Birmingham City Council
- Company typePrivate
- Founded1974
- HeadquartersBirmingham, United Kingdom
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
Birmingham City Council firmographics
Firmographics- Name
- Birmingham City Council
- Legal name
- Birmingham City Council
- Website
- https://birmingham.gov.uk
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
Birmingham City Council industry classification
Industry- Product category
- Local Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Air and Water Resource and Solid Waste Management Programs (924110), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Environmental Quality Programs (9241), Water, Sewage and Other Systems (2213)
- SIC
- Non-Operating Establishments (9995), Refuse Systems (4953), Sanitary Services (4950), Real Estate Operators (No Developers) & Lessors (6510)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Street & Public-Space Litter Collection (Bins, Parks, Transit) (EUAIAAAG), Parking & Curbside Management Authorities (Municipal Parking, Permits, Loading Zones) (BPAIALAL), Multi-Family / HOA MSW Collection (Apartments, Condos) (EUAIAAAJ), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Local Education Authorities & Municipal Education Offices (EDADABAD)
Keywords
Where Birmingham City Council is headquartered
LocationHeadquarters
- HQ city
- Birmingham
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Birmingham City Council business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Council Tax: Local taxation levied on residential and commercial properties in Birmingham. The council implemented a 17.5% council tax rise over two years and a 7.49% tax hike as part of financial recovery measures following bankruptcy.
- Government Funding and Grants: Central government funding, combined authority funding from West Midlands Mayor Richard Parker, and various grants including £39 million in new burdens funding for supported housing implementation and £9.2m National Lottery Heritage Fund grant for Moseley Road Baths.
- Asset Sales: £750 million asset sale programme implemented as part of cost-cutting measures following section 114 notice (effective bankruptcy) in September 2023 due to £760m equal-pay liability and botched IT system.
- Service Fees and Charges: Various service fees including planning application fees, licensing fees, parking charges, waste collection charges, and other local government service charges.
- Housing Services Investment: Birmingham City Council investing over £200 million annually in housing services, including repairs, maintenance, and planned investment works through contracted partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Council Tax rates for Birmingham residents |
| Other | Multi-year contract | Repairs and maintenance contracts - Mears Group |
| Other | Multi-year contract | Repairs and maintenance contracts - Equans |
| One time/ perpetual license | Pay-as-you-go | Industrial property sale - 2 Lawley Middleway |
Distribution channels5 records
Marketing channels8 records
Birmingham City Council product offering
Product offeringCore offering
Birmingham City Council is the statutory local government authority for Birmingham, delivering mandated public services to over 1 million residents and businesses. Core offerings include Council Tax administration, waste and recycling collection, management of 28,500+ council homes through contracted partners, planning and development control, benefits administration, schools and learning support, adult social care, roads and parking enforcement, and environmental services, all accessible via the Birmingham.gov.uk website and BRUM Account online portal.
Product overview
Birmingham City Council operates a citizen-facing digital services platform consisting of the main Birmingham.gov.uk website and the BRUM Account portal. The website serves as the primary channel for delivering over 20 council services including Council Tax management, housing services, waste and recycling scheduling, planning applications, school admissions, and benefits claims. The BRUM Account system provides authenticated access enabling residents to view balances, make payments, report issues, and manage their interactions with the council. Services are organized by category including Housing, Benefits and Support, Schools and Learning, Waste and Recycling, Planning and Development, and Roads/Travel/Parking.
Differentiator
Problem solved
Functional benefit
Products and services
- Birmingham.gov.uk website and digital services platform Official digital portal for Birmingham City Council providing citizen-facing services including council tax, housing, waste collection, planning, benefits, schools, adult social care, and roads/parking information for Birmingham's 1 million+ residents and businesses.
- BRUM Account Online authenticated customer account portal enabling Birmingham residents to manage Council Tax payments, housing benefits, request repairs, set up direct debits, check balances, and access council services 24/7 via Birmingham.gov.uk.
- Brum Bot AI assistant AI-powered virtual assistant integrated into Birmingham.gov.uk providing real-time chat support for resident service inquiries, signposting to council services, and 24/7 self-service triage.
- Council Tax administration services Statutory local taxation service covering bill issuance, payment collection, change of circumstances reporting, direct debit setup, and discounts/exemptions for Birmingham's residential and commercial properties.
- Waste and recycling collection services Kerbside waste, recycling and garden waste collection for Birmingham's 1 million+ residents, including bulky waste bookings, collection day lookup, and recycling centre services.
- Council housing management and repairs services Management of 28,500+ council-owned homes including day-to-day repairs, voids, planned maintenance, gas/heating, electrical testing, disabled adaptations, retrofit works, and tower-block building safety remediation delivered through contracted partners Mears, Equans and WPS.
- Planning and development control services Statutory planning application processing, development control, building regulations, and strategic regeneration oversight for Birmingham's property developers, businesses and residents.
- Benefits administration (housing benefit, council tax support, cost of living support) Means-tested benefits administration covering housing benefit claims, council tax support, cost of living support, and change-in-circumstances reporting for Birmingham residents.
- Schools and learning services Statutory education services including school admissions, term dates directory, online schools directory, and learning support for Birmingham families.
- Adult social care services Statutory adult social care including care assessments, care provision, safeguarding, and carer support for vulnerable Birmingham adults.
- Roads, travel and parking services Highways, transport and parking enforcement services including Penalty Charge Notices, street fault reporting, parking permits, and the Clean Air Zone enforcement programme.
Quantifiable outcome
- £282m economic benefit to West Midlands from BBC Birmingham relocation by 2032
- +3 more outcomes
Companies that use Birmingham City Council
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Birmingham City Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Birmingham City Council partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered minor, core, strategic and major.
