GDCC

What GDCC does

GDCC (Global Data Collection Company BV) is a Netherlands-incorporated private company founded in 1998 that provides international telephone-based fieldwork — primarily Computer-Assisted Telephone Interviewing (CATI) — to global market research agencies, consultancies, and public-sector clients. The company operates seven owned locations (Rotterdam HQ, London, Reno, Istanbul, Skopje, Kosovo, Hong Kong) and has recently added Germany via the May 2026 acquisition of Telquest from Kantar. Its core offering is delivered through a unified CATI platform (Forsta/Nebu) integrated with multiple client-side survey platforms (Confirmit, Dimensions, NIPO, CfMC, Askia) and preview/predictive dialers, with all sites using the same configuration and 100% of calls digitally recorded for quality control. GDCC claims to be the only global provider able to run all 27 EU countries in-house using native speakers, covering 40+ languages and 50+ markets, with operational scale of 650+ CATI stations, 800+ interviewers, and 350,000+ interviews per year across 300+ projects.

The company's revenue model is professional/managed services: CATI data collection, mixed-mode (CATI + online), online surveys, customer satisfaction programs, video in-depth interviews (IDIs), and BPO outsourcing/insourcing of competitor CATI operations. Pricing is quote-based and contract-driven, with no public tiers. Customers are enterprise market research agencies (Kantar, Nielsen, GfK, Ipsos named), international institutions (World Bank, European Commission/EU-OSHA), and consultancy firms running multi-country studies; the company states a large proportion of work is repeat business from long-standing relationships. GDCC is privately held (no external investment identified), holds ISO 20252 and ISO 27001 certifications across all centers for 18+ years, and is GDPR, TCPA, CCPA, and HIPAA compliant. Growth has been driven by both organic geographic expansion (Africa, Germany via M&A) and inorganic absorption of competitor CATI operations, with disclosed revenue growth of 26% (2019) and 24% (2021).

Name

GDCC

Legal name

Global Data Collection Company BV

Website

https://gdcc.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

251–500 employees

Short description

GDCC is a Netherlands-based global CATI (telephone) data collection provider serving market research agencies, consultancies, and public-sector clients across 50+ markets and 40+ languages, operating 650+ stations and 800+ interviewers from 7 owned locations.

Ownership category

akta.pro rank

Product category

Telephone Market Research Fieldwork Services

NAICS

Marketing Research and Public Opinion Polling (541910)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Fieldwork & Data Collection (Online Panels, CATI/CAPI, Fieldwork) (MPAAALAD)

Keywords

• Telephone fieldwork services
• CATI data collection
• Market research fieldwork
• Multilingual survey services
• B2B respondent outreach

Headquarters

HQ city

Rotterdam

HQ country

Netherlands

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. CATI Data Collection Services: GDCC conducts telephone interviews (CATI), online surveys, and mixed-mode data collection for market research agencies and consultancy firms globally. Revenue is generated through professional and managed services fees for data collection projects. Projects range from B2B, B2C, customer satisfaction (CSAT) studies, and public/social research. A large proportion of work is repeat business from long-standing client relationships.
2. CATI BPO Outsourcing: GDCC takes over existing in-house CATI operations of clients, including supporting staff and interviewers. This includes transition of running CATI projects and insourcing of complete CATI center operations, including staff and other assets.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

GDCC provides international telephonic fieldwork services to market research and consultancy agencies. The company operates a global CATI (Computer-Assisted Telephone Interviewing) data collection facility using native-speaking interviewers across 7 global locations covering 40+ languages, serving clients like Kantar, Nielsen, GfK, and Ipsos. It also offers BPO outsourcing by taking over existing CATI operations from clients including staff and interviewers.

Product overview

GDCC is a global data collection company offering a unified portfolio of telephone-based market research services centered around its core CATI (Computer-Assisted Telephone Interviewing) platform. The core offering consists of CATI fieldwork services utilizing native-speaking interviewers across 7 global locations. Supporting modules include Mixed Mode Data Collection (combining web and phone methodologies), Online Surveys, CATI Outsourcing/Insourcing Services, Digital Outreach for B2B respondents, Customer Satisfaction Programs, and In-Depth Interviews conducted via video. The company operates 650+ CATI stations and can conduct interviews in over 30 languages in-house daily and 40+ languages annually, serving market research and consultancy agencies worldwide.

