HEALTHCARE TECHNOLOGIES

What HEALTHCARE TECHNOLOGIES does

Healthcare Technologies Corp. is a Tokyo-based digital healthcare platform operator founded in November 2019 and operating as a wholly-owned subsidiary of SoftBank Corp. The company runs the HELPO ecosystem, which delivers 24/7 chat-based health consultations, online medical consultation booking, hospital search, and personal health record (PHR) management to four distinct Japanese customer segments: corporate HR and occupational health teams, health insurance associations (kenpo), municipal governments, and individual consumers including seniors. Operations are confined to Japan residents, and the stated corporate mission is to address Japan's projected ¥75 trillion-plus medical expenditure by 2040 through PHR-driven preventive care.

The platform is built around a proprietary medical knowledge database (ナレッジデータベース) combined with an AI-powered conversational mascot ("ぽるまるる" / porumaru) that operates within Japan's Ministry of Health "remote health consultation (non-physician)" framework. HELPO integrates with Apple Health Kit, Google Health Connect, and Life Log Technology's Calomeal nutrition service, and is paired with Well-Gate, a cloud-based corporate module offering stress checks, health consultation hotlines, and medical examination data management. Specialized offerings include HELPO Doctor (LINE-based telemedicine with AMT Tokyo Shiba Clinic), CareCon (an SME wellness bundle with stress checks, mental counseling, Sumitomo Mitsui Card services, and an injury insurance rider), Olive Healthcare (a March 2026 healthcare portal for Sumitomo Mitsui Card Vpass members), Oshiete Doctor (a May 2026 senior-focused rebrand), and "Tekuteku," a digital maternal/child health handbook for municipalities.

Revenue mechanics combine subscription-based enterprise contracts (corporations, kenpo, municipalities) with a freemium consumer HELPO app and emerging data-utilization services for joint PHR/EHR/EMR use. Distribution is anchored by the SoftBank parent ecosystem, with additional GTM channels through Sumitomo Mitsui Card, Yamada Holdings, and municipal procurement. The company is privately held with no external funding rounds disclosed in available sources, and revenue figures are not publicly reported.

Name

HEALTHCARE TECHNOLOGIES

Legal name

ヘルスケアテクノロジーズ株式会社

Website

https://healthcare-tech.co.jp

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Short description

Healthcare Technologies Corp. is a Tokyo-based SoftBank subsidiary operating the HELPO digital healthcare platform, serving Japanese enterprises, health insurance associations, municipalities, and consumers with AI-assisted 24/7 health consultations, telemedicine, and personal health record management.

Ownership category

akta.pro rank

Product category

Digital Health Platform

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

akta.pro secondary industries

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA), Enterprise Integration Engines & Interface Management (HL7 v2/X12/API) (HLACABAC), Patient Intake, Digital Registration & eForms (HLACAEAF)

Keywords

• Digital health platform
• Remote medical consultation
• Corporate health management
• Personal health records
• AI health consulting

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Enterprise Healthcare Subscription: Subscription-based healthcare platform services for corporate clients, health insurance associations, and municipal governments. B2B recurring revenue model with annual or multi-year contracts.
2. Consumer App Services: HELPO mobile app offered to individual consumers, potentially with freemium model for consumer-facing healthcare services.
3. Healthcare Data Services: Data utilization services enabling joint use of PHR/EHR/EMR data among healthcare stakeholders and partners.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Healthcare Technologies operates the HELPO digital healthcare platform that delivers 24/7 chat-based health consultations, online medical consultation booking via LINE, hospital search, and personal health record management. The platform integrates PHR, EHR, and EMR data across healthcare stakeholders and offers AI-powered health guidance through a generative AI mascot and proprietary knowledge database. It is delivered to enterprises, health insurance associations, and municipal governments under B2B subscriptions, and to individual consumers via the HELPO consumer mobile app (iOS/Android).

Product overview

Healthcare Technologies operates a multi-product healthcare ecosystem centered on the HELPO platform, with distinct product lines for consumer users (B2C), enterprise/insurance/municipal clients (B2B), and specialized verticals. The core HELPO platform for consumers provides 24/7 chat-based health consultations, online medical consultation booking, hospital search, and personal health record management (マイカルテ), with AI-powered conversational features via the 'ぽるまる' mascot and a knowledge database. The B2B HELPO (法人・健康保険組合・自治体向け) targets corporate wellness (健康経営) and occupational health with digital health management tools. Well-Gate is the companion cloud-based corporate health management system offering stress checks, health consultation hotlines, and medical examination data management, connecting to HELPO for data synchronization. HELPO遠隔特定保健指導 provides remote specific health guidance for at-risk individuals, while HELPO Doctor enables online consultations via LINE. Specialized consumer sub-brands include おしえてドクター (senior-focused, rebranded May 2026) and Olive Healthcare (financial card member portal). CareCon bundles stress checks, mental counseling, a Sumitomo Mitsui business card, HELPO access, and injury insurance for small business owners. The Digital Children's Handbook 'てくてく' serves municipalities as a digital maternal/child health record companion.

