What OnePoint Health does

OnePoint Health is an Australian multi-disciplinary allied health practice headquartered in Penrith, New South Wales, operating eight physical clinic locations across Western Sydney, the Blue Mountains, and Sydney's North Shore (Lindfield), complemented by telehealth services spanning NSW. The company delivers an integrated care offering spanning podiatry, physiotherapy, dietetics, exercise physiology, psychology, remedial massage, strength and conditioning, chiropractic, NDIS-registered services, group classes, and specialist referral pathways. Its flagship Penrith site is the most comprehensive, while smaller satellites deliver a curated subset of services matched to local demand.

The core technology footprint is operational rather than product-deep: an online booking system supports self-serve scheduling across locations and practitioners; telehealth enables video and phone consultations for physiotherapy, podiatry, dietetics, and psychology; podiatry uses gait scan diagnostic technology; and the practice has deployed the Heidi Health AI platform to transcribe consultations into structured clinical notes reviewed by treating practitioners. The company also operates an adjunct specialty footwear e-commerce and fitting business (The Footwear Store) selling Ascent work boots, medical-grade and orthotic-friendly footwear.

The business model is fee-for-service direct-to-consumer allied health, with patients paying upfront and seeking reimbursement from Medicare (under EPC/CDM and Mental Health Treatment Plans), private health insurance, or NDIS funding where eligible. A A$50 booking deposit is required for certain services, with a same-magnitude late-cancellation fee. Patient cohorts span general consumers, athletes (from recreational through elite, including Penrith Panthers and Western Sydney Wanderers partnerships), NDIS participants, telehealth patients across NSW, culturally diverse Ryde-area residents, and Blue Mountains mental-health patients. No revenue, funding history, or ownership details are publicly disclosed.

Name

OnePoint Health

Legal name

OnePoint Health

Website

https://onepointhealth.com.au

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

OnePoint Health is a multi-disciplinary allied health provider operating eight clinics across Western Sydney, the Blue Mountains, and Sydney's North Shore, with telehealth across NSW. It delivers podiatry, physiotherapy, dietetics, psychology, exercise physiology, massage, chiropractic, and NDIS services to individuals, NDIS participants, and sports partners.

Ownership category

akta.pro rank

Product category

Allied Health Services

NAICS

Offices of Other Health Practitioners (6213), Offices of Podiatrists (621391), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Offices of Chiropractors (62131), Services for the Elderly and Persons with Disabilities (624120), Offices of Physicians, Mental Health Specialists (621112)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090), Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842), Services-Health Services (8000)

akta.pro primary industry

Orthopedic & Sports Rehabilitation Centers (HLAFAFAI)

akta.pro secondary industries

Orthopedics & Sports Medicine Telemedicine Platforms (HLALAGAO), Posture, Musculoskeletal & Pain-Relief Devices (Posture Trainers, TENS/EMS, Massage Devices) (CRACAQAK), Chronic Condition Lifestyle Coaching (Non-Clinical) (HSADAGAH)

Keywords

• Allied health services
• Multidisciplinary healthcare
• Physiotherapy and podiatry
• NDIS therapeutic supports
• Telehealth allied health

Headquarters

HQ city

Penrith

HQ country

Australia

HQ region

Oceania

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Fee-for-Service Appointments: Standard appointment-based revenue from individual consultations across all service lines (podiatry, physiotherapy, dietetics, psychology, etc.). Patients pay upfront and claim rebates from Medicare, private health insurance, or NDIS.
2. Medicare Rebates: Bulk-billed or partially covered services for patients with GP referrals under Enhanced Primary Care (EPC) or Chronic Disease Management (CDM) plans. Medicare rebates available for psychology sessions with Mental Health Treatment Plan.
3. NDIS Funding: Registered NDIS provider delivering therapeutic supports funded through NDIS plans for eligible participants (self-managed, plan-managed, or agency-managed).
4. Private Health Insurance: Private health fund rebates available for eligible services depending on patient's level of cover.
5. Specialty Footwear Sales: Onsite specialty footwear store offering work boots (Ascent), medical footwear, orthotic-friendly shoes, and custom footwear through The Footwear Store.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

