Holmes Security Systems
Holmes Security Systems is a privately held, family-led regional security provider founded in 1908, serving residential and commercial customers across eastern North Carolina and eastern South Carolina with installation, smart home systems, and 24/7 UL-listed local central monitoring.
- Company typePrivate
- Founded1908
- HeadquartersFayetteville, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Holmes Security Systems does
Holmes Security Systems is a privately held regional security systems provider founded in 1908 and headquartered in Fayetteville, North Carolina, serving residential and commercial customers across eastern North Carolina and eastern South Carolina. The company designs, sells, and professionally installs intrusion detection, fire and carbon monoxide monitoring, video surveillance (CCTV), and access control systems, and operates its own UL-listed, 24-hour central monitoring station at 127 Hay Street in Fayetteville — described as the only UL-listed central station in eastern North Carolina. Its commercial portfolio includes intrusion detection, video solutions, access control, UL fire protection systems, and mobile surveillance trailers for temporary or remote sites, while its residential offering is anchored by the ProSeries all-in-one home controller and the Holmes Total Connect 2.0 smart home platform.
The underlying technology combines multi-vendor control panel support (Resideo/Honeywell, DMP, First Alert, 2GIG, FBI, Apex, Moose) with the proprietary Holmes Total Connect 2.0 mobile application, which enables remote operation of security systems, lighting, locks, garage doors, and cameras, plus real-time alerts and live video. Alarm signal transmission relies on the company's AlarmNet cellular radio service (GSM and CDMA platforms) as a backup to landline/VoIP, providing monitoring continuity when phone service fails. The Holmes central monitoring station is UL-listed and TMA Five Diamond certified, with BBB accreditation.
Holmes generates revenue through two primary streams: recurring monthly/quarterly monitoring subscriptions (billed via automatic bank draft or recurring credit/debit card) and one-time hardware sales and professional installation. The go-to-market is sales-led and direct, combining field sales/free in-home vulnerability assessments, inbound phone sales (toll-free and local numbers in Fayetteville and Wilmington), a 'Refer a Friend' program, and online self-service forms for payments, service requests, and account changes. The company is family-led, with Stephen H. Wheeler as President and Luke Wheeler as Vice President, and has no disclosed external institutional investors.
Holmes Security Systems firmographics
Firmographics- Name
- Holmes Security Systems
- Legal name
- Holmes Security Systems
- Website
- https://holmeselectricsecurity.com
- Company type
- Private
- Founded year
- 1908
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Holmes Security Systems is a privately held, family-led regional security provider founded in 1908, serving residential and commercial customers across eastern North Carolina and eastern South Carolina with installation, smart home systems, and 24/7 UL-listed local central monitoring.
- Ownership category
- akta.pro rank
Holmes Security Systems industry classification
Industry- Product category
- Home and Commercial Security System Services
- NAICS
- Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162)
- akta.pro primary industry
- Intrusion Detection & Burglar Alarm Systems Integration (BPAKAGAC)
- akta.pro secondary industries
- Residential Alarm Monitoring (Burglar/Intrusion) (BPAKAFAA), Fire Alarm Monitoring & Dispatch (BPAKAFAC), Residential CCTV & Door/Perimeter Surveillance Packages (HSAHACAH), Smart Home Security Automation & Integration (Monitored) (HSAHAAAF)
Keywords
Where Holmes Security Systems is headquartered
LocationHeadquarters
- HQ city
- Fayetteville
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Holmes Security Systems business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Security System Monitoring (Recurring): Ongoing monthly/quarterly monitoring services for residential and commercial alarm and smart home systems, billed via recurring draft (automatic bank draft, recurring credit/debit card), or annual payment.
- Security System Installation & Equipment Sales: One-time sale and professional installation of security systems, control panels (Ademco/Honeywell, ProSeries, FBI, First Alert, Apex, 2GIG, Moose), cameras, video doorbells, touchscreen deadbolts, smoke/CO detectors, and access control/commercial solutions.
- Holmes AlarmNet Cellular Service Add-On: Cellular backup/radio service add-on for alarm monitoring, providing signal transmission independent of landline or VoIP phone service.
