What Tel Hai Retirement Community does

Tel Hai Retirement Community is a 501(c)(3) nonprofit Life Plan Community (continuing care retirement community) operating on a 148-acre campus in Honey Brook, Chester County, Pennsylvania, serving more than 850 residents across a full continuum of aging services. Founded in 1950 by two Mennonite congregations on a property originally used for church activities and a children's summer camp, Tel Hai now provides independent living in cottages, townhomes, and apartments; Lakeview Personal Care; Lakehouse Memory Support; Meadows Health Care skilled nursing (Medicare- and Medicaid-certified, 5-Star CMS rated, deficiency-free PA survey in 2025); Meadows Short-Term Rehab; outpatient and home-based therapy; non-medical home care; and clinical home health through partnerships with Bayada and Covenant. Supporting infrastructure includes the StoneCroft Aquatics Center, Garrett Community Center, 4+ miles of walking paths, six on-site dining venues, pastoral care, and a volunteer-driven Way to Wellness program.

The business model is a Fee-for-Service (Type C) Life Plan contract: residents pay a one-time entrance fee starting at $201,000 for immediately available apartments (with cottage/townhome pricing scaled by square footage and refund plan chosen) plus recurring monthly service fees covering amenities, flexible dining dollars, maintenance, transportation, and activities. Higher-acuity residents pay tiered daily or monthly fees: personal care starts at $199/day plus $24–$63/day care-level surcharges, memory support at $10,245/month for a private studio, and skilled nursing at $582–$644/day. A non-refundable $250 application fee and $5,000 community fee apply to personal care and memory support. Distribution is direct-to-consumer through a dedicated Marketing & Sales team, a regional self-service website with Calendly tour booking, community events (Taste of Tel Hai luncheons, Summer Stroll open houses), YouTube/Facebook content, and a resident referral program; the community is a member of LeadingAge, LeadingAge PA, the Anabaptist Providers Group, and the Covenant Health Network. Tel Hai is preparing to invest $27 million in a new health care center to replace Meadows Health Care, with completion targeted for October 2028.

Name

Tel Hai Retirement Community

Legal name

Tel Hai Retirement Community

Website

https://telhai.org

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

101–250 employees

Short description

Tel Hai Retirement Community is a nonprofit Life Plan Community on a 148-acre campus in Honey Brook, Pennsylvania, serving more than 850 residents with independent living, personal care, memory support, skilled nursing, and rehabilitation on a fee-for-service model.

Ownership category

akta.pro rank

Product category

Continuing Care Retirement Community

NAICS

Continuing Care Retirement Communities (623311), Assisted Living Facilities for the Elderly (623312)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Life Plan / Entrance-Fee CCRCs (HLADAEAA)

akta.pro secondary industries

Market-Rate Independent Living (Private Pay) Communities (HLADAAAA), Large Campus / Multi-Building Assisted Living Communities (HLADABAG)

Keywords

• Senior living services
• Continuing care retirement
• Skilled nursing care
• Memory support services
• Residential retirement living

