What Endios does

Endios GmbH is a Hamburg-based B2B SaaS company founded in 2015 that operates the endios one mobile app platform for German energy and water utilities, with a self-claimed leadership position among municipal utilities (Stadtwerke). The platform addresses the so-called last-mile problem in utility customer relationships by replacing fragmented digital touchpoints (call center, paper mail, web portals) with a white-label smartphone app configured through a drag-and-drop widget dashboard. Its product surface spans three layers: customer self-services (meter reading submission, contract and invoice management, bank data changes, profile updates), home energy management (HEMS for PV, EV charging, heat pumps, and dynamic tariffs), and an extensive smart-city widget library covering public transport, e-charging stations, parking, events, waste calendars, and local directory content. The technical architecture is cloud-based SaaS with native iOS and Android apps, a modular widget engine, and standardized interface integrations to the dominant German utility ERP systems — SAP, Schleupen, Wilken, SIV.AG, powercloud, Thüga SmartService, KISTERS, ITC, and IVU — enabling a deployment window claimed at five person-days.

The company monetizes through annual SaaS subscriptions with modular widget pricing, supplemented by implementation and customization services for white-label deployment. Distribution is hybrid: direct enterprise sales to Stadtwerke combined with channel co-sell through ERP partners who bundle endios one into their utility software offerings. The stated value proposition is a EUR 7 per-customer-per-year cost reduction from self-service adoption, with customer evidence from 150+ German energy and water utilities including Städtische Werke AG, KEW Kommunale Energie- und Wasserversorgung AG, Stadtwerke Herborn GmbH, and Stadtwerke Speyer GmbH. Endios is self-financed and reports no external venture capital or private equity backing, operating with an international team of 60+ employees under founder-CEO Malte Kalkoffen (former Boston Consulting Group Principal), CCO Marcus Fragel (former Vodafone), and CTO Michael Wessendorf. Recent strategic moves have emphasized ecosystem expansion — most notably 2026 partnerships with clever-PV for HEMS integration and kraftwerk Software Gruppe for ERP ecosystem consolidation.

Name

Endios

Legal name

endios GmbH

Website

https://endios.de

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Endios is a Hamburg-based SaaS company providing the "endios one" mobile app platform for German energy, water, and municipal utilities, enabling customer self-services, home energy management, and smart-city features through modular widgets integrated with major utility ERP systems.

Ownership category

akta.pro rank

Product category

Utility Customer Engagement SaaS

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Enterprise Service Management (ESM) Platforms (HDAEALAB)

akta.pro secondary industries

IT Incident, Problem & Change Management Platforms (HDAEALAI), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• Utility mobile app platform
• Customer self-services software
• Smart city widgets
• Home energy management system
• ERP-integrated mobile SaaS

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription Licensing: Cloud-based SaaS platform subscription model. Utility companies pay for access to endios one platform with modular widgets.
2. Implementation Services: Implementation and customization services for white-label app deployment. Rapid 5-person-day implementation process.
3. Widget/Module Add-ons: Additional revenue from premium widgets and modules beyond core self-service functionality.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Endios offers endios one, a cloud-based SaaS mobile app platform that enables energy and water utilities in Germany to deploy white-label customer apps with modular widgets for self-services (meter reading, invoicing, contracts), smart city features, and home energy management. The platform connects to major utility ERP systems (SAP, Schleupen, Wilken, SIV.AG, powercloud) through standardized interfaces, allowing implementation in approximately 5 person-days.

Product overview

Endios offers endios one, a cloud-based SaaS mobile app platform for energy and water utilities in Germany. The platform consists of a core platform with a modular widget architecture that includes Customer Self-Services as the central module (meter reading, invoices, contracts, consumption tracking, bank data, profile management), supplemented by HEMS (Home Energy Management System) for energy optimization and endios Loyalty for customer retention. The platform also includes an extensive library of Smart City widgets covering public transit, parking, e-charging, events, news, local directory services, and more. All widgets are configurable via a drag-and-drop dashboard and connect through standardized interfaces to major ERP systems including SAP, Schleupen, Wilken, SIV.AG, powercloud, and Thüga SmartService. The platform enables utilities to reduce service costs by up to 7 EUR per customer annually while providing personalized digital services.

