Zoo Business Media
Zoo Business Media is a privately held Australian digital media group that supplies background music, digital signage, on-hold messaging, and professional voiceover services to thousands of businesses across Australia and New Zealand via three sub-brands: Moov Music, 1800-ONHOLD, and Voiceovers NOW!.
- Company typePrivate
- Founded1999
- HeadquartersHelensvale, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Zoo Business Media does
Zoo Business Media is a privately held Australian digital media group headquartered on the Gold Coast in Queensland, founded in 1999. The company supplies background music, digital signage, telephone on-hold messaging, and professional voiceover services to thousands of businesses across Australia and New Zealand. It operates through three wholly-owned sub-brands: Moov Music (background music, digital signage, and an on-demand streaming app for venue sound control), 1800-ONHOLD (telephone on-hold music and messaging consultancy with program design, copywriting, audio production, nationwide installation, and technical support), and Voiceovers NOW! (professional voiceover recording studios providing voice artists, audio production, and scripting services).
The business model combines recurring subscription revenue from music streaming and on-hold messaging programs with project-based professional services revenue from voiceover production and audio engineering. Customer acquisition is sales-led and direct, executed primarily through each brand's dedicated website and supported by nationwide installation and field-service capabilities. Notable enterprise customers span fitness (Anytime Fitness, Plus Fitness), food and beverage (Coffee Club), retail (DDS), hospitality (Mantra), media (Sky News Australia), and entertainment (Timezone). Pricing is not publicly disclosed and is understood to be quote-based for enterprise engagements, with OneMusic licensing handled via a referral partnership for copyright compliance.
Technical architecture details, including the platform stack behind the Moov Music streaming app, are not publicly disclosed. The company has no disclosed funding history, no public M&A record beyond its internal brand assembly, and operates with an estimated 11–50 employees. There are no patents, regulatory actions, or leadership changes in the source dataset, indicating a stable, privately controlled operator.
Zoo Business Media firmographics
Firmographics- Name
- Zoo Business Media
- Legal name
- Zoo Business Media
- Website
- https://zbm.com.au
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Zoo Business Media is a privately held Australian digital media group that supplies background music, digital signage, on-hold messaging, and professional voiceover services to thousands of businesses across Australia and New Zealand via three sub-brands: Moov Music, 1800-ONHOLD, and Voiceovers NOW!.
- Ownership category
- akta.pro rank
Zoo Business Media industry classification
Industry- Product category
- Commercial Music and Voice Messaging Services
- NAICS
- Sound Recording Studios (51224), Other Sound Recording Industries (512290)
- SIC
- Services-Advertising (7310), Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Place-Based / Retail & Venue Media (Malls, Gyms, Cinema, Office Buildings) (BPAFALAE)
- akta.pro secondary industries
- Audio Production & Podcasting (BPAFAIAE), Audio Post & Music for Advertising (Sound Design, Mix, Music Supervision) (MPAAAMAE)
Keywords
Where Zoo Business Media is headquartered
LocationHeadquarters
- HQ city
- Helensvale
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Zoo Business Media business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Music Streaming Services: Subscription-based background music and streaming services for businesses, including the Moov Music streaming app with on-demand music capabilities, playlist scheduling, and digital signage integration.
- Voice Messaging Services: Professional voice recording, audio production, and telephone on-hold messaging services offered through 1800-ONHOLD brand, including program design, copywriting, and nationwide installation.
- Voiceover Production Services: Professional voiceover services delivered through recording studios, providing voice artists, full audio production, and scripting services through Voiceovers NOW! brand.
Go-to-market motion1 record
Distribution channels1 record
Zoo Business Media product offering
Product offeringCore offering
Zoo Business Media is a digital media group that supplies background music, digital signage, and voice messaging solutions to businesses across Australia and New Zealand. Its offering spans subscription-based music streaming and on-demand playlists for venues (Moov Music), end-to-end telephone on-hold music and voice messaging programs including design, copywriting, audio production and nationwide installation (1800-ONHOLD), and professional voiceover recording with voice artists and full audio production (Voiceovers NOW!). The company serves thousands of Australian businesses from national franchises to local establishments across retail, hospitality, fitness, food and beverage, and media.
Product overview
Zoo Business Media is a digital media group that operates as a platform-plus-brands architecture, offering music, digital signage, and voice messaging solutions. The company represents three sub-brands: Moov Music (background music, digital signage, and streaming app), 1800-ONHOLD (telephone on-hold music and messaging services), and Voiceovers NOW! (professional voiceover recording services). These complementary offerings allow businesses to manage their audio and music needs across customer-facing environments and telecommunications.
Differentiator
Problem solved
Functional benefit
Brands
- Moov Music: Background music, digital signage & music licensing for businesses. Music streaming app available.
- 1800-ONHOLD
- Voiceovers NOW!
Products and services
- Moov Music Subscription-based background music streaming, digital signage, and music licensing solution for businesses. Includes on-demand music playable from phone or tablet with scheduled playlists tailored to venue demographics at specific times of day. Sold to commercial venues such as cafes, gyms, retail stores, and entertainment centres across Australia and New Zealand.
