Commercial Electronics

What Commercial Electronics does

Commercial Electronics Corp. is a veteran-owned, private corporation headquartered in San Antonio, Texas, that has operated for approximately 60 years (founded circa 1965) providing voice, data, and video recording and management solutions to public safety and government clients nationwide. The company serves six primary verticals: Public Safety (9-1-1 dispatch and emergency response), Child Advocacy centers, Law Enforcement agencies, Municipal Services & Utilities, Transportation agencies, and Contact Centers. Its core portfolio consists of the V2 Shield Interview Room Recording System (HD digital recording with secure Evidence Locker), Capture911 by HigherGround (NG911/P25-capable interaction recording for 911 call centers supporting audio, screen, IP, and Text-to-911), Live911 (real-time 911 call monitoring with geo-location and live audio), and CESKOPE (training program). Two of the three flagship products are delivered through core technology partnerships — HigherGround for Capture911 and V2 for the interview recording system — indicating a value-added reseller and integration model layered with proprietary Live911 technology.

The company generates revenue through a mix of one-time software licensing (recording solutions), recurring technical support subscriptions (24/7/365 service from in-house Technology Service Team), and professional services (CESKOPE training). Pricing is quote-based and not publicly disclosed. Go-to-market is sales-led and event-driven: direct sales engagement with government agencies and law enforcement supplemented by active participation in industry tradeshows (APCO, Sheriff's Association conferences, Child Advocacy conferences, School Safety conferences) plus a website with request-for-information forms. The company has 11-50 employees, no external funding, no disclosed M&A activity, and is led by President & CEO Mark Stemmermann. Customer concentration appears distributed across many small-to-mid government accounts rather than concentrated on a few large enterprise clients, and there is no evidence of AI/ML capabilities embedded in the product portfolio.

Name

Commercial Electronics

Legal name

Commercial Electronics Corp.

Website

https://comelectronics.com

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

11–50 employees

Short description

Commercial Electronics is a veteran-owned, San Antonio-based provider of voice, data, and video recording and monitoring solutions for public safety, law enforcement, child advocacy centers, municipal services, transportation, and contact center clients across the United States.

Ownership category

akta.pro rank

Product category

Public Safety Recording Software

NAICS

Audio and Video Equipment Manufacturing (33431)

SIC

Communications Equipment, Nec (3669)

akta.pro primary industry

Compliance, Privacy & Video Retention Management Services (HSAHACAJ)

akta.pro secondary industry

Contact Center Compliance, Privacy & Security (e.g., PCI/PII) (EDABACAJ)

Keywords

• Public safety recording
• 911 call monitoring
• Interview recording systems
• Law enforcement technology
• Call center recording

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Recording Solutions and Software: Sale and deployment of recording software systems including V2 Interview Room Recording, Capture911 interaction recording, and Live911 monitoring solutions to government agencies and enterprise customers.
2. Technical Support Services: 24/7/365 technical support services provided by company's own Technology Service Team for ongoing system maintenance and customer assistance.
3. Training Services: CESKOPE training program providing post-install training, webinars, and flexible group training for skill development and proficiency building.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels6 records

Core offering

Commercial Electronics sells voice, data, and video recording and management solutions for public safety, law enforcement, child advocacy, and contact center customers. Its portfolio includes the V2 Shield Interview Room Recording System, Capture911 (NG911/P25 capable) 911 call center interaction recording, Live911 real-time 911 geo-location and audio monitoring, and CESKOPE training services, backed by 24/7/365 in-house technical support.

Product overview

Commercial Electronics offers a suite of recording and data capture solutions for public safety and law enforcement. The portfolio includes V2 Shield Interview Recording System for interview room recording with Evidence Locker storage; Capture911 by HigherGround for 911 call center recording supporting audio, screen, IP, and text-to-911 with NG911 and P25 capability; and Live911 for real-time 911 call monitoring with geo-location and live audio features. The company also provides CESKOPE training services. Solutions feature 24/7/365 technical support and are offered nationwide to Public Safety, Child Advocacy, Law Enforcement, Contact Centers, Emergency Management and Transportation sectors.

