What Tridex Systems does

Tridex Systems is a privately held U.S. system integration firm headquartered in Colorado Springs, founded in 1998, operating as a core Infor Alliance Partner with 17 years of exclusive focus on the Infor distribution software stack (SX.e, CloudSuite Distribution, FACTS, A+). The company serves wholesale distribution companies across electrical, industrial supply, turf, tire, and related verticals, addressing the operational challenges of running and modernizing Infor ERP environments. Its delivery model combines managed services, implementation and migration services, private cloud hosting, Progress database administration, and custom application development using Infor Mongoose, ION, and extensibility frameworks.

The company's core technology portfolio centers on a suite of proprietary Android mobile applications (Mobile Cycle Count, Mobile Proof of Delivery, Mobile Bin Replenishment, Mobile Customer Service) that transact in real time with Infor SX.e via Infor APIs, plus the Tridex Data Warehouse and Tridex Data Pond solutions that bridge legacy on-premise SQL Server reporting with Infor CloudSuite, Data Lake, and Birst. Supporting offerings include the ION Error BOD Assistant for automated ION Bot error monitoring and triage, custom receiving extensions for CloudSuite TWL warehousing, and integration capabilities with Microsoft Power Automate, Postman, and DocuSign.

Tridex monetizes through a mix of recurring managed services contracts, multi-year private cloud hosting subscriptions, and project-based professional services for implementations, migrations, upgrades, and custom development. Pricing is quote-based with multi-year contract terms, and no public price list is disclosed. Go-to-market is enterprise-focused and consultation-driven, anchored by deep participation in the TUG (The User Group) Connects community and Infor Partner Network channels, reaching customers through educational sessions (13-18 per year), webinars, and direct enterprise engagement rather than broad-based marketing.

Name

Tridex Systems

Legal name

Tridex Systems

Website

https://tridexsys.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Colorado Springs

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed Services: Ongoing managed services for Infor CloudSuite Distribution including system monitoring, maintenance, updates, configuration, and expert support. This provides recurring revenue through service contracts.
2. Implementation Services: Professional services for Infor CloudSuite Distribution implementation, including migration from on-premise SX.e to cloud, data migration, and system configuration.
3. Private Cloud Hosting: Tridex Private Cloud services for hosting distribution ERP and related third-party applications, including Progress database administration, OS support, network management, email hosting, and security services.
4. Custom Application Development: Infor Certified Application Development including custom mods, extensions, UI capabilities, and mobile app deployment for distribution-specific needs.
5. Extensibility and Integration Services: Customization services using Infor ION, Mongoose, extensibility frameworks, and third-party integrations for CloudSuite Distribution.

Pricing tiers

Go-to-market motion4 records

Distribution channels2 records

Marketing channels6 records

Core offering

Tridex Systems is a privately held Infor Alliance Partner that implements, customizes, and supports Infor CloudSuite Distribution (CSD) and SX.e ERP systems for wholesale distribution companies. The company sells proprietary Android mobile applications (cycle counting, proof of delivery, bin replenishment, customer service), the Tridex Data Pond hybrid reporting solution, ION Error BOD Assistant, and Tridex Private Cloud hosting, alongside managed services, custom application development using Infor Mongoose, and migration/upgrade services.

Product overview

Tridex Systems offers a comprehensive portfolio of distribution-focused technology solutions built around Infor CloudSuite Distribution (CSD) and SX.e ERP systems. The core offerings include five mobile applications—Data Warehouse, Mobile Cycle Counting, Mobile Proof of Delivery, Mobile Bin Replenishment, and Mobile Customer Service—that extend the capabilities of the Infor platform for warehouse, delivery, and customer service operations. Supporting these are Tridex Data Pond for hybrid on-premise/cloud reporting, and a suite of Infor-focused services including certified application development using Mongoose, ION workflow design, Progress database administration, and managed services. The company also provides private cloud hosting, disaster recovery, and consulting services for implementations, migrations, upgrades, and data migration. All offerings are specifically designed for wholesale distribution companies using Infor ERP systems.

