What Encore Bank does

Encore Bank is a privately held, boutique commercial bank founded in 1997 as Capital Bank in Little Rock, Arkansas and rebranded in 2019. The bank operates 18 markets across 7 states (Arkansas, Texas, Missouri, North Carolina, South Carolina, Florida, and Colorado) with 251-500 employees, FDIC-insured deposits, and a relationship-driven, hospitality-inspired service model delivered through physical branches, mobile apps (iOS/Android), and an online banking portal. Its commercial franchise targets mid-market companies, SMBs, and specialty verticals — including associations, property management firms, title and escrow companies, and law firms — with treasury management, commercial lending, SBA loans, specialty finance, and home lending products.

The technology stack is a hybrid of proprietary digital channels and third-party platforms. Encore Digital Bank serves retail customers via web and mobile; Encore Commercial Connect provides consolidated multi-entity account management, custom dashboards, and reporting for commercial clients. Fraud-prevention and control features include multi-factor authentication, Check Positive Pay, ACH Positive Pay, and configurable approval workflows. The bank extends distribution through two embedded channels: the Qualia Bank Partner Network (October 2024) for title and escrow companies, and Encore Embedded Finance (April 2026) — powered by Koxa — which integrates payments, balances, and reconciliation into Sage Intacct, Workday, Microsoft Dynamics Business Central, and NetSuite. Loan origination runs on CSI's Hawthorn River LOS, and account switching uses ClickSWITCH. The bank is preparing to divest its Greenville (SC) and Winston-Salem (NC) branches to American Pride Bank in Q3 2026.

Revenue is generated through traditional bank channels: net interest income from commercial, SBA, specialty finance, and home lending; transaction fees from treasury management, wires, and ACH; mortgage origination fees; and fee income from embedded-finance verticals (title/escrow, association, property management, law firm). Customer acquisition relies on direct banker outreach, referral networks, and community presence across the 7-state footprint, supported by content marketing (the "Winning In Business" blog and newsletter), organic social, and SEO. Pricing is not publicly disclosed and is determined through direct banker consultation. Leadership is headed by CEO Phillip Jett, with recent senior appointments including CFO Eric Movassaghi (Feb 2025) and Chief Accounting Officer Jeff Stevenson (Feb 2025).

Name

Encore Bank

Legal name

Encore Bank

Website

https://bankencore.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

251–500 employees

Short description

Encore Bank is a privately held, boutique commercial bank operating 18 branches across 7 US states, serving mid-market companies, SMBs, and specialty verticals (title/escrow, associations, property management, law firms) with embedded ERP banking, treasury management, and lending products.

Ownership category

akta.pro rank

Product category

Commercial Banking

NAICS

Depository Credit Intermediation (5221), Commercial Banking (52211)

SIC

State Commercial Banks (6022), Asset-Backed Securities (6189), Short-Term Business Credit Institutions (6153)

akta.pro primary industry

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)

akta.pro secondary industries

Risk, Compliance & Controls for Embedded Finance (KYB/KYC/AML, Fraud, Disputes) (FSAGALAK), Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA), A2A Reconciliation, Reporting & Treasury Ops (FSAMAFAJ)

Keywords

• Commercial banking services
• Treasury management solutions
• Embedded finance banking
• Home loan products
• Community banking

Headquarters

HQ city

Jonesboro

HQ country

United States

HQ region

North America

Offices20 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Interest Income: Traditional bank lending revenue generated from interest on commercial loans, business loans, SBA loans, specialty finance, and personal/home loans. This constitutes the core revenue stream for the bank.
2. Deposit and Treasury Management Fees: Fee income from treasury and liquidity management services including business checking, business savings, wire transfers, ACH payments, and cash management solutions.
3. Title & Escrow Banking Services: Banking services for title and escrow companies through the Qualia Bank Partner Network, generating fee income from wire transfers, earnest money deposits, and ACH services.
4. Home Loan Origination: Revenue from mortgage and home lending products including Encore Assist, Encore Advantage, conventional loans, government loans, HELP program, jumbo loans, and medical professionals loans.
5. Specialty Finance: Specialized lending and financial services for specific commercial sectors and niche markets.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Encore Bank is a private, boutique bank providing personal banking (checking, savings, HSA, digital banking), business banking (business checking, savings, treasury management, commercial and SBA loans, specialty finance), home loan products, and innovative embedded finance solutions that integrate banking directly into commercial clients' ERP and accounting systems (Sage Intacct, Workday, Microsoft Dynamics Business Central, NetSuite). It operates through 18 markets across 7 states supported by digital platforms.

