Ptera
Ptera is a regional Internet Service Provider in the Inland Northwest (Washington and Idaho), delivering fixed wireless and fiber-to-the-home internet up to 1Gbps to residential, small business, and enterprise customers. Operating since 2000 as a subsidiary of Ziply Fiber.
- Company typePrivate
- Founded2000
- HeadquartersLiberty Lake, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Ptera does
Ptera is a regional Internet Service Provider headquartered in Liberty Lake, Washington, serving residential, small business, and enterprise customers across the Inland Northwest region of Washington and Idaho (Spokane, Liberty Lake, Cheney, Medical Lake, Post Falls, Loon Lake, Deer Park, and surrounding areas). Founded in 2000, Ptera operates a hybrid fixed wireless and fiber-optic network comprising more than 300 wireless access points supported by hundreds of miles of fiber-optic cable, delivering broadband speeds from 1Mbps to 1Gbps with a stated 99% uptime. The company's core technology pairs fiber-fed radio towers delivering point-to-point fixed wireless to underserved and rural addresses with an expanding fiber-to-the-home (FTTH) footprint in select markets, complemented by managed WiFi 6 router service (Ptera WiFi) and emerging 5G fixed wireless coverage.
Ptera generates revenue primarily through monthly recurring residential and commercial internet subscriptions across tiered plans (Power, Performance, Premium, plus PRO business tiers and FTTH 100/300/1G fiber plans), supplemented by equipment rental fees, installation charges, and limited professional services billed at $125/hour for computer repair and IT support. Pricing starts at $45/month with no contracts and no data caps, differentiating against incumbents through transparent pricing and 24/7 live support. The go-to-market is direct-to-consumer via the company website with address-level availability checking, supplemented by phone sales and a self-service customer portal. Since 2023, Ptera has operated as a subsidiary of Ziply Fiber (Northwest Fiber, LLC) under the Ziply Fiber portfolio, continuing to market under the Ptera brand in the Inland Northwest.
Ptera firmographics
Firmographics- Name
- Ptera
- Legal name
- Ptera Inc.
- Website
- https://ptera.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ptera is a regional Internet Service Provider in the Inland Northwest (Washington and Idaho), delivering fixed wireless and fiber-to-the-home internet up to 1Gbps to residential, small business, and enterprise customers. Operating since 2000 as a subsidiary of Ziply Fiber.
- Ownership category
- akta.pro rank
Ptera industry classification
Industry- Product category
- Internet Services (Broadband / ISP)
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711)
- SIC
- Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Fiber-to-the-Home (FTTH) Operators (HDAIACAB)
- akta.pro secondary industry
- Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC)
Keywords
Where Ptera is headquartered
LocationHeadquarters
- HQ city
- Liberty Lake
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Ptera business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Internet Access Service Subscription: Monthly recurring subscription fees for residential and business internet access services. Plans range from entry-level Power plans to Premium gigabit plans. Bandwidth plans range from 1Mbps to 1Gbps. Service automatically renews monthly after initial 1-year term.
- Equipment Rental: Monthly Equipment Assurance Fee for rented Ptera Equipment including WiFi routers. Equipment rental fees vary depending on equipment type.
- Professional Services: Computer repair and IT support services billed at $125/hour. Installation fees for standard and custom installations. Reconnection fees for service restoration after disconnection.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Power Internet - Entry-level fixed wireless plan |
| Subscription | Monthly | Performance Internet - Mid-tier fixed wireless plan |
| Subscription | Monthly | Premium Internet - High-speed fixed wireless plan |
| Subscription | Monthly | Fiber Internet Plans - FTTH (Fiber-to-the-Home) |
| Subscription | Monthly | Power PRO / Performance PRO / Premium PRO - Business Plans |
| Subscription | Monthly | Medical Lake Fiber - Upcoming Fiber Service |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Ptera product offering
Product offeringCore offering
Ptera provides fixed wireless and fiber-to-the-home (FTTH) broadband internet services to residential, commercial, and enterprise/wholesale customers throughout the Inland Northwest region of Washington and Idaho. Internet plans are offered on monthly subscriptions with speeds ranging from entry-level Power plans to gigabit Premium/FTTH 1G options, complemented by managed WiFi 6 router service (Ptera WiFi) and supporting computer repair/IT services.
Product overview
Ptera is an Internet Service Provider offering fixed wireless and fiber-to-the-home (FTTH) internet services throughout the Inland Northwest region of Washington State. The company operates a hybrid network infrastructure combining fiber-optic backbone with fixed wireless radio towers to deliver broadband connectivity to residential, commercial, and enterprise customers. The product portfolio centers on three core connectivity types: Fixed Wireless Internet (delivered via radio towers), Fiber Internet (direct fiber connections), and Ptera WiFi (managed WiFi 6 router service). Residential offerings include tiered plans (Power, Performance, Premium) with speeds up to 1Gbps, while business customers have access to PRO-tier plans and enterprise infrastructure solutions. Plans are offered in location-specific variants for areas including Cheney, Medical Lake, Deer Park, and Riverbluff Ranch. The company also maintains a customer portal for account management. Ptera operates as a subsidiary of Ziply Fiber following acquisition.
Differentiator
Problem solved
Functional benefit
Products and services
- Fixed Wireless Internet
- Fiber Internet (FTTH)
- Ptera WiFi
- Residential Internet Service
- Commercial Internet Solutions Business-grade internet services including PRO-tier plans (Power PRO, Performance PRO, Premium PRO) with static IP options, designed for small to medium businesses, remote workers, and offices with up to 30+ employees needing reliable connectivity, VoIP, VPN, and video conferencing.
