IMPOWER

What IMPOWER does

IMPOWER is a Florida-based nonprofit behavioral health organization founded in 1994 that delivers a comprehensive continuum of mental health, substance use, prevention, and youth housing services to more than 9,000 individuals annually. Service lines include outpatient mental health counseling, telepsychiatry and medication management, substance use treatment (outpatient plus the 90-day Grove residential program for adolescents ages 13–18), the Village transitional housing program for young adults ages 18–24, the school-based ALPHA prevention program, the Juvenile Drug Court diversion program with the Eighteenth Judicial Circuit, and Comprehensive Behavioral Health Assessments (CBHA) for the child welfare system. The organization positions itself as Florida's first nonprofit telehealth behavioral health provider, operating a HIPAA-compliant virtual platform for outpatient delivery statewide while maintaining physical residential and housing facilities in Central Florida anchored at its Longwood headquarters.

The business model is a hybrid multi-stream nonprofit revenue architecture: insurance reimbursement from commercial plans, Florida Medicaid, Medicare, and Tricare; a sliding-fee scale for households below 200% of Federal Poverty Level; SAMHSA and other state and federal grants (notably supporting The Grove); direct sponsorship from managed-care entities Central Florida Cares Health System and Central Florida Behavioral Health Network and from the Florida Department of Children and Families and the State of Florida; and individual fundraising processed through Stripe and DonorPerfect. Distribution is referral-led, with institutional partners (Seminole County Public Schools, juvenile and family courts, case managers, Guardian ad Litems) and an online referral portal feeding telehealth statewide and residential/housing programs locally.

Leadership comprises President/CEO Anna M. Kesic, COO Marcie Dearth, CFO Isabel Velasquez, and a Board chaired by Travis Schmitt, with director representation from USI Insurance, Wharton-Smith, UCF College of Medicine, Valley Bank, Seminole State College, and AdventHealth. Technology is purpose-built for clinical and operational delivery — no public API, no proprietary AI systems, and integrations limited to Paylocity (HR), Constant Contact (email), Stripe and DonorPerfect (donations), and MediCopy (medical records). The organization holds COA full accreditation, HIPAA compliance, and Florida Drug-Free Workplace certification, and operates within a tightly regulated Florida behavioral health and child welfare contracting environment.

Name

IMPOWER

Legal name

IMPOWER, INC.

Website

https://impowerfl.org

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

IMPOWER is a Florida-based nonprofit behavioral health organization founded in 1994 that provides outpatient mental health counseling, substance use treatment, telepsychiatry, residential care, and youth housing services to over 9,000 individuals annually across Florida.

Ownership category

akta.pro rank

Product category

Behavioral Health and Human Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL)

akta.pro secondary industries

Child & Adolescent Behavioral Health Teletherapy Platforms (HLALAEAF), Substance Use Prevention & Student Assistance Programs (School-Based) (EDAKAMAJ), Behavioral & Social-Emotional Support (ABA, PBIS, Counseling) (EDAJAKAE)

Keywords

• Behavioral health services
• Mental health counseling
• Substance use treatment
• Youth housing services
• Telepsychiatry services

Headquarters

HQ city

Longwood

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Insurance Reimbursement: IMPOWER accepts most major insurance plans including Florida Medicaid, Medicare, Tricare, and commercial insurance plans. Services are billed through standard behavioral health billing processes.
2. Self-Pay / Private Pay: For clients without insurance or preferring privacy, IMPOWER accepts out-of-pocket payments via major credit cards, checks, and money orders.
3. Sliding Fee Scale: Discounted rates based on household income and family size for households below 200% of Federal Poverty Level.
4. Grant Funding: State and federal funding including SAMHSA grants cover services for The Grove residential program for youth when families have no other means of payment.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

IMPOWER delivers an integrated continuum of behavioral health and human services to children, adolescents, young adults, and families across Florida. Offerings include outpatient mental health counseling, outpatient substance use treatment, telepsychiatry and medication management, the 90-day residential Grove Program for adolescents with co-occurring disorders, the Village transitional housing program for homeless and former foster youth, school-based prevention, Juvenile Drug Court diversion, and Comprehensive Behavioral Health Assessments for child welfare. Services are delivered primarily through a HIPAA-compliant telehealth platform with in-person residential and housing components.

