SoftDev

What SoftDev does

SoftDev Incorporated is a privately held, HUBZone-certified, Women-Owned Small Business headquartered in Albany, Georgia, that has operated for more than 25 years as a healthcare informatics professional services firm. The company organizes its delivery around three integrated service lines: Data (collection and analysis, governance, interoperability, and warehousing), Development (cloud application development, dashboard reporting, system modernization and integrations, and maintenance and operations), and Program Support (enterprise PMO, quality measures, healthcare quality improvement, Medicare/Medicaid fraud investigation, and help desk). Its work is anchored in federal healthcare programs, with nationally recognized specialization in End-Stage Renal Disease (ESRD) and active engagement for buyers such as the Centers for Medicare & Medicaid Services, the Agency for Healthcare Research and Quality, the U.S. Census Bureau, and prime contractors including ICF, Westat, Peraton, Battelle, RTI International, and Summit.

The underlying technology stack is conventional enterprise data and application engineering rather than a proprietary platform. SoftDev builds data warehouses, governance frameworks, and interoperability layers for healthcare data; develops custom cloud-based applications and reporting dashboards; and modernizes legacy federal systems. The service delivery team holds a CMMI Services Maturity Level 3 appraisal, which signals standardized process maturity to federal procurement officers but is not a product-level capability. There is no indication of a standalone software product, API offering, mobile app, or proprietary AI/ML model in the disclosed material.

SoftDev's revenue model is professional services delivered through multi-year federal contracts and subcontractor engagements, with pricing determined through government procurement processes rather than public list rates. The go-to-market motion is enterprise field sales into federal agencies and federal prime contractors, leveraging HUBZone and WOSB set-aside advantages. Leadership comprises co-founder Daniel Lundh and President Robin Kaiser (also referenced publicly as Robin Major). The company is privately held with no disclosed funding, M&A, or institutional investor activity, and operates exclusively within the United States.

Name

SoftDev

Legal name

SoftDev Incorporated

Website

https://softdevconsulting.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

SoftDev is a privately held, HUBZone-certified, Women-Owned Small Business that delivers healthcare informatics and IT professional services — spanning data, development, and program support — to federal agencies and federal prime contractors, with a nationally recognized specialization in ESRD.

Ownership category

akta.pro rank

Product category

Healthcare IT Consulting Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)

akta.pro primary industry

RPM Reimbursement, Billing & Program Operations Platforms (HLACAFAN)

akta.pro secondary industry

Remote Patient Monitoring Device Connectivity & Data Ingestion (IoT gateways) (HLALAKAF)

Keywords

• Healthcare informatics consulting
• Federal healthcare services
• Data analytics solutions
• Program management services
• Government IT services

Headquarters

HQ city

Raleigh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: SoftDev generates revenue through comprehensive professional services including consulting, program management, and specialized healthcare informatics solutions for federal agencies and corporate clients. Revenue is derived from long-term contract engagements and project-based work.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

SoftDev is a full-service healthcare informatics firm that provides Data, Development, and Program Support services to federal agencies and corporate clients. The Data pillar covers collection and analysis, governance, interoperability, and warehousing; the Development pillar delivers cloud application development, dashboard reporting, system modernization and integrations, and maintenance and operations; the Program Support pillar provides enterprise PMO, quality measures, healthcare quality improvement, Medicare/Medicaid fraud investigation, and help desk support.

Product overview

SoftDev is an innovative healthcare solutions organization offering a portfolio of three integrated service areas: Data, Development, and Program Support. The Data service area provides collection and analysis, governance, interoperability, and warehousing capabilities. The Development service delivers cloud applications, dashboard reporting, system modernization and integrations, and maintenance and operations. The Program Support service encompasses enterprise PMO, quality measures, healthcare quality improvement, Medicare/Medicaid fraud investigation, and help desk support. These three interconnected service areas work together to help federal agencies and corporate healthcare clients achieve better outcomes for patients.

Differentiator

Problem solved

Functional benefit

Products and services

• Data Services Integrated data service offering covering collection and analysis, governance, interoperability, and warehousing to drive data-informed decisions for federal and corporate healthcare clients.
• Development Services Customized software and application development services including cloud application development, dashboard reporting, system modernization and integrations, and maintenance and operations for government agencies and commercial healthcare clients.
• Program Support Services End-to-end program management and healthcare program support including enterprise PMO, quality measures, healthcare quality improvement, Medicare/Medicaid fraud investigation, and help desk support for federal healthcare initiatives.

Named customers10 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Westat: Westat is a large employee-owned research and survey firm providing health and statistical services to CMS, AHRQ, and Census — directly comparable in federal healthcare and statistical analytics work, though at far greater scale; also listed as a SoftDev client.
• RTI International: RTI International is a large nonprofit research institute providing health informatics, data analytics, and program evaluation for HHS and CMS — comparable in federal health data and quality-measurement work; also listed as a SoftDev client.
• Leidos: Leidos is a large federal IT contractor with a substantial federal health portfolio serving CMS, FDA, and HHS — overlapping with SoftDev's system modernization, cloud application development, and healthcare quality work, but at far greater scale.
• Maximus: Maximus is a large federal services contractor operating Medicare and Medicaid programs for CMS — comparable to SoftDev's federal healthcare program support work, though at much larger scale.
• ICF International: ICF is a large publicly traded federal health and analytics firm serving CMS, HHS, and AHRQ — overlaps with SoftDev's federal healthcare data and quality-measurement services but at much larger scale; ICF is also listed as a SoftDev client, indicating a prime-subcontractor relationship.
• Peraton: Peraton is a major federal IT contractor providing health and defense solutions including system modernization and program support — overlapping with SoftDev's development and program support services, but at enterprise scale; also listed as a SoftDev client.
• Booz Allen Hamilton: Booz Allen Hamilton is a major federal health IT and analytics contractor serving CMS, VA, and HHS — overlapping with SoftDev in federal health informatics, data warehousing, and program management, but at enterprise scale.

Direct peers

• Planned Systems International: Planned Systems International is a small-business federal health IT contractor providing cloud, data analytics, and program support to CMS, VA, and DoD — comparable to SoftDev in customer mix, service portfolio, and federal healthcare focus.
• Summit Consulting (now part of Risant/Convergent): Summit Consulting is a federal health-focused consulting firm serving CMS and HHS with data analytics, quality measurement, and program integrity support — directly comparable to SoftDev's quality-measures and fraud-investigation engagements.
• CALIBRE Systems: CALIBRE Systems is a HUBZone-certified management consulting and IT services firm supporting federal health and defense clients with program management, analytics, and systems modernization — directly comparable to SoftDev in size, certifications, and federal health IT focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SoftDev