Handyman
Mr. Handyman is a private franchise brand operating since 1996 that delivers residential and commercial repair, maintenance, and remodeling services across the US and Canada through independently owned franchise locations backed by the Neighborly parent company.
- Company typePrivate
- Founded1996
- HeadquartersAnn Arbor, United States
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What Handyman does
Mr. Handyman is a privately held franchise brand operating in the residential and commercial home services sector since 1996, delivering a wide range of repair, maintenance, and remodeling services through independently owned and operated franchise locations across the United States and Canada. The service portfolio spans repair (interior, exterior, garage), drywall and ceiling work, remodeling (bathroom, kitchen, rooms), window and door services, safety and mobility modifications, assembly, floor installation and repair, painting, carpentry, plumbing, and lighting and electrical work. All work is backed by the Neighborly Done Right Promise guarantee, which commits to redoing any service not completed correctly at no additional cost within one year.
The company operates on a time-and-materials pricing model with upfront cost estimates provided to customers, and pricing varies by franchise location. Revenue is generated through professional service fees paid by customers directly to local franchises, with the corporate entity earning royalties and franchise fees from its franchisees. The brand is part of the Neighborly family of home service providers, a diversified conglomerate that provides corporate infrastructure, brand support, and cross-promotion across its portfolio of home service brands. Mr. Handyman employs 501-1000 corporate staff and has served nearly 1 million customers since founding, with 96,441 customer reviews averaging 4.9/5 stars.
Customer acquisition is driven through the corporate website with zip code-based location finder, phone inquiries (844-584-3795), Google reviews aggregation, blog/SEO content marketing, and the Neighborly mobile app. The primary customer segments are residential homeowners (for repair, maintenance, and improvement projects) and commercial property owners and managers (for facility maintenance across retail, healthcare, corporate, government, financial, hospitality, and industrial properties). Service professionals average 10+ years of trade experience, providing a skilled labor foundation. Notably, the company has engaged in a minor diversification through co-production of the Bengali-language film 'Chheledhora' with Sita22 Films, which is outside its core handyman services business.
Handyman firmographics
Firmographics- Name
- Handyman
- Legal name
- Mr. Handyman LLC
- Website
- https://mrhandyman.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Mr. Handyman is a private franchise brand operating since 1996 that delivers residential and commercial repair, maintenance, and remodeling services across the US and Canada through independently owned franchise locations backed by the Neighborly parent company.
- Ownership category
- akta.pro rank
Handyman industry classification
Industry- Product category
- Home Repair and Maintenance Services
- NAICS
- Other Personal and Household Goods Repair and Maintenance (811490)
- SIC
- Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- Patch, Surface Prep & Small-Area Repair (Holes, Dents, Touch-Ups) (HSAGAAAD)
- akta.pro secondary industries
- Minor Tile/Grout Recaulking & Bathroom/Kitchen Touch-Ups (HSAGAAAH), Small Exterior Repairs (Trim, Fascia, Soffit, Siding Patches) (HSAGAAAJ), General Punch-List & Move-In/Move-Out Repairs (HSAGAAAO)
Keywords
Where Handyman is headquartered
LocationHeadquarters
- HQ city
- Ann Arbor
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Handyman business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Handyman Services Revenue: Mr. Handyman generates revenue through professional handyman service fees. Pricing is based on time required to complete work, with upfront cost estimates provided before service begins. Payments and billing are based on the time required to complete the work and vary depending on location. The company also offers financing options through third-party lenders for larger projects.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Time-based professional handyman services |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Handyman product offering
Product offeringCore offering
Mr. Handyman is a franchise brand that delivers professional residential and commercial handyman services including repair, maintenance, remodeling, plumbing, electrical, painting, carpentry, flooring, assembly, drywall, window and door, and safety/mobility modifications. Services are performed by licensed, insured, in-house technicians with an average of 10 years of trade experience, delivered through independently owned and operated franchise locations across the United States and Canada.
