St. Joseph's Care

What St. Joseph's Care does

St. Joseph's Care Group (SJCG) is a not-for-profit, publicly funded healthcare organization headquartered in Thunder Bay, Ontario, operating 11+ owned clinical facilities across the city to deliver an integrated continuum of care for residents of Northwestern Ontario. Its portfolio is organized around three pillars: Mental Health & Addictions Services (Ontario Structured Psychotherapy Program, Mental Health Rehabilitation Program, Withdrawal Management, Safe Sobering, Crossroads Centre, Sister Margaret Smith Centre, Neurostimulation Clinic, Peer Support, Community Homes for Opportunity), Long-Term Care Services (Hogarth Riverview Manor, Bethammi Nursing Home, supportive housing at PR Cook Apartments and Sister Leila Greco Apartments), and Rehabilitative Care Services (Geriatric Assessment & Rehabilitative Care, Medically Complex Services, Special Rehabilitation & Acquired Brain Injury, General Rehabilitation, Transitional Care, Hospice/Palliative Care, plus outpatient clinics and Diabetes Health). Capacity totals approximately 911 long-term care beds, ~199 inpatient hospital beds, 39 addiction treatment beds, 30 transitional housing beds, and 313+ supportive housing units, making Hogarth Riverview Manor one of Ontario's largest LTC homes at 480 licensed beds.

The underlying technology stack is conventional healthcare IT: electronic health records, REDCap for research surveys and clinical data collection, Duo Security single sign-on, the Ontario Laboratory Information System (OLIS) for lab result sharing, the iMD Health Canada patient engagement platform, and ECHO (Extension for Community Healthcare Outcomes) telehealth for virtual specialist consultation across Northwestern Ontario. The Centre for Applied Health Research (CAHR) functions as an internal research and knowledge-translation unit focused on Long-Term Care, Mental Health & Addictions, and Rehabilitative Care, with a sub-brand dedicated to Indigenous health research. Strategic differentiation rests on a people-centred, culturally safe care model, anchored by the Indigenous Health division N'doo'owe Binesi and the Walking With Humility strategy (2024-2028).

Revenue mechanics are dominated by provincial public funding: Ontario Ministry of Health and OHIP fund core hospital, long-term care, mental health, and rehabilitation services under managed-services arrangements, supplemented by Ontario Health oversight of the Ontario Structured Psychotherapy Program. Secondary revenue streams include fee-for-service for non-OHIP items (foot care, hairdressing, accommodation upgrades, cable, additional physiotherapy), supportive housing rents (including Rent Geared to Income via the District of Thunder Bay Social Services Administration Board), and donations to St. Joseph's Foundation of Thunder Bay. Customer acquisition is referral-based, routed through Ontario Health atHome for long-term care, The Access Point Northwest for mental health, and physician/nurse practitioner referrals for outpatient programs, with self-referral options limited to Diabetes Health, Foot Care, and the Structured Psychotherapy Program. The 2024-2028 Strategic Plan prioritizes high-quality people-centred care, workforce nurturing, and leadership of regional specialized care across Northwestern Ontario.

Name

St. Joseph's Care

Legal name

St. Joseph's Care Group

Website

https://sjcg.net

Company type

Private

Founded year

1884

Operating status

Operating

Headcount range

251–500 employees

Short description

St. Joseph's Care Group is a not-for-profit, publicly funded healthcare organization in Thunder Bay, Ontario, delivering Mental Health & Addictions, Long-Term Care, and Rehabilitative Care services across 11+ facilities to residents of Northwestern Ontario.

Ownership category

akta.pro rank

Product category

Integrated Healthcare Services (Long-Term Care, Mental Health & Addictions, Rehabilitative Care)

NAICS

Nursing and Residential Care Facilities (623), Nursing Care Facilities (Skilled Nursing Facilities) (62311), Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Psychiatric and Substance Abuse Hospitals (622210)

SIC

Services-Skilled Nursing Care Facilities (8051), Services-Nursing & Personal Care Facilities (8050), Services-Hospitals (8060), Services-Health Services (8000)

akta.pro primary industry

Long-Term Care Nursing Homes (Custodial LTC) (HLADADAB)

akta.pro secondary industries

Multidisciplinary Outpatient Rehab Centers (PT/OT/SLP) (HLADAJAG), Inpatient Psychiatric Hospitals & Units (HLAFACAB), Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI), Residential Mental Health Treatment Centers (HLAFACAC)

Keywords

• Long-term care services
• Mental health treatment
• Addiction rehabilitation
• Rehabilitative care programs
• Supportive housing

