MEM informatica

What MEM informatica does

MEM Informatica S.r.l. is a privately held Italian software vendor founded in the mid-1990s and headquartered in Nuoro, Sardinia, with a secondary office in Cagliari. The company specializes in cloud-based SaaS solutions for Italian Public Administrations and adjacent professional and SMB customers, with a product portfolio anchored by DomosWeb.PA, a turnkey institutional web portal aligned with AGID, ANAC, and Codice degli Appalti requirements, and the AgID-qualified Civilia Next management platform. Mobile and bundled extensions include DomosApp.PA and the 2026 DomosWeb.PA Suite, which combines the portal, mobile app, and automated publishing of administrative acts to Albo Pretorio and Amministrazione Trasparente.

The technology stack is centered on proprietary cloud SaaS, with integrations to Italian government systems (PagoPA, SISTER, ANPR, Web Analytics Italia) and to Wolters Kluwer's professional software suite (Giotto payroll, B.Point accounting, Genya EU budget management, WebDesk collaboration). The company monetizes primarily through annual subscription fees (canone annuale) on a quote-based model, supplemented by optional add-on modules (over 30 for DomosWeb.PA) and recurring training and webinar services. Go-to-market is direct sales to municipalities, unions of municipalities, mountain communities, consortia, and provinces across Italy, complemented by a Rete Domos community-driven channel for smaller entities, with the professional segment addressed through the Wolters Kluwer distribution alliance.

The company serves over 700 clients across Italy, with 141 Public Entities live on DomosWeb.PA managing more than 1,200 active email boxes, and operates on a bootstrapped, founder-owned basis with no disclosed external investors or parent company. Notable compliance posture includes GDPR-aligned privacy practices and ISO/IEC 27018-conformant handling of personal data in cloud environments.

Name

MEM informatica

Legal name

MEM Informatica S.r.l.

Website

https://meminformatica.it

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

MEM Informatica is a privately held Italian SaaS vendor, headquartered in Nuoro, Sardinia, that builds cloud-based compliance and management software — anchored by its AgID-aligned DomosWeb.PA portal and Civilia Next platform — for Italian municipalities, public entities, and professional studios nationwide.

Ownership category

akta.pro rank

Product category

Public Administration Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511), Professional, Scientific, and Technical Services (54), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Application Maintenance & Support (AMS) (BPAEAFAC)

akta.pro secondary industry

Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS) (BPAEAMAI)

Keywords

• Public sector software
• Public administration solutions
• Document management software
• Human resources software
• E-invoicing software

Headquarters

HQ city

Nuoro

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription for DomosWeb.PA: Annual subscription fee for cloud-based institutional portal services, including hosting, maintenance, updates, and support. The company emphasizes that DomosWeb.PA is a continuously updated service with no additional costs for regulatory updates.
2. Software Licenses and Subscriptions: Revenue from software products including Next, Contratti.PA, Hydra, Genya, Giotto, B.Point, and Fattura SMART, typically sold as annual subscriptions or perpetual licenses with maintenance fees.
3. Professional Services and Training: Training programs and webinars for clients on product usage and regulatory compliance topics. Some events are offered free of charge as customer support.
4. Optional Services and Add-ons: Additional services such as DomosApp.PA app, Subito Web document publishing module, digital signature modules, and over 30 optional services for DomosWeb.PA.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

MEM informatica is a software vendor that develops, sells, and supports proprietary software solutions for Italian Public Administration and adjacent professional segments. Its portfolio covers document management and protocol, mobile PA applications, workflow and digital transformation, contract management, HR/payroll, e-invoicing, facility/asset management, and ticketing/helpdesk — sold as licensed and SaaS modules used by municipalities, public agencies, multi-utilities, accountants, labor consultants, and businesses operating with the PA.

Product overview

MEM Informatica S.r.l. is an Italian software company serving Public Administration and businesses with a comprehensive portfolio of solutions. The core offering consists of DomosWeb.PA institutional portal platform and DomosApp.PA mobile application for PA digital services, complemented by the Next cloud management platform qualified by AgID. For professional and business users, the portfolio includes Giotto (payroll processing), Genya (budget management), B.Point suite (accounting, sales, warehouse), Fattura SMART (electronic invoicing), and WebDesk (collaboration). Additional products include Contratti.PA for electronic contract management and Hydra for fleet management. Services encompass privacy compliance, digital document conservation, and PagoPA payment system integration. The company operates primarily in Sardinia with offices in Nuoro and Cagliari, serving over 700 clients throughout Italy.