Differentiator

Problem solved

Functional benefit

Products and services

• CATI Services
• Mixed Mode Data Collection
• Online Surveys
• CATI Outsourcing Services
• CATI Insourcing Services
• In-Depth Interviews (IDIs) via Video

Quantifiable outcome

• 25 years of CATI data collection excellence with 100+ million calls made
• +6 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Kantar Germany (Telquest Acquisition)coreOthers · 5 May 2026GDCC acquired Telquest, a leading telephonic fieldwork company focused on the German market, from Kantar Germany. The acquisition provides GDCC with a strong and immediate foothold in Germany for high-quality telephone-based data collection. Telquest specializes in social and public research projects as well as complex B2B research.
• Global Research Firm (BPO Partnership)coreStrategic or Co-development Partner · 28 February 2024A global research firm partnered with GDCC to take over all existing CATI work, including supporting staff and interviewers. GDCC combined existing work with 15 additional continuous projects, 7 new staff members, 15 supervisors, and over 200 interviewers in 17 languages. This is a significant BPO outsourcing arrangement representing core business expansion.
• Ipsos European Public AffairsminorStrategic or Co-development PartnerGDCC partnered with Ipsos European Public Affairs to handle the fieldwork in the Netherlands for the 2024 European Survey of Enterprises on New and Emerging Risks (ESENER), commissioned by EU-OSHA. This is a notable public sector research collaboration.
• World BankcoreStrategic or Co-development PartnerGDCC partners with the World Bank for Enterprise Surveys, conducting video interviews with high-level B2B respondents across multiple markets. Per country, GDCC conducts 300-900 interviews of approximately one hour duration for this prestigious international research program.

Scale indicators15 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Toluna: Global consumer panel and MR data collection firm (now part of Kantar) offering online and telephone fieldwork. Comparable to GDCC in serving major MR agencies with multi-market data collection capabilities.
• Recon MR: US-headquartered global market research data collection firm offering CATI, online, and qualitative fieldwork. Operates as a multi-language, multi-country fieldwork provider with similar service mix to GDCC, including integration with major MR agencies.
• Schlesinger Group: US-based market research data collection and fieldwork services firm offering both quantitative (CATI/online) and qualitative services. Direct competitor to GDCC for global MR fieldwork mandates, particularly in North America.
• DISCOVERY RESEARCH GROUP: Market research data collection firm offering CATI, online, and mixed-mode services with multi-country capabilities. Direct competitor for telephone fieldwork contracts with global MR agencies.
• SIS International Research: Global market research fieldwork and consulting firm offering CATI, online, and qualitative data collection across multiple regions. Comparable as a multi-country fieldwork services provider serving enterprise and government MR needs.
• Dynata: One of the world's largest first-party data and MR data collection providers, operating online panels and supporting CATI/fieldwork workflows. A direct competitor in multi-country data collection for MR agencies.

Broad incumbents

• Ipsos: One of the world's largest market research companies and a major GDCC client. Operates in-house fieldwork operations across many markets, making Ipsos both a customer and a partial substitute; broadly comparable in serving enterprise and government MR needs.
• Kantar: World's largest market research group and a major GDCC client. Kantar divested Telquest to GDCC in May 2026, making it both a customer and a structural counterparty in the CATI services market.

Emerging players

• Bilendi: France-headquartered online panel and data collection operator with European footprint. Comparable as a mid-sized data collection services firm serving MR agencies, though with stronger online and weaker telephone focus than GDCC.

Others

• Sample Solutions: Sample frame and RDD (Random Digit Dialing) provider; GDCC partnered with Sample Solutions for True RDD sample frames in Africa. Adjacent ecosystem participant that supports GDCC's telephone fieldwork methodology rather than directly competing for end-client fieldwork contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/gender-balance-in-energy-transition
• Facebookfacebook.com/gdccwest

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GDCC