Product overview

Encore Bank is a privately-held, boutique commercial bank offering a comprehensive suite of banking products organized into core personal banking (checking, savings, HSA, digital banking), business banking (treasury management, commercial lending, SBA loans, specialty finance), and home lending divisions. The bank operates on a platform-plus-modules architecture centered around relationship-driven commercial banking augmented by innovative technology solutions. Key product lines include: Treasury Management & Liquidity with fraud prevention tools (Check Positive Pay, ACH Positive Pay, Multi-Factor Authentication, Flexible Approval Workflow); Encore Embedded Finance featuring ERP Banking that integrates directly with Sage Intacct, Workday, Microsoft Dynamics Business Central, and NetSuite via Koxa technology; Encore Commercial Connect for multi-entity commercial account management; P-Card for purchasing controls; and specialized vertical solutions for Association Banking, Property Management, Title & Escrow, and Law Firms. The bank also provides specialty products including SBA Loans and Corporate HSA.

Differentiator

Problem solved

Functional benefit

Brands

• Encore Embedded Finance: A solution that integrates banking services directly into commercial clients' ERP and accounting systems, powered by technology partner Koxa.
• ERP Banking
• Encore Digital Bank
• Encore Commercial Connect
• Encore Assist
• Encore Advantage

Products and services

• Personal Banking Personal banking services for individual consumers including checking accounts, savings accounts, Health Savings Accounts (HSA), and the Encore Digital Bank mobile and online platform.
• Business Banking Comprehensive business banking products including business checking, business savings, business loans, specialty finance, SBA loans, corporate HSA, treasury management, and embedded finance for commercial clients.
• Home Loans Residential mortgage products including Encore Assist, Encore Advantage, Conventional Loans, Government Home Loans, HELP Program, Jumbo Loans, and Medical Professionals Loans for individual homebuyers and homeowners.
• Treasury Management and Liquidity Cash flow management services including ACH and wire transfers, receivables management, liquidity optimization, and fraud protection tools for business clients.
• SBA Loans Small Business Administration loan programs designed to help businesses manage cash flow and access working capital.
• Encore Embedded Finance (ERP Banking) Embedded finance solution that integrates banking services directly into commercial clients' ERP and accounting systems including Sage Intacct, Workday, Microsoft Dynamics Business Central, and NetSuite, powered by technology partner Koxa.
• Encore Commercial Connect Digital banking platform for commercial clients managing multiple entities or subsidiaries, providing centralized account management, custom dashboards, custom reports, and daily reconciliation reports.
• P-Card (Purchasing Card) Corporate payment card for approved business expenses including operational spending, travel, subscriptions, and recurring purchases with built-in controls and spending limits.
• Association Banking Specialized banking products for professional and trade associations including PremierProperty Checking, ManagedReserve Money Market, and StableReserve CD products.
• Property Management Banking Banking services tailored for property management companies including escrow solutions for tenant relationships, security deposits, and property-related payment flows.
• Title and Escrow Banking Banking solutions for title and escrow companies including wire transfers, earnest money deposits, and ACH services, integrated with Qualia's digital real estate closing platform.
• Law Firm Banking Specialized banking services for law firms including trust accounts, client fund handling, and operational banking solutions.
• Specialty Finance Specialized lending and financial services for specific commercial sectors and niche markets.
• Corporate HSA Corporate Health Savings Account product offered to business clients for employee benefits and tax-advantaged healthcare savings.