Differentiator

Problem solved

Functional benefit

Brands

• HELPO: Primary healthcare app providing 24/7 health consultations, hospital search, online medical consultations, and health management services.
• Well-Gate
• HELPO Doctor (HELPOドクター)
• Olive Healthcare (Oliveヘルスケア)
• Digital Child Handbook 'Tekuteku' (デジタルこども手帳「てくてく」)
• CareCon (ケアコン)
• Oshiete Doctor (おしえてドクター)
• Kantan HELPO (かんたんHELPO)

Products and services

• HELPO (Enterprise / Health Insurance Association / Municipal Government) Main B2B healthcare platform offering health consultation chat, online medical consultation support, hospital search, health guidance, and health data management for corporate wellness (健康経営), occupational health, health insurance associations, and municipalities in Japan.
• HELPO (Consumer) Consumer-facing mobile healthcare app providing 24/7 chat access to doctors and nurses, online medical consultation booking, hospital search, and personal health record management (マイカルテ) for individual users via iOS and Android.
• Well-Gate (ウェルゲート) Cloud-based corporate health management system for enterprise HR and occupational health teams. Provides stress check implementation, health consultation hotline, medical examination data management, health examination reservation support, and integrates with HELPO for data synchronization. Targets corporations, municipalities, and health insurance associations.
• HELPO Doctor (HELPOドクター) Online medical consultation support service on the LINE platform. Connects users with registered medical institutions and professionals for telemedicine appointments, with booking, consultation, and payment handled within LINE. Users receive care from affiliated medical institutions such as AMT Tokyo Shiba Clinic.
• Oshiete Doctor (おしえてドクター) Senior-focused healthcare app with a simplified UI featuring larger fonts and text, customized for elderly users. Rebranded from 'Kantan HELPO' in May 2026 with emphasis on 'reading, noticing, and continuing' (読む・気づく・続ける). Includes chat-based health consultation features and is pre-installed on specified devices.
• Olive Healthcare (Oliveヘルスケア) Healthcare portal launched in March 2026 for Mitsui Sumitomo Card Vpass members. Offers health consultation, online medical consultation support, and health product discounts. Integrates with Vpass for authentication and V-point rewards.
• CareCon (ケアコン) Bundled service package for business owners offering integrated stress checks and mental counseling, Sumitomo Mitsui Card business owner support, HELPO app access, and an injury insurance rider.
• HELPO Remote Specific Health Guidance (HELPO遠隔特定保健指導) Remote specific health guidance module integrated within the HELPO platform. Health advisors use HELPO app data (diet, exercise, sleep) to guide and monitor at-risk individuals, targeting health insurance association members and municipal national health insurance enrollees in Japan.
• Digital Child Handbook 'Tekuteku' (デジタルこども手帳「てくてく」) Digital child health record (母子手帳) companion web app. Tracks pregnancy, childbirth, 育児 (child-rearing), vaccinations, health checkups, and developmental milestones. Designed for municipalities to distribute to residents as a digital substitute or supplement to paper maternal/child health booklets.

Quantifiable outcome

• 24/7 access to medical consultation services via HELPO app

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability6 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and flagship.

• Sumitomo Mitsui Card Co., Ltd. (三井住友カード株式会社)coreGTM or Marketing Partner · 1 October 2023Partnership for Olive Healthcare service - collaboration to provide digital healthcare services through Sumitomo Mitsui Card's customer ecosystem, enabling card members to access healthcare services.
• Yamada Holdings (ヤマダホールディングス)coreGTM or Marketing PartnerPartnership for HELPO service - Yamada Holdings, a major home appliance retailer, provides healthcare services to its customers through the HELPO platform, leveraging its retail network and customer base.
• Advanced Medical Technology Development Organization ( 一般社団法人先端医療技術開発機構)coreStrategic or Co-development PartnerStrategic partnership for joint utilization of PHR, EHR, and EMR data - collaboration to advance medical technology development through shared health data research and platform development.
• SoftBank Group Companies (SB Corp.)flagshipGTM or Marketing PartnerParent company partnership - as a SoftBank Group subsidiary (SoftBank Corp. subsidiary), Healthcare Technologies leverages SoftBank's distribution network, customer base, and brand recognition for healthcare service deployment, including collaborative use of employee information.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• Zocdoc: Online medical scheduling and patient engagement platform that pairs consumers with physicians; directly comparable to HELPO's hospital search, online consultation booking, and patient engagement functionality at a product-feature level.
• MedPeer: Japanese physician community and online consultation platform serving doctors and patients; competes with HELPO for health insurance association and corporate wellness contracts, and overlaps on the patient-physician online consultation layer.
• Ubie: Tokyo-based AI symptom checker and patient navigation platform used by hospitals, pharmacies, and consumer users; directly competes with HELPO's AI-powered chat consultation and hospital search capabilities in the Japanese market.
• HealthTap: US-based virtual primary care and AI-powered health consultation platform offering 24/7 doctor chat, telemedicine, and engagement tools — directly comparable to HELPO's chat-first 24/7 consultation and AI-triage consumer offering.
• LINE Healthcare (M3): Joint venture between LINE and M3 that provides online medical consultation and health support in Japan, directly competing with HELPO Doctor and HELPO's LINE-integrated telemedicine flows for the same Japanese consumer and enterprise health budgets.
• MICIN: Tokyo-based digital health company offering online medical consultation (curon), online medication guidance, and hospital digitization services — directly overlapping HELPO's telemedicine and provider-side workflow offerings in Japan.

Regional players

• Doctor Anywhere: APAC-focused telehealth and digital health platform operating across Southeast Asia; comparable business model (on-demand virtual consultation, corporate wellness) and product surface to HELPO, though in different geographies.

Broad incumbents

• M3 Inc. Large Japanese healthcare digital platform group operating m3.com (physician portal), LINE Healthcare, and other health services — broader incumbent with overlapping telehealth and clinical data offerings that compete with Healthcare Technologies' enterprise and physician-targeted products.
• Teladoc Health: Global incumbent in virtual care, telehealth, and integrated health services; comparable in scale and product breadth to HELPO's enterprise virtual visit and chronic care capabilities, though not direct in geography.

Emerging players

• Health2B: Japanese health-tech platform providing corporate wellness and digital health solutions; comparable to HELPO's Well-Gate and B2B corporate wellness stack in serving Japanese enterprise customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/healthcare-tech-corp

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HEALTHCARE TECHNOLOGIES