United Air Temp

What United Air Temp does

United Air Temp is a privately held residential HVAC services company founded in 1931 (originally as Fowler Heating Company in Erie, Pennsylvania) and now headquartered in Lorton, Virginia in the Washington, DC metro area. The company operates 30+ branch offices serving five major metros — Baltimore, Washington DC / Northern Virginia, Atlanta, Jacksonville, and Orlando — with active expansion into North Carolina, Georgia, and Florida. Itself-employed field workforce of 300+ technicians serves 80,000+ homes per year across heating, air conditioning, ventilation, and related plumbing services, and the company self-identifies as the third-largest residential HVAC operator in the United States.

The operational core is a field service delivery platform rather than a software product: United Air Temp runs a computerized customer tracking and dispatch system that routes technicians, manages scheduling, and maintains service histories on installed equipment. There is no disclosed proprietary AI/ML capability, no research output, and no notable patents; technology deployment is consistent with standard CRM/dispatch tooling used across the residential trades.

The business model combines three revenue streams: (1) one-time service fees for repairs, diagnostics, and emergency calls; (2) installation revenue from HVAC equipment replacement and new system sales, typically financed through third-party credit providers; and (3) recurring revenue from subscription maintenance / tune-up plans, where retention exceeds 80% on renewals. Customers are residential homeowners, and pricing is transaction-based for service calls plus fixed-fee recurring memberships for preventive maintenance — a model that captures both episodic demand (equipment failure, seasonal tune-ups) and predictable annuity revenue. The company won the 2022 HVACR National Contractor of the Year award and maintains a 4.5 Google customer rating.

Name

United Air Temp

Legal name

United Air Temp

Website

https://unitedairtemp.com

Company type

Private

Founded year

1931

Operating status

Operating

Headcount range

251–500 employees

Short description

United Air Temp is a privately held residential HVAC services company operating 30+ branch offices across five US metros (Baltimore, DC/Northern VA, Atlanta, Jacksonville, Orlando), serving 80,000+ homeowners annually with repair, installation, and subscription maintenance plans via a 300+ technician workforce.

Ownership category

akta.pro rank

Product category

Residential HVAC & Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing, Heating, and Air-Conditioning Contractors (238220)

akta.pro primary industry

HVAC Installation, Service & Repair (IMAIABAA)

akta.pro secondary industries

Air Conditioner (AC) Repair & Maintenance (HSAOAHAF), HVAC Service, Maintenance & Repair (BPABACAA)

Keywords

• HVAC services
• Plumbing services
• Residential heating
• Air conditioning repair
• Home maintenance

Headquarters

HQ city

Lorton

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. HVAC Services (Repair, Installation, Maintenance): One-time service fees for air conditioning repair, installation, and maintenance, as well as heating system services. Customers pay per service call or project.
2. Plumbing Services: One-time fees for plumbing repairs, drain cleaning, pipe repair, water heater services, and related plumbing work.
3. Electrical Services: Fees for electrical services including generator installation and electric panel replacement.
4. Maintenance Agreement Programs (Full Service Agreement / 1931 Comfort Club): Annual membership programs offering two tune-ups per year, priority scheduling, no charge for service calls and parts, and inflation-proof pricing. More than 80% of residential contract customers renew every year.
5. Financing Programs: The company offers financing through partnerships with lenders (including GoodLeap) for HVAC installations, water heater replacements, and major equipment purchases, enabling customers to pay over time.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

United Air Temp sells and delivers residential heating, ventilation, air conditioning (HVAC), plumbing, electrical, and indoor air quality services through licensed field technicians dispatched from 30+ branch offices. Offerings span repair, installation, replacement, and preventive maintenance, including 24/7 emergency service, water heater and water treatment work, generator and electrical panel services, and a subscription maintenance membership (the 1931 Comfort Club / Full Service Agreement).

