Birmingham City Council

Name

Birmingham City Council

Legal name

Birmingham City Council

Website

https://birmingham.gov.uk

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Air and Water Resource and Solid Waste Management Programs (924110), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Environmental Quality Programs (9241), Water, Sewage and Other Systems (2213)

SIC

Non-Operating Establishments (9995), Refuse Systems (4953), Sanitary Services (4950), Real Estate Operators (No Developers) & Lessors (6510)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Street & Public-Space Litter Collection (Bins, Parks, Transit) (EUAIAAAG), Parking & Curbside Management Authorities (Municipal Parking, Permits, Loading Zones) (BPAIALAL), Multi-Family / HOA MSW Collection (Apartments, Condos) (EUAIAAAJ), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Local Education Authorities & Municipal Education Offices (EDADABAD)

Keywords

• Local government services
• Council tax administration
• Waste management services
• Social housing management
• Urban planning services

Headquarters

HQ city

Birmingham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Council Tax: Local taxation levied on residential and commercial properties in Birmingham. The council implemented a 17.5% council tax rise over two years and a 7.49% tax hike as part of financial recovery measures following bankruptcy.
2. Government Funding and Grants: Central government funding, combined authority funding from West Midlands Mayor Richard Parker, and various grants including £39 million in new burdens funding for supported housing implementation and £9.2m National Lottery Heritage Fund grant for Moseley Road Baths.
3. Asset Sales: £750 million asset sale programme implemented as part of cost-cutting measures following section 114 notice (effective bankruptcy) in September 2023 due to £760m equal-pay liability and botched IT system.
4. Service Fees and Charges: Various service fees including planning application fees, licensing fees, parking charges, waste collection charges, and other local government service charges.
5. Housing Services Investment: Birmingham City Council investing over £200 million annually in housing services, including repairs, maintenance, and planned investment works through contracted partners.

Pricing tiers

Distribution channels5 records

Marketing channels8 records

Core offering

Birmingham City Council is the statutory local government authority for Birmingham, delivering mandated public services to over 1 million residents and businesses. Core offerings include Council Tax administration, waste and recycling collection, management of 28,500+ council homes through contracted partners, planning and development control, benefits administration, schools and learning support, adult social care, roads and parking enforcement, and environmental services, all accessible via the Birmingham.gov.uk website and BRUM Account online portal.

Product overview

Birmingham City Council operates a citizen-facing digital services platform consisting of the main Birmingham.gov.uk website and the BRUM Account portal. The website serves as the primary channel for delivering over 20 council services including Council Tax management, housing services, waste and recycling scheduling, planning applications, school admissions, and benefits claims. The BRUM Account system provides authenticated access enabling residents to view balances, make payments, report issues, and manage their interactions with the council. Services are organized by category including Housing, Benefits and Support, Schools and Learning, Waste and Recycling, Planning and Development, and Roads/Travel/Parking.

Differentiator

Problem solved

Functional benefit

Products and services

• Birmingham.gov.uk website and digital services platform Official digital portal for Birmingham City Council providing citizen-facing services including council tax, housing, waste collection, planning, benefits, schools, adult social care, and roads/parking information for Birmingham's 1 million+ residents and businesses.
• BRUM Account Online authenticated customer account portal enabling Birmingham residents to manage Council Tax payments, housing benefits, request repairs, set up direct debits, check balances, and access council services 24/7 via Birmingham.gov.uk.
• Brum Bot AI assistant AI-powered virtual assistant integrated into Birmingham.gov.uk providing real-time chat support for resident service inquiries, signposting to council services, and 24/7 self-service triage.
• Council Tax administration services Statutory local taxation service covering bill issuance, payment collection, change of circumstances reporting, direct debit setup, and discounts/exemptions for Birmingham's residential and commercial properties.
• Waste and recycling collection services Kerbside waste, recycling and garden waste collection for Birmingham's 1 million+ residents, including bulky waste bookings, collection day lookup, and recycling centre services.
• Council housing management and repairs services Management of 28,500+ council-owned homes including day-to-day repairs, voids, planned maintenance, gas/heating, electrical testing, disabled adaptations, retrofit works, and tower-block building safety remediation delivered through contracted partners Mears, Equans and WPS.
• Planning and development control services Statutory planning application processing, development control, building regulations, and strategic regeneration oversight for Birmingham's property developers, businesses and residents.
• Benefits administration (housing benefit, council tax support, cost of living support) Means-tested benefits administration covering housing benefit claims, council tax support, cost of living support, and change-in-circumstances reporting for Birmingham residents.
• Schools and learning services Statutory education services including school admissions, term dates directory, online schools directory, and learning support for Birmingham families.
• Adult social care services Statutory adult social care including care assessments, care provision, safeguarding, and carer support for vulnerable Birmingham adults.
• Roads, travel and parking services Highways, transport and parking enforcement services including Penalty Charge Notices, street fault reporting, parking permits, and the Clean Air Zone enforcement programme.