Product overview

IMPOWER is a behavioral health nonprofit organization offering a comprehensive continuum of services across Florida since 1994. The organization operates multiple distinct programs: outpatient mental health counseling and substance use treatment delivered primarily via its HIPAA-compliant telehealth platform; telepsychiatry and medication management; The Grove (90-day residential treatment for teens ages 13-18); The Village (transitional housing for homeless and former foster youth ages 18-24); youth homelessness prevention and housing services; the ALPHA prevention program; Juvenile Drug Court partnership; and Comprehensive Behavioral Health Assessments for child welfare. As Florida's first nonprofit telehealth behavioral health provider, IMPOWER serves over 9,000 individuals annually through virtual counseling, residential care, school-based prevention programs and youth housing services.

Differentiator

Problem solved

Functional benefit

Brands

• The Grove: 90-day residential substance use treatment program for teens ages 13-18 struggling with substance use and co-occurring mental health disorders.
• The Village
• ALPHA Prevention Program

Products and services

• Outpatient Mental Health Counseling

Quantifiable outcome

• 9,000+ individuals served annually
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature2 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Central Florida Cares Health System, Inc.coreStrategic or Co-development PartnerPrimary sponsor providing funding and oversight for behavioral health services in Central Florida. Coordinates with IMPOWER to deliver community mental health services.
• Central Florida Behavioral Health Network, Inc.coreStrategic or Co-development PartnerSponsor providing system-level coordination for behavioral health network in Central Florida region.
• Eighteenth Judicial CircuitcoreStrategic or Co-development PartnerPartnership with the Eighteenth Judicial Circuit to deliver Juvenile Drug Court Program in Seminole County, providing youth with constructive alternatives to traditional delinquency proceedings.
• Seminole County Public SchoolscoreStrategic or Co-development PartnerSchool partnerships delivering ALPHA Prevention Program and other behavioral health services to students across 8 Seminole County schools.
• CourtscoreChannel Partner/ Reseller/ DistributorPartnership with juvenile and family courts to provide treatment programs as alternative to traditional proceedings, including Juvenile Drug Court referrals.
• Community OrganizationsminorStrategic or Co-development PartnerPartnerships with various community organizations to deliver comprehensive support services and extend reach of behavioral health programs.

Scale indicators9 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Camelot Community Care: Florida-based nonprofit providing foster care, behavioral health, and youth services. Comparable child welfare and youth behavioral health focus with statewide Florida operations.
• 4Kids of South Florida: Florida faith-based nonprofit providing youth housing, prevention, and family services. Comparable youth homelessness prevention and residential programming for at-risk youth.
• Chrysalis Health: Florida nonprofit behavioral health provider offering outpatient, residential, and case management services for children and families. Comparable in target population (children/adolescents) and service mix.
• David Lawrence Mental Health Center: Florida nonprofit behavioral health provider in Southwest Florida offering outpatient, residential, and crisis services. Comparable mission, service mix, and Florida footprint.
• Meridian Behavioral Healthcare: Florida-based nonprofit providing mental health, substance use, and primary care services across North Central Florida. Comparable community mental health model and target population.
• Aspire Health Partners: Florida-based nonprofit providing integrated behavioral health, substance use, and housing services across Central Florida. Directly comparable in mission, geography, and service continuum to IMPOWER.

Broad incumbents

• Devereux Advanced Behavioral Health: Large national nonprofit operating residential treatment, outpatient, and school-based programs for children with behavioral health needs, including in Florida. Comparable services with greater geographic scale and resources.
• BayCare Behavioral Health: Florida hospital system's behavioral health division offering outpatient, inpatient, and crisis services across West Central Florida. Overlapping services within broader health system.

Emerging players

• Charlie Health: For-profit virtual intensive outpatient program (IOP) provider for adolescents and young adults with mental health conditions. Comparable target population and telehealth delivery model; competing for adolescent behavioral health market.
• Brightside Health: For-profit telehealth provider delivering therapy and psychiatry for anxiety, depression, and trauma. Competes with IMPOWER's telepsychiatry and outpatient services, particularly for adolescent and young adult populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights8 records

Customer concentration

• Xx.com/IMPOWERFL
• Facebookfacebook.com/IMPOWERFL
• LinkedInlinkedin.com/company/impowerfl

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles27 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IMPOWER