Hearing Plus

What Hearing Plus does

Hearing Plus is India's largest chain of hearing clinics, founded in 2006 by Somenath Mukherjee and headquartered in Kolkata. The company operates 18+ clinics across Eastern India and 14+ branches pan-India, staffed by 40+ RCI-registered certified audiologists, and has served over 400,000 clients since inception with a self-reported 95% client satisfaction rate. It is ISO 9001:2015 certified and MSME/Startup India enlisted.

Core offerings span digital hearing aids (BTE, RIC, ITE, ITC, CIC, IIC styles) sourced from international brands, cochlear implants for profound hearing loss, and assistive listening devices. These are complemented by a comprehensive audiological service stack: diagnostic testing (Pure Tone Audiometry, Tympanometry, Auditory Brainstem Response, Otoacoustic Emissions, Bone Conduction), personalized assessment and counselling, hearing aid trial and fitting, repair and reprogramming, tinnitus management, pediatric hearing care, and speech therapy. Technology features delivered through third-party devices include AI-powered noise cancellation, speech enhancement, directional microphones, feedback cancellation, Bluetooth streaming, and rechargeable batteries.

Revenue is generated through hardware resale (hearing aids and cochlear implants), professional audiological services, and EMI financing on select models. The go-to-market is direct-to-consumer through the owned clinic network, supplemented by home-visit facilities for seniors and remote Zoom consultations. Primary customer segments are senior citizens and children/infants, with adults with hearing loss and the general public as secondary segments. Pricing is quote-based with no public disclosure, supported by a 7-day trial, 15-day moneyback guarantee, hearing aid loaner program, and no-cost EMI on select devices.

Name

Hearing Plus

Legal name

Hearing Plus

Website

https://hearingplus.in

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Hearing Plus is India's largest hearing clinic chain, founded in 2006 in Kolkata, operating 18+ Eastern India clinics and 14+ pan-India branches with 40+ certified audiologists, selling digital hearing aids and cochlear implants and providing full audiological services to over 400,000 clients.

Ownership category

akta.pro rank

Product category

Hearing Care Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Audiology & Hearing Services (ENT-Affiliated) (HLAKAMAI)

akta.pro secondary industries

Audiology & Hearing Diagnostic Centers (HLAFAKAH), Hearables (True Wireless Earbuds & Smart Headphones) (CRACAIAD)

Keywords

• Hearing care services
• Hearing aid clinic
• Audiology services
• Diagnostic testing
• Hearing aids

Headquarters

HQ city

Kolkata

HQ country

India

HQ region

Asia

Offices18 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hearing Aid Sales: Sale of digital hearing aids from international brands including various styles (BTE, RIC, ITE, ITC, CIC, IIC) to address different degrees of hearing loss
2. Audiological Services: Professional services including hearing tests, hearing aid fitting, reprogramming, repairs, and after-sales support conducted by qualified audiologists
3. EMI Financing: No-cost EMI facility offered for select hearing aid models, allowing customers to pay in equal monthly installments over chosen tenure
4. Cochlear Implants: Surgical electronic devices for individuals with profound hearing loss when hearing aids are not effective

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Hearing Plus is India's largest chain of hearing clinics, founded in 2006 and headquartered in Kolkata. It sells digital hearing aids from leading international brands across multiple form factors (BTE, RIC, ITE, ITC, CIC, IIC), provides cochlear implants for profound hearing loss, and delivers comprehensive audiological services — including diagnostic tests, hearing aid trial and fitting, repairs and reprogramming, tinnitus management, pediatric hearing services, and speech therapy. Operations span 18+ clinics across Eastern India supported by 40+ RCI-registered certified audiologists, with home visit facilities and no-cost EMI financing to improve accessibility.