- 1800-ONHOLD Full-service consultancy for music, messaging, and marketing telephone on-hold services. Covers program design, copywriting, audio production, music licensing, nationwide installation, and technical support, and is compatible with any business phone system. Targets Australian and New Zealand businesses of all sizes, including national franchise networks.
- Voiceovers NOW! Professional voiceover service delivered through in-house recording studios, offering voice artists, full audio production, and scripting services with fast turnaround. Serves businesses needing high-quality voiceover content for messaging, marketing, and creative projects.
Companies that use Zoo Business Media
Customer profileNamed customers7 records
Segments1 record
Ideal customer profiles2 records
Zoo Business Media technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Zoo Business Media partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- OneMusiccoreOneMusic is a music licensing organization in Australia. The company advises customers that 'A One Music license is required when playing commercial music within your business' and directs customers to OneMusic for licensing information. This represents a compliance/regulatory partnership related to music copyright licensing requirements.
Scale indicators1 record
Recent moves4 records
Expansion highlights4 records
Zoo Business Media competitors and assessment
Company assessmentDirect peers
- Mood Media: Global leader in B2B in-store media (background music, digital signage, on-hold messaging) for retail, hospitality and fitness. Direct competitor to all three ZBM sub-brands at much larger global scale.
- Soundtrack Your Brand: Spotify-backed B2B background music streaming platform serving restaurants, retail and hotels worldwide. Closest direct competitor to Moov Music's streaming app.
- Stingray Digital: Music, media and tech company offering in-store music, digital signage and on-hold messaging globally. Highly comparable integrated offering across audio + signage for venues.
- Rockbot: US-based B2B music and digital signage platform for venues, offering curated playlists, jukebox-style requests and signage. Direct competitor in the in-venue audio + signage category.
- Cloud Cover Music: Subscription-based background music streaming for businesses with licensed catalog and scheduling tools. Comparable business model and customer profile to Moov Music.
- Music Concierge: APAC-focused B2B music programming consultancy based in Australia. Most direct APAC competitor for Moov Music, serving hotels, retail and hospitality with curated playlists.
- Easy On Hold: North American provider of telephone on-hold messaging, voiceover production and music-on-hold services. Direct analogue to ZBM's 1800-ONHOLD brand.
Broad incumbents
- Almotech (Jamendo Licensing): Background music licensing and streaming platform serving businesses across Europe and beyond. Adjacent competitor with similar catalog-licensing + SaaS delivery model.
- SiriusXM for Business: Established satellite/streaming business music service offering licensed commercial-free music for venues. Broad incumbent in the same B2B background music category.
Emerging players
- Custom Channels: US-based curated background music programming for businesses, including fitness, retail and hospitality. Smaller-scale direct peer with comparable target verticals and playlist-led model.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Zoo Business Media social profiles
Digital presenceZoo Business Media financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zoo Business Media leadership team
Management profileNumber of profiles
Zoo Business Media subsidiaries and ownership
Company hierarchySubsidiaries3 records
Zoo Business Media funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zoo Business Media M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zoo Business Media
What does Zoo Business Media do?
Zoo Business Media is a digital media group that supplies background music, digital signage, and voice messaging solutions to businesses across Australia and New Zealand. Its offering spans subscription-based music streaming and on-demand playlists for venues (Moov Music), end-to-end telephone on-hold music and voice messaging programs including design, copywriting, audio production and nationwide installation (1800-ONHOLD), and professional voiceover recording with voice artists and full audio production (Voiceovers NOW!). The company serves thousands of Australian businesses from national franchises to local establishments across retail, hospitality, fitness, food and beverage, and media.
Is Zoo Business Media a public or private company?
Zoo Business Media is a private company. It is classified as unknown and is currently operating.
When was Zoo Business Media founded?
Zoo Business Media was founded in 1999. It employs 11 to 50 people.
Where is Zoo Business Media based?
Zoo Business Media is headquartered in Helensvale, Australia, in the Oceania region.
How does Zoo Business Media make money?
Three revenue lines are on record. Music Streaming Services are the primary driver. The others are voice Messaging Services and voiceover Production Services.
Who are Zoo Business Media's main competitors?
Direct peers on record are Mood Media, Soundtrack Your Brand, Stingray Digital, Rockbot, Cloud Cover Music, Music Concierge and Easy On Hold. Broad incumbents are Almotech (Jamendo Licensing) and SiriusXM for Business. Custom Channels is listed as an emerging player.
Does Zoo Business Media have an API?
No public API is recorded for Zoo Business Media.
What industry is Zoo Business Media in?
Zoo Business Media's product category is Commercial Music and Voice Messaging Services. Its primary akta.pro industry code is BPAFALAE, Place-Based / Retail & Venue Media (Malls, Gyms, Cinema, Office Buildings), with a secondary code of BPAFAIAE, Audio Production & Podcasting. Its NAICS code is 51224 and its SIC code is 7310.