- Referral Incentive: Customers can refer friends to the service, generating new customer acquisitions with referral rewards.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Internet Special — introductory offer for new residential customers |
| Subscription | Monthly | Standard Monitoring Service — monthly or quarterly recurring monitoring |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Holmes Security Systems product offering
Product offeringCore offering
Holmes Security Systems sells, installs, and monitors residential and commercial security systems, including intrusion/burglar alarms, fire and CO detection, video surveillance (CCTV), access control, smart home automation, and mobile surveillance trailers. The company operates its own UL-listed 24-hour central monitoring station in Fayetteville, NC, and supports its offerings with the Holmes Total Connect 2.0 smart home app and Holmes AlarmNet cellular backup service. Customers are primarily homeowners and businesses in southeastern North Carolina and eastern South Carolina on recurring monitoring subscriptions plus one-time equipment purchases.
Product overview
Holmes Security Systems offers a comprehensive portfolio of residential and commercial security products centered around the Holmes Total Connect 2.0 smart home platform and ProSeries Home Security System. The platform integrates security hardware (door/window contacts, motion detectors, cameras, smart locks, video doorbells, smoke/CO detectors) with 24/7 UL-listed central station monitoring. Commercial offerings include Business Security Solutions, Video Solutions, Access Control, Intrusion Detection, and UL Fire Protection Systems. The company also provides mobile surveillance trailers for temporary monitoring and Holmes AlarmNet cellular backup services for reliable alarm signal transmission.
Differentiator
Problem solved
Functional benefit
Brands
- Holmes Total Connect Home: Wireless, secure smart home platform with home controller, door and window contacts, motion detectors, video doorbell, wi-fi cameras, and door locks powered by the Holmes Total Connect 2.0 app
- Holmes AlarmNet
- Holmes Connected Home
Products and services
- Holmes Total Connect 2.0 Smart Home App A free mobile app that lets homeowners remotely operate their security system, lights, locks, garage doors, and cameras, and receive real-time alerts when the system is armed/disarmed or motion is detected, with live video viewing and image capture of specific activity. Powers the Holmes Total Connect Home platform.
- ProSeries Home Security System
- Residential Security Packages
- Indoor/Outdoor Security Cameras
- Holmes Total Connect Video Doorbell
- Touchscreen Smart Deadbolt
- Monitored Smoke/Carbon Monoxide Detector
- Residential 24/7 Real-Time Monitoring
- Business Security Solutions
- Commercial Video Solutions
- Commercial Access Control
- Commercial Intrusion Detection
- UL Fire Protection Systems
- Mobile Surveillance Trailers
- Holmes AlarmNet Cellular Monitoring Service
- Free Home Security Vulnerability Assessment
Companies that use Holmes Security Systems
Customer profileSegments2 records
Ideal customer profiles2 records
Holmes Security Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Holmes Security Systems partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Resideo (formerly Honeywell Home)coreHolmes Security installs and supports Resideo (formerly Honeywell) control panels and security products, including Ademco/Honeywell branded panels such as Lynx Plus, Lynx Touch, Vista series, and Lyric Controller. Resideo provides the hardware and platform technology that powers Holmes's residential and commercial security systems.
- DMP (Digital Monitoring Products)coreHolmes Security is a partner/installer of DMP control panels and security products, supporting commercial intrusion detection and access control solutions.
- First Alert / BRK BrandscoreHolmes Security installs and monitors First Alert smoke and carbon monoxide detectors and supports First Alert control panels (FA series), integrating these devices into the broader security ecosystem.
- AlarmNet (Honeywell/Resideo subsidiary)coreHolmes Security uses AlarmNet — a cellular communication network service for alarm signal transmission — as its primary remote digital monitoring service. AlarmNet provides GSM and CDMA cellular platforms enabling alarm signals to reach the central station even if phone lines are cut or VoIP fails.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Holmes Security Systems competitors and assessment
Company assessmentBroad incumbents
- ADT: Largest US residential and commercial security monitoring company, offering professionally installed alarm, video, and smart home services with nationwide central station monitoring. Closest broad incumbent comparison to Holmes' full-stack security model.
