Caretime
Caretime is a web-based SaaS platform that unifies scheduling, clinical documentation, all-payer billing, EVV, and compliance for U.S. home health, home care, hospice, and private duty agencies. It operates under parent Alora Health following a 2024 rebrand, serving existing customers on unchanged terms.
- Company typePrivate
- Founded2010
- HeadquartersWinter Garden, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Caretime does
Caretime, founded in 2010 and headquartered in Winter Garden, Florida, is a private, web-based SaaS platform serving home health, home care, hospice, and private duty agencies across all 50 U.S. states. The platform unifies scheduling, clinical documentation, all-payer billing (Medicare, Medicaid, managed care, VA, and private pay), Electronic Visit Verification (EVV), and compliance/OASIS tooling within a single login, delivered via a mobile-first architecture that supports offline documentation on iOS and Android. In November 2024, Caretime rebranded to operate under its parent company, Alora Health; the Caretime-named platform continues to serve existing customers without changes to data, workflows, login, billing, or support, while new sales and onboarding are routed through the Alora Health brand.
The product is differentiated by AI-powered automations spanning process automation, NLP-assisted clinical documentation, and predictive analytics over structured scheduling, billing, and patient data. Technical differentiators highlighted by the company include AI-driven intelligent alerts, offline-capable field documentation with one-click sync, a single integrated billing system across all payer types, and a compliance suite with built-in OASIS and EVV tooling. The platform exposes a single unified surface intended to displace the multi-vendor point solutions common in the home care industry.
Caretime monetizes through recurring annual subscription agreements with home care agencies on a quote-based enterprise pricing model; specific tiers, ACVs, and pricing are not publicly disclosed. Go-to-market is sales-led via the Alora Health team for new agencies, with a parallel self-serve/portal layer for existing Caretime customers. The company is led by CEO Jared Schneider, Co-Founder and COO/Director Richard Ward, and Director of Technology Matt Garrison, and operates with a reported 1-10 employees under Alora Health as its strategic operating parent.
Caretime firmographics
Firmographics- Name
- Caretime
- Website
- https://caretime.us
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Caretime is a web-based SaaS platform that unifies scheduling, clinical documentation, all-payer billing, EVV, and compliance for U.S. home health, home care, hospice, and private duty agencies. It operates under parent Alora Health following a 2024 rebrand, serving existing customers on unchanged terms.
- Ownership category
- akta.pro rank
Caretime industry classification
Industry- Product category
- Home Healthcare Software
- NAICS
- Home Health Care Services (62161)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)
Keywords
Where Caretime is headquartered
LocationHeadquarters
- HQ city
- Winter Garden
- HQ country
- United States
- HQ region
- North America
Markets served
Caretime business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Software Subscription: CareTime/CareTime provides home care software as a subscription service. Existing customers maintain their subscription terms and pricing under the CareTime platform while new customers onboard through Alora. Revenue is recurring in nature based on agency subscription agreements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Home Care Platform |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
Caretime product offering
Product offeringCore offering
Caretime (now Alora Health) provides an AI-powered, web-based, all-in-one home care software platform that combines scheduling, clinical documentation, billing, electronic visit verification (EVV), and compliance for home health, home care, hospice, and private duty agencies. The platform is sold as a single subscription product to agencies operating across all 50 US states and includes mobile and offline caregiver documentation capabilities.
Product overview
CareTime, now rebranded as Alora Health, is a unified all-in-one platform for home care agencies. The platform consists of the core Alora software that integrates scheduling, clinical documentation, billing (all payer types including Medicare, Medicaid, managed care, VA, and private pay), Electronic Visit Verification (EVV), and compliance tools into a single system. The platform is built for home health, home care, hospice, and private duty agencies, supports all 50 states, and features AI-powered automations for documentation assistance, intelligent alerts, and predictive insights. Existing CareTime customers continue on their current platform with no changes, while new agencies onboard through the Alora brand.