Differentiator

Problem solved

Functional benefit

Brands

• DomosWeb.PA: Institutional web portal 'chiavi in mano' for Public Administration, compliant with current regulations, entirely designed and developed by MEM Informatica.
• Next
• Contratti.PA
• Genya
• Giotto
• B.Point
• Fattura SMART
• Hydra
• WebDesk

Products and services

• DomosWeb.PA Cloud/enterprise document and information management system for Italian municipalities and public entities, providing protocol, archiving, document workflows, and integration with national PA interoperability frameworks.
• DomosApp.PA Mobile application extending the DomosWeb.PA platform, enabling on-the-go protocol, document access, and approval workflows for PA staff.
• Next Workflow and digital transformation platform supporting process automation across Italian PA entities.
• Contratti.PA Contract lifecycle management software tailored to Italian Public Administration requirements for public contracts and tenders.
• Giotto Human resources, personnel management and payroll software for Italian public entities, integrated with national payroll platforms such as NoiPA.
• B.Point MEM informat品牌ic product in the portfolio; description beyond the product name not specified in the input.
• Fattura SMART E-invoicing solution integrated with Italy's SDI (Sistema di Interscambio) for compliant electronic invoicing in PA and private-business workflows.
• WebDesk Web-based ticketing and helpdesk solution for managing service requests and internal support within PA and private organizations.
• Hydra Facility and asset management software used by Italian public entities and multi-utilities for asset tracking and operational workflows.
• Genya Product in MEM informatica's portfolio; detailed description beyond the product name not specified in the input.

Quantifiable outcome

• 700+ clients served across Italy
• +4 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature11 records

Partnerships

Six partnerships are on record, tiered core and strategic.

• Wolters KluwercoreTechnology or IntegrationWolters Kluwer is a global leader in legal, tax, financial, and healthcare information services. MEM Informatica distributes and integrates Wolters Kluwer products including Giotto (payroll management), B.Point SP (accounting software), Genya (EU budget management), and WebDesk (document collaboration platform) within its product ecosystem for Italian professionals and businesses.
• Dedagroup Public ServicesstrategicTechnology or IntegrationCollaboration between Dedagroup PS and MEM Informatica for the implementation of the provincial website of Verona. The project involved significant customization and adaptation to provincial needs, including integration with Dedagroup PS administrative systems, while maintaining compliance with AGID web guidelines.
• Wolters Kluwer (Giotto integration)coreTechnology or IntegrationGiotto payroll software by Wolters Kluwer is integrated with MEM Informatica's product suite, offering automatic table updates for Italian labor law, tax tables, and social security contributions. The integration provides real-time updates through Wolters Kluwer's editorial sources.
• AgID (Agenzia per l'Italia Digitale)strategicOthersMEM Informatica's Civilia Next is qualified as a SaaS solution by AgID, and its DomosWeb.PA portal is aligned with AgID web guidelines for Italian Public Administrations. Products integrate with government systems mandated by AgID including PagoPA payment system.
• ANAC (Autorità Nazionale Anticorruzione)strategicOthersMEM Informatica products support ANAC compliance requirements including Legge 190/2012 anti-corruption obligations, Amministrazione Trasparente transparency requirements, and SISTER system integration for contract registration.
• Agenzia delle Entrate (SDI)strategicOthersFattura SMART electronic invoicing solution integrates with the Sistema di Interscambio (SDI) platform managed by Agenzia delle Entrate for mandatory electronic invoice processing in Italy.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Maggioli: Maggioli is one of Italy's largest vendors of software and services for municipalities, provinces, and public entities, offering portal, document management, and back-office modules that overlap directly with MEM Informatica's DomosWeb.PA and Civilia Next stack. It is the dominant direct competitor in Italian PA digitalization.
• Dedagroup Public Services: Dedagroup Public Services is an Italian PA software specialist delivering portals, administrative-act management, and provincial/municipal digitalization solutions. MEM Informatica has already co-delivered the Provincia di Verona portal with Dedagroup PS, confirming close product overlap and active co-opetition.
• Halley Informatica: Halley Informatica is an Italian software house focused on municipal and public-entity management, providing back-office, portal, and document management solutions to Comuni. It competes head-to-head with MEM Informatica in the small-to-mid Comuni segment.
• ADS Automated Data Systems: ADS is an Italian software group providing integrated solutions for professionals, SMEs, and public entities — overlapping with MEM Informatica's professional-tools (Giotto/B.Point) and PA lines, and competing for similar Wolters Kluwer-adjacent distribution relationships.
• InfoCert: InfoCert is a leading Italian provider of digital identity, digital signature, certified email (PEC), and electronic invoicing solutions. It competes with MEM Informatica's Fattura SMART and digital signature/contract modules, particularly for SME and professional customers.

Broad incumbents

• Zucchetti: Zucchetti is the largest Italian software group, offering payroll, HR, accounting, ERP, and public-sector solutions at scale. It is a broader incumbent that competes with MEM Informatica's Giotto and B.Point portfolio and increasingly with PA back-office offerings.
• Wolters Kluwer Italy: Wolters Kluwer Italy is the global information services group's Italian arm, owner of the Giotto, B.Point, Genya, and WebDesk products that MEM Informatica distributes. It is both a critical strategic partner and a broader incumbent that could choose to bypass MEM Informatica and sell direct.
• Engineering Ingegneria Informatica: Engineering is a large Italian IT services and software group with significant public-sector and digital transformation practice, including PA back-office, document management, and citizen-facing portals. It competes with MEM Informatica on larger provincial and regional tenders as a broader incumbent.
• GPI Group: GPI is an Italian technology group serving healthcare, public administration, and social services with software, services, and ICT outsourcing. Its PA-facing offerings overlap with MEM Informatica's document management, conservation, and PA digitalization modules.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/meminf_nuoro
• Facebookfacebook.com/MEMInformaticanuoro
• LinkedInlinkedin.com/company/meminformatica

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MEM informatica