- Shepherd CommercialminorShepherd Commercial appointed by Birmingham City Council to market the 30,000 sq ft industrial and warehouse facility at 2 Lawley Middleway for sale at around £3m or available on leasehold basis.
- Bond Wolfe AuctioneersminorBond Wolfe auctioneers instructed by Birmingham City Council to sell the 11.17-acre Skilts School estate in Gorcott Hill, Beoley, near Redditch at auction with guide price of £1.4m-plus on July 9.
- Equans (Tower Block Upgrades)coreEquans secured two contracts with Birmingham City Council for upgrades to nine tower blocks across Bromford Bridge estate (4 blocks) and St Georges estate in Hockley, Newtown (5 blocks). Work includes structural remediation, Building Safety Act compliance, external wall insulation, and new kitchens/bathrooms for approximately 770 homes.
- Moseley Road Baths CIOstrategicCommunity organization leading restoration of Moseley Road Baths with £9.2m National Lottery Heritage Fund grant and support from Birmingham City Council, Historic England, and World Monuments Fund. Phase two includes full Gala Pool restoration and conversion to community facilities.
- StofordmajorDeveloper Stoford completed first stage of BBC's new Birmingham headquarters at Typhoo Wharf's The Tea Factory, transforming the historic 1930s former Typhoo Tea factory in Digbeth into sustainable broadcast centre scheduled to open 2027.
- BAM (Bam Nuttall/Major Projects)coreMain contractor for BBC Birmingham headquarters development at Typhoo Wharf, building the sustainable broadcast centre to BREEAM 'Outstanding' specification.
- Keon HomesmajorKeon Homes signed deal with Birmingham City Council to redevelop the former Tower Ballroom site in Edgbaston, delivering 95 affordable homes in partnership with housing association Midland Heart. Construction expected to begin early 2027 as part of programme to deliver 3,000 new homes across Birmingham.
- Midland HeartmajorHousing association partner with Keon Homes for 95 affordable homes at former Tower Ballroom site. Partnership delivers social rent and shared ownership apartments and family homes as part of Birmingham's affordable housing programme.
- Sphere GroupmajorDeveloper leading Edition Birmingham major residential development featuring 45-storey and 15-storey towers. Construction underway with 130,000 sq ft earth removed, 149 Park Residence apartments sold, and £115m+ revenues generated to date.
- Select PropertymajorDeveloper partner with Sphere Group for Edition Birmingham residential development. Project achieving milestones with Gateway 2 approval granted and completion targeted for 2027-2028.
- MidgardcoreMain contractor for Edition Birmingham development with construction progressing on track.
- Mears GroupcoreMears Group secured a 10-year contract with Birmingham City Council worth £450 million to deliver repairs, maintenance, and planned investment works to 11,500 homes in central and west Birmingham with potential 5-year extension. Services include day-to-day repairs, emergency cover, voids, planned maintenance, electrical testing, gas and heating installation, disabled adaptations, and retrofit works.
- WPS (Wates Group)coreSeparate 10-year contract awarded to WPS (part of Wates Group) for repairs and maintenance services covering homes in north and south Birmingham, complementing Mears Group contract for central/west areas.
- EquanscoreEquans awarded 10-year contract (option to extend to 2041) to carry out repairs, maintenance and planned investment work at approximately 17,000 council houses in East Birmingham. Partnership since 2015 has delivered 80 apprenticeships and UK's largest city-wide retrofit programme.
- Create BirminghamstrategicBirmingham City Council approved $160,000 grant to Create Birmingham, the local organization dedicated to supporting economic development in creative industries. Funding supports attracting film and TV productions, maintaining crew/location databases, and developing film-friendly policies. In 2025, 39 film projects generated $13m local spending.
Scale indicators10 records
Recent moves11 records
Expansion highlights5 records
Birmingham City Council competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Birmingham City Council social profiles
Digital presenceBirmingham City Council compliance and trust
Trust signalCompliance1 record
Birmingham City Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
Birmingham City Council leadership team
Management profileNumber of profiles
Profiles3 records
Birmingham City Council subsidiaries and ownership
Company hierarchySubsidiaries1 record
Birmingham City Council funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Birmingham City Council M&A and investment
M&A and investmentM&A
Investments2 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Birmingham City Council
What does Birmingham City Council do?
Birmingham City Council is the statutory local government authority for Birmingham, delivering mandated public services to over 1 million residents and businesses. Core offerings include Council Tax administration, waste and recycling collection, management of 28,500+ council homes through contracted partners, planning and development control, benefits administration, schools and learning support, adult social care, roads and parking enforcement, and environmental services, all accessible via the Birmingham.gov.uk website and BRUM Account online portal.
Is Birmingham City Council a public or private company?
Birmingham City Council is a private company. It is classified as state government owned and is currently operating.
When was Birmingham City Council founded?
Birmingham City Council was founded in 1974. It employs 5,001 to 10,000 people.
Where is Birmingham City Council based?
Birmingham City Council is headquartered in Birmingham, United Kingdom, in the Europe region.
How does Birmingham City Council make money?
Five revenue lines are on record. Council Tax is the primary driver. The others are government Funding and Grants, asset Sales, service Fees and Charges and housing Services Investment.
Does Birmingham City Council have an API?
No public API is recorded for Birmingham City Council.
What industry is Birmingham City Council in?
Birmingham City Council's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of EUAIAAAG, Street & Public-Space Litter Collection (Bins, Parks, Transit). Its NAICS code is 9251 and its SIC code is 9995.