OnePoint Health is a multi-disciplinary allied health clinic that delivers podiatry, physiotherapy, dietetics, exercise physiology, psychology, remedial massage, strength and conditioning, and chiropractic services through 9 physical clinic locations across NSW (Penrith, Ryde, Ropes Crossing, Blaxland, Springwood, Katoomba, and Lindfield) and via telehealth. It also provides NDIS-registered therapeutic supports, group exercise classes (e.g., Pilates), and operates The Footwear Store, an onsite and online specialty footwear retailer.

Product overview

OnePointHealth is a multidisciplinary allied healthcare practice offering comprehensive health services under one roof across multiple locations in Sydney and the Blue Mountains. The core offering consists of allied health services including Podiatry, Physiotherapy, Dietetics, Exercise Physiology, Psychology, Remedial Massage, Strength and Conditioning, and Chiropractic care. Additional services include NDIS registered services, Group Classes, Telehealth consultations, and a Specialty Footwear Store. The integrated approach allows patients to access multiple disciplines in one location with coordinated care.

Differentiator

Problem solved

Functional benefit

Products and services

• Podiatry Comprehensive lower-limb care including sports podiatry, orthotic therapy, heel pain treatment, ingrown toenail surgery, diabetes foot care, and children's podiatry, delivered by qualified podiatrists across multiple clinic locations. Available to individuals, athletes, NDIS participants, and Medicare-referred patients.
• Physiotherapy Evidence-based physiotherapy for sports injuries, spinal injuries with associated sciatica, neck pain and headaches, knee pain and biomechanical injuries, post-op rehab, prehab programs, sports screenings, osteoarthritis conservative management, strength and conditioning, work-related injuries, and chronic pain. Integrates 25 years of clinical experience across Penrith, Ryde, Blaxland, and Katoomba clinics and telehealth.
• Dietetics Dietitian and nutritionist services for diabetes and weight management, child and family nutrition, sports nutrition, corporate nutrition and wellness, hormone balancing, endometriosis/PCOS, and digestive support including IBS, GORD, and IBD. Available in-person and via telehealth across NSW.
• Exercise Physiology Exercise and rehabilitation programs including chronic disease management, sport-specific rehabilitation and training, and weight management and fitness, delivered by exercise physiologists. Available to individuals and NDIS participants across multiple clinics.
• Psychology Mental health services including neuro-affirming approaches for ADHD and autism assessments, Cognitive Behavioural Therapy (CBT), trauma-focused CBT, ACT, DBT, and family-based therapy for adults and children. Medicare rebates available with Mental Health Treatment Plan.
• Remedial Massage Advanced massage therapy including trigger point therapy, active release, sports massage, remedial massage, and lymphatic drainage massage for injury recovery, stress relief, and chronic condition management. Delivered by qualified massage therapists.
• Strength and Conditioning Specialized exercise prescription focused on improving physical performance, enhancing movement quality, reducing injury risk, and supporting return-to-sport preparation, delivered to athletes and general patients including in programs with sports partners such as Nepean FC and NSWRL Junior Sky Blues.
• Chiropractic Chiropractic care for back and neck pain, sciatica and hip pain, headache and migraine management, shoulder injuries, and postural assessments, delivered by qualified chiropractors across OnePoint Health locations.
• NDIS Services Registered NDIS allied health provider offering comprehensive therapeutic supports through a multidisciplinary approach (podiatry, physiotherapy, dietetics, exercise physiology, psychology) for NDIS participants under self-managed, plan-managed, or agency-managed plans across all clinic locations.
• Group Classes Group exercise classes including Pilates and other fitness programs tailored to all age groups and fitness levels, run by the physiotherapy and exercise physiology teams at OnePoint Health clinic locations.
• Telehealth Services Online video or phone consultations for physiotherapy, podiatry, dietetics, and psychology services, extending the practice's care delivery to patients across NSW regardless of geographic location. Booking via website or phone with $50 deposit where applicable.
• Specialty Footwear Store Onsite and online shoe fitting service and specialty footwear store (The Footwear Store) featuring Ascent work boots, FRANKiE4, Ziera, Archies footwear, plus diabetic and medical graded footwear, and custom orthotics.
• Lymphatic Drainage Massage Casely-Smith certified lymphoedema treatment including manual lymphatic drainage massage, skin care, decongestive exercises, and compression therapy for patients with lymphoedema.

