Graham Management

What Graham Management does

Graham Management is a privately held HOA and association management company headquartered in Houston, Texas, founded in 1997 by Tracy Graham. The company provides professional management services to homeowner associations, condominium associations, developer communities, master-planned communities, 55+ active adult communities, and mixed-use developments across the greater Houston metropolitan area and approximately 25 surrounding Southeast Texas cities. Its service portfolio spans eight core product lines including board support, financial management, vendor coordination, maintenance oversight, compliance, community engagement, and dedicated closing services for real estate transactions. The company differentiates through sole focus on association management (without real estate sales or rental operations), 24/7 emergency response, and CAI-certified staff holding CMCA, AMS, and PCAM credentials.

The business operates on a recurring managed-services revenue model, with fees quoted per community based on size and scope of services, structured under multi-year contracts. The customer base is entirely mid-market, consisting of HOA boards and developer clients who contract Graham for turnkey community management. Go-to-market is sales-led, relying on direct website inquiries, phone outreach, and professional referrals from CPA firms, attorneys, and financial institutions. The technology stack is entirely third-party — Graham licenses the CINC WebAxis platform for homeowner portals, online payments (ACH, credit/debit, e-check), document management, and communication tracking. There is no proprietary technology, no API, no mobile app, and no AI/ML capabilities disclosed.

Graham Management is led by President Bart Jones (CMCA, AMS) with a small leadership team of six including Senior Managers Bernita Armstrong (CMCA, AMS, PCAM) and Karla Weeden (CMCA), Developer Services Manager Raven Moore, Accounting Manager Erica Haymore, and Office Manager Cindy Mistrot. The company maintains BBB A+ accreditation and is a member of the Community Associations Institute. No external investors, parent company, or institutional backing is disclosed.

Name

Graham Management

Legal name

Graham Management

Website

https://grahammanagementhouston.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Graham Management is a privately held Houston-based HOA and association management company founded in 1997, serving homeowner associations, condominium communities, developers, and mixed-use developments across the greater Houston metropolitan area and Southeast Texas with recurring managed-services contracts.

Ownership category

akta.pro rank

Product category

HOA and Community Association Management Services

NAICS

Real Estate Property Managers (53131)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Homeowners Association (HOA) Management (BPAJAHAB)

akta.pro secondary industries

Condominium Association Management (BPAJAHAA), Master-Planned Community & POA Management (BPAJAHAD), Active Adult / Senior Community Association Management (BPAJAHAJ), Mixed-Use Community Association Management (BPAJAHAF), New Development / Declarant Transition Management (BPAJAHAK)

Keywords

• HOA management services
• Association management
• Community association management
• Property management services
• Condo management

Headquarters

HQ city

Houston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. HOA Management Services: Graham Management generates revenue through professional HOA management service fees charged to homeowner associations, condominiums, and developer communities. Services include financial management, board support, vendor management, maintenance coordination, and compliance services. Revenue is likely structured as recurring management fees based on community size and service scope.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Graham Management is a Houston-based professional HOA and community association management firm that provides comprehensive operational, financial, and administrative services to homeowner associations, condominiums, developer communities, active adult communities, master planned communities, and mixed-use developments. Core services include board meeting support, vendor management, financial management (assessments, budgets, reporting, tax preparation), compliance enforcement, legal and insurance coordination, maintenance oversight, community engagement, and 24/7 emergency support.

Product overview

Graham Management provides HOA and condominium association management services in the Houston, Texas area since 1997. Their service portfolio centers on core management offerings: Single Family HOA Management Services and Condo Management Services as primary products, supplemented by specialized services for HOA Financial Management, Developer Services, Active Adult Communities (55+), Master Planned Communities, Amenities Management, and Mixed-Use Development Associations. The company also provides customer-facing tools including a Homeowner Portal (powered by Cinc WebAxis) for online payments and document access, and Closing Services for real estate transactions. All services are delivered through their Houston-based team with 24/7 emergency support.

Differentiator

Problem solved

Functional benefit

Products and services

• Single Family HOA Management Services
• Condo Management Services
• HOA Financial Management
• HOA Developer Services
• Active Adult Community Management
• Master Planned Community Management
• HOA Amenities Management
• Mixed-Use Development Association Management
• Homeowner Portal
• Closing Services

Quantifiable outcome

• 24/7 emergency response with live person connection
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Kids MealsminorOthersGraham Management partners with Kids Meals, a non-profit organization dedicated to nourishing Houston's vulnerable children. Through various volunteer initiatives, the company contributes time and resources to support their mission annually. This partnership reflects the company's commitment to community impact and social responsibility.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• RealManage: RealManage is a national HOA and condominium management company with a presence in Texas. It offers a similar service portfolio to Graham Management, including financial management, board support, and developer services, but at a larger scale.
• CCMC: CCMC is a national community management company specializing in homeowner associations and master-planned communities. It is a comparable peer to Graham Management in core HOA management services, with similar CAI-credentialed staff and a community-focused service model.

Broad incumbents

• FirstService Residential: FirstService Residential is one of the largest North American residential property managers, serving HOAs, condominiums, and high-rise communities. It competes with Graham Management for HOA board contracts in major Texas metros and offers scale advantages in technology and financial services.
• Associa: Associa is the largest national community association management company in the U.S., managing thousands of HOAs, condos, and master-planned communities. It is a direct competitor to Graham Management in the Houston market but operates at a much larger scale with proprietary technology and centralized back-office services.

Regional players

• Goodwin & Company: Goodwin & Company is a Texas-based community association management firm serving HOAs and condominiums in the Dallas-Fort Worth and Houston areas. It is a direct regional competitor to Graham Management with comparable service offerings and regional expertise.
• Houston Community Management: Houston Community Management is a local Houston-area HOA management firm serving single-family and master-planned communities. It is a direct regional peer to Graham Management with overlapping service lines and target customer segments.
• Community Association Management Services (CAMS): CAMS is a community association management company serving HOAs and condominiums in the Southeast U.S., including Texas. It is a comparable peer to Graham Management in terms of service portfolio and target customer base.
• Crest Management Group: Crest Management Group is a Texas-based community association management company serving HOAs in the Houston and Dallas markets. It is a comparable regional peer to Graham Management with a similar community-focused service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/graham-management

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Graham Management