Headquarters

HQ city

Thunder Bay

HQ country

Canada

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Publicly Funded Healthcare Services: Core healthcare services funded through the Ontario Health Insurance Plan (OHIP) and Ontario Ministry of Health. Services include hospital care, long-term care, mental health services, and rehabilitative care provided under provincial healthcare funding agreements.
2. Fee-for-Service Programs: Certain programs charge fees including hairdressing/barber services, preferred accommodation upgrades in long-term care, cable television, telephone subscriptions, and additional physiotherapy services beyond those covered.
3. Donations: St. Joseph's Foundation of Thunder Bay accepts donations to support client services and program improvements, particularly for Diabetes Health and other patient care initiatives.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

St. Joseph's Care Group operates an integrated network of hospital, long-term care, mental health and addictions, rehabilitative care, supportive housing, and outpatient clinical programs across Thunder Bay and Northwestern Ontario. Services are delivered through owned facilities and include long-term care homes (Hogarth Riverview Manor with 480 beds and Bethammi Nursing Home with 112 beds), inpatient mental health rehabilitation, withdrawal management, safe sobering, addiction treatment, neurostimulation (rTMS), structured psychotherapy, specialized rehabilitation units (medically complex, acquired brain injury, geriatric), hospice/palliative care, diabetes education, ambulatory care clinics, and research through the Centre for Applied Health Research.

Product overview

St. Joseph's Care Group operates as an integrated healthcare organization providing comprehensive services across three main pillars: Mental Health & Addictions Services, Long-Term Care Services, and Rehabilitative Care Services. The organization operates multiple facilities in Thunder Bay, Ontario including St. Joseph's Hospital, St. Joseph's Heritage, St. Joseph's Health Centre, Hogarth Riverview Manor, Bethammi Nursing Home, Sister Margaret Smith Centre, and various supportive housing sites. Services are delivered through a portfolio of specialized programs including addiction treatment (withdrawal management, Safe Sobering, Crossroads Centre), mental health services (inpatient rehabilitation, outpatient programs, supportive housing, Neurostimulation Clinic for rTMS), Ontario Structured Psychotherapy, long-term care homes, inpatient and outpatient rehabilitative care (geriatric assessment, medically complex services, special rehabilitation, hospice/palliative care), diabetes education, and community support programs. The organization also operates the Centre for Applied Health Research for research and evaluation, Library Services, and ECHO telehealth programs.

Differentiator

Problem solved

Functional benefit

Brands

• Centre for Applied Health Research (CAHR): A research and evaluation department at St. Joseph's Care Group that conducts high-quality research and program evaluation, engages in knowledge translation, and supports SJCG in creating new knowledge relevant to Long-Term Care, Mental Health & Addictions, and Rehabilitative Care.

Products and services

• Withdrawal Management
• Safe Sobering
• Crossroads Centre
• Sister Margaret Smith Centre
• Rapid Access Addictions Medicine (RAAM) Clinic
• Ontario Structured Psychotherapy Program (OSP)
• Mental Health Rehabilitation Program
• Mental Health Outpatient Program (MHOP)
• Peer Support Services
• Neurostimulation Clinic (rTMS)
• Hogarth Riverview Manor
• Bethammi Nursing Home
• PR Cook Apartments
• Sister Leila Greco Apartments
• Mental Health Supportive Housing
• Community Homes for Opportunity (CHO)
• Transitional Housing (Lodge on Dawson)
• Medically Complex Services
• Special Rehabilitation & Acquired Brain Injury
• Geriatric Assessment & Rehabilitative Care
• General Rehabilitation
• Transitional Care
• Hospice/Palliative Care
• Orthopedic Physiotherapy & Orthopedic Occupational Therapy Services
• Pulmonary Rehabilitation
• Rheumatic Disease Program
• Outpatient Neurology Rehabilitation
• Ambulatory Care Clinics
• Diabetes Health Thunder Bay
• Chiropody & Foot Care
• Manor House Adult Day Program
• Hospital Elder Life Program (HELP)
• Spiritual Care
• Centre for Applied Health Research (CAHR)
• ECHO (Extension for Community Healthcare Outcomes)
• Library Services

Quantifiable outcome

• Expansion of long-term care capacity with more beds by fall 2026 at Hogarth Riverview Manor
• +1 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability1 record

