercial security systems. Local in-house monitoring provides quality control and faster response times compared to outsourced alternatives. Monthly reports available for commercial customers tracking system usage.
2. Security System Installation: One-time equipment sales and professional installation services for new security systems. Includes fire alarms, intrusion detection, access control, digital video, and environmental monitoring. Custom designed systems tailored to individual customer requirements.
3. Service and Repair: Repair service program keeping equipment in optimal condition. Service transfers allow monitoring of existing equipment from other providers. Next day and same day response capabilities.
4. New Construction Programs: Builder incentive programs including pre-wire discounts, structured wiring packages, basic security packages, builder rewards, model home programs, and joint advertising opportunities. Generates recurring business from new construction.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels8 records

Core offering

Gillmore Security Systems custom-designs, installs, and monitors residential and commercial security systems including intrusion detection, fire alarm systems, access control, digital video surveillance, and environmental monitoring (carbon monoxide, natural gas, temperature, water). All installations and ongoing alarm monitoring are supported by an in-house UL Five Diamond certified command center staffed 24/7 by Gillmore associates, with systems primarily built on Honeywell platforms.

Product overview

Gillmore Security Systems is a third-generation family business providing residential and commercial security solutions in Northeast Ohio since 1971. The company operates as a single unified service offering built around their in-house UL Five Diamond certified monitoring center. Their core product portfolio includes Home Security Systems and Business Security Systems, supported by modular components including Access Control Systems, Fire Alarm Systems, and Digital Video Security systems. Additional services include Service Transfers (for customers switching from other providers) and New Construction Security installations with builder incentive programs. All systems are custom-designed rather than packaged, and the company emphasizes local in-house monitoring and service as their primary differentiator.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Security Systems Custom-designed residential security systems for homeowners in Northeast Ohio providing protection from intruders, carbon monoxide, and fires. Each system is individually designed based on an on-site consultation and includes 24/7 monitoring backed by the in-house UL Five Diamond command center.
• Business Security Systems Commercial security systems for businesses of all sizes (Fortune 100 corporations to small family-owned businesses) including consultation, installation, training, monitoring, and service for access control, intrusion detection, fire systems, digital video systems, environmental monitoring, and back-up systems.
• Security System Monitoring In-house UL Five Diamond certified monitoring service staffed 24/7 by Gillmore Security associates (not outsourced to wholesale monitoring houses) providing local alarm monitoring for residential and commercial security systems with quicker response times, quality control over dispatching, and local jurisdiction knowledge. Monthly usage reports are provided to commercial customers.
• Access Control Systems

Quantifiable outcome

• Average service technician tenure of approximately 15 years indicating workforce stability and expertise retention
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Eleven partnerships are on record, tiered acquisition, core and minor.