Quantifiable outcome

• Clients using ERP Banking can initiate payments, view balances, and reconcile transactions without leaving their accounting platforms, eliminating portal swivel-chair workflows.
• +1 more outcomes

Named customers2 records

Segments9 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability1 record

Feature7 records

Partnerships

Four partnerships are on record, tiered minor and core.

• American Pride BankminorOthers · 4 June 2026Encore Bank entered into an agreement to sell the physical assets of its branches in Greenville, South Carolina and Winston-Salem, North Carolina to American Pride Bank. The transaction includes branch physical assets and teams; Encore client accounts are not included. Expected to close in Q3 2026 subject to regulatory approval.
• KoxacoreTechnology or Integration · 9 April 2026Koxa is the technology partner powering Encore Bank's ERP Banking solution, which integrates banking services directly into commercial clients' ERP and accounting systems (Sage Intacct, Workday, Microsoft Dynamics Business Central, and NetSuite). The partnership enables real-time payment initiation, balance viewing, and transaction reconciliation within clients' existing accounting platforms.
• CSI (Customer Systems International)coreTechnology or Integration · 1 January 2025CSI provides the Hawthorn River LOS (Loan Origination System) platform used by Encore Bank to enhance operational efficiency and customer experience. The technology-driven approach was recognized in Encore Bank's 2025 Tearsheet Bank Lender of the Year award.
• QualiacoreTechnology or Integration · 8 October 2024Qualia is a digital real estate closing platform that integrated Encore Bank into its expanded Bank Partner Network. The partnership enables title and escrow companies to access Encore Bank services including wires, earnest money deposits, and ACH through Qualia's platform. Qualia customers have saved over $20 million in bank fees and technology costs since the program's inception in 2019.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Pinnacle Financial Partners: Pinnacle is a publicly traded Tennessee-headquartered commercial bank with a relationship-banking model targeting mid-market and SMB clients across the Southeast and Texas — directly comparable to Encore's commercial focus, concierge service style, and Sun Belt expansion strategy.
• Hancock Whitney Corporation: Hancock Whitney is a Gulf South and Texas regional bank offering commercial banking, treasury management, and specialty lending to mid-market and SMB clients — comparable scale and product set to Encore across overlapping Sun Belt markets.
• SouthState Bank: SouthState is a Southeast-focused commercial bank operating across multiple states with commercial lending, treasury management, and wealth services — directly comparable to Encore's Carolinas and Florida footprint and commercial banking orientation.
• Customers Bank: Customers Bank is a commercial-focused, tech-forward bank serving middle-market businesses with embedded finance and digital treasury capabilities — highly comparable to Encore's ERP Banking push and technology-led commercial strategy.
• Texas Capital Bank: Texas Capital is a Texas-headquartered commercial bank serving middle-market businesses with treasury management solutions — comparable to Encore's strong Texas market presence (Austin, Dallas, Fort Worth, Plano, Grapevine, San Antonio) and commercial focus.
• Cadence Bank: Cadence Bank is a regional commercial bank serving businesses and consumers across the South and Southwest with treasury management services — overlapping with Encore's geographic markets (Texas, Arkansas, Florida) and commercial/SMB banking model.
• Live Oak Bank: Live Oak is a digitally-native commercial bank specializing in SBA lending and small business banking, similar to Encore's specialty finance and SBA loan offerings, with comparable technology-led differentiation serving growth-oriented SMBs.

Emerging players

• Mercury (Mercury Financial): Mercury is a digital-first banking platform for startups and growing businesses, offering integrated treasury and ERP-like workflow tools — represents the emerging digital-native competitive threat to Encore's boutique commercial banking value proposition.

Broad incumbents

• Truist Financial Corporation: Truist is a top-10 US commercial bank serving mid-market and small business clients across the Southeast and mid-Atlantic — Encore's Carolinas, Florida, and Texas markets overlap directly with Truist's footprint, making it the dominant incumbent competitor.
• JPMorgan Chase (Commercial Banking): JPMorgan's Commercial Banking division serves mid-market companies with treasury services, lending, and embedded finance capabilities at massive scale — represents the competitive ceiling and the broader-incumbent comparison for Encore's ERP Banking and treasury ambitions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/encorebank

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Encore Bank