- Vivint: National provider of professionally installed smart home security, automation, and energy management with proprietary monitoring center. Comparable to Holmes on integrated smart home platform + subscription monitoring model.
- Brinks Home Security: National professionally installed and monitored home security provider with a well-known brand and cellular-backed monitoring. Comparable to Holmes on subscription monitoring and professionally installed alarm systems.
Direct peers
- Vector Security: Regional security systems integrator and monitoring provider serving the Mid-Atlantic and Southeast with residential, commercial, intrusion, video, access control, and fire solutions. Closely comparable to Holmes in scope, regional density, and service-led GTM.
- CPI Security Systems: Southeast US-based residential and commercial security provider with own UL-listed monitoring center, operating across the Carolinas and neighboring states. Directly overlaps Holmes on geography, UL monitoring capability, and customer mix.
- Guardian Protection: Regional security provider offering professionally installed intrusion, fire, video, and home automation with its own monitoring center. Comparable mid-sized competitor with similar product portfolio and recurring monitoring revenue model.
- Ackerman Security Systems: Regional residential and commercial security provider in the Southeast US with own UL-listed central station. Closely comparable to Holmes on regulatory-certified monitoring, regional footprint, and full-service security offerings.
Emerging players
- SimpliSafe: Leading DIY home security brand with optional professional monitoring and integrated smart home features. Comparable threat profile for Holmes' residential installed customer base as DIY alternatives gain share.
- Ring: Amazon-owned DIY home security brand centered on video doorbells, cameras, and alarm systems with optional monitoring. Major disruptor to traditional regional installers like Holmes in the residential segment.
- Frontpoint Security: DIY home security provider with professionally monitored, cellular-backed alarm systems and smart home integrations. Adjacent competitor targeting similar residential customer base with a different installation model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Holmes Security Systems social profiles
Digital presenceHolmes Security Systems compliance and trust
Trust signalCompliance3 records
Holmes Security Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Holmes Security Systems leadership team
Management profileNumber of profiles
Profiles3 records
Holmes Security Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Holmes Security Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Holmes Security Systems
What does Holmes Security Systems do?
Holmes Security Systems sells, installs, and monitors residential and commercial security systems, including intrusion/burglar alarms, fire and CO detection, video surveillance (CCTV), access control, smart home automation, and mobile surveillance trailers. The company operates its own UL-listed 24-hour central monitoring station in Fayetteville, NC, and supports its offerings with the Holmes Total Connect 2.0 smart home app and Holmes AlarmNet cellular backup service. Customers are primarily homeowners and businesses in southeastern North Carolina and eastern South Carolina on recurring monitoring subscriptions plus one-time equipment purchases.
Is Holmes Security Systems a public or private company?
Holmes Security Systems is a private company. It is classified as family owned and is currently operating.
When was Holmes Security Systems founded?
Holmes Security Systems was founded in 1908. It employs 11 to 50 people.
Where is Holmes Security Systems based?
Holmes Security Systems is headquartered in Fayetteville, United States, in the North America region.
How does Holmes Security Systems make money?
Four revenue lines are on record. Security System Monitoring (Recurring) is the primary driver. The others are security System Installation & Equipment Sales, holmes AlarmNet Cellular Service Add-On and referral Incentive.
Who are Holmes Security Systems's main competitors?
Broad incumbents on record are ADT, Vivint and Brinks Home Security. Direct peers are Vector Security, CPI Security Systems, Guardian Protection and Ackerman Security Systems. Emerging players are SimpliSafe, Ring and Frontpoint Security.
Does Holmes Security Systems have an API?
No public API is recorded for Holmes Security Systems.
What industry is Holmes Security Systems in?
Holmes Security Systems's product category is Home and Commercial Security System Services. Its primary akta.pro industry code is BPAKAGAC, Intrusion Detection & Burglar Alarm Systems Integration, with a secondary code of BPAKAFAA, Residential Alarm Monitoring (Burglar/Intrusion). Its NAICS code is 561621.