Product overview
Mr. Handyman is a home services franchise business offering comprehensive residential and commercial handyman services. The core offering consists of repair, maintenance, and remodeling services delivered through independently owned and operated franchise locations across the United States and Canada. The service portfolio is organized into distinct categories including: Repair Services (interior, exterior, garage), Drywall and Ceiling Services, Remodeling Services (bathroom, kitchen, rooms), Window and Door Services, Safety and Mobility Services, Assembly Service, Floor Installation and Repair, Painting Services, Carpentry, Plumbing, and Lighting and Electrical. All services are backed by the Neighborly Done Right Promise® warranty. Additionally, the company has engaged in film production as a co-producer of 'Chheledhora', an Indo-American Bengali-language thriller. The company is part of the Neighborly family of home service providers.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Handyman Services General home repair and maintenance services for homeowners including interior repairs, exterior repairs, and specialized trades such as plumbing, electrical, and carpentry.
- Commercial Handyman Services Professional handyman services for commercial properties including retail stores, restaurants, healthcare facilities, corporate offices, government buildings, financial institutions, hotels, and manufacturing plants.
- Remodeling Services Home remodeling services including bathroom, kitchen, bedroom, basement, and attic remodeling, as well as room additions.
- Plumbing Services Faucet, sink, sump pump, toilet, drain, and water valve repair and replacement services.
- Lighting and Electrical Services Light fixture, ceiling fan, smoke detector, carbon monoxide detector, outlet, and smart home device installation and repair services.
- Painting Services Interior and exterior painting, fence and deck painting and staining, cabinet painting and refinishing, wallpaper installation and removal, and concrete sealing and staining.
- Carpentry Installation and Repair Custom carpentry including deck and patio construction, siding installation and repair, fence installation and repair, crown molding installation, custom shelving, custom cabinets, and custom bookcases.
- Floor Installation and Repair Floor tile, linoleum, vinyl, laminate, and wood floor installation and repair services.
- Drywall and Ceiling Services Wall and ceiling repair, patching, finishing, and installation services including drywall patching, drywall finishing, drywall installation, wall finishing, and ceiling repair and replacement.
- Window and Door Services Installation and repair services for patio doors, screen doors, sliding doors, pet doors, barn doors, exterior doors, interior doors, windows, and door weatherproofing.
- Safety and Mobility Services Accessibility modifications including grab bar installation, handrail installation, ramp installation, lever door handle installation, doorway widening, and safety modifications for seniors.
- Assembly Service Furniture assembly, cabinet assembly, bike assembly, grill assembly, and fence assembly services.
- Repair Services Interior, exterior, and garage repair services including drywall patching, bathroom caulking, ceiling fan installation, gutter repair, window frame restoration, and debris removal.
- Neighborly Done Right Promise Service guarantee backing all work performed, promising to redo any service that is not done right at no additional cost within one year.
Companies that use Handyman
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Handyman technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Handyman partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and core.
- Sita22 FilmsminorMr. Handyman (as Handyyman) co-produced the Bengali-language thriller film 'Chheledhora' with Sita22 Films. The film is an Indo-American co-production shot in Arunachal Pradesh, India, targeting the international festival circuit. This represents a minor diversification into film production partnership rather than core business activity.
- NeighborlycoreMr. Handyman is a franchise brand under the Neighborly company, which owns multiple home service brands. Neighborly provides the corporate infrastructure, brand support, and national network that Mr. Handyman franchises operate within. This is a core parent-subsidiary relationship essential to the franchise business model.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Handyman competitors and assessment
Company assessmentEmerging players
- Molly Maid: Molly Maid is a Neighborly franchise brand offering residential cleaning services. It is comparable as another locally-owned franchise brand within the same Neighborly portfolio, sharing customer overlap and corporate support systems.