Headquarters

HQ city

Honey Brook

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Entrance Fees: One-time entrance fee paid when moving into apartments or cottages. Amount based on accommodation selected and refund plan chosen. Provides priority access to continuum of care. Starting as low as $201,000 for immediately available apartments.
2. Monthly Service Fees: Recurring monthly fees covering amenities, services, flexible dining dollars, building maintenance, lawn care, activities, shuttle services, and fitness facilities. Amount varies based on accommodation type, single/double occupancy, and refund plan selected.
3. Memory Support Care Fees: Monthly fees for Lakehouse Memory Support at $10,245 for private studio accommodations. Fee-for-service model charges only for care actually needed.
4. Health Care Daily Fees: Daily rates for Meadows Health Care skilled nursing: Semi-Private Room at $582/day and Private Room at $644/day. Medicare-certified and Medicaid-certified facility.
5. Personal Care Daily Fees: Lakeview Personal Care daily fees starting at $199, with additional supportive care level fees ranging from $24 to $63 per day depending on level of care needed.
6. Application and Community Fees: Non-refundable $250 application fee per household for residential living; $5,000 community fee payable when accommodation is reserved for personal care and memory support.
7. Donations and Charitable Giving: Tax-deductible donations to Care Assurance Fund and general operations. Includes cash gifts, securities, stocks, mutual funds, insurance, qualified charitable distributions from IRAs, and legacy/estate giving.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Tel Hai Retirement Community is a nonprofit 501(c)(3) Life Plan Community operating on a 148-acre campus in Honey Brook, Pennsylvania. It sells residential living accommodations (cottages, townhomes, and apartments) along with a full continuum of on-site healthcare services including personal care, memory support, skilled nursing, and short-term rehabilitation. Residents pay an entrance fee plus recurring monthly service fees under a fee-for-service (Type C) contract model.

Product overview

Tel Hai Retirement Community is a 501(c)(3) nonprofit Life Plan Community offering a comprehensive portfolio of residential living and healthcare services across a 148-acre campus in Honey Brook, Pennsylvania. The community provides cottage homes (Maple Knoll Cottages, Maple Knoll Townhomes, Woods Edge Cottages), apartment residences (Hillcrest and StoneCroft), and a full continuum of healthcare including Lakeview Personal Care, Lakehouse Memory Support, Meadows Health Care (skilled nursing), and Meadows Short-Term Rehab. Supporting services include wellness programs, culinary venues, campus maintenance, transportation, therapy services (outpatient and home health), and care coordination. The community operates on a fee-for-service model requiring entrance fees starting at $201,000 with monthly service fees. Residents enjoy amenities including the StoneCroft Aquatics Center, multiple dining options, fitness facilities, and over 4 miles of walking paths. Tel Hai serves approximately 850 residents and is built on a Mennonite faith heritage.

Differentiator

Problem solved

Functional benefit

Brands

• Ready-Set-Go Program: Move-in assistance program helping residents transition to Tel Hai.
• Moving Resources Program
• Way to Wellness
• Living in Place