- Enterprise Infrastructure Fiber-backed enterprise network solutions for large organizations and wholesale partners requiring scalable, high-capacity connectivity infrastructure for multi-location operations in the Inland Northwest region.
- Medical Lake Fiber Service Upcoming fiber-fast internet service for Medical Lake, WA, offered with no contracts, no data caps, and starting at $45/month with affordable installation included.
- IT Support and Computer Repair Professional computer repair and IT support services billed at $125/hour for customers needing on-demand technical assistance beyond standard ISP support.
Quantifiable outcome
- 99% uptime guaranteed through redundant network architecture
- +3 more outcomes
Companies that use Ptera
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Ptera technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Ptera partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Ziply FibercorePtera is now a Ziply Fiber company. Ziply Fiber is a registered trademark of Northwest Fiber, LLC. Ptera operates as a subsidiary brand under the Ziply Fiber portfolio, providing fixed wireless and fiber internet services in the Inland Northwest alongside Ziply Fiber's broader regional operations.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
Ptera competitors and assessment
Company assessmentDirect peers
- Rise Broadband: Fixed wireless internet service provider serving rural and suburban markets across the U.S. Highly comparable to Ptera in technology (fixed wireless), target market (underserved small/rural communities), and subscription-based ISP business model.
- NextLink Internet: Hybrid fixed wireless and fiber ISP focused on rural and small-town America, recently expanding fiber-to-the-home. Directly comparable to Ptera in hybrid network architecture, rural/underserved customer focus, and tiered residential/business plan structure.
- Ziply Fiber: Parent company of Ptera, operating fiber and DSL services across the Pacific Northwest. Closely comparable as a regional fiber/fixed-line ISP serving residential and business customers in similar Pacific Northwest markets, with overlapping product portfolio (FTTH, broadband, voice).
- Etheric Networks: Fixed wireless ISP serving the San Francisco Bay Area with fiber-fed point-to-point wireless links. Directly comparable to Ptera in fixed wireless technology, hybrid fiber backbone architecture, and focus on providing broadband where cable/DSL is limited.
- Cal.Net: Fixed wireless and fiber ISP serving rural and foothill communities in Northern California. Comparable to Ptera in rural ISP positioning, hybrid wireless/fiber technology stack, and serving residential customers in geographies where larger ISPs do not invest.
Broad incumbents
- Spectrum (Charter Communications): Largest U.S. cable broadband provider offering internet, voice, and video across urban and suburban markets including parts of the Inland Northwest. A large incumbent competitor overlapping with Ptera's residential broadband and SMB segments, though Spectrum's cable HFC technology differs from Ptera's fixed wireless/fiber.
- Comcast Xfinity: Major U.S. cable ISP and bundled services provider; explicitly referenced in Ptera customer testimonials as the incumbent Ptera displaces. Comparable as a competing broadband provider in overlapping markets but with vastly greater scale, broader product portfolio, and national brand.
- CenturyLink (Lumen Technologies): Large incumbent telecom offering fiber, DSL, and voice services across the Pacific Northwest including rural Washington and Idaho. Overlaps with Ptera in residential broadband, business connectivity, and rural DSL-to-fiber transitions, though CenturyLink operates at far greater scale.
Emerging players
- T-Mobile Home Internet: 5G fixed wireless home internet service offered by a major mobile carrier, rapidly expanding into rural and suburban markets across the U.S. An emerging competitive threat to Ptera in areas where Ptera relies on fixed wireless, leveraging nationwide 5G infrastructure.
- Starlink (SpaceX): Satellite-based broadband service targeting rural and underserved areas where terrestrial broadband is limited. An emerging substitute for Ptera's fixed wireless service in the most remote Inland Northwest geographies, though with different technology and higher latency.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Ptera social profiles
Digital presencePtera financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ptera leadership team
Management profileNumber of profiles
Ptera funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ptera M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ptera
What does Ptera do?
Ptera provides fixed wireless and fiber-to-the-home (FTTH) broadband internet services to residential, commercial, and enterprise/wholesale customers throughout the Inland Northwest region of Washington and Idaho. Internet plans are offered on monthly subscriptions with speeds ranging from entry-level Power plans to gigabit Premium/FTTH 1G options, complemented by managed WiFi 6 router service (Ptera WiFi) and supporting computer repair/IT services.
Is Ptera a public or private company?
Ptera is a private company. It is classified as corporate owned and is currently operating.
When was Ptera founded?
Ptera was founded in 2000. It employs 11 to 50 people.
Where is Ptera based?
Ptera is headquartered in Liberty Lake, United States, in the North America region.
How does Ptera make money?
Three revenue lines are on record. Internet Access Service Subscription is the primary driver. The others are equipment Rental and professional Services.
Who are Ptera's main competitors?
Direct peers on record are Rise Broadband, NextLink Internet, Ziply Fiber, Etheric Networks and Cal.Net. Broad incumbents are Spectrum (Charter Communications), Comcast Xfinity and CenturyLink (Lumen Technologies). Emerging players are T-Mobile Home Internet and Starlink (SpaceX).
Does Ptera have an API?
No public API is recorded for Ptera.
What industry is Ptera in?
Ptera's product category is Internet Services (Broadband / ISP). Its primary akta.pro industry code is HDAIACAB, Fiber-to-the-Home (FTTH) Operators, with a secondary code of HDAIABAC, Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers. Its NAICS code is 51711 and its SIC code is 4813.