- Mr. Rooter: Mr. Rooter is a sister Neighborly franchise brand offering plumbing services. While not a direct competitor (specialty plumbing vs. general handyman), it shares the same franchise operating model, Neighborly corporate infrastructure, and cross-promotion network.
- The Grounds Guys: The Grounds Guys is a Neighborly franchise brand providing lawn care and landscaping services. It is comparable as a Neighborly sister brand with shared franchise economics and cross-promotion opportunities within the home services portfolio.
- TaskRabbit: TaskRabbit is a platform that connects consumers with local freelance handymen and task workers. It is comparable as an emerging alternative channel that competes for the same homeowner handyman demand via an on-demand marketplace model rather than franchised service delivery.
Direct peers
- Ace Handyman Services: Ace Handyman Services is a franchise backed by Ace Hardware offering residential handyman, repair, and maintenance services across multiple US markets. It competes directly with Mr. Handyman in the franchised multi-trade handyman space with comparable service breadth and target customers.
- House Doctors: House Doctors is a handyman services franchise owned by Authority Brands that offers residential and commercial repairs, maintenance, and improvement services. It is the most direct head-to-head competitor to Mr. Handyman in the franchised handyman category, serving the same customer base with a similar one-call multi-trade model.
- Handyman Connection: Handyman Connection is a franchised home repair and remodeling service operating in the US and Canada. It directly competes with Mr. Handyman for residential and commercial handyman work with a similar multi-trade service menu and locally owned franchise structure.
Broad incumbents
- Neighborly: Neighborly is the parent conglomerate that owns Mr. Handyman and multiple home service franchise brands. It is the broader platform of which Mr. Handyman is one franchise brand, providing corporate support, brand portfolio synergies, and the Done Right Promise infrastructure.
- Angi: Angi (formerly Angie's List) is a major digital marketplace connecting consumers to home service professionals including handymen. It is comparable as a competing channel for homeowner demand that can substitute for or supplement Mr. Handyman's direct customer acquisition.
- Authority Brands: Authority Brands is the parent company of House Doctors and other home service franchises, directly competing with Neighborly as a multi-brand home services franchise platform. It is comparable as the closest competing portfolio operator to Neighborly in franchised home services.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Handyman social profiles
Digital presenceHandyman financial estimates
Financial estimateRevenue estimate
Valuation estimate
Handyman leadership team
Management profileNumber of profiles
Profiles1 record
Handyman funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Handyman M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Handyman
What does Handyman do?
Mr. Handyman is a franchise brand that delivers professional residential and commercial handyman services including repair, maintenance, remodeling, plumbing, electrical, painting, carpentry, flooring, assembly, drywall, window and door, and safety/mobility modifications. Services are performed by licensed, insured, in-house technicians with an average of 10 years of trade experience, delivered through independently owned and operated franchise locations across the United States and Canada.
Is Handyman a public or private company?
Handyman is a private company. It is classified as corporate owned and is currently operating.
When was Handyman founded?
Handyman was founded in 1996. It employs 501 to 1,000 people.
Where is Handyman based?
Handyman is headquartered in Ann Arbor, United States, in the North America region.
How does Handyman make money?
One revenue line is on record: handyman Services Revenue.
Who are Handyman's main competitors?
Emerging players on record are Molly Maid, Mr. Rooter, The Grounds Guys and TaskRabbit. Direct peers are Ace Handyman Services, House Doctors and Handyman Connection. Broad incumbents are Neighborly, Angi and Authority Brands.
Does Handyman have an API?
No public API is recorded for Handyman.
What industry is Handyman in?
Handyman's product category is Home Repair and Maintenance Services. Its primary akta.pro industry code is HSAGAAAD, Patch, Surface Prep & Small-Area Repair (Holes, Dents, Touch-Ups), with a secondary code of HSAGAAAH, Minor Tile/Grout Recaulking & Bathroom/Kitchen Touch-Ups. Its NAICS code is 811490 and its SIC code is 7600.