• ABLE SecurityacquisitionStrategic or Co-development Partner · 1 April 2012ABLE Security merged with Gillmore Security Systems in April 2012. ABLE Security had provided professional and reliable service to customers for over 40 years before the merger, with all customer accounts transferred to Gillmore.
• Worldwide SecurityacquisitionStrategic or Co-development Partner · 8 December 2011Northeast Ohio-based security company acquired by Gillmore Security Systems in December 2011, expanding Gillmore's market presence and customer base in the region.
• HoneywellcoreTechnology or IntegrationHoneywell Authorized Security Dealer providing access to Honeywell security equipment, platforms, and Total Connect 2.0 remote services solutions. The partnership enables Gillmore to offer industry-leading security hardware and integrated mobile control features.
• Home Builders Association (HBA)coreGTM or Marketing PartnerIndustry association partnership providing referral opportunities and credibility in the new construction segment. Facilitates builder partnership programs including pre-wire discounts and joint advertising.
• National Burglar and Fire Alarm Association (NBFAA)coreGTM or Marketing PartnerNational industry association membership providing standards adherence, ethical guidelines (National Code of Ethics), and marketing resources. NBFAA provides free consumer brochures and maintains quality standards for member companies.
• Ohio Electronic Life Safety & Security Association (OELSSA)coreGTM or Marketing PartnerState-level industry association representing security and life safety companies in Ohio. Provides networking, advocacy, and standards development for member companies.
• Central Station Alarm Association (CSAA)coreGTM or Marketing PartnerIndustry association for alarm monitoring companies providing Five Diamond certification program and industry standards for monitoring services.
• American Society for Industrial Security (ASIS)minorGTM or Marketing PartnerInternational organization for security professionals providing resources, certifications, and networking opportunities for the commercial security industry.
• Building Owners and Managers Association (BOMA) ClevelandcoreGTM or Marketing PartnerCommercial real estate industry association providing networking and referral opportunities for commercial security services in the Cleveland market.
• Underwriters Laboratories (UL)coreTechnology or IntegrationUL certification for the monitoring center indicating compliance with safety and quality standards. UL Five Diamond status represents less than 2% of monitoring centers nationwide.
• Fairlawn Chamber of Commerce (FACC)minorGTM or Marketing PartnerLocal chamber of commerce membership providing community presence and networking in the Fairlawn/Akron region.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• ADT Inc. ADT is the largest U.S. provider of residential and commercial security and monitored alarm services, offering intrusion, fire, video, and smart home solutions. It directly overlaps Gillmore's core residential/commercial monitoring offering but operates nationally with substantially greater scale, capital, and brand recognition.
• Vivint Smart Home: Vivint provides professionally installed smart home security, video, and automation solutions for residential customers across the U.S. It overlaps with Gillmore's residential security offering but competes primarily on smart home integration, financing programs, and national scale.
• STANLEY Security: STANLEY Security (formerly Stanley Protection One / Sonitrol) is a large national integrator of commercial security systems including intrusion, video, access control, and monitoring. It overlaps with Gillmore's commercial business but serves enterprise customers at a larger scale and with a broader geographic footprint.
• Johnson Controls (Tyco) Security Products: Johnson Controls (including the former Tyco/ADT commercial business) supplies and integrates commercial fire alarm, intrusion, and access control systems globally. It is a broad incumbent competing with Gillmore for larger commercial projects, but typically at enterprise scale rather than regional SMB.

Direct peers

• Vector Security: Vector Security is a regional security systems integrator and alarm monitoring provider serving residential and commercial customers across multiple U.S. regions. It is the closest comparable to Gillmore in terms of business model (custom-designed systems, in-house monitoring, builder and dealer channels) and customer mix, with a similarly strong regional brand identity.
• Ackerman Security Systems: Ackerman Security is a regional U.S. security systems provider offering home and business alarm installation, monitoring, and service with a strong local brand in the Mid-Atlantic. Like Gillmore, it competes as a regional alternative to national providers with emphasis on local service and in-house monitoring.
• Holmes Security Systems: Holmes Security Systems is a regional, family-owned security provider in North Carolina offering residential and commercial alarm installation, monitoring, and service. It is closely comparable to Gillmore as a multi-generational, regional, UL-certified security services firm with similar GTM and customer mix.

Emerging players

• SimpliSafe: SimpliSafe is a leading DIY home security company offering self-installed, app-controlled alarm systems with optional professional monitoring. It competes with Gillmore for residential customers but via a fundamentally different (low-touch, no-installation) business model that has gained significant share with price-sensitive and tech-forward consumers.
• Alarm.com (Powered by dealers): Alarm.com powers many independent security dealers with cloud-based smart home and business security platforms, including interactive services and video. It is an indirect competitor/partner channel for Gillmore, as dealers using Alarm.com often present similar smart-home-enabled security offerings to end customers.
• Brivo: Brivo is a cloud-native access control and physical security platform sold through dealers and direct. While Gillmore also offers access control, Brivo represents the modern, software-centric model of the same category that may pull commercial customers away from traditional on-premise systems.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/gillmoresec
• YouTubeyoutube.com/user/gillmoresecurity
• Facebookfacebook.com/gillmore-security-systems-inc-110760035630685

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gillmore Security Systems, Inc