Feature1 record

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Ontario Health atHomecoreStrategic or Co-development PartnerDesignated coordinator for long-term care admissions to Bethammi Nursing Home and Hogarth Riverview Manor. Conducts eligibility assessments and maintains waitlists for all long-term care placements in Northwestern Ontario.
• The Access Point NorthwestcoreChannel Partner/ Reseller/ DistributorCentralized referral service for mental health and supportive housing services including Ontario Structured Psychotherapy Program, Community Homes for Opportunity, and mental health housing programs.
• District of Thunder Bay Social Services Administration Board (TBDSSAB)coreStrategic or Co-development PartnerPartnership for transitional housing at Lodge on Dawson and processing of Rent Geared to Income applications for supportive housing tenants.
• Confederation CollegeminorStrategic or Co-development PartnerPartnership agreement for RPN Career Development Program at Hogarth Riverview Manor, supporting staff education and career advancement.
• Thunder Bay Regional Health Sciences Centre (TBRHSC)coreTechnology or IntegrationPartner for web security services providing SSL encryption and server maintenance for the feedback and data collection systems including REDCap surveys.
• Academic InstitutionscoreStrategic or Co-development PartnerCAHR collaborates with academic institutions across Northwestern Ontario for healthcare research, evaluation, and knowledge translation in Long-Term Care, Mental Health & Addictions, and Rehabilitative Care.
• Healthcare Organizations - Northwestern OntariocoreStrategic or Co-development PartnerPartnerships with healthcare organizations across Northwestern Ontario for research and evaluation initiatives driving broader system change and evidence-based care improvement.
• Community Partners - Northwestern OntariocoreStrategic or Co-development PartnerCAHR engages community partners in Northwestern Ontario to generate and apply evidence that improves people-centred care across SJCG and the broader region.
• Ontario HealthcoreStrategic or Co-development PartnerOversight relationship for Ontario Structured Psychotherapy Program through Mental Health and Addictions Centre of Excellence. Quality improvement alignment through Health Quality Ontario.
• Hospice NorthwestminorStrategic or Co-development PartnerPalliative care support services for residents at Hogarth Riverview Manor and their families during end-of-life care.
• VON (Victorian Order of Nurses)minorChannel Partner/ Reseller/ DistributorFoot care services available at Hogarth Riverview Manor as additional cost service option for residents.
• Home and Community Care Support ServicescoreStrategic or Co-development PartnerWorks closely with Home and Community Care Support Services to facilitate discharges from Transitional Care, Rehabilitative Care, and Mental Health programs back to the community with formal support services.

Scale indicators15 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bruyère Continuing Care: Bruyère operates hospital-based complex care, rehabilitation, palliative care, and long-term care services in Ottawa under Ontario's publicly funded system — closely analogous to SJCG's mix of inpatient rehab, hospice/palliative, and LTC operations.
• Ontario Shores Centre for Mental Health Sciences: Ontario Shores is a public mental health and addiction hospital in Whitby offering inpatient, outpatient, and forensic mental health services across Ontario — directly comparable to SJCG's mental health and addictions service pillar.
• Thunder Bay Regional Health Sciences Centre: The acute care hospital partner serving Thunder Bay and Northwestern Ontario — directly comparable regional specialized care provider co-existing with SJCG in the same catchment, with overlapping service lines in rehabilitation, palliative care, and mental health.
• Homewood Health Centre: Homewood Health operates a specialized mental health and addiction treatment hospital in Guelph providing inpatient and residential services — comparable to SJCG's Crossroads Centre, Sister Margaret Smith Centre, and rTMS neurostimulation offerings.
• Health Sciences North: Health Sciences North is the regional specialized care provider for Northeastern Ontario serving Sudbury and surrounding districts, offering acute care, mental health, rehabilitation, and seniors' services — directly comparable to SJCG's regional specialized designation in Northwestern Ontario.
• Waypoint Centre for Mental Health Care: Waypoint operates inpatient and outpatient mental health, addiction, and forensic mental health services as a designated provincial psychiatric hospital serving Central Ontario — comparable to SJCG's 40-bed Mental Health Rehabilitation Program, Withdrawal Management, and RAAM Clinic offerings.
• St. Joseph's Health Care London: A Catholic-sponsored multi-site Ontario healthcare organization operating mental health, rehabilitation, complex care, and long-term care services — directly comparable to SJCG in governance model, faith-based mission, and integrated service mix.
• Baycrest Health Sciences: Baycrest is a Toronto-based academic health sciences center specializing in geriatric care, long-term care, rehabilitation, and community services for seniors — directly comparable to SJCG's Hogarth Riverview Manor, Bethammi, Geriatric Assessment, and rehabilitation programs.
• Providence Care: Providence Care operates an integrated healthcare campus in Kingston, Ontario combining mental health, rehabilitation, complex care, and long-term care services — directly comparable to SJCG's three-pillar service model across MH&A, LTC, and Rehabilitative Care within a publicly funded Ontario system.

Broad incumbents

• Centre for Addiction and Mental Health (CAMH): CAMH is Canada's largest mental health and addiction teaching hospital and a provincial system leader — overlaps with SJCG's mental health, addictions, and rTMS clinical offerings, but operates as a much broader, multi-site academic institution serving the entire province rather than a regional provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@sjcg
• Facebookfacebook.com/stjosephscaregroup
• LinkedInlinkedin.com/company/st-josephs-care-group
• Instagraminstagram.com/stjosephscaregroup
• Xx.com/sjcg_thunderbay

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St. Joseph's Care