Differentiator

Problem solved

Functional benefit

Brands

• V2 Recording: Interview room recording software for HD digital recording with Evidence Locker for secure storage and retrieval
• Capture911
• Live911
• CESKOPE

Products and services

• V2 Shield Interview Recording System HD digital interview room recording software with a user-friendly interface, secure Evidence Locker storage, fast reproduction and annotation, multiple-room recording, Remote Start/Stop, and mobile access. Sold to law enforcement agencies, child advocacy centers, and other organizations conducting forensic or investigative interviews.
• Capture911 by HigherGround NG911 and P25 capable interaction recording solution for 911 call centers that records audio, screen, IP and Text-to-911 communications. Includes rapid retrieval and playback, metadata collection, redaction, virtual recording, and a QA module. Sold to emergency management and contact center customers.
• Live911 Real-time 911 call monitoring solution providing geo-location and live audio of incoming 9-1-1 emergency calls. Designed to give first responders actionable intelligence to enhance decision-making, accelerate response times, and de-escalate dangerous situations.
• CESKOPE Training Training and education service providing post-install training, webinars, and Flexible Group Training to help public safety, law enforcement, and contact center customers achieve optimal results with Commercial Electronics solutions.

Quantifiable outcome

• Accelerated decision making for first responders through real-time situational awareness
• +1 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• HigherGroundcoreTechnology or IntegrationTechnology partnership for HigherGround Capture911 - an NG911 and P25 capable interaction recording solution. Commercial Electronics resells and supports HigherGround's ECC (Emergency Command Center) solution featuring audio, screen, IP and Text-to-911 recording with rapid retrieval, playback, metadata collection, redaction, virtual recording, and QA module.
• V2coreTechnology or IntegrationPartnership with V2 for Shield Interview Room Recording System - providing HD digital recording with secure Evidence Locker for fast reproduction and annotation, supporting multiple room recording, remote start/stop, and mobile access for forensic interviews.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Genesys: Genesys is a leading contact-center platform with native interaction recording and quality management, overlapping Commercial Electronics' Contact Centers segment at the enterprise layer.
• Verint: Verint offers call recording, interaction analytics, and compliance tools for contact centers and regulated industries, competing indirectly with Commercial Electronics' Capture911 at the enterprise/contact-center layer.
• Motorola Solutions: Motorola Solutions provides command-center software, 911 solutions, and radio systems (including P25/LTE) — competing across the broader public-safety stack and a natural threat to mid-sized PSAP accounts.
• NICE (NICE Systems): NICE is a global enterprise recording and analytics vendor with NICE Inform for public safety. It is a much larger incumbent with overlapping recording and compliance capabilities, but operates across many verticals beyond Commercial Electronics' niche.

Direct peers

• Eventide: Eventide's NexLog DX call recording platform serves public safety, utilities, and transportation with compliance-grade recording — a direct competitor to Commercial Electronics' Capture911 and V2 offerings.
• CentralSquare Technologies: CentralSquare provides CAD, records, and public-safety software to municipalities, including evidence and audio management — overlapping with V2 interview/evidence workflows and contact-center recording.
• Exacom: Exacom delivers multimedia recording (voice, screen, radio, text) for 911 centers and emergency communications, competing head-to-head with Capture911 in the same PSAP customer base.
• HigherGround: HigherGround is the developer of the Capture911 (ECC) recording solution that Commercial Electronics resells. Through its own direct sales and other resellers, HigherGround competes directly with Commercial Electronics for PSAP and emergency-management customers.
• Revcord: Revcord provides call recording, interview recording, and logging solutions tailored to PSAPs, law enforcement, and correctional agencies — directly overlapping Commercial Electronics' public-safety recording portfolio.

Emerging players

• 911 Inform: 911 Inform specializes in real-time emergency notification, floor plans, and school safety — an adjacent emerging player competing in the school-safety and situational-awareness territory where Live911 also plays.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Commercial.Electronics.Corp
• LinkedInlinkedin.com/company/commercial-electronics-corp.

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Commercial Electronics