Solution 360

What Solution 360 does

Solution 360 GmbH is a Berlin-based e-commerce agency founded in 2014 by managing director Henryk Lippert, operating privately with no identified external funding and approximately 25 employees based in Berlin Mitte plus remote staff across Germany. The company specializes in shop development, platform migration, and optimization across three core e-commerce platforms: JTL-Shop (its deepest specialization), Shopware, and Shopify. It serves primarily small and medium-sized merchants in the DACH region (Germany, Austria, Switzerland), with selected enterprise clients including Megazoo and Ampelmann, and operates through hybrid customer segmentation across B2B and B2C verticals such as pet supplies, garden/outdoor, electronics repair, and personalized gifts.

Its core technology centers on a proprietary plugin ecosystem for JTL-Shop 5, headlined by easyTemplate360 — a drag-and-drop content management system with over 40 widgets and 150 functions that has been downloaded more than 10,000 times. The company has developed over 100 plugins, including a payment plugin suite (Amazon Pay, Nexi Checkout, Klarna, Unzer, Riverty, Barzahlen/viacash, Gini Pay) through which merchants have processed more than EUR 1 billion in sales. Additional proprietary plugins cover SEO (easySEO, SEO Suite), loyalty (Bonuspunkte), brand management (Brand Mapping), sorting (Custom Sort), and image optimization (TinifyPNG API). Solution360 maintains certified partner status with JTL-Software, Shopware, and Shopify, alongside strategic alliances with Clerk.io, Usercentrics, SiteCockpit, and an affiliated hosting entity, x3hosting.

Revenue is generated through three streams: project-based professional services (e-commerce consulting, shop development, design, online marketing, and relaunch work); product licensing for proprietary plugins and the easyTemplate360 template system; and affiliated hosting services via x3hosting. The Shopify relaunch package is priced starting at EUR 8,900 inclusive of a one-year SiteCockpit license, while easyTemplate360 pricing is published on a dedicated pricing page. Distribution combines direct sales (free shop audits, consultations), certified partner referrals, and self-service product downloads. The company has earned multiple industry recognitions including the Digital Commerce Award 2020 (two categories), Shop Usability Award 2021, E-Commerce Germany Award 2019, and Amazon Agency of the Year.

Name

Solution 360

Legal name

Solution 360 GmbH

Website

https://solution360.de

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Solution 360 GmbH is a Berlin-based e-commerce agency founded in 2014, developing JTL-Shop, Shopware, and Shopify implementations with proprietary plugins including easyTemplate360, serving SMB and enterprise merchants across the DACH region.

Ownership category

akta.pro rank

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. E-Commerce Agency Services: Solution360 generates revenue through comprehensive agency services including e-commerce consulting, shop development, plugin development, design, online marketing, and shop relaunch services. Revenue is project-based with consulting engagements and implementation fees.
2. Product Licenses and Plugins: Sale of proprietary software products including easyTemplate360 template system and JTL-Shop plugins. easyTemplate360 has over 10,000 downloads. Payment processing volume through their plugins exceeds 1 billion euros annually.
3. Hosting Services: Through affiliated company x3hosting.de, Solution360 offers web hosting services tailored for e-commerce shops.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Solution 360 is a Berlin-based full-service e-commerce agency that implements, designs, and optimizes online shops on JTL-Shop, Shopware, and Shopify. In parallel, the company develops and sells proprietary products including the easyTemplate360 framework and a suite of JTL-Shop payment and SEO plugins that have collectively processed over 1 billion EUR and been downloaded more than 10,000 times. The agency layer spans consulting, shop relaunch, design, plugin development, and online marketing, while the product layer provides recurring license revenue and a complementary growth channel.

Product overview

Solution 360 is a Berlin-based e-commerce agency offering a portfolio of proprietary plugins and templates primarily for JTL-Shop 5, supplemented by development services across Shopware and Shopify. The core product is easyTemplate360, a drag-and-drop template and CMS system for JTL-Shop 5 with over 40 widgets and 150 functions. The company has developed a suite of specialized JTL-Shop plugins including payment processing plugins (Amazon Pay, Klarna, Nexi Checkout, Unzer, Riverty, Barzahlen/viacash, Gini Pay), SEO tools (easySEO, SEO Suite), and operational plugins (Bonuspunkte, Brand Mapping, Custom Sort, TinifyPNG). With over 100 plugins developed and more than 10,000 downloads, Solution 360 also provides custom plugin development services for Shopware and Shopify. The company processes over EUR 1 billion in sales through their payment plugins for JTL merchants.