Product overview

United Air Temp is a home comfort services company that operates as a single integrated service offering rather than a platform-plus-modules architecture. The company's portfolio centers on three core service lines: Air Conditioning Services (including heat pumps, ductless mini-splits, and indoor air quality solutions), Heating Services (covering furnaces, boilers, dual-fuel systems, and geothermal), and Plumbing Services (encompassing water heaters, tankless systems, drain/sewer, and water treatment). Supporting these core offerings are Electrical Services (generators and panel replacement), a 1931 Comfort Club/F full Service Agreement maintenance program, Financing Services via partner GoodLeap, a Referral Program, and 24/7 Emergency Repair Services. The products function as a unified service portfolio rather than modular software components.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Conditioning Services Comprehensive residential air conditioning services including repair, installation, replacement, and maintenance for central air conditioners, heat pumps, and ductless mini-split systems, plus 24/7 emergency AC repair for homeowners.
• Heating Services Full-service residential heating solutions including repair, installation, and maintenance for furnaces, boilers, heat pumps, dual-fuel heating systems, geothermal systems, and gas fireplaces, with 24/7 emergency heating service.
• Plumbing Services Complete residential plumbing services including pipe repair and replacement, leak detection, drain cleaning, kitchen and bathroom plumbing, faucet and fixture installation, water heater services (tank and tankless), sump pumps, garbage disposals, gas lines, video inspections, and sewer line services including hydro jetting.
• Electrical Services Residential electrical services including whole-home generator installation and electric box (panel) replacement for homeowners.
• Indoor Air Quality Solutions Residential indoor air quality products and services including humidifier and dehumidifier installation, air filtration systems, air cleaners, UV air purifiers, dryer vent cleaning, and ductwork services.
• 1931 Comfort Club Maintenance Plan Recurring residential HVAC and plumbing maintenance membership program offering two annual HVAC tune-ups, an annual plumbing inspection, reduced diagnostic fees, 15% discount on most repairs, priority service, and no overtime charges, with over 80% annual customer renewal.
• Financing Services Financing options for HVAC, water heater, and water treatment services through partner GoodLeap, including zero down and zero payments plans with approved credit, available in Virginia, Maryland, Florida, and Georgia.
• Emergency Repair Services 24/7 emergency HVAC and plumbing repair services available around the clock for urgent heating, cooling, and plumbing issues at residential properties.
• Referral Program Customer referral program offering $25 value certificates to both the existing customer and the referred friend toward any United Air Temp service.
• Water Treatment System Services Residential water treatment and purification system installation and services, including water filtration, water softeners, and whole-home water treatment solutions to address chemical, physical, biological, and radiological contaminants.

Quantifiable outcome

• More than 80% of residential contract customers renew their maintenance agreements every year
• +4 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered minor.

• Feed the FightminorOthersUnited Air Temp supports Feed the Fight, a network that connects local restaurants with healthcare workers in the D.C., Maryland, and Virginia area during the COVID-19 pandemic. This is a community support initiative rather than a commercial partnership.
• Rebuilding TogetherminorOthersButch McGonegal, a company representative, serves on the board of directors for Rebuilding Together Alexandria, a nonprofit that repairs homes for low-income homeowners. Community engagement initiative.
• Habitat for HumanityminorOthersUnited Air Temp furnished and installed a gas furnace for a woman in Manassas, Virginia through its association with Habitat for Humanity Prince William County. A charitable home-building partnership.

Scale indicators8 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• One Hour Heating & Air Conditioning: Neighborly-branded national residential HVAC service franchise offering repair, installation, and maintenance directly to homeowners. Comparable to UAT in product scope (HVAC-only), customer segment (residential), and 24/7 service motion.
• HORIZON Services: Mid-Atlantic residential HVAC, plumbing, and electrical service provider serving Delaware, Pennsylvania, Maryland, and New Jersey. Directly mirrors UAT's multi-trade service model and homeowner customer base in an adjacent geographic cluster.
• Benjamin Franklin Plumbing: National Neighborly-franchised residential plumbing brand with strong brand reputation for punctual, on-time service. Comparable to UAT on residential plumbing service delivery, customer experience positioning, and franchise-style operating model.
• Mr. Rooter Plumbing: Neighborly-franchised national residential plumbing services brand. Directly comparable to UAT's plumbing service line — same customer segment, on-site service motion, and recurring-maintenance value proposition.
• Aire Serv: Neighborly-franchised residential heating and air conditioning services company operating across the U.S. Closest comparable in service offering, customer type, and dispatch-based delivery model to UAT.

Broad incumbents

• Carrier Global: Global HVAC equipment manufacturer and parent of Carrier, Bryant, and Payne dealer networks. Comparable as a counterparty in UAT's install value chain (equipment supplier) and adjacent category leader in residential HVAC, but does not directly compete in service delivery.
• ServiceMaster Brands: Owner of multiple home services brands (including American Home Shield and ServiceMaster Restore). Operates a broad home services portfolio with overlapping residential service categories to UAT, though focused more on restoration and warranty than direct HVAC installation.
• HomeServe USA: Subscription home repair and emergency services provider offering HVAC, plumbing, and electrical coverage plans to homeowners nationwide. Comparable to UAT's 1931 Comfort Club model but at significantly larger scale and via a membership/warranty wrapper.
• Lennox International: Global manufacturer of residential HVAC systems (Lennox, Dave Lennox, Allied). Comparable to UAT as the dominant installed-equipment supplier for residential HVAC, with shared dealers/installers; not a direct service provider competitor.

Emerging players

• Frontdoor: Subscription home services platform offering on-demand repair and maintenance via a network of contractors. Comparable to UAT's recurring maintenance model and consumer-facing brand, but operates a marketplace model rather than directly-employed technicians.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/unitedairtemp

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United Air Temp