Differentiator
Problem solved
Functional benefit
Products and services
- Alora Health (formerly CareTime) Home Care Software Platform An AI-powered, all-in-one web-based software platform that combines scheduling, clinical documentation, billing, electronic visit verification (EVV), and compliance for home health, home care, hospice, and private duty agencies operating across all 50 US states; includes mobile and offline caregiver documentation capabilities.
Quantifiable outcome
- Reduces administrative burden through AI-powered intelligent alerts and predictive insights
Companies that use Caretime
Customer profileSegments4 records
Ideal customer profiles1 record
Caretime technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature5 records
Caretime partnerships and signals
Strategic signalScale indicators2 records
Recent moves4 records
Expansion highlights4 records
Caretime competitors and assessment
Company assessmentDirect peers
- Homecare Homebase: Enterprise EHR platform for home health and hospice agencies, providing clinical documentation, scheduling, billing, and OASIS tools. Direct competitor in the home health agency segment CareTime serves.
- Axxess: Specialist home health, home care, and hospice software vendor with agency management, billing, and compliance tools. Closely comparable in vertical focus, customer base, and product scope to CareTime.
- Brightree (a WellSky company): Home health and hospice EHR and billing platform acquired by WellSky, serving agency customers with overlapping documentation, billing, and compliance workflows to CareTime's offering.
- KanTime: Home health, hospice, and private duty software with clinical documentation, scheduling, billing, and EVV capabilities. Closely comparable in vertical specialization and agency-segment focus.
- Alora Health: Parent company of CareTime and the brand under which all new sales are now conducted. Operates the same AI-powered home care platform with overlapping product, customers, and technology stack, making it the most directly comparable entity.
- HHAeXchange: Home care agency management and EVV platform serving Medicaid-managed care and private duty agencies. Direct competitor in scheduling, documentation, billing, and EVV compliance for home care agencies.
Broad incumbents
- Netsmart Technologies: Large healthcare IT platform with a significant post-acute and home care practice. Competes with CareTime in home health and hospice agency software while also serving broader behavioral and human services markets.
- WellSky: Large, well-capitalized healthcare technology platform serving home health, home care, hospice, and broader post-acute providers. Competes head-to-head with CareTime in agency management, billing, and EVV but with far greater scale, capital, and product breadth.
- MatrixCare: Post-acute care technology platform spanning home health, hospice, palliative care, and senior living. Competes in the same agency verticals with a broader, more established footprint.
Emerging players
- AlayaCare: Cloud-based home care software platform targeting agencies with scheduling, clinical documentation, billing, and family-portal functionality. Comparable in product scope and target customer, with growing market share in North America.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Caretime financial estimates
Financial estimateRevenue estimate
Valuation estimate
Caretime leadership team
Management profileNumber of profiles
Profiles3 records
Caretime funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Caretime M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Caretime
What does Caretime do?
Caretime (now Alora Health) provides an AI-powered, web-based, all-in-one home care software platform that combines scheduling, clinical documentation, billing, electronic visit verification (EVV), and compliance for home health, home care, hospice, and private duty agencies. The platform is sold as a single subscription product to agencies operating across all 50 US states and includes mobile and offline caregiver documentation capabilities.
Is Caretime a public or private company?
Caretime is a private company. It is classified as unknown and is currently operating.
When was Caretime founded?
Caretime was founded in 2010. It employs 1 to 10 people.
Where is Caretime based?
Caretime is headquartered in Winter Garden, United States, in the North America region.
How does Caretime make money?
One revenue line is on record: software Subscription.
Who are Caretime's main competitors?
Direct peers on record are Homecare Homebase, Axxess, Brightree (a WellSky company), KanTime, Alora Health and HHAeXchange. Broad incumbents are Netsmart Technologies, WellSky and MatrixCare. AlayaCare is listed as an emerging player.
Does Caretime have an API?
No public API is recorded for Caretime.
What industry is Caretime in?
Caretime's product category is Home Healthcare Software. Its primary akta.pro industry code is BPAMAHAH, Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing). Its NAICS code is 62161 and its SIC code is 7372.