Differentiator

Problem solved

Functional benefit

Brands

• easyTemplate360: Template and content management system for JTL-Shop 5, featuring drag-and-drop functionality with over 40 widgets and 150 functions.
• SiteCockpit
• x3hosting

Products and services

• easyTemplate360 Proprietary template framework for JTL-Shop that simplifies and accelerates shop design and customization; sold as a licensed product with 10,000+ downloads to date and targeted at JTL-Shop merchants and agencies.
• JTL-Shop Payment Plugins Suite of payment integration plugins for JTL-Shop covering providers such as PayPal, Klarna, and Amazon Pay; collectively processing over 1 billion EUR in transaction volume and sold as licensed plugins to JTL-Shop merchants.
• JTL-Shop Plugin Suite (SEO, Loyalty, Operational) Bundle of additional JTL-Shop plugins covering SEO (easySEO, SEO Suite), loyalty/rewards (Bonuspunkte), and store operations (Brand Mapping, Custom Sort, TinifyPNG image compression); sold as individual licensed plugins to JTL-Shop merchants.
• Shopify Relaunch Package Packaged service offering for migrating or relaunching Shopify stores with predefined scope, design, and feature components; targeted at SMB and mid-market retailers seeking a structured Shopify relaunch engagement.
• E-Commerce Shop Implementation Services (JTL / Shopware / Shopify) End-to-end shop implementation services covering consulting, configuration, design, and launch across JTL-Shop, Shopware, and Shopify; delivered to SMB and mid-market merchants and enterprises with 250+ completed projects to date.
• Plugin Development Services Custom development of bespoke JTL, Shopware, and Shopify plugins and integrations for merchants with specific feature or integration requirements not covered by off-the-shelf plugins.
• Online Marketing Services Performance marketing, SEO, and content services delivered as retainer engagements to drive traffic, conversion, and retention for merchant clients on the supported e-commerce platforms.
• Hosting Services Managed hosting services for JTL-Shop, Shopware, and Shopify-adjacent storefronts, offered as an ongoing subscription to ensure uptime, security, and performance for merchant clients.

Quantifiable outcome

• 1+ billion EUR in payment volume processed through JTL payment plugins
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core.

• Clerk.iocoreTechnology or Integration · 1 January 2018Partner since 2018 with over 50 successful projects. Solution360 provides Clerk.io implementation including AI-powered search, recommendations, and email personalization. Exclusive extended trial period available through Solution360.
• JTL-SoftwarecoreTechnology or IntegrationCertified JTL-Servicepartner with deep expertise in JTL-Shop and JTL-Wawi. Solution360 develops proprietary plugins exclusively for JTL-Shop and serves as an authorized implementation partner for JTL platform solutions across Germany.
• ShopwarecoreTechnology or IntegrationCertified Shopware agency partner specializing in Shopware 6 implementations. Solution360 has completed multiple award-winning Shopware projects including the Shop Usability Award 2021 with Gravado.
• ShopifycoreTechnology or IntegrationCertified Shopify Partner agency. Solution360 provides Shopify implementations including platform migrations and barrier-free Shopify themes with SiteCockpit integration.
• Amazon PaycoreTechnology or IntegrationSolution360 developed Amazon Pay plugins for JTL-Shop and was recognized as Amazon Agency of the Year. Their Amazon Pay implementation processed significant transaction volume.
• Nexi (Nets)coreTechnology or IntegrationDeveloped and maintain Nexi Checkout plugin for JTL-Shop 5. Long-standing payment partnership serving merchants across DACH region.
• KlarnacoreTechnology or IntegrationDeveloped Klarna payment plugin for JTL-Shop enabling buy now pay later functionality for merchants. Partnership enables BNPL payments in German e-commerce.
• UnzercoreTechnology or IntegrationDeveloped Unzer payment plugin for JTL-Shop. Co-hosted JTL-Stammtisch Berlin 2026 with Unzer representative presenting on BNPL and invoice payment trends.
• UsercentricscoreTechnology or IntegrationCertified Usercentrics partner providing consent management platform integration. Solution360 implements GDPR-compliant cookie consent solutions achieving up to 60.14% opt-in rates for clients.
• x3hostingcoreImplementation/ SI/ Consulting PartnerAffiliated hosting company providing professional e-commerce hosting. x3hosting offers performance-optimized infrastructure for online shops with personal support.
• SiteCockpitcoreTechnology or IntegrationPartnership for web accessibility solutions. SiteCockpit provides accessibility monitoring and WCAG compliance tools. Solution360 offers barrier-free Shopify relaunches including SiteCockpit licensing.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Shopmacher: German e-commerce agency specializing in JTL-Shop and Shopware implementations with a similar boutique agency profile and DACH customer base. Directly comparable as a JTL/Shopware development partner competing for the same merchants.
• 8mylez: Berlin- and Hamburg-based digital commerce agency with deep Shopware and JTL-Shop expertise and similar proprietary plugin offerings. Comparable agency footprint, target customers, and platform specializations.
• Sitewards: Shopware Gold Partner agency focused on complex Shopware implementations, custom development, and ongoing e-commerce consulting for mid-market and enterprise merchants. Direct competitor for Shopware-driven projects.
• netz98: German digital agency providing e-commerce consulting, TYPO3/Shopware development, and integration services to mid-market merchants. Comparable boutique agency scale and DACH customer focus.

Broad incumbents

• Youwe: Larger Dutch-headquartered full-service e-commerce consultancy delivering platform implementations, integrations, and digital strategy across Shopware, Shopify, and Adobe Commerce. Comparable service stack but materially larger scale and broader geographic reach.
• Arvato (Bertelsmann): Bertelsmann-owned large-scale digital commerce services provider offering end-to-end e-commerce operations, platform implementation, and managed services. Overlaps with Solution360's agency work as part of a much wider portfolio.

Others

• Clerk.io: E-commerce personalization platform (AI search, recommendations, email) for which Solution360 is a certified implementation partner since 2018. Adjacent ecosystem participant rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Solution360.de

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Solution 360