Quantifiable outcome

• Registered NDIS provider serving participants across all 9 locations
• +2 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered flagship, core and minor.

• Penrith PanthersflagshipStrategic or Co-development PartnerOfficial Preferred Healthcare Partner of the Penrith Panthers NRL team. OnePointHealth provides sports podiatry, physiotherapy, and strength and conditioning services to the professional rugby league club.
• Western Sydney Wanderers FCcoreStrategic or Co-development PartnerOfficial partner football club. OnePointHealth provides allied health services to support player health and performance.
• Heidi HealthcoreTechnology or IntegrationTechnology partner providing secure AI-powered medical consultation transcription platform for treatment notes. Practitioners use Heidi during consultations to assist with documentation. Notes are stored securely and reviewed by treating practitioners.
• Australian Podiatry Association (ApodA)minorOthersPeak professional body membership representing podiatrists in Australia.
• Australian Physiotherapy AssociationminorOthersPeak professional body membership for physiotherapists in Australia.
• Sports Medicine AustraliaminorOthersProfessional association membership for sports medicine practitioners.
• Exercise and Sports Science Australia (ESSA)minorOthersProfessional body accreditation for exercise physiologists and sports scientists.
• Dietitians AustraliaminorOthersPeak professional body for dietitians and nutritionists in Australia.
• Nepean FCcoreGTM or Marketing PartnerLocal football club partnership where Hannah Norrie leads Strength and Conditioning program for Under 14 to Under 18 girls teams.
• NSWRL Junior Sky BluesminorGTM or Marketing PartnerDevelopment program where Hannah Norrie has been involved with the strength and conditioning coaching.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Healthia Limited: ASX-listed Australian allied health roll-up owning Back In Motion, Lifecare, and other multi-disciplinary allied health brands; same multi-clinic, multi-discipline, fund-mixed-payor model and the most directly comparable public-market peer for valuation.
• Back In Motion Health Group: Australian physiotherapy franchise network (under Healthia) offering MSK rehab, sports physio, and multidisciplinary services through 200+ clinics; competing head-to-head for sport/rehab patient share in greater western Sydney.
• Bounce Health Group: Multi-disciplinary allied health group in NSW/ACT with physiotherapy, podiatry, exercise physiology and dietetics; directly comparable clinic-based multi-discipline model with insurance and NDIS funding.
• My FootDr: Australian podiatry clinic chain with multiple locations, custom orthotics and gait/biomechanics focus; a direct competitor in the podiatry and orthopedic footwear category.
• Lifecare Physiotherapy: Healthia-owned Australian sports and rehabilitation physiotherapy network; competes in sports physio, post-acute rehab, and orthopedic rehabilitation with funding-mixed payor model.
• Physio Inq: NSW-headquartered multi-discipline allied health network offering physio, podiatry, exercise physiology and NDIS services; competes directly in western Sydney/Blue Mountains catchment.
• Sydney Sports Medicine Centre: Multi-disciplinary Sydney allied health clinic offering sports medicine, physiotherapy, podiatry and orthotics; competes for sports and orthopedic patients in the Sydney basin.

Emerging players

• Telehealth/Tyde (formerly MyHealth1st): Australian online healthcare booking and telehealth platform used by allied health practitioners; enables aggregation and direct-to-consumer competition to OnePoint Health's telehealth channel.

Others

• Heidi Health: AI clinical-documentation platform already integrated into OnePoint Health's practitioner workflow; an ecosystem partner whose broader roll-out across competing clinics will lift the productivity bar industry-wide.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/OnePointHealth_

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OnePoint Health