Differentiator

Problem solved

Functional benefit

Brands

• Tridex Data Pond: On-premise data solution that mirrors Infor Data Lake data in a SQL Server database for legacy reporting continuity
• Mobile Proof of Delivery
• Mobile Cycle Count
• Mobile Bin Replenishment
• Mobile Customer Service

Products and services

• Mobile Cycle Counting Android-powered mobile application for warehouse inventory cycle counting with real-time synchronization to Infor SX.e, dynamic screen display controls, barcode scanning, and group security features for employee-specific data access.
• Mobile Proof of Delivery Mobile delivery automation app that transacts deliveries in real-time to Infor SX.e, captures customer signatures, works offline in remote locations, includes mapping capabilities, and camera capture for package documentation.
• Mobile Bin Replenishment Android mobile application for consignment inventory, bin replenishment, and storeroom issues that communicates real-time inventory counts to Infor SX.e using Infor APIs.
• Mobile Customer Service Mobile application providing sales reps and customers real-time access to data inside the Infor system, including pricing, availability, order balances, AR information, and cross-reference lookups.
• Tridex Data Pond On-premise copy of the Infor Data Lake stored in SQL Server, allowing users to maintain existing SQL Server reports while using Infor CloudSuite, Data Lake, and Birst analytics for hybrid reporting continuity.
• Tridex Data Warehouse Solution that moves Progress data into a SQL Server database to expand reporting capabilities, providing business intelligence reports and KPI dashboards for managing distribution operations.
• ION Error BOD Assistant Intelligent solution that automates Infor ION Bot error management through continuous monitoring, automated triage, and streamlined workflows, reducing cost and accelerating resolution of business process errors.
• Tridex Private Cloud Private cloud hosting service for distribution ERP and related third-party applications, including Progress database administration, OS support, network management, email hosting, security, and business continuity.
• Infor CloudSuite Implementation Services Implementation services for migrating to Infor CloudSuite Distribution, including custom-tailored planning, best-practices guidance, configuration, and data migration support.
• Managed Services Comprehensive managed services for Infor systems including 24/7 monitoring, maintenance, updates, configuration, user customization, and expert support under multi-year contracts.
• Custom Application Development (Infor Mongoose) Infor Certified Application Development using the Infor Mongoose framework for rapid development of system-extending applications, custom mods, extensions, UI capabilities, and multi-device (desktop/tablet/mobile) deployment for distribution-specific needs.
• Migration to Infor CloudSuite Distribution Migration services from on-premise Infor SX.e to CloudSuite Distribution, including data migration, mod migration, and business process transition with hundreds of successful migrations delivered worldwide.

Quantifiable outcome

• Your team can be up and running on these apps in hours, not months, for fast ROI, improved accuracy and better customer support
• +2 more outcomes

Named customers9 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability8 records

Feature8 records

Partnerships

One partnership is on record.

• InforcoreChannel Partner/ Reseller/ DistributorInfor Alliance Partner status enables Tridex Systems to implement, customize, and provide managed services for Infor CloudSuite Distribution and related products. The partnership includes access to Infor's technology platform, certification programs, and channel support resources.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Wipro: Global IT services provider with Infor partnership credentials and ERP implementation scale; competes for large, multi-region Infor distribution engagements where Tridex is capacity-constrained.
• Cherry Bekaert: Professional services firm with an Infor ERP consulting practice serving wholesale distribution clients — comparable customer base with broader advisory capabilities and a larger bench.
• Accenture: Global systems integrator with large-scale Infor and ERP implementation capabilities; competes with Tridex for the upper tier of enterprise distribution customers requiring global delivery.
• Slalom: Mid-market-focused consulting firm with an ERP/Infor practice providing CloudSuite and supply chain consulting to distribution clients — comparable customer profile with a much broader portfolio and significantly larger scale.
• Marcum LLP: Top-20 accounting and advisory firm with a Technology and Infor ERP practice serving wholesale distribution clients; competes with Tridex on distribution ERP implementations while offering adjacent tax/audit services.
• BKD (Forvis Mazars): Large professional services firm with a dedicated Infor consulting practice offering CloudSuite implementations and managed services to mid-market distributors — comparable customer segment but with broader portfolio beyond Infor.

Direct peers

• Premier International: Specialized Infor Gold Alliance Partner with a long-standing distribution and SX.e practice offering implementations, upgrades, and managed services — directly comparable to Tridex's vertical and product focus.
• RKL eSolutions: Infor consulting and managed services partner with deep expertise across Infor CloudSuite products; competes with Tridex for similar distribution and manufacturing ERP customers using comparable Infor stack and delivery model.
• Attivo Solutions: An Infor Alliance Partner focused on Infor CloudSuite Distribution implementations, custom development, and managed services for wholesale distribution customers — directly comparable to Tridex's niche, technology stack, and customer base.
• Greyson Technologies: Infor-focused consulting and managed services firm serving distribution and manufacturing customers, with similar services spanning Infor CloudSuite, ION, and application development comparable to Tridex's offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/tridex-systems

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tridex Systems