Quantifiable outcome

• £282m economic benefit to West Midlands from BBC Birmingham relocation by 2032
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

15 partnerships are on record, tiered minor, core, strategic and major.

• Shepherd CommercialminorChannel Partner/ Reseller/ Distributor · 19 June 2026Shepherd Commercial appointed by Birmingham City Council to market the 30,000 sq ft industrial and warehouse facility at 2 Lawley Middleway for sale at around £3m or available on leasehold basis.
• Bond Wolfe AuctioneersminorOthers · 3 June 2026Bond Wolfe auctioneers instructed by Birmingham City Council to sell the 11.17-acre Skilts School estate in Gorcott Hill, Beoley, near Redditch at auction with guide price of £1.4m-plus on July 9.
• Equans (Tower Block Upgrades)coreImplementation/ SI/ Consulting Partner · 28 May 2026Equans secured two contracts with Birmingham City Council for upgrades to nine tower blocks across Bromford Bridge estate (4 blocks) and St Georges estate in Hockley, Newtown (5 blocks). Work includes structural remediation, Building Safety Act compliance, external wall insulation, and new kitchens/bathrooms for approximately 770 homes.
• Moseley Road Baths CIOstrategicStrategic or Co-development Partner · 24 May 2026Community organization leading restoration of Moseley Road Baths with £9.2m National Lottery Heritage Fund grant and support from Birmingham City Council, Historic England, and World Monuments Fund. Phase two includes full Gala Pool restoration and conversion to community facilities.
• StofordmajorStrategic or Co-development Partner · 22 April 2026Developer Stoford completed first stage of BBC's new Birmingham headquarters at Typhoo Wharf's The Tea Factory, transforming the historic 1930s former Typhoo Tea factory in Digbeth into sustainable broadcast centre scheduled to open 2027.
• BAM (Bam Nuttall/Major Projects)coreImplementation/ SI/ Consulting Partner · 22 April 2026Main contractor for BBC Birmingham headquarters development at Typhoo Wharf, building the sustainable broadcast centre to BREEAM 'Outstanding' specification.
• Keon HomesmajorStrategic or Co-development Partner · 13 March 2026Keon Homes signed deal with Birmingham City Council to redevelop the former Tower Ballroom site in Edgbaston, delivering 95 affordable homes in partnership with housing association Midland Heart. Construction expected to begin early 2027 as part of programme to deliver 3,000 new homes across Birmingham.
• Midland HeartmajorStrategic or Co-development Partner · 13 March 2026Housing association partner with Keon Homes for 95 affordable homes at former Tower Ballroom site. Partnership delivers social rent and shared ownership apartments and family homes as part of Birmingham's affordable housing programme.
• Sphere GroupmajorStrategic or Co-development Partner · 5 March 2026Developer leading Edition Birmingham major residential development featuring 45-storey and 15-storey towers. Construction underway with 130,000 sq ft earth removed, 149 Park Residence apartments sold, and £115m+ revenues generated to date.
• Select PropertymajorStrategic or Co-development Partner · 5 March 2026Developer partner with Sphere Group for Edition Birmingham residential development. Project achieving milestones with Gateway 2 approval granted and completion targeted for 2027-2028.
• MidgardcoreImplementation/ SI/ Consulting Partner · 5 March 2026Main contractor for Edition Birmingham development with construction progressing on track.
• Mears GroupcoreImplementation/ SI/ Consulting Partner · 30 January 2026Mears Group secured a 10-year contract with Birmingham City Council worth £450 million to deliver repairs, maintenance, and planned investment works to 11,500 homes in central and west Birmingham with potential 5-year extension. Services include day-to-day repairs, emergency cover, voids, planned maintenance, electrical testing, gas and heating installation, disabled adaptations, and retrofit works.
• WPS (Wates Group)coreImplementation/ SI/ Consulting Partner · 30 January 2026Separate 10-year contract awarded to WPS (part of Wates Group) for repairs and maintenance services covering homes in north and south Birmingham, complementing Mears Group contract for central/west areas.
• EquanscoreImplementation/ SI/ Consulting Partner · 28 January 2026Equans awarded 10-year contract (option to extend to 2041) to carry out repairs, maintenance and planned investment work at approximately 17,000 council houses in East Birmingham. Partnership since 2015 has delivered 80 apprenticeships and UK's largest city-wide retrofit programme.
• Create BirminghamstrategicGTM or Marketing Partner · 28 January 2026Birmingham City Council approved $160,000 grant to Create Birmingham, the local organization dedicated to supporting economic development in creative industries. Funding supports attracting film and TV productions, maintaining crew/location databases, and developing film-friendly policies. In 2025, 39 film projects generated $13m local spending.

Scale indicators10 records

Recent moves11 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/BhamCityCouncil
• Facebookfacebook.com/birminghamcitycouncil
• LinkedInlinkedin.com/company/birmingham-city-council
• Instagrambirmingham.gov.uk/socialmedia-instagram

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Birmingham City Council