Differentiator

Problem solved

Functional benefit

Products and services

• endios one Platform Cloud-based SaaS mobile app platform for energy and water utilities enabling digital customer interaction through modular widgets, white-label deployment, and standardized ERP system integrations.
• endios one Dashboard Central management dashboard for configuring and administering all widgets, content, and settings in the endios one app via drag-and-drop interface, used by utility administrators.
• Customer Self-Services Core module enabling utility customers to submit meter readings, track consumption, retrieve invoices, manage bank details, and receive personalized documents via smartphone.
• HEMS (Home Energy Management System) AI-powered home energy management module for controlling PV systems, EV charging, heat pumps, and dynamic tariffs with real-time energy flow visualization, enabling utilities to offer smart home energy management directly through their customer apps.
• endios Loyalty Customer loyalty and rewards program module for energy utilities designed to increase engagement and reduce churn through personalized offers and incentives.
• endios one Widgets Library of modular app components including customer self-services, smart city services, and loyalty features configurable via drag-and-drop for utility customer apps.

Quantifiable outcome

• 7 EUR cost savings per customer per year
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability6 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered core.

• SchleupencoreTechnology or Integration · 1 February 2022Strategic cooperation with Schleupen AG, a leading ERP provider for utilities. Enables seamless integration between endios one app platform and Schleupen ERP systems for rapid implementation.
• SIV.AGcoreTechnology or IntegrationSIV.AG adds endios multi-value app to their portfolio, offering utilities a comprehensive customer engagement solution integrated with SIV.AG's industry-specific software.
• Power Reply (Power Reply GmbH)coreStrategic or Co-development PartnerStrategic partnership making the endios app an intelligent sales channel. Power Reply brings digital sales expertise to transform the app into a sales tool for utilities.
• Thüga SmartServicecoreStrategic or Co-development PartnerStrategic partnership between Thüga SmartService and endios to deliver enhanced digital customer services to municipal utilities within the Thüga group.
• powercloudcoreTechnology or IntegrationIntegration partnership with powercloud, a cloud-based billing and customer management platform for utilities. Enables rapid deployment for powercloud customers.
• clever-PVcoreStrategic or Co-development PartnerStrategic partnership to integrate clever-PV's cloud-based energy management system into endios one platform. Enables full HEMS functionality including PV, EV charging, and heat pump control directly in utility apps. clever-PV has 80,000+ registered users and 100,000+ connected devices.
• kraftwerk Software GruppecoreTechnology or IntegrationPartnership announced April 2026. kraftwerk.One App completes the digital customer interface by integrating with endios one platform for municipal utilities.
• SAPcoreTechnology or IntegrationSAP integration partnership enabling connection between endios one and SAP ERP systems used by larger utilities and energy companies.
• WilkencoreTechnology or IntegrationERP integration partnership with Wilken, enabling connection between endios one platform and Wilken's industry-specific software solutions for utilities.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Kiwigrid: German vendor of home-energy-management and prosumer platforms for utilities. Closely comparable to Endios' HEMS module and could compete for the same dynamic-tariff and prosumer-management wallet within German utilities.

Direct peers

• powercloud: Cloud-based billing and customer-information platform for European energy utilities. Direct peer: Powercloud operates in the same German utility SaaS stack and is also one of Endios' main integration partners, making the two companies tightly co-dependent.
• Schleupen: Leading German ERP and customer-information-system vendor for utilities. Listed as one of Endios' core integration partners and competes in overlapping customer-process areas for Stadtwerke.
• SIV.AG: German utility-industry software provider for energy and water suppliers. Functions as both integration partner and adjacent software competitor to Endios in Stadtwerke accounts.
• KISTERS: Energy-IT specialist covering metering, market data and regional electricity platforms; integrated with Endios one and competes in adjacent utility data and energy-management functionality.
• Wilken: Industry-software vendor for German utilities and municipal service providers; ERP integration partner of Endios and overlapping vendor in billing and customer-management modules.

Broad incumbents

• Robotron Datentechnik: Established German IT vendor for utilities and public administration; broader portfolio overlapping Endios' customer-engagement and smart-city functions across municipal customers.
• Comarch: European provider of utility and smart-city software, including CIS, AMI and customer apps. Comparable as a broader, incumbent vendor pursuing similar German/European Stadtwerke and municipal digitalization deals.
• Salesforce: Global CRM and customer-engagement platform with energy/utility-cloud verticals. Competes at the high end of the German utility market where large utilities may prefer a global platform over a niche vendor like Endios.
• ServiceNow: Enterprise service-management platform with growing customer-service and field-service capabilities. Overlaps Endios' service-management positioning and could expand into utility customer-service workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Endios