Products and services

• Cottages and Townhomes

Quantifiable outcome

• 5-Star Rating from Centers for Medicare & Medicaid Services
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Bayada Home Health CarecoreTechnology or IntegrationLong-standing partnership with Bayada for home health care services supporting residents living in place. Bayada nurses, therapists, and social workers collaborate with Tel Hai's care team to deliver skilled nursing services, hospice care, therapy services, medication administration, medical tests, wound care, and more. Partnership aims to reduce falls, prevent unplanned hospitalizations, and help residents age in place with good health.
• Covenant Home Health & Home CarecoreTechnology or IntegrationPartnership providing home health care, skilled nursing, physical therapy, occupational therapy, speech language pathology, medical social workers, and home health aides. Consistent team of dedicated clinicians well-known to residents supports living in place.
• Covenant Health NetworkcoreStrategic or Co-development PartnerClinically integrated delivery network serving Pennsylvania. Formed as strategic venture between Pennsylvania-based nonprofit faith (Anabaptist) organizations and Covenant Health Network to strategically position organizations within changing healthcare landscape, creating resident-centered systems of service which maximize outcomes, improve satisfaction, and reduce costs.
• AQORDminorStrategic or Co-development PartnerNational association empowering values-aligned health and human service organizations to lead with excellence, integrity, and purpose. Provides consulting, compliance support, leadership development, and collaborative networks. Formed from merger of Mennonite Health Services Association and Friends Services Alliance.
• LeadingAge PAminorStrategic or Co-development PartnerTrade association representing and supporting over 400 mission-driven aging services providers across the full continuum of care in Pennsylvania.
• LeadingAgeminorStrategic or Co-development PartnerNational association of more than 6,000 nonprofit organizations helping advance policies, promote practices, and conduct research that supports, enables, and empowers people to live fully as they age.
• Anabaptist Providers GroupminorStrategic or Co-development PartnerAlliance of 16 retirement communities and senior services providers in southeast Pennsylvania, all affiliated with traditional Anabaptist faiths, providing leadership development, business/operational programs, and forum for integrating Christian values into business operations.
• Western Chester County Chamber of CommerceminorStrategic or Co-development PartnerAlliance of businesses and organizations creating a thriving region well connected, innovative, and accessible for growth by connecting members to new ideas, resources, and relationships.
• Educational Opportunities ToursminorGTM or Marketing PartnerTravel tour operator partnering with Tel Hai for international and domestic trips for residents including Holy Lands Israel tours, Alpine Odyssey, and Oberammergau Passion Play Tour. Chaplain David Hicks coordinates trips with this provider.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Kendal-Crosslands Communities: Quaker-affiliated nonprofit CCRC in Kennett Square, PA (Chester County — same county as Tel Hai) offering independent living, personal care, skilled nursing, and memory support on a large campus. Most directly comparable peer due to shared geography, faith-rooted heritage, and full continuum-of-care model.
• Willow Valley Communities: Large nonprofit Life Plan Community in Lancaster, PA serving thousands of residents with independent living, personal care, memory care, and skilled nursing. Comparable to Tel Hai in offering entrance-fee CCRC structure with full care continuum, though materially larger in scale and more amenity-rich.
• Landis Homes Retirement Community: Mennonite-affiliated nonprofit CCRC in Lititz, PA (Lancaster County) providing independent living, personal care, memory care, and skilled nursing. Closely comparable to Tel Hai in faith heritage, regional footprint, and continuum-of-care service model — and explicitly named in Tel Hai CEO's prior experience.
• Garden Spot Village: Mennonite-affiliated CCRC in New Holland, PA (Lancaster County) offering independent living, personal care, memory support, skilled nursing, and home- and community-based services. Comparable CCRC structure and Anabaptist heritage; Tel Hai's Exec VP Karen Horning previously spent 22 years here.
• Souderton Mennonite Homes / Dock Meadows: Mennonite-affiliated nonprofit CCRC in Souderton, PA (Montgomery County) offering a full continuum including independent living, personal care, and skilled nursing. Comparable to Tel Hai in faith heritage and Type C fee-for-service contracting; Tel Hai's CEO David Shenk previously led this organization.
• Brethren Village: Church of the Brethren-affiliated nonprofit CCRC in Lancaster, PA offering independent living, personal care, memory support, and skilled nursing. Comparable to Tel Hai in faith-rooted nonprofit heritage, regional PA footprint, and full care continuum.

Broad incumbents

• Acts Retirement-Life Communities: One of the largest nonprofit CCRC operators in the U.S., with multiple campuses across the Mid-Atlantic including Pennsylvania. Comparable Life Plan Community model with full care continuum, but operates at materially greater scale and geographic breadth than Tel Hai.
• Masonic Village at Elizabethtown: Large nonprofit Life Plan Community in Elizabethtown, PA (Lancaster County) with multiple levels of care including independent living, personal care, memory support, and skilled nursing. Comparable continuum-of-care CCRC model and PA regional market, though materially larger.

Regional players

• Freedom Village at Brandywine: Life Plan Community in Coatesville, PA (Chester County, ~15 miles from Tel Hai) offering independent living, assisted living, memory care, and skilled nursing. Most direct geographic competitor for Tel Hai's prospective residents in the Brandywine Valley.

Others

• Covenant Health Network: Clinically integrated delivery network of Pennsylvania-based nonprofit faith (Anabaptist) senior services providers — of which Tel Hai is a member. Functions as a peer association / strategic alliance rather than a direct competitor, but its membership shape and shared services make it a meaningful comparable for Tel Hai's strategic positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@telhai
• Facebookfacebook.com/HillofLife
• Xx.com/HillofLife

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tel Hai Retirement Community