Product overview

Hearing Plus is a chain of hearing aid clinics across India offering a comprehensive portfolio of hearing solutions. The core offerings include digital hearing aids from top international brands (available in BTE, RIC, ITE, ITC, CIC, IIC, bone conduction, and CROS/BiCROS styles), cochlear implants for profound hearing loss, and assistive listening devices. These are complemented by diagnostic services (Pure Tone Audiometry, Tympanometry, ABR, OAE, Bone Conduction Testing), hearing aid trial and fitting, repair/reprogramming, tinnitus management, speech therapy, and pediatric hearing services. The company also provides home visit facilities, hearing aid loaner devices, and EMI financing options, operating 18+ clinics across Eastern India with 40+ certified audiologists since 2006.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Hearing Aids Advanced electronic medical devices using computer chips to convert sound waves into digital signals for improved clarity and amplification; available in BTE, RIC, ITE, ITC, CIC, and IIC styles for individuals with varying degrees and types of hearing loss.
• Cochlear Implants Electronic devices surgically implanted for individuals with profound hearing loss when hearing aids are not effective; bypasses damaged inner ear hair cells and directly stimulates the auditory nerve.
• Assistive Listening Devices (ALDs) Standalone or supplementary devices including FM systems, infrared systems, TV streamers, induction loops, Bluetooth systems, and personal amplifiers designed to amplify sounds in varying listening situations for individuals with hearing difficulties.
• Hearing Loss Diagnostic Tests Comprehensive audiological evaluations including Pure Tone Audiometry (PTA), Tympanometry, Auditory Brainstem Response (ABR), Otoacoustic Emissions (OAE), and Bone Conduction Testing conducted by RCI-registered audiologists.
• Hearing Aid Trial and Fitting Risk-free hearing aid trial with fine-tuning, adjustments, continuous monitoring, troubleshooting connectivity issues, and ensuring optimal listening experience for prospective hearing aid users.
• Hearing Aid Repair and Reprogramming After-sales hearing aid reprogramming, repairs, cleaning, maintenance, software updates for digital hearing aids, custom earmold modifications, and model upgradations for existing hearing aid users.
• Tinnitus Management Tinnitus retraining therapy (TRT), sound therapy, and masking devices to minimize ringing sounds and provide overall hearing comfort for individuals experiencing tinnitus.
• Speech Therapy and Auditory Training Therapy sessions helping patients adjust to hearing aids or cochlear implants after prolonged untreated hearing loss, enhancing listening, communication, and lip-reading skills.
• Pediatric Hearing Services Age-appropriate hearing assessments and hearing aid solutions for infants, toddlers, and young children with hearing loss, including diagnostic tests like OAE, BERA, and ASSR, plus BTE/RIC hearing aids, bone conduction devices, CROS/BiCROS systems, and cochlear implants.
• Home Visit Facilities Hassle-free home visit facilities for hearing testing and hearing aid fitting, particularly for senior citizens and individuals with mobility issues who cannot easily visit a clinic.

Quantifiable outcome

• 95% client satisfaction rate
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature8 records

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• hear.com: Digital-first hearing care platform partnering with local audiologists for tele-evaluations and device fulfillment. Comparable as an emerging hearing care delivery model challenging traditional clinic-based retail like Hearing Plus.
• India Hears (now part of hear.com): India-focused online hearing care platform offering tele-audiology, home visits, and direct device sales. Comparable as a digital-first Indian competitor attacking the same hearing loss population with a different distribution model.

Direct peers

• Ear Solutions: Indian hearing aid retail chain with multi-city clinic network selling digital hearing aids and audiology services. Directly comparable as a domestic competitor pursuing pan-India hearing care retail expansion.

Broad incumbents

• Sonova (Phonak): One of the world's largest hearing instrument manufacturers (Phonak, Unitron) with growing direct retail and audiology service presence. Comparable as both a current supplier to Hearing Plus and an increasingly direct competitor in hearing care delivery.
• Demant (Oticon): Major global hearing aid manufacturer (Oticon, Bernafon, Sonic) expanding audiology clinic networks. Comparable product portfolio and emerging retail-clinic strategy overlapping with Hearing Plus's hearing aid distribution model.
• Amplifon: Global leader in hearing care retail and audiology services operating in 25+ countries including India. Comparable business model — diagnostic, fitting, and after-sales service network — at much larger scale.
• WS Audiology (Signia, Widex): Hearing aid manufacturer behind Signia and Widex brands with growing direct retail footprint globally. Comparable as both supplier of premium hearing aids and competitive threat via own-brand retail clinics.
• Specsavers Hearcare: UK-founded optical and hearing care retailer with hearing services embedded in optical stores; expanding in select markets. Comparable clinic-based audiology delivery model and cross-sell of devices with audiology services.

Others

• Starkey Hearing Technologies: US-based hearing aid manufacturer and one of the largest global brands. Comparable as a current device supplier to Hearing Plus and adjacent ecosystem player whose direct-to-consumer moves could reshape Indian retail competition.

Regional players

• Apollo Hearing (Apollo Hospitals): Hearing care service line within Apollo Hospitals network in India, leveraging hospital channel for cochlear implants and diagnostics. Comparable as an institutional competitor combining ENT specialty access with hearing aid sales in select metros.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hearingpluswb
• Facebookfacebook.com/hearingplusindia
• LinkedInlinkedin.com/company/hearing-plus

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hearing Plus